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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
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RummyCircle.com reviews & complaints page 110

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D
dharumaraj
from Hyderabad, Telangana
Dec 3, 2017
Resolved
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Resolved

In my account around 8627 rupees there. During night playing time automatically closed my account. Please rectify and play the game.
I am playing night time for points rummy. During play time the following message are came
Sorry your account has been closed for security reasons. Please kindly check [protected]@rummycircle.com
Please kindly solve the problem and play the game

My id no: king19998890

Please rectify immediatly

Regards
Dharumaraj r
Mar 19, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Dec 03, 2017
Updated by dharumaraj
I am playing rummy circle last night during playing time automatically closed. I have amount rupees 8627. The amount i need and play the game. Pls rectify immediatly.

My id no. King19998890

Pls kindly rectify immediatly. Otherwise complaint government complaint portal.
The following message
Sorry your id closed for security reasons

Regards
Dharumaraj r
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < mdgouse0000 > and transferred the available balance to <gouse0000 > .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fair Play Team
[protected]@RummyCircle.com

​Precautionary Note: To keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < mdgouse0000 > and transferred the available balance to <gouse0000 > .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fair Play Team
[protected]@RummyCircle.com

​Precautionary Note: To keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!
My usr name ranjit
Gmail:[protected]@gmail.com
My account is not opened.. plz clr my problems
Dear sir.
Iam deposit 3000 rupees for rummy circle account from axis bank but i donot got amount
Transaction I.d. INB/[protected]
USER ID :mujju9676
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    A
    A ramana
    from Thiruvananthapuram, Kerala
    Dec 1, 2017
    Resolved
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    Resolved

    Website: rummycircle.com

    My name is ramana below are the rummy account details

    Username: ramanaabba
    Emailid: [protected]@gmail.com

    I have made with draw request (42k) on 15th nov 2017. After 3 days i was trying to check the status on my request but my account was blocked and my withdraw amount also not credited my bank account.

    Rummycircle doing fraud activities. Please help me on this.
    Apr 10, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Nov 29, 2017
    Ismailraja's response
    Pls open my rummy account I got submitted by id profs please
    Nov 29, 2017
    Ismailraja's response
    My rummy account is blocked some other problems please open my account my id verification is successfully
    Dec 01, 2017
    Updated by A ramana
    we had conversation between me and rummy team, they agreed to transfer the balance amount to bank account . please find below screen shot for your reference.

    Dec 01, 2017
    Updated by A ramana
    for got to add some thing after above conversation there is no response from the rummyteam and my amount not credited. please consider my request as high priority.
    Verified Support
    Feb 14, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Please note that we have reviewed your game played on date <[protected] and[protected]> having tournament ID <[protected],[protected],[protected],[protected],[protected]>. Subsequently, it was found that you colluded with another player "kreddy2" and gained an unfair advantage resulting in wining by unfair means. Since it is a gross violation of our terms and services and that we are committed to providing a fair and secure playing environment to all our players, we have decided to close your account.

    Furthermore, amount of money (42286.48) earned by you through collusion, has been captured and duly refunded back to the players affected by Collusion.

    Regards
    Fairplay Team
    [protected]@RummyCircle.com
    Mobile [protected] bhee muni parnam Visakhapatnam dist thotaveedhi chinnabajar
    Please Delete my knaga522 rummy account
    I am not intersted to play rummy account because this rummy team response is not good so that reason i am permanently deleting my accoount.Please reqesting delete my account.
    I upload my adhaar id as jpeg file for kyc verification but the highlighted file is not supported from your side. I request you to conceal my problem. My account name is manimara9912.
    I was not able to play the game more than 25rs how to solve this issue
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      R
      Rocklinjo
      from Ernakulam, Kerala
      Nov 30, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu
      Website: Rummy circle.com

      Dear sir my name is joseph my account name is rocklinjo my account was suddenly blocked my money 2000 is on there in my account am continue playing with rummy circle so pls open immideately my account because my last transaction 2000 rs not credit in my account so pls open in my account very very urgent pen in my accountam ready to play with rummy circle so pls open in my account
      Mar 22, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 14, 2019
      RummyCircle.com Customer Care's response
      Dear Joseph,

      Greetings from Rummy Circle!!

