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3.3
Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 13

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C
Charlie17
May 3, 2023
May 4, 2023
This thread was updated on May 4, 2023
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I have deleted my account with username Char5236 which was done with KYC and I have opened new account with username Char517. When I tried to do KYC on new account it got blocked saying my KYC is linked with another account and customer support told me they have transferred all the money in new account to old deleted account. I have submitted request to reactivate old account and the team has reactivated but still it is blocked so I'm unable to play cash tournaments and I don't see money transferred to the old account. The Customer support is unresponsive as they keep sending auto response that they have answered my query even after sending lots of emails that my issue is never addressed. I'm reaching you to please have them fix it as soon as possible as I have my money stuck in it.
Feb 13, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
May 04, 2023
RummyCircle.com Customer Care's response Hi, kindly note that we have closed your account permanently. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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    S
    Saddam00234
    May 3, 2023
    May 4, 2023
    This thread was updated on May 4, 2023
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    Address: Online games

    Dear sir please help me to initiate my refund balance RummyCircle not send my balance they send all time common massage they say to bank copy i have already 10 time send my bank copy but they are not send my money RummyCircle take a very long time and ignore me they are not solve my problem
    I attached you to screen shot of RummyCircle
    Please sir help me to initiate my refund I'll give you my bank details
    Username rockes9epf16
    Name saddam
    Account number [protected]
    IFSC CODE HDFC0002952
    EMAIL ID [protected]@gmail.com
    May 6, 2023
    Complaint marked as Resolved 
    Thanks consumers complain to help Me my refund my refund is successful done for your help
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2023
    RummyCircle.com Customer Care's response     Hi Saddam, we understand your concern regarding the blocked account, we request you to please share your KYC (Aadhaar Card, Driver's License, Voter ID or Passport copy with your photo on it - both sides) documents at [protected]@rummycircle.com from your registered email address. Before that please validate your email ID as it is mandatory. In order to validate your registered email address, please send a blank email to "[protected]@rummycircle.com" from your registered email address [protected]@gmail.com.
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      S
      Sabir1661
      May 3, 2023
      May 4, 2023
      This thread was updated on May 4, 2023
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      Address: Online games

      Dear sir my account is closed I play cash game but suddenly my account closed I don't know reasons my money in my account and I'm unable to play cash game and unable to withdrawal my money please do my kyc as soon as possible
      I'm new player in rummy circle platform but they are closed my account sir please help me to open my account and my kyc is not done please do my kyc and send my money as soon as possible
      Username goalbf42lqbh
      Email I'd [protected]@gmail.com
      Feb 5, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      May 04, 2023
      RummyCircle.com Customer Care's response       Hi Sabir, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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        M
        mukeemk
        May 3, 2023
        May 4, 2023
        This thread was updated on May 4, 2023
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        Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

        Sir i am trying to 20 days my account blocked without any reason
        i only complaint withdrawal failled problem after failled my withdrawal 2-3 time
        please help me to get my wallet amount from this website
        i can not able to withdraw my wallet amount of 12761.18
        i attached below the support emails.

        username:epic1rqh46qp
        Feb 5, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        May 04, 2023
        RummyCircle.com Customer Care's response         Hi, please share your original KYC (both sides) documents at [protected]@rummycircle.com from your registered email address. Regards, Team RummyCircle.
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          W
          wk1419881
          from Gurgaon Rural, Haryana
          May 2, 2023
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          Address: online game

          I face the problem with rummycircle.com my account blocked giving reason of irraguler activities and i cand able to withdraw my wallet balance of Rs.4873.65
          if my account not activate by rummycircle.com i want my wallet balance of Rs.4873.65 in my bank account mentioned below.
          Name: Warish
          UPI id : [protected]@axl
          username: northcmv1zwi
          email:[protected]@gmail.com

          Regards,
          Warish.
          RummyCircle.com customer support has been notified about the posted complaint.
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            C
            Chetansidhawat25
            from Jodhpur, Rajasthan
            May 1, 2023
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            I played on rummy circle using my account chetan006719 and earn money after that i try to withdraw my money so they ask for kyc then i completed my kyc but they deny my application and suspend my account and transfered my whole amount to my old account bitturaja007 whose i forget my login id and password for that i ask rummy circle through twitter account for giving me my login credential but they deny to help me said to send form registered mail id that was not known by me, pls help me in this matter i ready to give my kyc or vkyc
            RummyCircle.com customer support has been notified about the posted complaint.
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              N
              Niks2396
              from Satara, Maharashtra
              Apr 28, 2023
              Apr 28, 2023
              This thread was updated on Apr 28, 2023
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              Address: Satara

