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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 121

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B
Bala Sam
from Madurai, Tamil Nadu
Oct 19, 2016
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Address: Madurai, Tamil Nadu, 625016
Website: Rummycircle. Com

Hello. Sir recently i am download rummy circle app . fewdays i ll play well the game . yesterday i was first time in withdrawel money . but my account name is balasubramanian but i wrote the bala sam . and then displayed withdrawel status is cancelled . so now i open the rummy app . and play the game but not open the game . i think account name is wrongly enter . so pls resolve the problem . and ill play rummy . so pls help found about problem.
RummyCircle.com customer support has been notified about the posted complaint.
Oct 20, 2016
Updated by Bala Sam
Hello sir goos morning . 2 days before 19. 10. 2016 that day . i was played rummy . that day my account withdrawel money for 100 . but suddenly withdrawel status for cancelled . because i am enter wrong bank account name . so that problem . but now this time dont refund my money 100 . so pls cheak it. And pls refund my money . help me . i ll very sure tell u its ture . with regards balasubramanian. Id name bala2499
My ID is Viswa7595. On October 14th, 2016 i tried to deposit an amount of Rs. 100/-, and the amount was debited from my account but was not deposited into my rummycircle account. Please look into this and do the needful.
My name is Jassu
My contact number [protected]
I add money 150rs but not add rummy circle wallet
But debeted my bank accout
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    S
    spg vanchi
    Oct 9, 2016
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    Address: 600028

    Sir
    My i'd spg91
    I cannot play cash game and can't withdrawal money to my bank account.. I didn't enter the withdraw options me and my friend using same bank account details for variation ids... My friend is is suresh3365... Both accounts are blocked... How can i change my account details. I send many emails to [protected]@tummy circle address but not respons.. Sir pleasehelp me sir...

    Thanks & regards
    R. Vanchinathan
    RummyCircle.com customer support has been notified about the posted complaint.
    Oct 19, 2016
    ktguna's response
    I was received amount 600rs on the date 17/10/2016 ok .but processed 7 bills credit 600 1 bill
    Amount not add in my account. Iam using K V B net banking and add amount of 300 hundred rupees .the amount was depted in my account. but the amount was not add in my rummy circle account. Please check and sleeve the problems.
    I was received amount 600only at 17/10/2016 otherwise i need mail all amount details.what problum not credit
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      R
      ravi babu 1089
      from Palakollu, Andhra Pradesh
      Oct 8, 2016
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      Address: Guntur, Andhra Pradesh, 522509
      Website: rummycircle.com

      Hi sir
      This is ravi my id ravibabu89 is blocked . Why sir blocked my account u have any reason.Bal 750 rps. I alrdy losed lot of money in another account this my new account it has been also blocked.This is second time i faced the problem this is correct site any fraud site.How many numbers facing this type of probems . solve my probem as soon as possible ..
      RummyCircle.com customer support has been notified about the posted complaint.
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        K
        Koruprolu Sathish
        from Idukki, Kerala
        Oct 3, 2016
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        Address: 533103

        Hai sir
        I played online games for last one year. Today I am playing rummy circle when cash needed to play I added cash in rummy circle through net banking by secure website paynimo partner of rummy circle for payments, but tje amount did not added to my rummy circle account which was account but debited in my account on 2nd October 2016. My order ID is MU7YFNR69R which was shown in my email ID.so plz rectify my problem.
        My account with STATE BANK OF INDIA. So do needful help to me
        RummyCircle.com customer support has been notified about the posted complaint.
        Oct 06, 2016
        aarulhitra's response
        My rummy account is not acceptable my id proof so please contact me I was withdraw in some amount please. Thank you
        Oct 07, 2016
        rahuljusr920's response
        Amount withdraw rupees 1000 plz do needful
        Oct 08, 2016
        nilesh1039's response
        Pl take action
        Didnt get recharge amount from paytm
        My rummy account to bank account fund is not transfer reason is my Id proof and address proof not accept in my rummy account. I was many time try so I was very angry. My rummy circle account is arulrajatn . My email id is [protected]@gmail.com.
        Hi sir I withdraw my amount on 6th Oct but still not be credit on my account withdraw I'd 2080487 . My sending mail to them but der is no response plz kindly check n do needful .because now 4days bank will be holiday so plz sir my ID is rahuljus4920.my email ID which I provided is [protected]@hotmail.com
        When i enter my user name and password it shows ur account close it is for viraj1039 and sultan5995 login id pl take corrective acction because in both login id i have some money in it.ok
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          S
          susheeelkumarm
          from Hyderabad, Telangana
          Oct 2, 2016
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          Address: Bidar, Karnataka, 585401