      This is to inform you that we have identified that you have opened multiple accounts with us. Since opening of multiple accounts is not in line with the policy followed by RummyCircle, we have closed the account and have transferred the available balance from the account <rocklinjo > to account <josephjone >.

      Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

      We would also reiterate the importance of following standard procedures of playing and refrain from opening the multiple accounts again, failing which may lead to the closure of account as well.

      Regards,
      Fair Play Team
      [protected]@RummyCircle.com
      Hello Sir
      I am subeesh from Kozhikode state Kerala, I am On[protected] my rummy circle account -( subi661) two times credited to 25 rupees total 50 rupees, but only showing on 25 rupees in my Rummy Circle account. The 25rs is missing.. please help me ... my mail I'd is [protected]@gmail.com
      By
      Subeesh.k
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        V
        vyashim
        from Bengaluru, Karnataka
        Nov 28, 2017
        Resolved
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        Resolved

        Address: Mysore, Karnataka

        Hello my name is manjunatha s from mysuru karnataka, my email address : [protected]@gmail.com

        I add money 500 and playing game, 352 rs in my account i requesting for withdrawal with my brother account company not allowed the other person account.
        Thats ok. I update my bank account and i request 15 more times company not response please help me

        Company says irresponsible answer again n and again update your current account i update 10 times account in mail

        Please help i don't know english please understand and give my money please
        Dec 31, 2017
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 30, 2017
        RummyCircle.com Customer Care's response
        Dear Player,

        We have replied to your query by asking for supporting documents.

        Your query will be resolved as soon as possible.

        Kindly send us an e-mail on [protected]@RummyCircle.com for further information.

        Regards,
        Fair Play Team
        [protected]@RummyCircle.com
        Verified Support
        Feb 14, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

        We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

        You may click on the link below for uploading

        https://www.rummycircle.com/player/account/profile.html

        Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

        We regret the inconvenience this may cause to you.

        Regards,

        Fairplay Team

        [protected]@RummyCircle.com
        What is this my account not enough balance my account balance 38 something available please open my account
        Sir I unable to open my account Wright now...I don't know what happened so kindly rectify the problem as soon as possible..also I need that account money ...my contact no[protected]
        Muthukkumar
        My old name vinod3657 please change my new name is കാശി2738
        I want to play the rummy circle game but iam not accept the transfer request and not accept the mail id so please check and clear now my mail id [protected]@gmail.com so please check and send details
        Sir my account user name Mahendrarasu la 24.11.2017 & 25/11/17 amount 1000 & 200 transfer cancel akittu return my account la varala please sent to my account please help me sir my phone number [protected]
        Sir, my rummy circle game is not played
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          S
          S A MOORTHY
          from Coimbatore, Tamil Nadu
          Nov 28, 2017
          Resolved
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          Resolved

          Address: 609114

          Please change my registered names a moothy. And use this new name (Agoramoorthy). Because i upload my aadar card for id proof but it was rejected because my rummycircle registered name and aadar card name not same. My all id proofs have same name as agoramoorthy. So change my registered name and put agoramoorthy other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.
          Mar 27, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Nov 27, 2017
          Updated by S A MOORTHY
          My registered name S A Moorthy.Please change my new name. Because of id proof verification process.my new name Agoramoorthy S
          Verified Support
          Feb 14, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Thank you for playing at RummyCircle.com India's premier online rummy site.

