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RummyCircle.com Complaints & Reviews

www.rummycircle.com

3.3

Updated: Mar 19, 2026

Complaints 2516

Resolved

1583

Unresolved

933

Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍

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Address: Ariyalur, Tamil Nadu, 621704

Website: Rummycircle.com

Iam saravanakumar iam one of the player of rummy circle.com my username is saro9170 in this account i lost so much of money so i had decided to open new account. So l open mithul6765 in this account i play and drop some amount. On that time i gave the older account's id proof. But the money didn't drop and my account also locked. L want to drop my account balance 4380 rps so pls unlock my account to drop my account money. Pls take favourable action my emailid [protected]@gmail.com

Jan 9, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

RummyCircle.com Customer Care's response Hi Saravanakumar,

We understand your concern.

We request you to kindly send us mail to [protected]@rummycircle.com so we can assist on better way.

Thanks & Regards,
Rummycircle.com

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C

CNU CNU

from Vijayawada, Andhra Pradesh

Dec 10, 2018

From before 2 days, facing a problem about cash withdrawl and play gaming, according to my information my account was blocked, please rectify the problem as soon as possible.

V

Vijay Tembhe

from Neral, Maharashtra

Dec 11, 2018

Game has been show same issues email not properly in my device so please giving start my game

Vijay Tembhe's reply, Dec 2, 2018

My account is block and I can not transaction any

K

Karthimuthu

from Chennai, Tamil Nadu

Dec 11, 2018

Please open my account

Karthimuthu's reply, Dec 2, 2018

Sir my account was automatically closed. And I'm not able to play the game please open my account soon as much as you can and allow me to play

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Sir
My username id is punajibagul
Emil is [protected]@gmail.com

My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 1month i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...

RummyCircle.com customer support has been notified about the posted complaint.

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R

Ravijan143

from Hojai, Assam

Dec 10, 2018

I am not play cash games

D

Durai2

from Gudiyattam, Tamil Nadu

Dec 11, 2018

My account detail pls remove rummy circle. More than sms is recieved my mobile number.

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Address: Mumbai City, Maharashtra

Website: Rummy circle

Dear sir,
My mail i'd is [protected]@gmail.com

I don't know what the wrong thing i have done.
But i'm not getting any proper response from rummy circle
. So please i need ur help to activate my account. Please that is my request.
My age is 25
Also i have verified the kyc procedure still.
So why i'm not fulfilling the terms and conditions.
Please help me sir my 1800 rs are in game. I'm not getting any proper response from them please u help me. They closed my account. Please open it again. Also no option to withdrawl money.

Mar 26, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Pravin,

We understand your concern.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < pravinch4993 > and transferred the available balance to < pravinch7948 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com

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Address: 636704

We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means playing game issue in Rummy circle.com

Is that problem, how to retify that?

And referral get the rewards so why closed my
Account and how to withdrawal of amount?

It's problem on many more people
And customer service cannot respond to anyone of the players

Dec 7, 2018

Complaint marked as Resolved

Sir, please activate my account transection and cash games. I submitted all the proof perfectly, then why my account was blocked, any way please sir re activate my account transection as soon as possible. I love this game. Quickly solve this problem sir. Thank you my account name :online001 I'm big fan of rummycircle.com I do not have any cheating. I'm perfectly playing games only, my account was one year old, this four years i have many trasection, but now my account was blocked, please sir remove the block list. Thank you sir/madam...

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Muthu,

We have detected violation of bring a friend policy.

Adding funds and playing against one account, without a justifiable game play may be deemed as a money laundering activity, which is an offense as per law.

We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means.

Your account is permanently closed. Please do not create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.

Regards,
RummyCircle.com

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Address: Idukki, Kerala, 685606

Dear sir my rummy account unfortunately my closed kindly reopen my rummy account please please please. It is an interesting but my rummy account please reopen my rummy account please please please give a one opertunity to play this game. Rummy cercle team kindly reopen my rummy account please please please give a one opertunity to play this game...

RummyCircle.com customer support has been notified about the posted complaint.

