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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 109

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B
Bharathi moorthi
from Hosur, Tamil Nadu
Jan 24, 2018
Resolved
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Resolved

My name is manibharathi... My rummycircle user id is : bharathi2429...

But you have informed multiple rummycirlce accounts to me (Bharathi2429 & bharathi1449)... But i have only one rummy circle user id : bharathi2429 (Only one this account)...

But bharathi1449 is not my account... I have only one account is bharathi2429... Now my rummycircle account (Bharathi2429) you have closed... So please release my rummy circle (Bhathi2429) account & allow play & withdraw permissions... My account balance you shouldnot transfered any other account. Pleeeeeeeeeeeeeeee... Because my account is bharathi2429 (Only this account)

Im so suffer last fewdays... Ple release and allow play & withdraw permissions...
Mar 28, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Jan 24, 2018
Updated by Bharathi moorthi
My Name is ManiBharathi...My rummycircle user id is : bharathi2429...

but You have informed multiple rummycirlce accounts to me (bharathi2429 & bharathi1449)... but I have only one Rummy circle user id : bharathi2429 (only one this account) ...

But bharathi1449 is not my account... I have only one account is bharathi2429... Now my rummycircle account (bharathi2429) you have closed... so please release my rummy circle (bhathi2429) account & allow play & withdraw permissions... My account balance you shouldnot transfered any other account. pleeeeeeeeeeeeeeee ... Because my account is bharathi2429 (only this account)



Im so suffer last fewdays... ple release and allow play & withdraw permissions...
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < bharathi2429 > and transferred the available balance to <bharathi1449 > .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,

Fair Play Team

[protected]@RummyCircle.com
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    N
    Nagamalleshwara Rao Borra
    from Chirala, Andhra Pradesh
    Jan 20, 2018
    Resolved
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    Resolved

    Address: 521156

    Sir my profile name is sjlvjl my rummy circle account email [protected]@yahoo.com password [protected] my account will be some problems my rummy circle account balence is 13457 rupees i submitted my aadhar card & bank pass book details on 19.01.2018 will be not processed please help me please update my new profile in my rummy circle account please i love playing rummy circle please recwast understand my problem please help my contacts is [protected]and[protected] someone problems and another i'd profe submitted pls call me sir please...
    Feb 28, 2018
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Jan 18, 2018
    [email protected]'s response
    Doesn't cash games in your rummy
    Verified Support
    Jan 22, 2018
    RummyCircle.com Customer Care's response
    Dear Player,

    We request you to write us an e-mail on [protected]@RummyCircle.com.

    Your query will be resolved as soon as possible.

    Regards,
    Fair Play Team
    [protected]@RummyCircle.com
    Verified Support
    Feb 14, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

    We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

    You may click on the link below for uploading

    https://www.rummycircle.com/player/account/profile.html

    Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

    We regret the inconvenience this may cause to you.

    Regards,

    Fairplay Team

    [protected]@RummyCircle.com
    My rummy account is not opening. How to i open my account its alerady 3rd account why its lock automatically plz unlock. My account
    [protected]@gmail.com
    Kindly please open my account my account name Rajesh k [protected]@gmail.com please open sri
    My account was unauthorized access denied ...so please recovery my account...and my wallet balance are gave me my account
    Fyi
    regards
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      A
      Amith Shetty
      from Bagalkot, Karnataka
      Jan 19, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560076
      Website: Rummy circle.com

      Dear sir

      In india betting is not legal, then how can all rummy websites are allowing to betting, how can government will give license to play online rummy, this is an illegal, many family is suffering because of this rummy sites, even i heard i many complaints against all rummy websites, and read many negative comments against online rummy websites in internet, every body is telling all games are booked and preplanned in online rummy sites, and their customer service is very worst, especially rummy circle.com has nocustomer care, people are wasting thier time and money, so please cancel all rummy websites licence for people sake, many couples are fighting about this issue, i don't know how can government will give license to rummy websites, this is a serious matter, this is my humble request, please reply me regarding in this matter to my mail
      Feb 22, 2018
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 22, 2018
      RummyCircle.com Customer Care's response
      Dear Player,

      We request you to write us an email on [protected]@RummyCircle.com.