          Online rummy games are easily accessible and making citizens of India addicted (specially unemployed youth ) to these website & loosing the hard earned money in a short span of time & thereby disturbing the family financial position & lifes. i request you to kindly put the ban on all the online rummy websites as no one is winning here... only big companies are making money & their subscribers are loosing a lot... do a survey of online rummy player and you will know the fact.
          RummyCircle.com customer support has been notified about the posted complaint.
          Oct 02, 2016
          Updated by susheeelkumarm
          also in most of the websites rummy staff player are playing and wining contineously . there no authencity of the tables... i request you all to put commnet for banning online rummy websites
          Oct 11, 2016
          karna111289's response
          My name is karnamaharaja but I enter wrong name in my rummy account ple change my name
          100 rs not trancefar in my bank account

          Rummycircle.com — Cash game not playing

          I have not allowed cash game what problem
          [protected] ple change my account name Raj karna to karnamaharaja
          Not transfer the money to my bank to my rummy account what the problem plzzzzzzzzzzz send any message or other wise contact to my cell my number is [protected] plz contact has...
          I have finished properly but it is accepted like wrong show. 125 rupees loss my money. I taken screen shot also.
          I have attached that screen shot copy.
          Verify it 2 is a joker card of the Game.

          Kindly do the needful
          pls check 17/10/2016 payment i was received 600 pls sent payment iwas more time sent massge on respance
          Dear Sir
          am a circle rummy player I have little problem in add money... 3 step methods do well last paynimo payment tym something problem. Before I add more money in circle rummy but now I can't add money... Something problem in paynimo.. What can I do now...plz help me sir
          My email [protected]@gmail.com
          My no..[protected]
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            M
            manojbakka
            from Guntur, Andhra Pradesh
            Oct 2, 2016
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            Address: Prakasam, Andhra Pradesh, 523226
            Website: Rummy circle.com

            Hi..
            My name is manojkumar
            My user id manojbakka
            I had withdrawed amount rps 5000 to my bank account on 23th sep 2016 but it still not credited to my bank account.
            Plz could you check that and solve my problem.
            The withdraw id number 2025347given to me when i had transfered the money is my account pls...

            My mail id is naresh. [protected]@gmail.com
            U can mail me what the status is
            RummyCircle.com customer support has been notified about the posted complaint.
            Sep 26, 2016
            boopathi.k's response
            My account boopathi1622 has been clouded please activate my account
            My account boopathi1622 has been clouded please activate my account
            Sir my other account my adhaar card number registered but my account adhaar card registered plz help me
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              N
              nagi.icici
              from Chennai, Tamil Nadu
              Sep 23, 2016
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              Address: Guntur, Andhra Pradesh, 522001

              My id proofs are regreted numerous times . they are saying due to mismatch, i furnished all my id proofs, i did all my transactions through the same account, so plz ask them to refer all those transactions and provide my money back as soon as possible i[censored] want any of those transactions i am happy to provide u last three months bank statements, otherwise please make me tele call and provide your office address i will make direct contact to u and resolve my issues, i think it is not fair to put in hold my rummycircle account and simply regretting my id proofs, i just want to know you didnt asked all these when i am adding my cash to rummycircle account and now Rs.9600/ are kept in hold which means a lot to me, so plz resolve my issue as soon as possible
              RummyCircle.com customer support has been notified about the posted complaint.
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                nani144
                from Nellore, Andhra Pradesh
                Sep 22, 2016
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                Address: Hyderabad, Andhra Pradesh
                Website: www.rummycircle.com

                Rummycircle.com — Blocked my account without refunding my money
                Sa gantyadaram on Sep 21, 2016
                I have been playing rummy circle from past 2 years, i have raised 5 complaints with screen shots as per their requirement of Disconnection & Cards not displaying.after checking they have sent 2 mails stating Rs 200 & Rs 800 will refund to my account.Actually i lost about Rs 7000/- (almost 17 games of same problem played on 19/09/16 & 20/09/16) while questioning them why only amount refunded for 2 games what about the rest and asked them to refund all my money which has been debited in my account as per above problem.now the teaching me how to learn in life & to play responsibily.if they are so...

