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RummyCircle.com Complaints & Reviews

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Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 10

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S
Sajidkhansk
Oct 3, 2023
Oct 3, 2023
This thread was updated on Oct 3, 2023
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Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

Please help me rummy circle block my account without any reason I have only one account I email rummy circle they send common massage your account is linked to multiple accounts Sir I have only one account if rummy circle not open my account please help me to my withdrawal balance I need my money Sir my balance in my account so please help me to my withdrawal rummy circle ignored me
Email I'd [protected]@gmail.com
Number [protected]
Feb 6, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2023
RummyCircle.com Customer Care's response
Hi Sajid, we're upset with your experience and are here to assist you with regard to your account related concern. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
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    V
    Vinod Lakhamiya
    from Bhavnagar, Gujarat
    Sep 28, 2023
    Sep 29, 2023
    This thread was updated on Sep 29, 2023
    Resolved
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    My problem
    Validation failed . User does not exist
    Mobile number [protected]
    Email ID. [protected]@gmail.com
    Feb 6, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 29, 2023
    RummyCircle.com Customer Care's response
    Hi Vinod, we wish to inform you that we have taken necessary actions and have updated your account as KYC verified. We request you to log out and re-login to your account and check the same. Also, please do not upload the KYC document again as the account is already KYC verified. Regards, Team RummyCircle
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      C
      Chethankum92
      Sep 24, 2023
      Sep 25, 2023
      This thread was updated on Sep 25, 2023
      Resolved
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      Recently i lost 50 k amount in rummy circle app and also sent many mails no responce from team simply there are answering its fair play rng systen

      Please help me come out from loans
      Feb 11, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 25, 2023
      RummyCircle.com Customer Care's response
      Hi Ramesh, we understand you being upset about not winning games. We'd suggest you try playing games in practice and promotional tournaments which will help you to boost your confidence to play cash games again. If you have any other queries, kindly reach out to us on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
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        V
        Vinaynba
        Sep 22, 2023
        Sep 25, 2023
        This thread was updated on Sep 25, 2023
        Resolved
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        I have added amount of 2000 to rummy circle account which was in pending and later it got successfull transaction I have shared every detail of the transaction including UTR no[protected] but rummy circle saying amount not received. I have contacted my bank they clearly told that amount got credited to the said merchant but still not refunded it or added to my rummy circle account.
        Need your support
        Feb 6, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 25, 2023
        RummyCircle.com Customer Care's response
        Hi Vinaynb, we are here to assist you. Kindly share your registered mobile number along with your registered email address so that we can look into this.
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          S
          Sep 21, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Resolved

          Address: Milind nagar usmanpura aurangabad

          Validation failed is not exist
          Feb 6, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 22, 2023
          RummyCircle.com Customer Care's response
          Hi Shankar, we wish to inform that, the account was closed as per your request, if you wish to re-activate the account, kindly send an email at [protected]@rummycircle.com along with your KYC documents regarding the reactivation of the account. Regards, Team RummyCircle.
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            A
            Arsad khan11
            Sep 12, 2023
            Sep 13, 2023
            This thread was updated on Sep 13, 2023
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            Address: Online games

            Sir please help me rummy circle failed my withdrawal again and again 3 time 4 time they failed my withdrawal and block my account I try to withdraw last 10 days but finally they block my account I try to email rummy circle they are not solve my problem they are ignore me I massaged rummy circle in facebook messenger they are send only one common massage your account is linked to multiple accounts
            Sir I have only one account in rummycircle please help me to my refundable balance I need my withdrawal balance sir if rummy circle not open my account I need my withdrawal balance Rs 9002
            Name arsad khan
            Email ID [protected]@gmail.com
            Number [protected]
            Feb 8, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2023
            RummyCircle.com Customer Care's response
            Hi Arshad, we understand your concern regarding your blocked account, we would like to inform you that after conducting a thorough investigation of your account, we have discovered that your ID is associated with multiple accounts that have previously been closed on our platform due to activities that violate our company's policies. As a result, your current account has also been closed, and you will no longer be able to access RummyCircle. Furthermore, we have initiated the process to refund the remaining balance in your account. Please refrain from creating any new accounts on our platform, as any such activity will be detected and promptly closed, with the entire balance being forfeited.
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              H
              harshal dewgade
              Sep 4, 2023
              Sep 6, 2023
              This thread was updated on Sep 6, 2023
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              Hi i played rummy on rummy circle and i lost my all money and i deleted the app but after 2 days i installed the app and trying yo login but i failed
              So i mailed to customer support they are said your account was blocked and second time they said your account suspended due to break term of service, i asking for proper explanation but they didnt given proper explanation and now they didnt reply my email
              I have all my gameplay video recording
              I asked support team give me proper explanation if you want proff i will send the video recording of my all game but they didnt reply me

