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RummyCircle.com Complaints & Reviews

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Updated: Sep 27, 2025
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J
jyti456
from Salem, Tamil Nadu
Jan 3, 2018
Resolved
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Resolved

Dear sir/madam
My username is jyti456
I can't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides. So please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one my balance is 624 ₹ thank you
Feb 6, 2018
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2018
RummyCircle.com Customer Care's response
Dear Player,

Thank you for writing to us.

Please note that your account is activated.

Regards,
Fair Play Team
[protected]@RummyCircle.com
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for writing to us.

Please note that your account is activated.

Regards,
Fair Play Team
[protected]@RummyCircle.com
Debit my money not add to rummy wallet
I want withdrawal money 30000 but they are cancelled I don't know reason but they are asking please send bank details I already sent but they didn't give any reply please help me my username kotakonda8759 please solve my problem s
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    K
    Kangadevy
    from Hyderabad, Telangana
    Jan 2, 2018
    Resolved
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    Resolved

    Website: www.rummycircle.com

    Answer me why my account is being closed without notice? What's wrong i have done to suspend? I haven't played any false games in the entire period of my time with rummy circle.

    I came to know about this when my withdraw of 50000 is cancelled i am unable to contact customer care over the phone, even though i am a platinum player.

    As of now, i haven't heard anything from rummycircle either by mail or call. The only response that i got from fairplay (After i have sent the mail on this), is that my account is being under inspection and the update will be provided once its done. I have more than 50000 real chips in my account.

    Please do the needfull
    Mar 18, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 14, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Thank you for playing at RummyCircle.com India's premier online rummy site.

    We request you to please email us on [protected]@rummycircle.com from your registered email address.

    Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

    Warm Regards,
    Responsible Play Team
    [protected]@RummyCircle.com
    They are doing like this only .I am also affected like this .don't worry we formed one community to fight against them please share your contact details to mail
    [protected]@gmail.com.

    Already we are started. Please join with us we need to close this app in india
    Bro my account is closed my username is jyti456 and my balance is 624rs what is the solution for please help me
    money0071987's reply, Jan 3, 2018
    Send me your contact details to my mail I'd
    [email protected]
    I want my old username start with jeevaaru3. Now I have new user name it haven't cash.. I have cash in my previous username. So pls send my old username to my mail id
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      M
      money0071987
      from Chennai, Tamil Nadu
      Dec 26, 2017
      Resolved
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      Resolved

      Dear friends

      I have noticed in rummy circle side many cheeting are happening. Every player here loosing more amount. I got few compliant from some people. So we have planed to go media together so if any one loosed amount please contact me and give your support to close this app in our country. The rummy circle people has cheeting and earning more money. We have to stop soon. Already we 4 started and given some compliant to police. We have to go some more level. We have plan to go media so if any one interest please join us. The media also ready to help. So we need some more support please help to close this app.
      Don't fear guys please come and support. I am there we have to fight only we can get some solution.
      I am frankly tell you here no earn amount. Please check your account how much you earn and how you loosed. The lose amount only high. It all cheeting. I have many evidence. I spoke one of rummy circle employee he also telling the same. He also ready to support us. So we have to do some steps.
      Mar 21, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Dec 26, 2017
      Updated by money0071987
      Hello friends
      I have seen many complaints in rummycircle side. Also many people loosed more amount. Here no one earn big amount but lot of people loosing more amount.
      We have lot of evidence. It happening in lot of cheeting in rummycircle side. Also we have spoke with one of rummycircle employee he also telling the same. He is ready to support us. Already i have given compliant to police. There no positive result. So i plan to go media. We need some more support if any one loose amount please connect us. We will fight and block this app to our country and get our amount soon. We 4 already started if some more support is there mean our amount soon will get.

      If not support please don't play this and dont loose your amount again and again. It all fixed game. So please come and join us. We will save lot of people liife
      Dec 28, 2017
      Updated by money0071987
      Guys we now 6 .I need some more support. Definitely we will stop this and get our amount .please support us. Send your details to my mail [protected]@gmail.com
      Dec 31, 2017
      VP_Raja's response
      Help me, why I can't play any turanament & cash game. Please contact me.

      Verified Support
      Feb 14, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      I can understand your frustration when you do not get favorable cards while playing.

      Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

      We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

      However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

      If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

      We wish you GOOD LUCK to be a winner in your games. 

      Warm Regards,
      RummyCircle Support.
      Verified Support
      Feb 14, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      I can understand your frustration when you do not get favorable cards while playing.