                please take any acction this iste please block the sites in india so many peoples wast of time please block the site
                RummyCircle.com customer support has been notified about the posted complaint.
                Sep 27, 2016
                N. Rajesh's response
                Please open Rummycircle account
                My account is Rajeshaa9857
                Please open...
                Sep 29, 2016
                Ramakrishna Dakarapu's response
                My account is sbh ...
                Iam not add cash for rummy circle so icanot able to play
                Dear sir my user name is vinitha5396 and email address is [protected]@gmail.com
                I can't play any cash games and not able to deposit cash please help me
                Due to this stupid am unable to concentrate other activities.
                My Rummycircle.con game is not opening
                My account is Rajeshaa9857
                Please open my account...
                Add cash in my rummy account its 200rs...but its not coming my account is 200rs cut...my email is. [protected]@gmail.com. please send my money back to my rummy account... My rummy account is [protected]@gmail.com.
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                  Naresh kumar vontela
                  from Hyderabad, Telangana
                  Sep 21, 2016
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                  Address: 506001

                  Hi..
                  My name is naresh
                  My user id nareshv9
                  I had withdrawed amount rps 500 to my bank account on 20th sep 2016 but it still not credited to my bank account.
                  Plz could you check that and solve my problem.
                  The reference number given to me when i had transfered the money is 2013494.
                  My mail id is naresh. [protected]@gmail.com
                  U can mail me what the status is
                  RummyCircle.com customer support has been notified about the posted complaint.
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                    S
                    Sasikanth116
                    from Noida, Uttar Pradesh
                    Sep 21, 2016
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                    Address: 400064
                    Website: rummycircle.com

                    I have been playing rummy circle from past 8 months, i have raised 5 complaints with screen shots as per their requirement of Disconnection & Cards not displaying.after checking they have sent 2 mails stating Rs 200 & Rs 800 will refund to my account.Actually i lost about Rs 7000/- (almost 17 games of same problem played on 19/09/16 & 20/09/16) while questioning them why only amount refunded for 2 games what about the rest and asked them to refund all my money which has been debited in my account as per above problem.now the teaching me how to learn in life & to play responsibily.if they are so responsible how they have sent mails that Rs 200 & Rs 800 will be refunded.moreover they have blocked my account on which they is cash balance of Rs 9601/-.

                    Pls take this complaint very seriously & take neccessary action on rummycircle.com.

                    if require i will forward the mails sent by me as well as by rummycircle.com on refunding amount.
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Rummy Circle — Account closed
                    Na ps143143
                    Rummycircle.com — Blocked my account without refunding

                    I have been playing rummy circle from past 2 years, my gmail account is [protected]@gmail.com please inform urgently
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                      S
                      seeranand
                      from Delhi, Delhi
                      Sep 19, 2016
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                      Address: 530011
                      Website: rummycircle.com

                      I played with rummycircle without any fraud. the only mistick i did that my bank atm card is not accepting transactions to deposit in rummycircle. so i requested my friend to transfer money to my rummycircle account with his atm card he did it i have given money to him. i think u have the records that i try to deposits at starting by seeing that u can know clearly wheather i did fraud or not. u r not giving a chance to hear my words. but ur blocking my account. ur taking money from lot of people by illegally by just pointing out one small mistick and taking lot of money from them. i[censored] correct then y u r accept the transaction with i deposit from my friends account.
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Hello Rummycircle team,

                      I have asked several time about helpline nos.
                      If you have many players and you are so professional then why dont give your helpline nos to player.