          In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

          Warm Regards,
          Responsible Play Team
          [protected]@RummyCircle.com
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            R
            rajesh591
            from Hyderabad, Telangana
            Nov 23, 2017
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            Address: East Godavari, Andhra Pradesh
            Website: rummy circle

            My user name is rajesh591 my email is [protected]@gmail.com my account password is forgotten i reset my password then i go rummy circle my account not opened and displays unauthorized suspect access please solve my problem as possible as earlier it display like iam not a robo then click there it displays click square box cars are there there cars are none another task wiil be comes that is street signs are there then click the square box when there is none
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              Y
              yasodharr
              from Chennai, Tamil Nadu
              Nov 21, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400064
              Website: rummycircle.com

              I had applied withdrawal of rs 10, 000/- on 04.11.2017 but it was canelled by them and my account is kept in protection mode i. E restricted for cas transactions

              I raised quiery to them they replied on 06.11.2017 that my account is under investigation,

              After this i have sent so many reminders to them but they are not responding

              Please help me to get resolve this

              Ref :
              User id :yasodhar
              Mail id : [protected]@gmail.com
              Mar 20, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 14, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Thank you for writing to us.

              we confirm that we have closed your RummyCircle account ( yasodhar)

              Please note that currently, your account balance amount is refunded.

              We appreciate your support and would be glad to provide you with the best of services should you reactivate your RummyCircle account anytime in the future.

              Regards,

              Fair Play Team

              [protected]@RummyCircle.com
              I want to change my date of birth in personal details
              Iam unable to play cash games plz solve my problem
              Lot of days this problem continued plz solve my problem immediately
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                C
                Chinna rock
                from Sirsilla, Telangana
                Nov 21, 2017
                Resolved
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                Resolved

                Address: 534305
                Website: RummyCircle.com

                Someone register my mobile number in rummycircle.com, daily i am getting messages from this site rummycircle.com please help me sir and i request you to kindly remove my mobile number. I don't who is play this game rummycircle, one day rummy customer care called me and saying that site is now available for paying i don't understand, what is this sir please i begg you sir please kindly remove my mobile number
                Mar 20, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Nov 28, 2017
                Antony Paresh's response
                Start the game
                Verified Support
                Feb 14, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Thank you for playing at RummyCircle.com India's premier online rummy site.

                We request you to please email us on [protected]@rummycircle.com.

                Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                Warm Regards,
                Responsible Play Team
                [protected]@RummyCircle.com
                Not opening my cash games please my account opened me
                Please close my rummycicle account cvcvcv
                Continue rummy circle
                My game not opening plz tell reason. I give adhar card and voter and pon card details also plz tell me reason not able to play and not adding money i am from vizianagaram Andhra Pradesh plz tell me reason i have to play rummycircle
                I was thrown out of the game saying my friend is playing with the same ip and the other game there was no button. I did not play but my money got deducted which is 24rs
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                  G
                  Ganesh Pasupuleti
                  from Sirsilla, Telangana
                  Nov 20, 2017
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                  Sir
                  My username is ganesh,
                  Email is [protected]@gmail.com
                  My account not opening and my account balance is 290rs above balance my amount not withdrawal please my amount withdrawal me my rummy account has been closed doing this with out any request from me, i want my account activation immediately and clear my email verification with out my request you are not suppose to block my account for more than two hours iam getting the same your email verification will be conformed with in 30 minutes please don't block my account...
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                    G
                    ganesh3736
                    from Pune, Maharashtra
                    Nov 20, 2017
                    Resolved
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                    Resolved

                    Rummycircle.com — my account closed
                    Dear sir/madam
                    My username is ganesh3736
                    I can't play my cash game, it's reason my account closed for security purposes.
                    Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you.
                    Dec 22, 2017
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Nov 15, 2017
                    Pc Ravi-indur's response
                    pls open my account
                    Nov 20, 2017
                    Updated by ganesh3736
                    RummyCircle.com — my account closed
                    Dear sir/madam
                    My username is ganesh3725
                    I can't play my cash game, it's reason my account closed for security purposes.
                    Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
                    Complaint comments Read comments Complaint category Online Games

                    Verified Support
                    Nov 21, 2017
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Your account is opened and I can see that you have also been able to play as usual.