              Hello. I was playing on rummycircle. Due to some financial losses i asked them to temporary disable my acount fot 90 days so that i can recover. After three months ehen i requested them to activate my ac. Again they denied. After that i tried to mail them around 50 times. Most of the times they dont reply bt whenevr they reply, reply with the same copied text. They are arrogantly treating me. I had money in balance. My kyc details are at them. Its beeen ovr a year now still they r not helping me. Plz help me to get acces to my ac. Plz ask them to reactivate my acount. My details of rummycircle ac. As follows:
              User: niks239600
              Name: nikhil Jadhav
              Mob. [protected]
              Plz i want my ac. Back. Hope u help me. Thank u.
              Feb 5, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Apr 28, 2023
              RummyCircle.com Customer Care's response               Hi, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                N
                Niks2396
                from Satara, Maharashtra
                Apr 28, 2023
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                Address: Satara
                Website: Reactivate account

                Hello. I was playing on rummycircle. Due to some financial losses i asked them to temporary disable my acount fot 90 days so that i can recover. After three months ehen i requested them to activate my ac. Again they denied. After that i tried to mail them around 50 times. Most of the times they dont reply bt whenevr they reply, reply with the same copied text. They are arrogantly treating me. I had money in balance. My kyc details are at them. Its beeen ovr a year now still they r not helping me. Plz help me to get acces to my ac. Plz ask them to reactivate my acount. My details of rummycircle ac. As follows:
                User: niks239600
                Name: Nikhil jadhav
                Mob. [protected]
                Plz i want my ac. Back. Hope u help me. Thank u.
                RummyCircle.com customer support has been notified about the posted complaint.
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                  S
                  Saddam00234
                  Apr 25, 2023
                  Apr 26, 2023
                  This thread was updated on Apr 26, 2023
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                  Address: Online games

                  Sir I have only one account in rummycircle I don't know why they are block my account
                  I email rummycircle and send me to common massage all time irregular activity or multiple accounts but I don't have any other account I contact rummycircle on Facebook massanger they say to send passbook photo I have already sended my passbook 4-5 time but they are not initiate my refund please sir help me to send my money I need my refund money sir
                  Name: saddam
                  Account number: [protected]
                  IFSC CODE: HDFC0002952
                  My email I'd : [protected]@gmail.com
                  Feb 5, 2026
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 26, 2023
                  RummyCircle.com Customer Care's response                   Hi Saddam, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                    C
                    Chandran1
                    from Mumbai, Maharashtra
                    Apr 24, 2023
                    Apr 24, 2023
                    This thread was updated on Apr 24, 2023
                    Resolved
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                    Resolved

                    My account has been blocked and can't play the Games and also can't do any Transaction. I[censored] can't unblock the account so Please transfer the amount to my Bank account.
                    Feb 5, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 24, 2023
                    RummyCircle.com Customer Care's response                     Hi Chandran, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                      G
                      Goardhan
                      Apr 24, 2023
                      Apr 24, 2023
                      This thread was updated on Apr 24, 2023
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                      Resolved

                      I'm getting lots of spam messages and calls on the basis of rummy circle, i want to unsubscribe from there marketing database or need compensation for Misusing my phone number on violation of my privacy.
                      Feb 5, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 24, 2023
                      RummyCircle.com Customer Care's response                       Hi, we are sorry for the inconvenience caused. Kindly share a screenshot of the messages you're receiving with your mobile number on [protected]@rummycircle.com for further assistance on the same. Regards, Team RummyCircle.
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                        T
                        Tarif0085
                        Apr 24, 2023
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                        Address: Online games

                        Sir I try to withdrawal last 11 Apr but all time they are fail my withdrawal again and again and tell only common reason bank I have change to my three upi I'd but all time they fail my withdrawal money sir please help me to send my withdrawal money I emailed to rummycircle but they send common massage and not send my money
                        Sir I'm tired please help me
                        Email ID : [protected]@gmail.com
                        Apr 30, 2023
                        Complaint marked as Resolved 
                        Withdrawal is successful done
                        RummyCircle.com customer support has been notified about the posted complaint.
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                          S
                          Saddam00234
                          Apr 24, 2023
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                          Address: Online games