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D

Denny Davis

from Paravur, Kerala

Dec 4, 2018

Cannot play cash games or do cashtransactions on this account check your further

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Address: Srikakulam, Andhra Pradesh, 532445

Sir i can't add cash, i can't withdraw my money and i can't play any cash games in rummy circle account this is a 5th time to this problem. I gave so many emails with different account and phone numbers and emails and bank accounts also but i trouble same problem with this process. Each account i gain more than 1000 rupes but it can't withdraw my money from rummy circle account and address proff also it can taken long time and rejected i gave more category to address proof

Mar 20, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

We understand your concern.

We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

Thanks & Regards
RummyCircle.com

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S

Subbu Guthikonda

from Adur, Kerala

Dec 3, 2018

Please help me not open my account and not open withdraw balance

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Address: Mumbai City, Maharashtra

My i'd is kamal3239
Remove my account block list i am spending 2000 cash
Ather wise give me my money i have sent complent lots of time sport rummy circle mail id but not respond remmy circle sent me mail said upload your documents i am completely updated my documents adhar card but my account is blocked right now
Please remove my account to block list

Jan 2, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

RummyCircle.com Customer Care's response Dear Kamal,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed and transferred the available balance to .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,

Fair Play Team

[protected]@RummyCircle.com

Nov 30, 2018

Updated by Kamal2626 Sir I am not playing different account my first account Kamal paliwal forgot my password this account
That I am creating new account new account add cash no problem your side after spending money block my account
Kamal3239 so please remove my account to block list ather wise return my amount 2700 start my cash game so I sending pic my account nil whay where is my money???
Ask me

Nov 30, 2018

Updated by Kamal2626 Wear is my money whay close my account activate my or refund my money may account kamal3239

Dec 03, 2018

Updated by Kamal2626 Today is day 3 but not working my account
This is not a fair today eny how start my account ather wise tomorrow I am visiting your office bkc .

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L

Laksha1826

from Hyderabad, Telangana

Dec 3, 2018

My account has been closed security reasons. My user name lakshana1826. Gmail account [protected]@gmail.com

V

Vijaykumar Thamasala

from Guntur, Andhra Pradesh

Dec 4, 2018

My account has been closed for the security reasons to play cash games and my account name is solo1431154, can you please help me to play cash games with my account

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Website: www.rummycircle.com

My name is jeet. Username jeet4469 in rummycircle. There is 462 rupees in my account right now. But they closed my account for nothing. I mailed to the customer care almost 11-12 times. But there is no response from their end. Not even they told me for what they close my account. Till now i dont know why my account has been closed. They took money and then close account. This is their main business. They are here to cheat us. As a human rights assosiate i have to lodge a case against them if i dont get my money and account back.

RummyCircle.com customer support has been notified about the posted complaint.

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T

Thalapathi Hariharan

from Coimbatore, Tamil Nadu

Dec 4, 2018

My phonepe apps
Money is transfer in Rummy circle but I'm a circle App not my money
Ticket Id: #29700280
Transaction ID
ICI98021dc4e5f146ff96006e2637bf6702

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Address: Cuddalore, Tamil Nadu

Website: rummycircle.com

I am tried to add money to my rummy cirle account via google pay upi. And i did the transaction as usual. Money is deducted from my bank account. But money could not added in rummycircle account. But transaction show me successful message.. I attach my transaction sceenshot. It contains transation history, recipient and receiver details.. Pls check it. And refund it. Thank you.

RummyCircle.com customer support has been notified about the posted complaint.

Nov 29, 2018

Updated by ப. பாவேந்தன் am tried to add money to my rummy cirle account via GOOGLE PAY UPI. and i did the transaction as usual. Money is deducted from my bank account.but money could not added in rummycircle account. but transaction show me successful message..i attach my transaction sceenshot . it contains transation history, recipient and receiver details..pls check it.and refund it .thank you.

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Address: 533001

I have added all details related to me but in profile information by mistake written my husband name jothi raj due to that reason my account is blocked and cash withdraw also rejected and support team is not responding properly to my emails. Sent emails to the support team regarding name change but they are not resolved yet. There is a problem to update i'd proof and address details.
Please respond asap.
[protected]@gmail.com

RummyCircle.com customer support has been notified about the posted complaint.