      Our system is automated, however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

      We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards.

      However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

      If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

      We wish you GOOD LUCK to be a winner in your games.

      Warm Regards,
      RummyCircle Support.
      Hi sir again and again i am getting the same issues what happen to my account i cant able to play cash game kindly check and do the needful
      Change my personal information
      I can't play cash game and also tournaments what is the reason and solution. Dear rummycircle dealer please contact me and tell me what is the reason
      Sir
      Help me, why I can't play any turanament & cash game. Please contact me. I think my account is blocked please re-open
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        D
        drim44va
        Dec 27, 2017
        Resolved
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        Resolved

        my account is closed or not login with my email id or user name

        Address: Pune, Maharashtra, 410501

        Dear sir /madam
        my username is DRIM44VA
        i can 't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, This account recently closed
        Iam try open this account
        The server shows me
        Error msg
        Like the account has been closed I ALSO LOGIN MY ACCOUNT...
        Helpful
        7 other people found this review helpful
        7 found this helpful
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        S
        sathish.ro
        from Chennai, Tamil Nadu
        Dec 25, 2017
        Resolved
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        Resolved

        Dear sir /madam
        My username is sathish. Ro
        I can 't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
        Mar 25, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 14, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Thank you for playing at RummyCircle.com India's premier online rummy site.

        We request you to please email us on [protected]@rummycircle.com from your registered email address.

        Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

        Warm Regards,
        Responsible Play Team
        [protected]@RummyCircle.com
        Hello brother they dont do that

        you still dont know reason
        they are cheeted many peoples.please join us to close this app

        if you interest please mail me we will solve our problem and will get your amount soon
        Sir please open my account
        Sir my account username siddiq143143 and registered name fathima h And password 99457273s* my account suddenly close security reasons and my amount 2250 to low 850 plz my amount return my rummycircle account and open to my rummycircle account plz
        Sir please support rummycircle cash game
        Hi sir/madam my account has been blocked kindly check do the needful
        Sir my rummy account is close please open
        My user name. Sathish. ro
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          A
          Anand Athota
          from Kodar, Telangana
          Dec 24, 2017
          Resolved
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          Resolved

          Address: Guntur, Andhra Pradesh, 522201
          Website: Rummy circle

          Hi sir,
          I am ananda kumar athota. I have been using sbi savings acc with # [protected]. An amount of 2000/ has been deducted in my account without my notice/ approval on 15 december 2017. Kindly, review the transaction and refund the amount to the same above account number mentioned at tge earliest time possible.
          Hoping to hear from you soon.
          Thank you
          Ananda kumar. A
          Apr 4, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Dec 24, 2017
          Arivu7's response
          We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account. Kindly check your email for further information. For more information, please contact the fair play team at [protected]@rummycircle.com i am playing a fair game, in my accout i have 83rs
          Verified Support
          Feb 14, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Thank you for playing at RummyCircle.com India's premier online rummy site.

          We request you to please email us on [protected]@rummycircle.com from your registered email address.

          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

          Warm Regards,
          Responsible Play Team
          [protected]@RummyCircle.com
          hey they dont do any faver, they cheeted you

          many guys are here loosed more amount, if you need your amount pleasse contact me we will get your amount
          Sir.
          My user id name is Arivu7 my account balance is 83 rs cash game are not playing sir please kindly solve this prblm sir
          The cash game doesn't open in my accound so please grand me check quickly.And my pending amount also not credited ...
          Hi sir again its me srinivasan michael i enclosed the screen shot pls verify that and activate my account as soon as possible
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            D
            Devapaul
            from Vinukonda, Andhra Pradesh
            Dec 23, 2017
            Resolved
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            Resolved

            Yesterday 22/12/17 i have added 2000 rupees from my bhim sbi pay [protected]@sbi to devapaul 1315. My account debited but was not added to rummy account please solve my problem. I already sent complaint to [protected]@rummycircle.com but not yet responded. This is not the way to do customer service u people have to solve in 5 minutes please please please please please please please
            Mar 29, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Thank you for playing at RummyCircle.com India's premier online rummy site.

            We request you to please email us on [protected]@rummycircle.com from your registered email address.