                      Regards
                      Tarun Joshi
                      [protected]
                      Sir please open my cash add limit about 5000 I tried several times to add extra cash but not added please do the needful and increase my cash add limit
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                        S
                        shanits
                        from Karimnagar, Telangana
                        Sep 16, 2016
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                        Address: Karimnagar, Andhra Pradesh, 505001
                        Website: www.rummycircle.com

                        Dear sir/medam this is the 5th time i requesting you. i said i diposited the amount 20, 000/- from credit card in my rummy circle account. after dipositing the amount wiil atometically debited from my acount. you said your problem is solve with in 5 working days still not credited the amount and you mailed me today the amount already credited in your account still i not recived amount kindly credit my account as soon as possible otherwise i go to the cheating case.
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Please my account cash rummy connect...
                        And my complaint contact detail and contact number pls...
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                          R
                          rajeshtanu
                          Sep 12, 2016
                          Resolved
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                          Resolved

                          Address: Vizianagaram, Andhra Pradesh, 535183

                          Trouble in cashwithdraws and playing cash games so please help me to play the cash games in rummy circle dont block my account as soon as possible solve my problem and please help me to do the cash withdraws and in order to play the rummy circle and i want to enjoy my cash games so its my request please solve my problem it should solve in as soon as possible
                          Mar 22, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Sep 15, 2016
                          Updated by rajeshtanu
                          since i cant play cash games i think the problem is about my details are not mat ching to each other so i cant play cash games and i cant withdraw my cash so solve my problem as soon as possible
                          Sep 15, 2016
                          Updated by rajeshtanu
                          i think u r troubling for my user Id its my userId:shyamkoo2016 please atleast now u can do it fast
                          Verified Support
                          Feb 14, 2019
                          RummyCircle.com Customer Care's response
                          We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                          Thanks & Regards
                          RummyCircle.com
                          Sir,
                          I hav playing point rummy in my mobile with [protected]@0.5 during that game my net connection had lost after it again I logined my money had lost and I had my cash there no take option i had lost 18.11/-so, pls kindly reback my money and wt is the reason for it
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                            S
                            sannubhai78
                            from Tadepallegudem, Andhra Pradesh
                            Sep 7, 2016
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                            Address: Vizianagaram, Andhra Pradesh, 535002
                            Website: rummycircle.com

                            Hi sir my user name sannubhai78 .what happen my account not oppening .please open my account salove the problem.if any impermission send me msg or mail or callme my account id sannubhai78 .my cell number [protected]. my mail id vinitha[protected]@gmail.com please send me immditetly.
                            Sep 07, 2016
                            Updated by sannubhai78
                            Hi sir my user name sannubhai78 is not opening what happen please salove my problem and any resion please send mail my mail id vinitha[protected]
                            Username: soundarya98 my game not play sir why please play sir
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                              S
                              Sai Kiran Pushpala
                              from Bhubaneshwar, Odisha
                              Aug 30, 2016
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                              Address: 500081
                              Website: Rummycircle.com

                              Hello,
                              I'm a user named saikiran6533
                              There was a problem when i was playing a deal. And when i was about to declare the show
                              My game hangs. Then i try to reopen the game and wait for my turn i take the card again about the declare, same thing happens.
                              I try to reopen the game and it shows take seat in my games, when i do table is closed.
                              Why does this happen???
                              And that too 2 times. I have lost my money in that table.
                              I could have won twice and i loose money on that deal
                              Help me.
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Sep 03, 2016
                              Billa Billabilla's response
                              Tummycircle wining cash my account moving ok. but not credit cash in my account
                              Sep 09, 2016
                              Asif King's response
                              Still im got my withdrawal money in my account send my money fast can u give better service as quickly my withdrawal money in my account send my money fast can u junglee rummy you give better service then why ur so slow working please can u give better service i need money send me quickly my withdrawal money in my account send my money fast pls
                              Sep 16, 2016
                              imran6811's response
                              My id [protected]@gmail.com further information please my new id [protected]@gmail.com activities my money RS2000 transfer please my help
                              Hi, my username is muttu7117, i am facing problem regarding points, there is a wrong calculation happening for more times, i have snapshots of all, please tell me where can i send those snapshots and clear my doubt, i almost lost more money like this, if anyone knows email id of rummycircle, please share with me
                              Rummy wining cash my bank account moving ok but not crideted cash my account
                              Still im got my withdrawal money in my account send my money fast can u give better service as quickly my withdrawal money in my account send my money fast can u junglee rummy you give better service then why ur so slow working please can u give better service i need money send me quickly my withdrawal money in my account send my money fast pls
                              Hi, have sent a mail to [protected]@rummycircle.com however, nail delivery failed as the inbox is full. Can you please help me with a phone number where I can call and get it resolved. User Id; Chevendra.