Dec 01, 2018

Updated by Vijaya93 It is not resolved yet

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S

Sachin Baad

from Mumbai, Maharashtra

Nov 28, 2018

My rummy circle account is closed please start my rummy circle account

L

Laksha1826

from Hyderabad, Telangana

Dec 3, 2018

My account has been closed security reasons my user name lakshana1826.gmail [protected]@gmail.com

Laksha1826's reply, Nov 30, 2018

My account has been closed security reasons

S

Subbu Guthikonda

from Adur, Kerala

Dec 3, 2018

Please open my game why
Are not open my game already Ian playing this game but suddenly not open please solve my problem

T

thakur vipin

from Gagret, Himachal Pradesh

Dec 3, 2018

You have a cheating with customers because when someone win the money you will win automatically why and u will see the card of others player that's not fare but I had spend 2000 rupees till now so I have to complain against you now

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Address: Visakhapatnam, Andhra Pradesh, 530017

Website: Rummy circle

Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir as soon as possible please sir this second time sir so please give my money back please help me sir why Iam not support to play cash games sir every time Iam facing this problem waEf0qpCPJBd+VRJDuHxpCkGBrcbQnlkRj19zFpDOp6YMwvLDsGGIzfeTy4dtw3ir6nt was happening sir before also I Losed my money sir so please give me my money back sir

Jan 15, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Nov 27, 2018

Updated by Chitturimohan Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir

Verified Support

Nov 30, 2018

RummyCircle.com Customer Care's response Hi,

Thank You for writing to us.

We would request you to kindly help us with the username of your account for us to assist you on your complaint.

We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com

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C

Chitturimohan

from Gudivada, Andhra Pradesh

Nov 28, 2018

Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir and it is second time so please give me money sir e

R

Ravijan143

from Hojai, Assam

Dec 6, 2018

I am not play cash games

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Website: www.RummyCircle.com

Rummy circle is a fraud company. First of all they buy data from illegal source then in that customer data they brutally keep sending promotion sms, in an hour more then 20sms i received & sms are still coming.

Get rs1000 instantly!
Join rummy table and earn extra money now!
Your friend kumar won 5lacs in 2 days
Download now: http://bit.ly/2PXvq8C

RummyCircle.com customer support has been notified about the posted complaint.

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Address: 600017

Respected sir
I had played rummy circle since last month. I had given a request to my colleague account to join rummy circle.com. I had received an bonus amount for joining my colleague in rummy circle.com.
But i had received another bonus amount for my same colleague for using same ip address. Due to this issue my rummy circle account was blocked since last week. So please take this complaint to resolve this issue as soon as possible. P

Dec 10, 2018

Complaint marked as Resolved

My complaint was not resolved and you are asking only about satisfaction.My complaint was given below: I had played rummy circle since last month. I had given a request to my colleague account to join rummy circle.com. I had received an bonus amount for joining my colleague in rummy circle.com. But i had received another bonus amount for my same colleague for using same ip address. Due to this issue my rummy circle account was blocked since last week. So please take this complaint to resolve this issue as soon as possible. This complaint was registered 20 days before.But there's no steps to solve the above issue.

RummyCircle.com customer support has been notified about the posted complaint.

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G

gggnnn

from Guntur, Andhra Pradesh

Nov 26, 2018

Your not playing cash games and cash transactions on this account please check your email I'd and contact [protected]@ rummy circle [protected]@gmail username chandra9464 please solve my problem as much as early

L

Lakshana1826

from Mancheral, Telangana

Nov 26, 2018

Cash game not playing please my problem solved

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Address: 600017

Please opening my account my account balance 100.12 pice available i don't any fraud but same account bonus came but no that my problem how to black my account sir stop tha bonus your side that account now please open my account that guys ask d help my account not working checked please i will checked again giving again request that account decent account create now that guy working account my account black open please i will request sir

RummyCircle.com customer support has been notified about the posted complaint.