            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

            Warm Regards,
            Responsible Play Team
            [protected]@RummyCircle.com
            they do do any action

            they are cheeted many people.if you need your amount pelase contact me we will get our amount soon
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              $
              $umeet
              from Pune, Maharashtra
              Dec 22, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 411046
              Website: www.rummycircle.com

              Dear sir,
              Id: sumeet. Jagta.
              I was playing rummy since from last 5 years.. I recharge my account in dec - around of 17000/- i have balance in account is 9000/- 20 dec. My account is closed & given reason "we have detected violation of bring a friend policy" i asking them give me details they din't replied me. I spend around of 85000/- please help me i didn't do anything fraudulently please help me
              Mar 22, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 14, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Thank you for playing at RummyCircle.com India's premier online rummy site.

              In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

              Warm Regards,
              Responsible Play Team
              [protected]@RummyCircle.com
              hey like this many people loosed amount, the rummy circle cheeted many people, if you want your amount please join us, we will get this amount soon

              are you ready to do anythink we can get this.the people are spoling our life
              Dear sir/madam my account has been blocked i do not know what is the reason kindly activate my account has soon as possible
              money0071987's reply, Feb 12, 2018
              Dont play rummycircle game, it is cheeeting game, i will share you what are the cheeting happening inside.dont deposit and loss your amount.
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                M
                money0071987
                from Chennai, Tamil Nadu
                Dec 19, 2017
                Resolved
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                Resolved

                Hi Friends

                Dont play rummy in rummy circle, they are cheeting and earning, you cant earn amount here, many people are here loosed and came to middle street, lot of peoples are sploied their life so i am advicing to dont play this game.

                Please goverment involve and stop it this game and save some people life

                i heared many o[censored]s loosed amount and dont know what to do, dont worry guys will soon that amount will collect and sent to all.soon they are will go to jail.

                God is there

                We are not losoed amount here, we are cheeted from rummy guys
                Mar 23, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 14, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                I can understand your frustration when you do not get favorable cards while playing.

                Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                We wish you GOOD LUCK to be a winner in your games. 

                Warm Regards,
                RummyCircle Support.
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                  O
                  Omsai Naidu Nagalla
                  from Vijayawada, Andhra Pradesh
                  Dec 16, 2017
                  Resolved
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                  Resolved

                  Address: Guntur, Andhra Pradesh
                  Website: www.rummycircle.com

                  [protected]@gmail.com
                  This is my user id
                  This account recently closed
                  Iam try open this account
                  The server shows me
                  Error msg
                  Like the account has been closed
                  But that account had some money
                  I want to play ana enjoy with
                  Rummy circle app help how can i join that account i withdraw 150 before 4 days of my account closed that is the reason
                  Jan 20, 2018
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 20, 2017
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  We request you to write us an e-mail on [protected]@RummyCircle.com.

                  Your query will be resolved as soon as possible.

                  Regards,
                  Fair Play Team
                  [protected]@RummyCircle.com
                  Pls Change in my account holder name manivijayan to move in V.MURUGAN
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                    M
                    money0071987
                    from Chennai, Tamil Nadu
                    Dec 15, 2017
                    Resolved
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                    Resolved

                    Address: Madurai, Tamil Nadu

                    Hello friends,
                    Dont play rummy in rummy circle site, because i have loosed more then 12 lakh, it is fake game, initial level i got earned some amount, so i put amount amount to here, every time i have loosed. Here some people sitting and getting our amount, it is totally fake game, now i am came to suicide stage becasue i have loosed more then 12 lake, my life will go soon, i dont have other option, so please anyone take this issue to government and do some action, or block this site or get amount from rummy circle and give to looser family. I dont know some people will take action or not, please do and save some people life, if you people will get this amount please send amount my family. I dont know how to live, because i have borrowed amount to many people and put amount here, please help me guys. If my life will gone, the full reason is rummy circle only.
                    Please take the action.

                    Thanks
                    Mar 27, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 14, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    I can understand your frustration when you do not get favorable cards while playing.

                    Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                    We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                    However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                    If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                    We wish you GOOD LUCK to be a winner in your games. 

                    Warm Regards,
                    RummyCircle Support.
                    Hi i am Krishnamurthy..i had an account on rummycircle account username is KrishnaRTR..on 9 December 2017 i placed a withdraw of rupees 200 today is 11th Dec. My cash not transfer but it returned to my rummycircle account. Please help
                    My user id is suresh12100
                    today i made a deposit of 71rs in to my rummy account the amount was debited from my bank account but not credited into my rummy account
                    Hi bro,

                    I am also the victim of rummy circle. I had lost around 10 lakhs till now.. My situation is also same as like you..

