[Resolved]  RummyCircle.com — account closed// transfer my money to old account

Feb 14, 2019

RummyCircle.com Customer Care's response Dear Varma,

Thank you for playing on RummyCircle.

This is to inform you that our system has detected that you have opened multiple real cash accounts with us. As per the terms of service, a player cannot have more than one account with RummyCircle. Thus, we have temporarily placed your account < tina4781 > on hold.

However, if you hold a view that you have never opened the multiple accounts and have only one account with us, we would request you to please upload a scanned copy of your ID and the address proof on our website, as outlined below:

· PAN ID (For ID Proof),
· Aadhar card copy (For address proof- front and back both),
· License copy (For address proof- front and back both),
· Passport copy (For address proof- front and back both),
· Voters ID (For address proof- front and back both),

https://www.rummycircle.com/player/account/profile.html

We shall duly reactivate your account, on successful verification of documents.

In case you have changed your contact number registered with us, kindly mention the same in your response, to update our records.

We regret the inconvenience this may cause to you.

Regards,
RummyCircle.com

Note: The copy of the ID proof can be taken either by scanning the document via a scanner or an image capture through your mobile phone or any other image capturing device. Kindly ensure that your details in the image/scan is clearly readable to us in order to easily establish and validate your identity.