Nov 22, 2018

Updated by -narayanarao rao Please open my account

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E

E Rajesh

from Gudivada, Andhra Pradesh

Nov 23, 2018

Nick name Chenge personal information then real name add
My emailid [protected]@gmail.com user ID saibaba9974

E Rajesh's reply, Nov 17, 2018

How to Chenge Nick name

E

E Rajesh

from Gudivada, Andhra Pradesh

Nov 23, 2018

My personal information name Chenge. My Nick name Mugan thirumurugan my real name is e rajesh

E Rajesh's reply, Nov 17, 2018

Personal information my Nick name Mugan murugan thunai bit real name is e Rajesh pls Chenge sir

S

Sundarasu

from Tiruvannamalai, Tamil Nadu

Nov 26, 2018

Rummy circle is security reason closed please reopen

Sundarasu's reply, Nov 25, 2018

Rummy circle is security reason closed please reopen

Sundarasu's reply, Nov 25, 2018

Rummy circle is security reason closed please reopen

S

Swapna Sopna

from Tirur, Kerala

Nov 28, 2018

I can't play. Because my account is closed. What is the reasons. Allready I submit my KYC. Please. Give. Me. Reply.

Regards with

Swapna shahul.

L

Laksha1826

from Hyderabad, Telangana

Nov 28, 2018

My account has been closed security reasons. My user name lakshana1826. Gmail address [protected]@gmail.com

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Address: Chennai, Tamil Nadu

Website: Rummycircle.com

Hi sir
I submit my complaint before 30 days but you don't resolved my problems please response me and please send me my money in my account
Please replay me
My rummy circle account not opening and my amount not transfer my account rs 950 and rs 400 already i send my complaint but not response actually what is the problem i don't understand my first amount rs950 23/10/2018 withdrawal i'd 7210560 i send my account but you not transfer my account then my second amount rs 400 26/10/2018 withdrawal i'd 7256275 please send me my amount please send me my amount
Please send me my amount
Please send me my amount
Please send me my amount
Please send me my amount more than times i send my complained

RummyCircle.com customer support has been notified about the posted complaint.

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G

gubbala satish

from Hyderabad, Telangana

Nov 23, 2018

Why they allowed to add money then after they didn't allow to play cash why?????

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Address: 110059

User name = nitesh2345

I install rummy circle and i have added money on that. After adding whenever i am trying to play cash game they show me massage for you did not satisfied pre-condition to play cash game on the app for assistance contact us [protected]@rummy circle.com
My user name is nitesh2345. Help me out of this or return my balance. Otherwise i will take strictly step toward your game.

RummyCircle.com customer support has been notified about the posted complaint.

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V

Vinayak Chalke

from Mumbai, Maharashtra

Nov 26, 2018

My rummy account is blocked as I am not able to play cash games due to document verification. I had already submitted documents 2months before but still my account not unlocked. I already lodged complaint for this 2months before but no revert yet. Very unsatisfied with this service from fairplay.

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Address: Visakhapatnam, Andhra Pradesh

Website: rummycircle.com

Myself Avinash Reddipalli and I played rummy in rummycircle.com and won rs. 5380 I requested withdrawal of RS.5380 on 16/11/2018 in rummycircle
Com. But rejected my withdrawal and sent mail by them that we cancelled your withdrawal request and closing ur account. Please help me on this and let them transfer my money back.
Attaching screenshots of them.

Thanks.
+91-[protected].

RummyCircle.com customer support has been notified about the posted complaint.

Nov 21, 2018

Updated by avireddipalli Rummy circle customer service didn’t contact me till now and my problem is not resolved yet.
Please check with and solve my problem.

Nov 22, 2018

Updated by avireddipalli There is no email or msg from rummycircle.com and problem is not yet resolved. Please check with this and help me out.
Thanks

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Stop message from rummy circle my contact number is [protected]. Please stop all the messages like this
Hi i am nancy, let me show you how to play rummy online.

Click here to join the table now: HTTP://bit.ly/2FqxDJj   replace all

RummyCircle.com customer support has been notified about the posted complaint.

Nov 18, 2018

Updated by Srithar Ramasamy Stop message from rummy circle my contact number is [protected]. Please stop all the messages like this
Hi I Am Nancy, Let Me Show You How To Play Rummy Online.