      Your query will be resolved as soon as possible.

      Regards,
      Fair Play Team
      [protected]@RummyCircle.com
      Jan 24, 2018
      goodtimes's response
      Sir my rummy circle account is not open please help me my email is a [protected]@gmail.com password koushik123456 this rummy circle account money is closed please open my rummy circle account
      Verified Support
      Feb 14, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      I can understand your frustration when you do not get favorable cards while playing.

      Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

      We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

      However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

      If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

      We wish you GOOD LUCK to be a winner in your games. 

      Warm Regards,
      RummyCircle Support.
      Sir my rummy circle account is not open please help me my email is a [protected]@gmail.com password koushik123456 sumother problems r my rummy circle account connect the fb account is missing please help me this rummy circle account money is forward in my another account please help
      My account was blocked for security reasons.so I can't play cash games and cash transactions are not working.please help me for opening my account...
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        C
        chetan joshi 5
        from Delhi, Delhi
        Jan 18, 2018
        Resolved
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        Resolved

        Website: Rummycircle.com

        Sir I want to file complain against rummy circle website my rummy circle username is (chetu8889) I have won around 36000 RS in a rummy tournament on 7 January. First they deducted around 10500 RS TDs and till know I haven't received any TDs receipt.They only send me RS 20000 . And they have captured my 5000 RS saying that your 3 refered freind are not genuine and till date I have only refered 3 friends . And I have proof of their genuineness where should I go to get this money please help me they are not replying to my mails and till date I haven't received the TDs receipt that they deducted.
        Mar 17, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 14, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Thank you for playing at RummyCircle.com India's premier online rummy site.

        We would like to inform you that we have already reversed your referral bonus back to your rummy account. If you need any further help, We request you to please email us on [protected]@rummycircle.com from your register email address.

        Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

        Warm Regards,
        Responsible Play Team
        [protected]@RummyCircle.com
        Verified Support
        Feb 14, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Thank you for playing at RummyCircle.com India's premier online rummy site.

        We would like to inform you that we have already reversed your referral bonus back to your rummy account. If you need any further help, We request you to please email us on [protected]@rummycircle.com from your register email address.

        Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

        Warm Regards,
        Responsible Play Team
        [protected]@RummyCircle.com
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          P
          P Ms
          from Bengaluru, Karnataka
          Jan 14, 2018
          Resolved
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          Resolved

          Address: 517113

          I have entered my personal information before with my pet name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible
          Mar 28, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Thank you for playing at RummyCircle.com India's premier online rummy site.

          In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

          Warm Regards,
          Responsible Play Team
          [protected]@RummyCircle.com
          Verified Support
          Feb 14, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Thank you for playing at RummyCircle.com India's premier online rummy site.

          In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

          Warm Regards,
          Responsible Play Team
          [protected]@RummyCircle.com
          Want to reactivatr my old account in name of tidaa anf emailid [protected]@gmail.com
          I had repeatidely email a lot but no response from u.Also provide the details of the money deposited by me.no call no. for customers.this is againest policy that u decided with co.cerning aughority.tidaa account had a money and I want to play .
          Dhananjay
          I'm not able to play cash game I have amount 50 rupees
          No response to my mail
          My game not opening plz my game opening
          Please provide
          My email [protected]@gmail.com is not working to cash game
          My account was unauthorized access denied ...so please my account reopened..I want played without anyproblem ...and my wallet balance are return my account
          My account was unauthorized access denied ...so please recovery my account...and my wallet balance are gave me my account
          Fyi
          regards
          Cannot play automatic many debit pls refund
          Sir my profile name is shaikism9619 email [protected]@gmail.com my rummy circle account is closed please open my rummy circle account this is facebook connecting is missing please forward to connecting facebook account please open my rummy circle account
          My account was closed...so kindly please reopened my account ...I want to play rummycircle...fyki
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            D
            Dhanaraj999
            from Bengaluru, Karnataka
            Jan 13, 2018
            Resolved
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            Resolved