                              Regards
                              Chandra shekhar
                              My id [protected]@gmail.com further information please my new id [protected]@gmail.com activities my money 2000 transfer
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                                pavandhoni
                                Aug 28, 2016
                                Resolved
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                                Resolved

                                Address: Srikakulam, Andhra Pradesh, 532008

                                Rummycircle.com — reason for closing account

                                Submit a complaint
                                Sir,
                                My name is dhoni pavankumar, i have created an account in rummy circle on last twoweeks back. After registration i have credited my account with 850rs right now.
                                After logging out my account when i was logged in it will shows your account has been closed.
                                Hence i request you to solve my problem as early as possible.

                                User id :pavandhoni
                                Mar 23, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Aug 28, 2016
                                Updated by pavandhoni
                                Please reactive my account and give any one solution to reactive my account
                                Sep 02, 2016
                                Subash.ss's response
                                My rummycircle account cash game and tournament not play iam playing cash game and tournament
                                Verified Support
                                Feb 14, 2019
                                RummyCircle.com Customer Care's response
                                We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                                Thanks & Regards
                                RummyCircle.com
                                24.08.2016 i was transfer 200 to rummy circle account but not cridited up to now.my account name satya7491998.kindly take action my number [protected]
                                My date of birth is 10/05/2016
                                Iam rong enter date 10/05/2015
                                Already I sent scan copy my passbook but u did not change any update pls change I am not transition my amount my bank so please change my account holder name pls
                                Sir
                                My account closed.
                                login id : [protected]@gmail.com.
                                pls take action immediately.
                                Hi sir I am playing rummy circle continously. ..but I have an issue about add cash money...they said about the monthly limit...
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                                  R
                                  ravikumar allamsetty
                                  from Surat, Gujarat
                                  Aug 27, 2016
                                  Resolved
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                                  Resolved

                                  Address: 500018

                                  I am A.Ravikumar and my login id allamset1985, on 25/08/2016
                                  I have withdraw cash of rupees 250 withdraw mt login id allamset1985 I have transferred money to my account but still I didn't receive the money to my account it's still showing requested on my page. What's the issue for amount didn't credit yet pls kindle reply pls contact me through mail or to my mobile number thanking you...
                                  Mar 17, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Aug 24, 2016
                                  jagan729's response
                                  400 money not added rummy account but bank is debited
                                  Verified Support
                                  Feb 14, 2019
                                  RummyCircle.com Customer Care's response
                                  We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                                  Thanks & Regards
                                  RummyCircle.com
                                  I added 400 money in my account but debited bank but not added rummy circle account
                                  Hi my username bhaskar 59995 is not opening pls salve problem
                                  I can't playing cash games & I cant withdraw my account and my account blocked i can't play any cash game. please verify any document quickly and you need any document you ask me i will send it.
                                  When I was login it shows account has been closed. Plz solve this problem.
                                  Hi

                                  I requested to close my account and also unsubscribe my mobile no from their mailing list but even after closed the account they used send me messages regularly,

                                  I have sent lot of mails to stop the mails and messages for my mobile no and email I'd but they keep sending.

                                  I tried to find out their contact mobile no but I couldn't
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                                    Bathini Alleiah
                                    from Mumbai, Maharashtra
                                    Aug 25, 2016
                                    Resolved
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                                    Resolved

                                    Address: Chittoor, Andhra Pradesh, 517424
                                    Website: rummy circle.com

                                    Sir,
                                    My name is Alleiah, I have created an account in rummy circle in this evening.After registration I have credited my account with 2000 rupees.After playing some games it will shows that you are not eligible for playing the cash games just you are eligible for practice games only.
                                    After logging out my account when I was logged in it will shows your account has been closed.
                                    Hence I request you to solve my problem as early as possible.

                                    User ID :alli007
                                    Sep 27, 2016
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 26, 2016
                                    RummyCircle.com Customer Care's response
                                    Dear Alleiah,

                                    Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                    Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com at any one time.

                                    Hence, we have closed " alli007 " and transferred the available balance to " all1973 ".

                                    We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.