                    Please mail me to [protected]@gmail.com..
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                      M
                      MohamedJubair
                      from Coimbatore, Tamil Nadu
                      Dec 15, 2017
                      Resolved
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                      Resolved

                      My account has been closed automatically for no reason please resolve immediately.
                      Otherwise i will register criminal complaint.
                      What is the reason for closing account without information.
                      Balance 400 something are there.

                      Id: shapelessman
                      Id: mdj1989
                      Above mentioned both accounts are not working

                      Also i transferred rs.3000 2 days before but that amount not credited yet in my account, why???
                      Are you cheating your customers?

                      Please reply with solution immediately
                      Mar 24, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 14, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                      Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                      Hence, we have closed < shapelessman > and transferred the available balance to < Mdj1989 > .

                      Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

                      We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                      Regards,

                      Fair Play Team

                      [protected]@RummyCircle.com
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                        N
                        Naga Bharat
                        from Bengaluru, Karnataka
                        Dec 14, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra
                        Website: www.rummycircle.com

                        Answer me why my account is being closed without notice? What's wrong i have done to suspend? I haven't played any false games in the entire period of my time with rummy circle.

                        I came to know about this when couple of withdrawls being cancelled and reverted to my real chips account. I am unable to contact customer care over the phone, even though i am a platinum player.

                        As of now, i haven't heard anything from rummycircle either by mail or call. The only response that i got from fairplay (After i have sent the mail on this), is that my account is being under inspection and the update will be provided once its done. I have more than 20000 real chips in my account.
                        Jan 15, 2018
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 15, 2017
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        We request you to write us an email to [protected]@RummyCircle.com.

                        Your query will be resolved as soon as possible.

                        Regards,
                        Fair Play Team
                        [protected]@RummyCircle.com
                        Dec 17, 2017
                        Updated by Naga Bharat
                        I have already mailed to [protected]@rummycircle.com regarding this about 3 times. The only reply that I got from you is "your account is under investigation and will be notified with the status once done". Even after that I have sent couple of mails stating that how much time it will be taken, but no one is responding. For your information, I am mentioning my complaint number : 480052 that I received over the mail. Now its your response to give an update on this.
                        Verified Support
                        Feb 14, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        We request you to write us an email to [protected]@RummyCircle.com.

                        Your query will be resolved as soon as possible.

                        Regards,
                        Fair Play Team
                        [protected]@RummyCircle.com
                        [protected]@gmail.com rummy account is closed please open my account with 1170/-balence money from my account
                        I have already mailed to [protected]@rummycircle.com regarding this about 3 times. The only reply that I got from you is "your account is under investigation and will be notified with the status once done". Even after that I have sent couple of mails stating that how much time it will be taken, but no one is responding. For your information, I am mentioning my complaint number : 480052 that I received over the mail. Now its your response to give an update on this.
                        Hi. Sir my rummy account is closed with 1170/-balence plz open my account my email ID [protected]@gmail.com my luck documents or submeeted in rummy circle account my phone number is [protected] plz open my account and playing anjoy
                        Anna na game open avvatamladu, game adudamante, please customer support ani [protected]@rummycircle.com lo more details ani vasthundi
                        Sir my mailid is vinay.[protected]@gmail.com number [protected] my rummy
                        circle online cash game is not opening on my mail I'd I have money in
                        this account please rectify my problem to play rummy circle online
                        cash game reply me sir thanking you my user name is vinaymakam
                        please reset my account to continue online rummy I have balance in my
                        account mail id vinay.[protected]@gmail.com reply me as early as possible
                        please reset my account to play this online game rummy circle online
                        cash game thanking you sir...
                        Sir my mailid is [protected]@gmail.com number [protected] my rummy
                        circle online cash game is not opening on my mail I'd I have money in
                        this account please rectify my problem to play rummy circle online
                        cash game reply me sir thanking you my user name is harinara1902
                        please reset my account to continue online rummy I have balance in my
                        account mail id [protected]@gmail.com reply me as early as possible
                        please reset my account to play this online game rummy circle online
                        cash game thanking you sir...
                        Sir my mailid is [protected]@gmail.com number [protected] my rummy
                        circle online cash game is not opening on my mail I'd I have money in
                        this account please rectify my problem to play rummy circle online
                        cash game reply me sir thanking you my user name is harinara1902
                        please reset my account to continue online rummy I have balance in my
                        account mail id [protected]@gmail.com reply me as early as possible
                        please reset my account to play this online game rummy circle online
                        cash game thanking you sir.
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                          M
                          mani31051983
                          from Nattam, Tamil Nadu
                          Dec 13, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: 607301
                          Website: pgsupport <[email protected],[email protected]

                          Amount not recd
                          Inbox
                          X

                          Gnanamani durairaj
                          Dec 11 (2 days ago)

                          To pgsupport, econnect, pg
                          Dear sir

                          Amount deposite 09.12.2017 in 08:32 pm pament to game 24x7 with reference no 9407982 for rs 500 id mani31051983 still now not received amount for tmb and billdesk side pls do the nessery action

                          Gnanamani durairaj
                          Dec 11 (2 days ago)

                          To pgsupport, econnect, pg
                          Remainder

                          Pgsupprt dec 11 (2 days ago)
                          Dear customer, thank you for writing to payment gateway support. This is with...