              My username on game :- Harris1230
              Email:- [protected]@gmail.com
              Feb 6, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2023
              RummyCircle.com Customer Care's response
              Hi Harshal, we understand your concern with regards to account blocked. As per the latest update, please note that for more information about your account status kindly send an email from your registered email ID to [protected]@rummycircle.com. Regards, Team RummyCircle
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                H
                harshal dewgade
                Sep 4, 2023
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                I played on rummy circle and i lost all my money
                But now without any reason my account blocked
                I raised the ticket but there customer support are said we are found suspicious activity in your account your account was suspended
                I have a all my gameplay recording
                But i asking for explanation which term i break but there team didn't given explanation
                And now my account blocked and suspended
                My account username:- Harris1230
                Email :- [protected]@gmail.com
                RummyCircle.com customer support has been notified about the posted complaint.
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                  R
                  Rohan Kondilkar
                  Sep 2, 2023
                  Sep 5, 2023
                  This thread was updated on Sep 5, 2023
                  Resolved
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                  Address: Maharastra 410207

                  I have rummy circle account i am logout game but now login my email address is validation failed and my phone number bhi validation failed Dose not exist araha hai plz help me hw do open my account
                  Feb 6, 2026
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 05, 2023
                  RummyCircle.com Customer Care's response
                  Hi Rohan, this is concerning for us and we're here to make things right for you. Do not worry, we'll surely assist you with the issue related to your account. We request you to logout and login again for smooth functioning. If the issue persists, kindly reach out to us at [protected]@rummycircle.com and our team will assist you further. Regards, Team RummyCircle
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                    S
                    Siddhesh dangat
                    Aug 26, 2023
                    Aug 29, 2023
                    This thread was updated on Aug 29, 2023
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                    Address: Umbraj no 1 , junner, pune

                    I request you to send me the details how can i change my date of birth. Unfortunately during the time of registration i have entered the wrong date of birth and i have added the cash to my account also i. E 700 rupees now i was unable to play the cash games due to wrong date of birth it is showing to contact custmercare so please say i can i edit my date of birth. My username siddhesh4219
                    [protected]@gmail.com my actual date of birth is 18/12/2004
                    I entered date is 18/12/2005
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 29, 2023
                    RummyCircle.com Customer Care's response
                    Hi Siddhesh, we'll surely assist you further on the date of birth change. Request you to reach out to us at [protected]@rummycircle.com and our team will assist you at the earliest. Regards, Team RummyCircle
                    Verified Support
                    Aug 29, 2023
                    RummyCircle.com Customer Care's response
                    Hi Siddhesh, we'll surely assist you further on the date of birth change. Request you to reach out to us at [protected]@rummycircle.com and our team will assist you at the earliest. Regards, Team RummyCircle
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                      M
                      Aug 24, 2023
                      Aug 26, 2023
                      This thread was updated on Aug 26, 2023
                      Resolved
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                      Resolved

                      Address: Lalani residency

                      My Ramesh circle block please on block my rummycircle
                      Username mdsahman4741
                      User Gmail [protected]@023egmail.com
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 26, 2023
                      RummyCircle.com Customer Care's response
                      Hi Sahman, we're here to assist you. As per the latest update, please note that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with Rummycircle.com. Hence, we have closed Login ID mdsahman4741 and transferred the available balance to Login ID Md.sahman. We request you to log in and continue playing with your account Login Md.sahman. For more information about your account status kindly send an email to [protected]@rummycircle.com. Regards, Team RummyCircle
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                        K
                        Knivi
                        Aug 22, 2023
                        Resolved
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                        Resolved

                        I do not want to receive scam messages from rummy circle
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 23, 2023
                        RummyCircle.com Customer Care's response
                        Hi Knivi, we understand and would like to resolve this. Please share with us your mobile number and we will get you unsubscribed. Regards, Team RummyCircle.
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                          P
                          Prakash994
                          Aug 19, 2023
                          Resolved
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                          Resolved