            Address: Bidar, Karnataka, 585327

            I was tried to hacking or try to win in bad way so my account is blocked so i am never try to this type winning amount iam kindly requested to you reopen my account quickly ian cannot try to any time win this type of amount
            .&nbsp;&nbsp; replace all
            Feb 16, 2018
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 16, 2018
            RummyCircle.com Customer Care's response
            Dear Player,

            We request you to write us on [protected]@RummyCircle.com.

            Regards,
            Fair Play Team
            [protected]@RummyCircle.com
            Verified Support
            Feb 14, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Thank you for playing at RummyCircle.com India's premier online rummy site.

            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

            Warm Regards,
            Responsible Play Team
            [protected]@RummyCircle.com
            Please open my rummy circle account
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              G
              ghaniravi
              from Mangaldai, Assam
              Jan 9, 2018
              Resolved
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              Resolved

              I humbly request the owner of this rummycircle website to please stop this gambling and save lakhs of youngstars in our nation who are killing themselves after getting addicted to these sites. Loosing so much and self confidence is vanished in our life. I am the victim of this game and still unable to control and lost my life just because of this game.

              So i request you to please stop it immediately and god will bless you with more happyness and peace of mind
              Mar 29, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 14, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              I can understand your frustration when you do not get favorable cards while playing.

              Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

              We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

              However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

              If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

              We wish you GOOD LUCK to be a winner in your games. 

              Warm Regards,
              RummyCircle Support.
              Hi ghani ravi..,

              I am also victim of the same. I lost almost 10 lakhs in this.

              Please contact me on [protected]..
              money0071987's reply, Feb 12, 2018
              share your details to [email protected]

              we have a solutions to get our amount
              Can't play the game...there is some problem in game..Please solve
              I have added cash in my rummy circle account but amount debited in my bank account but was not added in my rummy circle account... My user ID is gopikrish25 please do the needful
              My profile name good time2000 email [protected]@gmail.com password [protected] my rummy account has been closed please open my rummy circle account please give me my money withdrawal please help me
              money0071987's reply, Feb 12, 2018
              Dont play rummycircle game, it is cheeeting game, i will share you what are the cheeting happening inside.dont deposit and loss your amount.
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                I
                Ismail4163
                from Guntur, Andhra Pradesh
                Jan 4, 2018
                Resolved
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                Resolved

                Address: Visakhapatnam, Andhra Pradesh
                Website: rummy circle app

                Sir my profile name ismail4163 my rummy circle account email [protected]@gmail.com password [protected] my account will be closed some problems my rummy circle account balence is 13061rupees i submitted my aadhar card will be not processed please help me please open my rummy circle account please i love playing rummy circle please recwast understand my problem please help my contacts is [protected]and[protected] someone problems and another i'd profe submitted pls call me sir please
                Feb 6, 2018
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Dec 31, 2017
                hasanprabu's response
                My account has been closed in today please activated my account.
                Jan 04, 2018
                Updated by Ismail4163
                Rummy circle account is closed

                Jan 04, 2018
                Updated by Ismail4163
                Sir my rummy circle account profile name is Ismail 4163. My rummy circle account is closed sum other problems my rummy circle account money is 13061rupees is blocked please help me my aadhar I'd prof is submited please open my rummy circle account my email is [protected]@gmail.com password is [protected] please open my rummy circle account is love playing rummy circle
                Verified Support
                Jan 05, 2018
                RummyCircle.com Customer Care's response
                Dear Player,

                Thank you for writing to us.

                We request you to write us an e-mail on [protected]@RummyCircle.com.

                Your query will be resolved as soon as possible.

                Regards,
                Fair Play Team
                [protected]@RummyCircle.com
                Jan 13, 2018
                Siva Subramaniyam s's response
                Pls reslove my account pls help me sir
                Verified Support
                Feb 14, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                Hence, we have closed < ismail4163 > and transferred the available balance to <shaikism9619 > .

                Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

                We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                Regards,

                Fair Play Team

                [protected]@RummyCircle.com
                Hi i am using rummy circle past one month recently my account has closed and my user id sudhi22ap my account 100 money i will with draw but not credited my account please solve my problem
                Dear sir, my account has been closed in today please activated my account.
                Today my rummy account add 100 rs money but not add money in my account .
                In my bank account withdraw money
                I Transfered 50rs from my account to rummycircle but amount was debited my account but still now 50rs not credited in rummycircle kindly check and do the favour for me
                Manoj 3559 is my account email is mkr[protected][protected]@gmail.com this account not opening kindly open this account
                Help sir why should my account locked pls help me sir
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                  R
                  Ramesh Rodney
                  from Thiruvananthapuram, Kerala
                  Jan 3, 2018
                  Resolved
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                  Resolved

                  Address: 629003

                  Hi i have some problem for rummy circle i want to remove my card detail iam already checking for full application and site also but didnot any option for this... I have money added for my friend accound i didnt i will save that card but later i will try for some more technique but didnt remove that accound please guide me how to remove that accout please answer me fast...

                  My contact number is [protected] please call me or msg me otherwise anything will do for me...

                  Thanks

                  Ramesh
                  Mar 17, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 14, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                  We request you to please email us on [protected]@rummycircle.com from your registered email address.

                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                  Warm Regards,
                  Responsible Play Team
                  [protected]@RummyCircle.com
                  Dear sir,
                  I have not received two times withdrawals, and amount is not in my game a/c
                  Heelo sir my account has close sir plz reopen my accont my user name is tashrif2000 my email id [protected]@gmail.com plz sir reopne my account
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                    J
                    jyti456
                    from Salem, Tamil Nadu
                    Jan 3, 2018
                    Resolved
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                    Resolved

                    Dear sir/madam
                    My username is jyti456
                    I can't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides. So please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one my balance is 624 ₹ thank you
                    Feb 6, 2018
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 04, 2018
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Thank you for writing to us.

                    Please note that your account is activated.

                    Regards,
                    Fair Play Team
                    [protected]@RummyCircle.com
                    Verified Support
                    Feb 14, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Thank you for writing to us.

                    Please note that your account is activated.

                    Regards,
                    Fair Play Team
                    [protected]@RummyCircle.com
                    Debit my money not add to rummy wallet
                    I want withdrawal money 30000 but they are cancelled I don't know reason but they are asking please send bank details I already sent but they didn't give any reply please help me my username kotakonda8759 please solve my problem s
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                      K
                      Kangadevy
                      from Hyderabad, Telangana
                      Jan 2, 2018
                      Resolved
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                      Resolved

                      Website: www.rummycircle.com

                      Answer me why my account is being closed without notice? What's wrong i have done to suspend? I haven't played any false games in the entire period of my time with rummy circle.

                      I came to know about this when my withdraw of 50000 is cancelled i am unable to contact customer care over the phone, even though i am a platinum player.

                      As of now, i haven't heard anything from rummycircle either by mail or call. The only response that i got from fairplay (After i have sent the mail on this), is that my account is being under inspection and the update will be provided once its done. I have more than 50000 real chips in my account.

                      Please do the needfull
                      Mar 18, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 14, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Thank you for playing at RummyCircle.com India's premier online rummy site.

                      We request you to please email us on [protected]@rummycircle.com from your registered email address.

                      Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                      Warm Regards,
                      Responsible Play Team
                      [protected]@RummyCircle.com
                      They are doing like this only .I am also affected like this .don't worry we formed one community to fight against them please share your contact details to mail
                      [protected]@gmail.com.