Click Here To Join The Table Now: http://bit.ly/2FqxDJj

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P

pandhari2976

from Mumbai, Maharashtra

Nov 20, 2018

My account not playing acash game
plse resolve my problem immideatly and join me rummycircle fairplay transction cash game

pandhari2976's reply, Nov 12, 2018

my account not paying cash game
plse resolv my problem immdeatly

M

Megavision scan centre

from Pune, Maharashtra

Jul 24, 2019

Stop message from rummy circle my contact number is [[protected]]

M

Megavision scan centre

from Pune, Maharashtra

Jul 24, 2019

Stop message from rummy circle my contact number is [[protected])

S

Srikanth Ankush

from Bengaluru, Karnataka

Jul 25, 2019

Stop Rummy SMS for my number [protected]

E

Er Tushar Kadam Patil

Aug 28, 2020

Stop rummy circle massages on my number ..please stop this foolish massages ..madarchod..harami
Daily 50 massages on your rummy circle i am frustrated ..if you not stop this silly massages then i will complain on rummy application..
This is last warning by may side ..
I know you understand what i say ...
à¤®à¥à¤°à¥à¤–à¤¾

E

Er Tushar Kadam Patil

Aug 28, 2020

Stop rummy circle massages on my number..[protected]

E

Er Tushar Kadam Patil

Aug 28, 2020

Stop this rummy circle massages on my number..i am so dipressed ...

V

vichithra babu23

Dec 13, 2021

Stop message from rummy circle my contact number is [[protected])

M

Mahalakshmi kumar

Apr 18, 2022

Stop sending messages to my number. it's irritating me. Daily why you send message? its a kind of foolish promotion you are doing.

B

bmyadav

from Gorakhpur, Uttar Pradesh

Apr 22, 2022

this email [protected]@RummyCircle.com or [protected]@RummyCircle.com is wrong and not working. getting email failure

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My username is rahul2710 and email id [protected]@gmail.com. My rummycircle account has been blocked due to security reasons on dated 14/11/2018. I made sufficient change in my rummycircle account. Please unblock my rummycircle account. I play fair game. Please resolved my problem as soon as possible. Because due to blocked account i can't play cash games. My rummycircle account rupees 1738.

RummyCircle.com customer support has been notified about the posted complaint.

Nov 18, 2018

Updated by rahulroh2701 My rummycircle username israhul2710 not rahul 2701.

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S

Sivanantham driver

from Chennai, Tamil Nadu

Nov 20, 2018

Rummy security prabalam

S

Sorna Subash

from Coimbatore, Tamil Nadu

Nov 20, 2018

The game cash game is suddenly stopped and don't transfer the cash to the game. please help me

C

cenapoo

from Coimbatore, Tamil Nadu

Nov 20, 2018

My account user id is sivakuma7803 is blocked from today and i got a mail to upload bank account statement for security purpose. I have already uploaded my bank account statement and adhar cardand my account is still unblocked and neither my mails are replied by your team. I am a valued customer and i am requesting you to kindly unblock my account

S

Satheshmalai

from Mumbai, Maharashtra

Nov 21, 2018

I have 450Rs.in my rummy circle account.but cannot play cash games and cannot withdrawal my cash.account was blocked.so please unblocked my rummy circle account user name satheshmalai

Satheshmalai's reply, Nov 21, 2018

Please unblocked my rummy circle account user name satheshmalai

S

Satheshmalai

from Mumbai, Maharashtra

Nov 21, 2018

I have 450Rs.in my rummy circle account user name satheshmalai.but always coming message you cannot play cash games or do cash transactions cannot withdrawal on this account.so please restart my rummy circle account user name satheshmalai.

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My rummycircle username is rahul2710 and email id [protected]@gmail.com. Please take necessary action against my complained my rummycircle account is blocked due security reason since yesterday. I have made sufficient security changes related to my rummycircle account. Please reopened my rummycircle account as soon as possible. I takes part cash games and enjoying online games.

RummyCircle.com customer support has been notified about the posted complaint.

Nov 15, 2018

Updated by rahulroh2701 Showing on screen resolved my problem but myrummycircle account is not opened.

Nov 15, 2018

Updated by rahulroh2701 My username is rahul2710 .by mistake in complained username is rahul2701.please correct my username and opened myrummycircle account as soon as possible.

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R

Raghu Sidhu

from Rajampet, Telangana

Nov 16, 2018

While am trying to add cash in crummy circle account, I have lost Rs.100 from my bank account and not credited to rummycircle circle account. What about the money.

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