                          Gnanamani durairaj
                          Attachmentsdec 11 (2 days ago)

                          To pgsupport, econnect, pg
                          Dear sir

                          Pls find attched of mini statement taransation for hailited

                          Pls release for amount

                          Attachments area

                          Gnanamani durairaj
                          Dec 11 (2 days ago)

                          To pgsupport, econnect, pg
                          My email id : [protected]@gmail.com rummy id mani31051983

                          Gnanamani durairaj
                          Dec 11 (2 days ago)

                          To pgsupport, econnect, pg
                          Remainder

                          Gnanamani durairaj
                          Dec 12 (1 day ago)

                          To pgsupport, econnect, pg
                          Dear sir
                          Pls check and clear in this isusus

                          Gnanamani durairaj
                          Dec 12 (1 day ago)

                          To pgsupport, econnect, pg
                          Bank refrance

                          Status of payment - 9407982

                          Inbox
                          X

                          Tmb mobile banking

                          11:14 am (1 minute ago)

                          To pg, pgsupport, me

                          Dear sir,

                          One of our customers has made the following payment. The payment was successful at our end and the customer's account was debited. The customer has reported that the payment was not updated at the merchant end. Kindly check and inform us the status of the transaction.

                          Payment id - 9407982
                          Bill reference no - ltmb[protected]
                          Merchant trn -
                          Tran amount - 500.000
                          Transaction time[protected]:32:14.223
                          Payee name - games 24*7

                          Internet banking cell
                          Tamilnad mercantile bank ltd.
                          [protected]@tmbank.in

                          This e-mail and/or attachments thereto may contain privileged /
                          Confidential information and is intended solely for addressee/s.
                          Access to this email by anyone else is unauthorized. If you are
                          Not the intended recipient, any dissemination, use, review,
                          Distribution, printing or copying of the information contained
                          In this email message and/or attachments to it are strictly
                          Prohibited. If you have received this communication in error,
                          Please notify us by reply e-mail or telephone and immediately
                          And permanently delete the message and any attachments. Any
                          Copying (Whole or partial) or further distribution beyond the
                          Intended recipient may be unlawful. E-mails are susceptible to
                          Alteration and their integrity can not be guaranteed. Tamilnad
                          Mercantile bank ltd., does not accept any liability for any
                          Damages caused on account of this e-mail.

                          Gnanamani durairaj
                          Dec 12 (1 day ago)

                          To pgsupport, econnect, pg
                          Pls check and revert

                          Pgsupprt 1:14 pm (22 hours ago), 2017 regarding the status of your payment. We are unable to locate the abov...

                          Pgsupport 4:01 pm (19 hours ago)
                          This is with reference to your email dated december 12, 2017 regarding the st...

                          Gnanamani durairaj
                          6:57 pm (16 hours ago)

                          To pgsupport
                          Still now not received aamount

                          Pls check and reveri

                          Gnanamani durairaj
                          10:38 am (58 minutes ago)

                          To pgsupport, econnect, pg
                          Amount transation for 09.12.2017 but not received in bank side and game 24x7 side pls clear this isusus

                          On tue, dec 12, 2017 at 6:57 pm, gnanamani durairaj wrote:
                          Still now not received aamount

                          Pls check and reveri

                          On tue, dec 12, 2017 at 4:01 pm, pgsupport wrote:
                          Dear customer,

                          Thank you for writing to payment gateway support.

                          This is with reference to your email dated december 12, 2017 regarding the status of afore-said payment towards said merchant through txn id: ltmb[protected] for rs.500.00

                          We have checked the records and find that the below mentioned payment has been successfully updated at their end.

                          We appreciate your patience in interim.