                                    Regards,
                                    Fair Play Team
                                    [protected]@RummyCircle.com
                                    I don't want u r waste message so please stop sending messages to my mobile number
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                                      gopinath1985
                                      Aug 20, 2016
                                      Resolved
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                                      Resolved

                                      Address: 642126

                                      I have withdraw cash of rupees 6300 withdraw I'd is1889730 and rupees 900 withdraw I'd is 1889844 I have transferred money to my account but still I didn't receive the money to my account it's still showing requested on my page. What's the issue for amount didn't credit yet pls kindle reply iam in most critical situation pls contact me through mail or to my mobile number thanking you
                                      Mar 17, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 14, 2019
                                      RummyCircle.com Customer Care's response
                                      We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                                      Thanks & Regards
                                      RummyCircle.com
                                      What is my account close to the reason
                                      I have paid 200 rupees through debit card and the amount not credited to my account ...please resolve this .my rummycircle id is pavan5980.if you are doing fraud things like this i'll sue your company.
                                      the date i have paid this amount is 21/8/2016
                                      company name is RummyCircle.com
                                      i want an immediate credit of my amount
                                      Hi there..
                                      In rummy circle server problem occuring many time while finishing the game..if i try connect its not possible to connect for next 5 min..after restart the system only connecting...some time 3 to 4 time hav to restart the system..inbetween ths game is finshed
                                      Hi...my account manu30318 was closed because of multiple account.As per your suggest my available balance in manu30318 is transfer to manohar5106 but manohar5106 account also not opened please check and inform meThank you my mail id y.[protected]@gmail.com
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                                        vkt007
                                        from Kharagpur, West Bengal
                                        Aug 20, 2016
                                        Resolved
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                                        Resolved

                                        Website: www.rummycircle.com

                                        My id is vkt007. Why my account can be closed? I have only asked for refund because in weekend loot tournament today also & last week when i played it showed no prizes in 1st round but initially at the joining it was showing 250 prizes in 1st round. So where i m wrong to complain about it. You have replied that no prizes were in offering in 1st round. Today you have placed the tournament. I have taken s screenshot & sent to you that it was true what o was saying & that's why by seeing that i have joined. Why one will join this if one player only move to 2nd round. Its better to play cash games. I m playing for so many months now. I have never complained like this on losing money. I lost 3000 in 2days. Had i complained?? You are doing illegal thing by closing my account. I m indian citizen& i have a right to play like other indian citizens.& of something wrong is happening i have the right to complain about it. Its up to you now you will refund my money or not or whether i m wrong or right. I have given you the proof with screenshot what i was complaining about.
                                        Plz open my account as i have not done anything wrong.
                                        Mar 19, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Aug 23, 2016
                                        Updated by vkt007
                                        They have threatened me on 22Aug on phone & not opening my account ..they also stuckdd my money.
                                        Aug 24, 2016
                                        Updated by vkt007
                                        To
                                        Consumer complaint forum,
                                               My I'd is  vkt007.Rummy circle has closed my account illegally on 19th August..Total account balace was 24, 000 INR. I have sent them many e mails since 4 days but you they are not bother to reply any of them.Even
                                        Now today their executive ithreatens me by calling me to quit from their website & never play there.How dare he threaten me like this? I m a citizen of India & I have a right to choose.Who is he to threaten me?
                                        1)I have complained about wrong information equal to cuheating from their side but they refused to accept.
                                        2)when I sent them a solid proof which shows I was right, they just closed my account illegally because there can be more proofs I can gather.
                                        3)Now they are not replying any of e mails sent by me which is a deliberate service fault & came under descrimination from person to person under SC/ST act.As I belongs to ST category.
                                        4)They have not replied until today & even today for threatning me.what kind of gundagardi is this??It shows they are just not interested in calling & resolved the problem .It was just a stunt.
                                        5)They have not put up their contact no.s. in customer care for direct contact if any problem occurs.All other rummy service providers are providing that & also having apps directly on android play store.It means they are not serious about resolving complaints.

                                        They have violated Indian citizens right of mine, Service act given by any company & SC/ ST act by descrimination.
                                        If some one complaints to them against their services etc. They will closed down their accounts to shut their mouths.
                                        Plz take serious action against them & instruct them to open my account immediately.

                                        Thanks& Regards
                                        -Vivek kanwat
                                        Verified Support
                                        Feb 14, 2019
                                        RummyCircle.com Customer Care's response
                                        We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                                        Thanks & Regards
                                        RummyCircle.com
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