                      Already we are started. Please join with us we need to close this app in india
                      Bro my account is closed my username is jyti456 and my balance is 624rs what is the solution for please help me
                      money0071987's reply, Jan 3, 2018
                      Send me your contact details to my mail I'd
                      [email protected]
                      I want my old username start with jeevaaru3. Now I have new user name it haven't cash.. I have cash in my previous username. So pls send my old username to my mail id
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                        M
                        money0071987
                        from Chennai, Tamil Nadu
                        Dec 26, 2017
                        Resolved
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                        Resolved

                        Dear friends

                        I have noticed in rummy circle side many cheeting are happening. Every player here loosing more amount. I got few compliant from some people. So we have planed to go media together so if any one loosed amount please contact me and give your support to close this app in our country. The rummy circle people has cheeting and earning more money. We have to stop soon. Already we 4 started and given some compliant to police. We have to go some more level. We have plan to go media so if any one interest please join us. The media also ready to help. So we need some more support please help to close this app.
                        Don't fear guys please come and support. I am there we have to fight only we can get some solution.
                        I am frankly tell you here no earn amount. Please check your account how much you earn and how you loosed. The lose amount only high. It all cheeting. I have many evidence. I spoke one of rummy circle employee he also telling the same. He also ready to support us. So we have to do some steps.
                        Mar 21, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Dec 26, 2017
                        Updated by money0071987
                        Hello friends
                        I have seen many complaints in rummycircle side. Also many people loosed more amount. Here no one earn big amount but lot of people loosing more amount.
                        We have lot of evidence. It happening in lot of cheeting in rummycircle side. Also we have spoke with one of rummycircle employee he also telling the same. He is ready to support us. Already i have given compliant to police. There no positive result. So i plan to go media. We need some more support if any one loose amount please connect us. We will fight and block this app to our country and get our amount soon. We 4 already started if some more support is there mean our amount soon will get.

                        If not support please don't play this and dont loose your amount again and again. It all fixed game. So please come and join us. We will save lot of people liife
                        Dec 28, 2017
                        Updated by money0071987
                        Guys we now 6 .I need some more support. Definitely we will stop this and get our amount .please support us. Send your details to my mail [protected]@gmail.com
                        Dec 31, 2017
                        VP_Raja's response
                        Help me, why I can't play any turanament & cash game. Please contact me.

                        Verified Support
                        Feb 14, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        I can understand your frustration when you do not get favorable cards while playing.

                        Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                        We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                        However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                        If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                        We wish you GOOD LUCK to be a winner in your games. 

                        Warm Regards,
                        RummyCircle Support.
                        Verified Support
                        Feb 14, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        I can understand your frustration when you do not get favorable cards while playing.

                        Our system is automated, however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                        We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards.

                        However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                        If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                        We wish you GOOD LUCK to be a winner in your games.

                        Warm Regards,
                        RummyCircle Support.
                        Hi sir again and again i am getting the same issues what happen to my account i cant able to play cash game kindly check and do the needful
                        Change my personal information
                        I can't play cash game and also tournaments what is the reason and solution. Dear rummycircle dealer please contact me and tell me what is the reason
                        Sir
                        Help me, why I can't play any turanament & cash game. Please contact me. I think my account is blocked please re-open
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                          S
                          sathish.ro
                          from Chennai, Tamil Nadu
                          Dec 25, 2017
                          Resolved
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                          Resolved

                          Dear sir /madam
                          My username is sathish. Ro
                          I can 't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
                          Mar 25, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Thank you for playing at RummyCircle.com India's premier online rummy site.

                          We request you to please email us on [protected]@rummycircle.com from your registered email address.