                          Warm regards
                          Agnela parmar
                          Payment gateway support
                          Billdesk

                          From: gnanamani durairaj [mailto:[protected]@gmail.com]
                          Sent: tuesday, december 12, 2017 11:17 am
                          To: [protected]@billdesk.com; [protected]@tmbank.in; [protected]@billdesk.com
                          Subject: re: amount not recd

                          Bank refrance

                          Status of payment - 9407982

                          Inbox
                          X

                          Tmb mobile banking

                          11:14 am (1 minute ago)

                          To pg, pgsupport, me

                          Dear sir,

                          One of our customers has made the following payment. The payment was successful at our end and the customer's account was debited. The customer has reported that the payment was not updated at the merchant end. Kindly check and inform us the status of the transaction.

                          Payment id - 9407982
                          Bill reference no - ltmb[protected]
                          Merchant trn -
                          Tran amount - 500.000
                          Transaction time[protected]:32:14.223
                          Payee name - games 24*7

                          Internet banking cell
                          Tamilnad mercantile bank ltd.
                          [protected]@tmbank.in

                          This e-mail and/or attachments thereto may contain privileged /
                          Confidential information and is intended solely for addressee/s.
                          Access to this email by anyone else is unauthorized. If you are
                          Not the intended recipient, any dissemination, use, review,
                          Distribution, printing or copying of the information contained
                          In this email message and/or attachments to it are strictly
                          Prohibited. If you have received this communication in error,
                          Please notify us by reply e-mail or telephone and immediately
                          And permanently delete the message and any attachments. Any
                          Copying (Whole or partial) or further distribution beyond the
                          Intended recipient may be unlawful. E-mails are susceptible to
                          Alteration and their integrity can not be guaranteed. Tamilnad
                          Mercantile bank ltd., does not accept any liability for any
                          Damages caused on account of this e-mail.

                          On tue, dec 12, 2017 at 7:22 am, gnanamani durairaj wrote:
                          Dear sir
                          Pls check and clear in this isusus

                          On mon, dec 11, 2017 at 9:21 pm, gnanamani durairaj wrote:
                          Remainder

                          On mon, dec 11, 2017 at 7:04 pm, gnanamani durairaj wrote:
                          My email id : [protected]@gmail.com rummy id mani31051983

                          On mon, dec 11, 2017 at 6:57 pm, gnanamani durairaj wrote:
                          Dear sir

                          Pls find attched of mini statement taransation for hailited


                          Pls release for amount

                          On mon, dec 11, 2017 at 1:48 pm, gnanamani durairaj wrote:
                          Dear sir

                          Amount deposite 09.12.2017 in 08:32 pm pament to game 24x7 with reference no 9407982 for rs 500 id mani31051983 still now not received amount for tmb and billdesk side pls do the nessery action

                          Gnanamani durairaj
                          10:55 am (40 minutes ago)

                          To pgsupport, econnect, pg
                          Dear sir
                          No responce in your team how to cloused in my rummycircle account pls give detaill very very pover
                          Jan 13, 2018
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 13, 2017
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          We request you to write us an e-mail on [protected]@rummycircle.com

                          Your query will be resolved as soon as possible.

                          Regards,
                          RummyCircle Team
                          Verified Support
                          Feb 14, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          We request you to write us an e-mail on [protected]@rummycircle.com

                          Your query will be resolved as soon as possible.

                          Regards,
                          RummyCircle Team
                          Verified Support
                          Feb 14, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          We request you to write us an e-mail on [protected]@rummycircle.com

                          Your query will be resolved as soon as possible.

                          Regards,
                          RummyCircle Team
                          My id is pavithran956...im added 2000 rs ...but not credited to my rummy circle account ..pls help immediately...my email id is [protected]@gmail.com...
                          Hi iam padmabhushan to day iam opened my rummy
                          circle account I added 100 money but my account not working now for security reason your account was closed it is showing like this so please check and Salve my problem .
                          Thankyou.
                          Dear Sir
                          I logged in rummy circle game and opened account and tried to add money in game account but got error and 200 Rs amount deducted from my accounT
                          Plz help me and refund my money.
                          User ID spowar.engg
                          Email ID [protected]@gmail.com
                          Is ac no: [protected]
                          Ifsc:UTBIOSUJY10
                          NAME :NAZIM AHAMED
                          Ph no:[protected]
                          Customers care number send me my account please help on my Contact number [protected]
                          Hi. Sir my [protected]@gmail.com is stopped with 1500/-balence plz open my account kyc document or submeted
                          Hi sir my user name is shaik Ismail my rummy account is closed. With 1170/- please open my account already my kyc documents submeted my account is [protected]@gmail.com
                          Suddenly my a/c closed show some security reasons
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                            S
                            Sridharreddy Batthula
                            from Bidar, Karnataka
                            Dec 7, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: Guntur, Andhra Pradesh, 522503
                            Website: rummycircle.Com