                    Should you have any further queries, please write to us at [protected]@RummyCircle.com

                    Regards,
                    Responsible Play Team
                    Verified Support
                    Feb 14, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Your account is opened and I can see that you have also been able to play as usual.

                    Should you have any further queries, please write to us at [protected]@RummyCircle.com

                    Regards,
                    Responsible Play Team
                    Verified Support
                    Feb 14, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Your account is opened and I can see that you have also been able to play as usual.

                    Should you have any further queries, please write to us at [protected]@RummyCircle.com

                    Regards,
                    Responsible Play Team
                    Sir
                    User name - billa1984
                    Gmail - [protected]@gmail.com
                    pls open my account.my account balance 1303rs pls open my account my account closed 4times what reesan, pls my balance Add for other account pls [protected]@gmail.com pls add my amount
                    RummyCircle.com — my account closed
                    Dear sir/madam
                    My username is venkuboss655
                    I can't play my cash game, it's reason my account closed for security purposes.
                    Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
                    Complaint comments Read comments Complaint category Online Games
                    Dear sir my rammy circle first facebook accont has been by mistake close please
                    Re connect open this Facebook account and play rammy circle game.
                    My Facebook account email [protected]@gmail.com.
                    My password-thotam90
                    Mobile number - [protected]
                    Hi sir, .
                    I was using my rummy circle account. But two day ago, suddenly I can not play and withdrawmy cash. This app tells me, you are account close for security reasons. I don't know the solution. Pls help me for use my app.
                    Thank you
                    MY account was closed please open my account please
                    My account was closed please open my account
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                      G
                      Ganesh004
                      from Mumbai, Maharashtra
                      Nov 19, 2017
                      Resolved
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                      Resolved

                      Address: 400067
                      Website: m.rummycircle.com

                      Guys.. Trust me these rummy circle seems to be a big fraud. It says there has to be one pure sequence and the rest sequence can be done with jokers. I have attached a proof as the screenshot as how they calculate the points and take away your money inspite of your correct sequence.

                      Details as per the screenshot.

                      In game id[protected]. I have attached one pure sequence of diamond as 6, 7, 8 and one sequence of 'a' as diamond, spade, club and heart. So my points should have been calculated as 36 as per remaining cards however still they have calculated the a inspite of being in sequence and thats the reason my score got calculated to 76.

                      Similarly in game id[protected]. I have attached one pure sequence of heart as a, 2, 3 and one sequence of '8' as diamond, heart and club. So my points should have been calculated as 46 as per remaining cards however still they have calculated the 8 inspite of being in sequence and thats the reason my score got calculated to 70. Please friends go through my screenshots before fallimg prey to these online games.
                      Mar 27, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Nov 14, 2017
                      Mohmmed Dasthagir's response
                      14/11/2017
                      Verified Support
                      Feb 14, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Thank you for playing at RummyCircle.com India's premier online rummy site.

                      In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                      Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                      Warm Regards,
                      Responsible Play Team
                      [protected]@RummyCircle.com
                      My account is closed reopen my account shekar.[protected]@gmail.com
                      I add money 100 twice in my account from sbi debit card but it's not came to my account its too bad
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                        R
                        Raghuveer bendkhale
                        from Deulgaon Raja, Maharashtra
                        Nov 19, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 401121

                        Rummycircle.com — my account closed
                        Dear sir/madam
                        My username is raghuveer135
                        I can't play my cash game, it's reason my account closed for security purposes.
                        Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you
                        Dec 21, 2017
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 20, 2017
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        We have received your document in order to reopen your account, however its not acceptable.

                        We have sent an email to you on your registered email ID of [protected]@gmail.com. Please do review the same for further details and revert to us accordingly.