                          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                          Warm Regards,
                          Responsible Play Team
                          [protected]@RummyCircle.com
                          Hello brother they dont do that

                          you still dont know reason
                          they are cheeted many peoples.please join us to close this app

                          if you interest please mail me we will solve our problem and will get your amount soon
                          Sir please open my account
                          Sir my account username siddiq143143 and registered name fathima h And password 99457273s* my account suddenly close security reasons and my amount 2250 to low 850 plz my amount return my rummycircle account and open to my rummycircle account plz
                          Sir please support rummycircle cash game
                          Hi sir/madam my account has been blocked kindly check do the needful
                          Sir my rummy account is close please open
                          My user name. Sathish. ro
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                            A
                            Anand Athota
                            from Kodar, Telangana
                            Dec 24, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: Guntur, Andhra Pradesh, 522201
                            Website: Rummy circle

                            Hi sir,
                            I am ananda kumar athota. I have been using sbi savings acc with # [protected]. An amount of 2000/ has been deducted in my account without my notice/ approval on 15 december 2017. Kindly, review the transaction and refund the amount to the same above account number mentioned at tge earliest time possible.
                            Hoping to hear from you soon.
                            Thank you
                            Ananda kumar. A
                            Apr 4, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Dec 24, 2017
                            Arivu7's response
                            We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account. Kindly check your email for further information. For more information, please contact the fair play team at [protected]@rummycircle.com i am playing a fair game, in my accout i have 83rs
                            Verified Support
                            Feb 14, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            We request you to please email us on [protected]@rummycircle.com from your registered email address.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
                            hey they dont do any faver, they cheeted you

                            many guys are here loosed more amount, if you need your amount pleasse contact me we will get your amount
                            Sir.
                            My user id name is Arivu7 my account balance is 83 rs cash game are not playing sir please kindly solve this prblm sir
                            The cash game doesn't open in my accound so please grand me check quickly.And my pending amount also not credited ...
                            Hi sir again its me srinivasan michael i enclosed the screen shot pls verify that and activate my account as soon as possible
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                              D
                              Devapaul
                              from Vinukonda, Andhra Pradesh
                              Dec 23, 2017
                              Resolved
                              Report
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                              Resolved

                              Yesterday 22/12/17 i have added 2000 rupees from my bhim sbi pay [protected]@sbi to devapaul 1315. My account debited but was not added to rummy account please solve my problem. I already sent complaint to [protected]@rummycircle.com but not yet responded. This is not the way to do customer service u people have to solve in 5 minutes please please please please please please please
                              Mar 29, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 14, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Thank you for playing at RummyCircle.com India's premier online rummy site.

                              We request you to please email us on [protected]@rummycircle.com from your registered email address.

                              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                              Warm Regards,
                              Responsible Play Team
                              [protected]@RummyCircle.com
                              they do do any action

                              they are cheeted many people.if you need your amount pelase contact me we will get our amount soon
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                                $
                                $umeet
                                from Pune, Maharashtra
                                Dec 22, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: Mumbai City, Maharashtra, 411046
                                Website: www.rummycircle.com

                                Dear sir,
                                Id: sumeet. Jagta.
                                I was playing rummy since from last 5 years.. I recharge my account in dec - around of 17000/- i have balance in account is 9000/- 20 dec. My account is closed & given reason "we have detected violation of bring a friend policy" i asking them give me details they din't replied me. I spend around of 85000/- please help me i didn't do anything fraudulently please help me
                                Mar 22, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 14, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Thank you for playing at RummyCircle.com India's premier online rummy site.

                                In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                Warm Regards,
                                Responsible Play Team
                                [protected]@RummyCircle.com
                                hey like this many people loosed amount, the rummy circle cheeted many people, if you want your amount please join us, we will get this amount soon

                                are you ready to do anythink we can get this.the people are spoling our life
                                Dear sir/madam my account has been blocked i do not know what is the reason kindly activate my account has soon as possible
                                money0071987's reply, Feb 12, 2018
                                Dont play rummycircle game, it is cheeeting game, i will share you what are the cheeting happening inside.dont deposit and loss your amount.
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                                  M
                                  money0071987
                                  from Chennai, Tamil Nadu
                                  Dec 19, 2017
                                  Resolved
                                  Report
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                                  Resolved

                                  Hi Friends

                                  Dont play rummy in rummy circle, they are cheeting and earning, you cant earn amount here, many people are here loosed and came to middle street, lot of peoples are sploied their life so i am advicing to dont play this game.