                            Hi sir, my name is sridhar, i am playing rummy circle, but every time my amount is lost, and another suddenlygame is closed, no one can answer in rummy circleaccount coustmer care, please closed the rummy circle, in india,, this game many suside cuase in india, and also closed recently in telengana, please closed in andhra pradesh, plz plz save suside persons... Tnq u
                            Mar 20, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 14, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            We request you to write us an e-mail on [protected]@rummycircle.com

                            Your query will be resolved as soon as possible.

                            Regards,
                            RummyCircle Team
                            Bro pls provide your contact details to my mail we 'll recover our money from rummy circle... [protected]@gmail.com
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                              S
                              smariyap
                              from Bengaluru, Karnataka
                              Dec 7, 2017
                              Resolved
                              Report
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                              Resolved

                              credit card misuse in rummycircle

                              Address: 560068

                              My saving account and credit card misused in this site for 40k. When i enquired in bank they are asking me to check with bank and bank is asking me to check with bank.

                              Details are,

                              Dear sir,
                              Tpsl 10:[protected]
                              Bank transaction 10: [protected]
                              Merchant reference no :- tk9084pzk7
                              • tpsl 10:[protected]
                              Bank transaction 10: [protected]
                              Merchant reference no :- xk9085a9nwbr...
                              Helpful
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                              P
                              PaTeL VaTsaL
                              from Surat, Gujarat
                              Dec 5, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 394510

                              In my account around 284 rupees there. During night playing time automatically closed my account. Please rectify and play the game.
                              I am playing night time for points rummy. During play time the following message are came
                              Sorry your account has been closed for security reasons. Please kindly check [protected]@rummycircle.com
                              Please kindly solve the problem and play the game

                              User name: patel_vatsal

                              Please rectify immediatly

                              Regards
                              Patel_vatsal
                              Mar 21, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dec 05, 2017
                              Updated by PaTeL VaTsaL
                              Dear sir,

                              OK sir close my why not... but transfer for my money in my student account..
                              sir my account open either transfer for my money to another account...plz...reply for the my massage...

                              regards,
                              patel_vatsal
                              Verified Support
                              Feb 14, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Thank you for playing at RummyCircle.com India's premier online rummy site.

                              In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                              Warm Regards,
                              Responsible Play Team
                              [protected]@RummyCircle.com
                              Dear sir/madam
                              My username is user1959
                              I can't play my cash game, it's reason my account closed for security purposes.
                              Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
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                                C
                                Charith4226
                                from Vijayawada, Andhra Pradesh
                                Dec 5, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Sir,,
                                My username charith4226,, plz release my money. Not able to withdraw my money. Due to some security reasons. I wanna withdraw money in my account,, plz let it possible.. I submitted my proof. I'm playing from legal area,, so plz don't cheat and let my money back.. There is no problem while adding money... Then why u r creating trouble during withdrawal
                                Jan 5, 2018
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 05, 2017
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                We request you to send us an e-mail on [protected]@RummyCircle.com.

                                Your query will be resolved as soon as possible.

                                Regards,
                                Fair Play Team
                                [protected]@RummyCircle.com
                                Dec 05, 2017
                                Updated by Charith4226
                                Sir
                                Please release my money, i have problem in withdrawal due to some reasons may be security by u. There is no problem in adding cash to rummy circle account, but while withdrawal u r creating issue. Plz avoid this it's not fair. U r taking charges we have no problem with that, but u r not giving back our money easily, plz avoid this. We need not request u by giving u commission.. It's not fair. Release my money back. Be fair, avoid getting complaints
                                Dec 06, 2017
                                Updated by Charith4226
                                Dear sir,
                                I have a problem in withdrawal, , I complained u but there is no response from customer support team. Will u give my money back or not.
                                Dec 06, 2017
                                Updated by Charith4226
                                Sir
                                I want to close my account in rummy circle.. my email account is [protected]@gmail.com
                                Plz close my account. My username is muraliso3072.. plz close this account. I don't want to play and withdraw my account. Plz help me as soon as possible
                                Verified Support
                                Feb 14, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Thank you for writing to us.

                                Further to your request, we confirm that we have closed your RummyCircle account (muraliso3072)

                                Please note that currently your account has a Nil/Zero balance.