                          Address: At manikkhamb tel igatpuri dist nashik

                          My rummycircle accunt no [protected]
                          Feb 6, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 19, 2023
                          RummyCircle.com Customer Care's response
                          Hi Prakash, this is not the experience and we're here to assist you with regard to your account related concern. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
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                            H
                            Hiteshkumar Kalidas Patel
                            Aug 18, 2023
                            Resolved
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                            Resolved

                            Please request my rummy circle account don't open but this system my all data delete and account close most important pan card details erase your system i applied new account
                            Feb 6, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 18, 2023
                            RummyCircle.com Customer Care's response
                            Hi Hiteshkumar, we're here to assist you with regard to your account related concern. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
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                              U
                              Usha Kalyani Karuturi
                              Aug 14, 2023
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                              This is Usha kalyani karuturi playing in rummy circle from last 4 years with id ace392135

                              My registered email [protected]@gmail.com
                              Mobile number - [protected]

                              My account is blocked on August 10th exactly at 12pm after I won the rummy rumble first prize 60 lakhs

                              I mailed to fair play team, no one is responding, always telling investigation is under process, not telling any exact time

                              I need exact time when will the investigation will complete

                              I hope i will get a solution from this forum
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Hello rummy circle, do you have any ethics to support platinum elite customer

                              Reply me straight forwardly
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                                S
                                Sudhirbagal
                                from Solapur, Maharashtra
                                Aug 12, 2023
                                Resolved
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                                Resolved

                                I was playing pool game with entry fee Rs 1000 and in between my account suddenly closed.
                                My money also stucked in that account
                                Feb 5, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 12, 2023
                                RummyCircle.com Customer Care's response
                                Hi Sudhir, we understand your concern and are here to assist you. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
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                                  R
                                  Raja_2005
                                  Aug 12, 2023
                                  Resolved
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                                  Resolved

                                  I had submitted the wrong kyc document..but now the rekyc option is not available...please help me for doing rkyc
                                  Feb 5, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 13, 2023
                                  RummyCircle.com Customer Care's response
                                  Hi Raja, we understand your concern with regard to the KYC of your account. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
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                                    C
                                    chethan12
                                    Aug 9, 2023
                                    Resolved
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                                    Resolved

                                    Account suspended without any proper reason and saying we have observed irregularities...so what are those irregularities??
                                    Feb 5, 2026
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 10, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Chethan, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this.
                                    Verified Support
                                    Aug 10, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Chethan, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
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                                      P
                                      Purohit Saraswati
                                      Aug 9, 2023
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                                      Dear team

                                      Id 17197779
                                      17224100
                                      Am quite unhappy with your poor service.

                                      (1) I requested many times to activate calling facility to relationship manager.. but didn't happen..so am unable to contact call centre agent by my own registered number.

                                      (2) my account got block. For that mr.sanath asked me to send statement of transaction dated 3rd August 2023. Sent same time. I was told by Tuesday account will be UNBLOCK...

                                      But again today noon from fairplay team requested April 2023 statement.but I sent March/April/may 2023.

                                      Atleast for courtesy did not get any reply.

                                      Our bank manager also sent mail on my request.

                                      There should be two way positive interaction must be available with fairplay team. If not it's unfair.

                                      This issue is leading me n my family in to depression. I don't know where are we going to end...

                                      If you need any more information please let me know... But you can not delay more. It's one week...

                                      Thank you 🙏
                                      Purohit Saraswati
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2023
                                      RummyCircle.com Customer Care's response
                                      Hi Purohit, we understand your concern, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
                                      Aug 10, 2023
                                      Updated by Purohit Saraswati
                                      [protected]
                                      [protected]@gmail.com
                                      Aug 10, 2023
                                      Updated by Purohit Saraswati
                                      Seriously we are upset with your poor communication. Sending email to fairplay team has become one way communication.

                                      Requesting proper immediate resolution on urgent basis.
                                      Am planning to visit your office in Mumbai

                                      Very much unhappy
                                      [protected]@gmail.com

                                      Expecting fastest resolution
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                                        M
                                        Madhupulickal
                                        from KOOTHATTUKULAM, Kerala
                                        Aug 4, 2023
                                        Resolved
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                                        Resolved

                                        Website: RummyCircle

                                        I am unable to play any cash games as well as make any transactions in my account. Kindly check the issue and report as soon as possible.
                                        Feb 5, 2026
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 04, 2023
                                        RummyCircle.com Customer Care's response
                                        Hi Madhu, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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