                        Regards,
                        [protected]@RummyCircle.com
                        Verified Support
                        Feb 14, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        We have received your document in order to reopen your account, however its not acceptable.

                        We have sent an email to you on your registered email ID of [protected]@gmail.com. Please do review the same for further details and revert to us accordingly.

                        Regards,
                        [protected]@RummyCircle.com
                        Dear sir, Pls help fill my dob on rummy circle so to proceed my game on .I would be very thankful
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                          S
                          Syed Fayaz Umar U
                          from Kanchipuram, Tamil Nadu
                          Nov 15, 2017
                          Resolved
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                          Resolved

                          Address: Viluppuram, Tamil Nadu, 604001

                          Dear sir/madam
                          My username is syedsham6419
                          My mail id [protected]@yahoo.com
                          I can't play my cash game, it's reason my account closed for security purposes.
                          Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you
                          Dec 25, 2017
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2017
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          You account was Blocked for want of KYC documents.

                          But I can see now that your your account is reactivated on the receipt of documents.

                          Should you have any further queries, please send an email to [protected]@RummyCircle.com

                          Regards,
                          Responsible Play Team
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                            R
                            ritu19617
                            from Korba, Chhattisgarh
                            Nov 14, 2017
                            Resolved
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                            Resolved

                            Sir rummy circle team cheat with me. I upload my bank acount detail 5-6 time which is visible clearly. But rummy circle team not open my acount. I also want change my bank acount detail and all other detail but team not provide me proper link. Team say to upload clear copy of bank passbook. But i already upload clear copy of bank passbook 5-6 time. Pls take any kind of action
                            Mar 19, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Nov 17, 2017
                            Updated by ritu19617
                            Sir steel my acount is not open.no rsyply came from rummy circle.there is 12000 rs in my acount.rummy circle team cheat with me.pls take action quickly
                            Nov 17, 2017
                            Updated by ritu19617
                            Sir steel no ryply came from rummy circle team.rummy circle team cheat with me.thwre are 12000 rs in my acount.steel my acount not open.i am fair rummy plyer of rummy.pls take any action
                            Nov 20, 2017
                            Updated by ritu19617
                            Sir what is ths problem.i dont understand.no ryply came from rummy circle team as well as consumer complaint forum.my acount steel not reopen.i upload all document 5-6 times.and also want to change my bank aconut detail.but no ryply came .pls take action queckly
                            Verified Support
                            Feb 14, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
                            Sir
                            My [protected]@gmail.com
                            My account closed pls open my account my balance 1002rs released my account not release for my complad tha police officer transfer for my balance 1002rs [protected]@gmasil .com to [protected]@gmail.com
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                              A
                              arun1353
                              from Chennai, Tamil Nadu
                              Nov 11, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              My id;arun1353 mail id:arunselvam. [protected]@gmail.com..in 7th november my friend send one message just for fun... I dont know... Please reactivate my account... And my money 1000rs there in my account... Please activate my account... What the procedure to reactivate... Please reply with my mail id... Thanks and regards arun... My account reactivte if possible or not... Otherwise atleast send my cash in my account...
                              Dec 14, 2017
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 13, 2017
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              We have already responded to you on this matter on 7th Nov 2017. Please do review that email.

                              Account balance (if any) would be refunded to you as per the procedure.

                              Regards,
                              Responsible play Team
                              My account in bhuvana2740 I my account not playing in cashplay plz help me. And withdraw also not opening .checking my account
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                                E
                                elaharshan
                                from Kuzhithurai, Tamil Nadu
                                Nov 8, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 560102
                                Website: rummycircle

                                My username id is pallav1387
                                Emil is [protected]@gmail.com.com
                                My account not opening and my account balance 778 some balance my amount not withdrawal please my amount wirhdral me
                                My rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing...
                                Mar 18, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Nov 13, 2017
                                Ananth Alambadi's response
                                Help sir
                                Nov 13, 2017
                                Ananth Alambadi's response
                                Helo sir my user name gnanavel12tn my account problem sir no cash game cannot play help me sir

                                Verified Support
                                Feb 15, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Thank you for playing at RummyCircle.com India's premier online rummy site.