                                  Please goverment involve and stop it this game and save some people life

                                  i heared many o[censored]s loosed amount and dont know what to do, dont worry guys will soon that amount will collect and sent to all.soon they are will go to jail.

                                  God is there

                                  We are not losoed amount here, we are cheeted from rummy guys
                                  Mar 23, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 14, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  I can understand your frustration when you do not get favorable cards while playing.

                                  Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                                  We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                                  However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                                  If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                                  We wish you GOOD LUCK to be a winner in your games. 

                                  Warm Regards,
                                  RummyCircle Support.
                                  Helpful
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                                    O
                                    Omsai Naidu Nagalla
                                    from Vijayawada, Andhra Pradesh
                                    Dec 16, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: Guntur, Andhra Pradesh
                                    Website: www.rummycircle.com

                                    [protected]@gmail.com
                                    This is my user id
                                    This account recently closed
                                    Iam try open this account
                                    The server shows me
                                    Error msg
                                    Like the account has been closed
                                    But that account had some money
                                    I want to play ana enjoy with
                                    Rummy circle app help how can i join that account i withdraw 150 before 4 days of my account closed that is the reason
                                    Jan 20, 2018
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 20, 2017
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    We request you to write us an e-mail on [protected]@RummyCircle.com.

                                    Your query will be resolved as soon as possible.

                                    Regards,
                                    Fair Play Team
                                    [protected]@RummyCircle.com
                                    Pls Change in my account holder name manivijayan to move in V.MURUGAN
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                                      M
                                      money0071987
                                      from Chennai, Tamil Nadu
                                      Dec 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: Madurai, Tamil Nadu

                                      Hello friends,
                                      Dont play rummy in rummy circle site, because i have loosed more then 12 lakh, it is fake game, initial level i got earned some amount, so i put amount amount to here, every time i have loosed. Here some people sitting and getting our amount, it is totally fake game, now i am came to suicide stage becasue i have loosed more then 12 lake, my life will go soon, i dont have other option, so please anyone take this issue to government and do some action, or block this site or get amount from rummy circle and give to looser family. I dont know some people will take action or not, please do and save some people life, if you people will get this amount please send amount my family. I dont know how to live, because i have borrowed amount to many people and put amount here, please help me guys. If my life will gone, the full reason is rummy circle only.
                                      Please take the action.

                                      Thanks
                                      Mar 27, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 14, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      I can understand your frustration when you do not get favorable cards while playing.

                                      Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                                      We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                                      However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                                      If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                                      We wish you GOOD LUCK to be a winner in your games. 

                                      Warm Regards,
                                      RummyCircle Support.
                                      Hi i am Krishnamurthy..i had an account on rummycircle account username is KrishnaRTR..on 9 December 2017 i placed a withdraw of rupees 200 today is 11th Dec. My cash not transfer but it returned to my rummycircle account. Please help
                                      My user id is suresh12100
                                      today i made a deposit of 71rs in to my rummy account the amount was debited from my bank account but not credited into my rummy account
                                      Hi bro,

                                      I am also the victim of rummy circle. I had lost around 10 lakhs till now.. My situation is also same as like you..

                                      Please mail me to [protected]@gmail.com..
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                                        MohamedJubair
                                        from Coimbatore, Tamil Nadu
                                        Dec 15, 2017
                                        Resolved
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                                        Resolved

                                        My account has been closed automatically for no reason please resolve immediately.
                                        Otherwise i will register criminal complaint.
                                        What is the reason for closing account without information.
                                        Balance 400 something are there.

                                        Id: shapelessman
                                        Id: mdj1989
                                        Above mentioned both accounts are not working

                                        Also i transferred rs.3000 2 days before but that amount not credited yet in my account, why???
                                        Are you cheating your customers?

                                        Please reply with solution immediately
                                        Mar 24, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 14, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                        Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                                        Hence, we have closed < shapelessman > and transferred the available balance to < Mdj1989 > .

                                        Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

                                        We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                                        Regards,

                                        Fair Play Team

                                        [protected]@RummyCircle.com
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