                          I have only one account rummycircle and My11circle if you are not allow to my account
                          Please done my kyc and send my money 7212 rupay rummycircle send me common massage all time they are not solve my problem
                          Username: rockes9epf16
                          Email I'd: [protected]@gmail.com
                          Please🙏 help me to withdraw my money
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            S
                            Saddam00234
                            Apr 24, 2023
                            Apr 25, 2023
                            This thread was updated on Apr 25, 2023
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                            Kyc not compete and block my account

                            Address: Online games

                            Sir they are closed my account without reason and after block again they are open my account 30 minutes only and again they are block my account sir my 7200 rupay in my account I need my money sir I am totally confused sir please help me to send my money because this money is very important for me
                            I upload kyc document but document is under review
                            Username: rockes9epf16...
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                            A
                            Ayanshaadish
                            Apr 23, 2023
                            Apr 23, 2023
                            This thread was updated on Apr 23, 2023
                            Resolved
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                            Resolved

                            My rummy circle account has been blocked and cannot unblocked it and also can't withdrawal the remaining balance money.
                            Feb 5, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 23, 2023
                            RummyCircle.com Customer Care's response                             Hi Ayan, we understand your concern about the account status. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
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                              G
                              gopaltarak
                              from Bengaluru, Karnataka
                              Apr 23, 2023
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                              I contacted them many times through this website i contacted many times but there is no response. Cheating the people by doing these kind of things.
                              I didn't do any fairplay violation. My account was blocked and Suspended on 22-JAN-2023.I recently opened my rummycircle account was invited by my collogue in my office. I added money in my account and played for 1 week after that again I added money so I have 15465/- in my account when I started withdraw amount from the account its blocked.so please help me to unblock my account to play and withdraw. The worst service i have seen from your end. I contacted through my mail many times but there is no response from their end. if you want block my account refund money into my bank account which mentioned below. I hope you resolve this issue. If you have any problem contact me through the mail.

                              user id: firep43idooj
                              Account holder name: Talari Gopal
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                S
                                Saddam00234
                                Apr 23, 2023
                                Apr 23, 2023
                                This thread was updated on Apr 23, 2023
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                                Resolved

                                Address: Online game's

                                Dear sir please do my kyc I sended my aadhaar card both side photo's please verify my account and activate
                                Username:rockes9epf16
                                Email:[protected]@gmail.com
                                Feb 5, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 23, 2023
                                RummyCircle.com Customer Care's response                                 Hi Saddam, please be informed that if you have already emailed us, our team will surely get back to you on the same email. Appreciate your patience in the meanwhile. Regards, Team RummyCircle
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                                  J
                                  Jayapradeep
                                  Apr 22, 2023
                                  Apr 24, 2023
                                  This thread was updated on Apr 24, 2023
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                                  Resolved

                                  Validation failed, user dose not exit on the display in log in time plz help me
                                  Feb 5, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 24, 2023
                                  RummyCircle.com Customer Care's response                                   Hi Jayapradeep, we understand your concern about the account status. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
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                                    A
                                    ahsankhan07
                                    from Gurgaon Rural, Haryana
                                    Apr 21, 2023
                                    Apr 24, 2023
                                    This thread was updated on Apr 24, 2023
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                                    Resolved

                                    My account blocked | please refund my amount

                                    My account blocked without any reason i only move on my11circle : after my login on mycircle11 my account blocked | please send my wallet amount in my bank account linked in rummycircle

                                    user id:rock9ww5rscb...
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                                    S
                                    Suraj6780
                                    from Delhi, Delhi
                                    Apr 20, 2023
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                                    Address: Online

                                    I had a account with rummy circle with user I'd is SURAJ 9953585 and registered mobile number [protected].

                                    I had a account balance of 1000 rupees but as my account was closed without information, the balance is not transferred back to me. Kindly unblock my account or transfer my account money back

                                    Refer the attachment for your reference
                                    RummyCircle.com customer support has been notified about the posted complaint.
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