                                In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                Warm Regards,
                                Responsible Play Team
                                [protected]@RummyCircle.com
                                You cannot play cash game or cash Transection on this account
                                elaharshan's [Complaint's author] reply, Nov 17, 2017
                                Why what is the reason and where is my money
                                Why i can't play cash game, cash transaction what is the reason tell me sir, and wher is my money, please reopen my account
                                My account no cash game cannot play
                                Sir
                                User name - billa1984
                                Gmail - [protected]@gmail.com
                                pls open my account.my account balance 1303rs pls open my account my account closed 4times what reesan, pls my balance Add for other account pls [protected]@gmail.com pls add my amount
                                My account in Narasimman doaredie close plz open in my account
                                My account has been closed ...solved it..my account name justicbo2000
                                My account has been close .Plz slove my problem ..My acount name. = Laxmansoni22
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                                  B
                                  baluamberkar
                                  from Mumbai, Maharashtra
                                  Nov 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  You i am chandrashekhar i have account in rummy circle. My user id is balu amberkar. My account closed before one day. Approximately four time my account closed. Got felling sad, why my account closed without any reason, help me please. My kyc document are also verified successfully then why my account closed at four time in 1 month, please help me
                                  Thanking you
                                  Dec 9, 2017
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Nov 05, 2017
                                  Prem Gokul's response
                                  Reopen my Rummy account
                                  Account Name : thalaaji2364
                                  Email : [protected]@gmail.com

                                  Please verify my address proof

                                  Verified Support
                                  Nov 07, 2017
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  The given User ID 'balu amberkar' is not the valid one.

                                  Would request you to send a valid/correct Login ID to Responsible Play team at [protected]@RummyCircle.com

                                  Regards,
                                  Responsible Play team
                                  Sir,
                                  My account Name : thalaaji2364

                                  My email address : [protected]@gmail.com

                                  Please sir reopen my account, please verify my address proof, i can't withdrawal my Rummy account money. Please reopen my account.
                                  My name is Kona Narasinga Rao.My l rummy account ([protected]@gmail.com) has been closed without any reason. I upload my id for id proof and give my Bank passbook But what is the reason that my account closed and not able to withdraw my winning money. Pls solve my problem and open my accout. So there i withdraw my money...
                                  Sir
                                  My ID gurumohan07 email [protected]@gmail.com
                                  I was played rummy circle lot and enjoyed my self suddenly account closed so consider my complaint..
                                  My account is not working
                                  Cannot open cash game & cannot open adding cash & not confirmation my I'd proof please solve this problem my a/c is manjugot4009
                                  My account holder name old preet dhawan and new name preeti dhawan. Please change my name.i love rummy circle game. It's good game & win real money.i hope you change my account holder name. thank you
                                  Hello sir my username gnanavel12tn
                                  Change my account details my phone number [protected]
                                  [protected]@gmail.com pls open my account
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                                    K
                                    Kona Narasing
                                    from Gudivada, Andhra Pradesh
                                    Nov 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: Vizianagaram, Andhra Pradesh, 535183
                                    Website: Change id datails

                                    Sir my acount ([protected]@gmail.com) has been closed since last 20-25 days
                                    There is 807 rs balance in my acount. I give my bank acount no. Which is also link with his own acount. Because i have no bank acount. So what is the wrong if i give my bank acount.
                                    If there is problem in bank acount. I want to give/upload other bank acount no. Pls sent me link. So that i change my all dstail...
                                    Dec 6, 2017
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Nov 04, 2017
                                    Updated by Kona Narasing
                                    Withdraw amount not working kyc not accept please help me my game be not working please help me i play game but not working how please i request me my cash withdrawal help costumers not reply please help me call me i talk me i request please understand me please please help me account open me
                                    What the problem this is fast time problem but account closed... My rummy account konanarasing
                                    Verified Support
                                    Nov 05, 2017
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    We have sent an email to your registered email ID at [protected]@gmail.com. You may also refer the comments added into your RummyCircle account

                                    Would request you to please review the same and get back to us accordingly.