                                We appreciate your support and would be glad to provide you the best of services should you reactivate your RummyCircle account anytime in the future.

                                Regards,

                                Fair Play Team

                                [protected]@RummyCircle.com
                                Verified Support
                                Feb 14, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Thank you for writing to us.

                                Further to your request, we confirm that we have closed your RummyCircle account (muraliso3072)

                                Please note that currently your account has a Nil/Zero balance.

                                We appreciate your support and would be glad to provide you the best of services should you reactivate your RummyCircle account anytime in the future.

                                Regards,

                                Fair Play Team

                                [protected]@RummyCircle.com
                                Why not I'm played. Cash games sir my user name Manivp143
                                Dear sir,
                                Rummy circle frauded me i played rummy in rummy circle 3 times i win some money but rummy circle doesn"t credited my winning amount in my rummy balance i send them mail also but they did not reply me and not giving any ans of my call and also they debited my balance.
                                In rummy circle my user name is [protected]@gmail.com.
                                Chips
                                Helpful
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                                  H
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560037
                                  Website: www.rummycircle.com

                                  Hi team,

                                  I informed support and fair play team on october 16th 2017 about my issue in multiple mails and calls. Till now i have not received any confirmation from your end. Please resolve my issue and transfer my account cash to updated bank account.

                                  Account id: harik190819
                                  Mail id: harik. [protected]@gmail.com

                                  Note: i tried to contact rummy circle in multiple ways like mails and customer care. They are not even responding to my mails and the worst is their customer care voip service is unavailable from when i raised a complaint.

                                  Thanks,
                                  Hari krishna k
                                  [protected]
                                  Jan 4, 2018
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 04, 2017
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  We request you to write us an e-mail on [protected]@rummycircle.com.

                                  Your query will be resolved as soon as possible.

                                  Regards
                                  Fairplay Team
                                  [protected]@RummyCircle.com
                                  Verified Support
                                  Feb 14, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  We request you to write us an e-mail on [protected]@rummycircle.com.

                                  Your query will be resolved as soon as possible.

                                  Regards
                                  Fairplay Team
                                  [protected]@RummyCircle.com
                                  I sent multiple mails to [protected]@rummycircle.com from 16th October to yesterday. But I have not received any response . please check and confirm when can I withdraw my cash
                                  Dear sir,
                                  Rummy circle frauded me i played rummy in rummy circle 3 times i win some money but rummy circle doesn"t credited my winning amount in my rummy balance i send them mail also but they did not reply me and not giving any ans of my call and also they debited my balance.
                                  In rummy circle my user name is [protected]@gmail.com.
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                                    D
                                    dharumaraj
                                    from Hyderabad, Telangana
                                    Dec 3, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    In my account around 8627 rupees there. During night playing time automatically closed my account. Please rectify and play the game.
                                    I am playing night time for points rummy. During play time the following message are came
                                    Sorry your account has been closed for security reasons. Please kindly check [protected]@rummycircle.com
                                    Please kindly solve the problem and play the game

                                    My id no: king19998890

                                    Please rectify immediatly

                                    Regards
                                    Dharumaraj r
                                    Mar 19, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Dec 03, 2017
                                    Updated by dharumaraj
                                    I am playing rummy circle last night during playing time automatically closed. I have amount rupees 8627. The amount i need and play the game. Pls rectify immediatly.

                                    My id no. King19998890

                                    Pls kindly rectify immediatly. Otherwise complaint government complaint portal.
                                    The following message
                                    Sorry your id closed for security reasons

                                    Regards
                                    Dharumaraj r
                                    Verified Support
                                    Feb 14, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                    Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                                    Hence, we have closed < mdgouse0000 > and transferred the available balance to <gouse0000 > .

                                    Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

                                    We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                                    Regards,
                                    Fair Play Team
                                    [protected]@RummyCircle.com

                                    ​Precautionary Note: To keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!
                                    Verified Support
                                    Feb 14, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                    Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                                    Hence, we have closed < mdgouse0000 > and transferred the available balance to <gouse0000 > .

                                    Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

                                    We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                                    Regards,
                                    Fair Play Team
                                    [protected]@RummyCircle.com

                                    ​Precautionary Note: To keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!
                                    My usr name ranjit
                                    Gmail:[protected]@gmail.com
                                    My account is not opened.. plz clr my problems
                                    Dear sir.
                                    Iam deposit 3000 rupees for rummy circle account from axis bank but i donot got amount
                                    Transaction I.d. INB/[protected]
                                    USER ID :mujju9676
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