                                    Should you have any further queries, please let us know.

                                    Regards,
                                    [protected]@RummyCircle.com
                                    Please closed my account name raziq7867 my gmail [protected]@gmail.com
                                    Rajkumar7337
                                    [protected]@gmail.com
                                    Helo sir change my account details please help me sir
                                    My user name gnanavel12tn
                                    Change my account details please help me sir
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                                      M
                                      manovalli
                                      from Coimbatore, Tamil Nadu
                                      Nov 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Nilgiris, Tamil Nadu, 636001
                                      Website: rummy circle

                                      I will add case for rummy. But the amount not added. But debited the amount for account. Plz replace for amount. That detail for amount debited on purchasing amount 300*5=1500 and 100*1=100 one time for recovery then debited id purchasing amount othpg[protected] amount=300
                                      Othpg[protected] amount=300
                                      Othpg[protected] amount= 300
                                      Othpg[protected] amount= 300
                                      Othpg[protected] amount= 300
                                      Othpg[protected] amount=100
                                      Please replays for amount.
                                      Dec 4, 2017
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Nov 01, 2017
                                      Updated by manovalli
                                      I will add case for rummy.but the amount not added. But debited the amount for account. Plz replace for amount .that detail for amount debited 300*5=1500 and 100*1=100 one time for recovery then debited Id OTHPG[protected] amount=300
                                      OTHPG[protected] amount=300
                                      OTHPG[protected] amount= 300
                                      OTHPG[protected] amount= 300
                                      OTHPG[protected] amount= 300
                                      OTHPG[protected] amount=100
                                      Please replays for amount.

                                      Verified Support
                                      Nov 02, 2017
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Request you to please provide the Login ID of your Rummy Circle account in order for us to locate your account.

                                      You may send the email to our concerned team [protected]@rummycircle.com.

                                      Regards,
                                      Responsible Play Team
                                      Nov 02, 2017
                                      nave19791710's response
                                      Oops problem place return my cash and game also not opening so kindly solve my problem sir.
                                      Verified Support
                                      Feb 15, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Request you to please provide the Login ID of your Rummy Circle account in order for us to locate your account.

                                      You may send the email to our concerned team [protected]@rummycircle.com.

                                      Regards,
                                      Responsible Play Team
                                      My account is blocked I can't able to play a game, I have sent my pan and passbook copy .but my account till not open. There had been mistake by me that my login name and name on passbook is different, so I want to change my login ID how can I change it
                                      Sir plz my KYC document up lodging
                                      Oops problem plece return my cash and game also not opening. My account name nave19791710.
                                      I will add case for rummy. But the amount not added. But debited the amount for account. Plz replace for amount.3000 rupee
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                                        K
                                        Karthik Thangaraj
                                        from Hosur, Tamil Nadu
                                        Oct 30, 2017
                                        Resolved
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                                        Resolved

                                        Address: Coimbatore, Tamil Nadu, 639006

                                        My rummy circle profile name is karthikt3864... Last two times i am added two hundred rupees... These amount debited from my bank account... But not credited on my rummy circle account... I think u these game is forgery... I have lossed my amount many times... So don't these again and again... Please refund my amount of credit my rummy circle account as proper... Other wise i will take proper action... My profile name is karthikt3864
                                        Dec 11, 2017
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 02, 2017
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        We have already responded to you on this matter.

                                        Please check the email sent to your email ID [protected]@gmail.com.

                                        Should you have any further queries, please email us at [protected]@RummyCircle.com

                                        Regards,
                                        Responsible play Team
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