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www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 14

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A
A N Sangma
May 24, 2023
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Address: Nikwatgre.Tura

Dear dear sir I want to reopen my delete account which was link through that no. [protected]. Please help me to reopen that acvount
RummyCircle.com customer support has been notified about the posted complaint.
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    S
    Sabir1661
    May 24, 2023
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    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

    Dear sir I have already send my passbook lots of time but RummyCircle not initiate my refund and send common massage all time one time they say to passbook I have already send my passbook 10 time but I was send my passbook and they says to my account linked multiple accounts all time send common massage I need my refundable balance
    RummyCircle.com customer support has been notified about the posted complaint.
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      A
      A N Sangma
      May 22, 2023
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      Address: Nikwatgre

      Dear sir I want to reopen my delete ID which was link through my phone number [protected]. Please help me to reopen my ID with this mobile number
      RummyCircle.com customer support has been notified about the posted complaint.
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        A
        A N Sangma
        May 22, 2023
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        Address: Nikwatgre

        Dear sir I want to reopen my delete ID. My register my phone number. is [protected]. Please help me to reopen that ID
        RummyCircle.com customer support has been notified about the posted complaint.
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          A
          A N Sangma
          May 22, 2023
          Resolved
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          Resolved

          Address: Nikwatgre

          Dear sir I want to reopen my delete ID. My register my phone number. is [protected]. Now I want to reopen that account please provide me information to open.
          Feb 14, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          May 22, 2023
          RummyCircle.com Customer Care's response           Hi, we'll surely assist you. Kindly reach out to us on [protected]@rummycircle.com and our team will assist you further. Regards, Team RummyCircle
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            S
            [email protected]
            May 21, 2023
            Resolved
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            Resolved

            My account Login Problem Validation failed Users Does not exist. My mobile number [protected]
            Email I'd [protected]@gmail.com
            Feb 14, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            May 22, 2023
            RummyCircle.com Customer Care's response             Hi Suresh, we wish to inform that, the account was closed as per your request, if you wish to re-activate the account, kindly send an email at [protected]@rummycircle.com along with KYC (both side) documents regarding the reactivation of the account. Regards, Team RummyCircle.
            Verified Support
            May 22, 2023
            RummyCircle.com Customer Care's response             Hi Suresh, we are here to assist you with regard to your account status. As checked, your account was closed on your request. If you wish to reactivate it, kindly write an email at [protected]@my11circle.com along with your KYC document for further assistance.
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              S
              surajchauha
              from Thane, Maharashtra
              May 20, 2023
              Resolved
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              Resolved

              Address: 206 a wing sai kirn

              User does not exist please help me
              Feb 14, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2023
              RummyCircle.com Customer Care's response               Hi Suraj, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                W
                wk1419881
                from Gurgaon Rural, Haryana
                May 19, 2023
                Resolved
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                Resolved

                My account has been blocked. There are some funds in my account which was also locked. I haven't done any irregularities but Rummy Circle says there were come violations but they have not given me the proper explanation about the blockage. If my account is not unblocked, please delete my account and transfer the balance to my bank account.

                username: northcmv1zwi
                upi id : [protected]@axl
                Feb 14, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                May 20, 2023
                RummyCircle.com Customer Care's response                 Hi, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account, to know more details of your account please do contact [protected]@rummycircle.com. Please note: Balance will not be refunded. Regards, Team RummyCircle
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                  B
                  Bhumika dadhich
                  May 19, 2023
                  Resolved
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                  Resolved

                  Sir I try to withdrawal last 9may but all time they are fail my withdrawal again and again and tell only common reason bank I have change to my upi I'd but all time they fail my withdrawal money sir please help me to send my withdrawal money I emailed to rummycircle but they send common massage and not send my money
                  Sir I'm tired please help me
                  May 20, 2023
                  Complaint marked as Resolved 
                  I mailed too much time finally after 11 days my withdrawal got processed
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 19, 2023
                  RummyCircle.com Customer Care's response                   Hi Bhumika, we're here to assist you. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                    M
                    mukeemk
                    May 18, 2023
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                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                    Username: epic1rqh46qp

                    my amount of Rs.12761.18 blocked by rummycircle
                    this is very big amount for me.

                    i am in dippresion for this amount and try every day to contact rummycircle

                    they send me a same automated mail again and again ( we have suspended your account we observe erragulities in you account )

                    if rummycircle not open my account please help me to initiate refund of my amount
                    rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund.
                    Name:mukeem
                    UPI Id :[protected]@ybl
                    RummyCircle.com customer support has been notified about the posted complaint.
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                      S
                      Shraaaaaazzzz
                      May 18, 2023
                      Resolved
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                      Resolved

                      Hi I want to remove my kyc address proof...I am not getting any option in the app please help me how can I delete kyc details
                      Mar 5, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2023
                      RummyCircle.com Customer Care's response                       Hi Shraz, we're here to assist you. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                        M
                        malli666npl
                        from Bengaluru, Karnataka
                        May 15, 2023
                        Resolved
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                        Resolved

                        My account has been blocked. There are some funds in my account which was also locked. I haven't done any irregularities but Rummy Circle says there were come violations but they have not given me the proper explanation about the blockage. If my account is not unblocked, please delete my account and transfer the balance to my bank account.

                        user name : malli666npl
                        Feb 13, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 16, 2023
                        RummyCircle.com Customer Care's response                         Hi Malli, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
                        Verified Support
                        May 16, 2023
                        RummyCircle.com Customer Care's response                         Hi Malli, this account has been closed, and you will not be allowed to play on RummyCircle. We have initiated the refund of your available balance into your registered bank account/UPI ID, the amount will get credited within 5-7 working days into your bank account. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
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                          M
                          mukeemk
                          May 13, 2023
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                          Address: online game
                          Website: rummycircle.com

                          Username: epic1rqh46qp

                          my amount of Rs.12761.18 blocked by rummycircle
                          this is equal to my one month salary this is very big amount for me.
                          i am in dippresion for this amount
                          the send me a mail again and again ( we have suspended your account we observe erragulities in you account )
                          if rummycircle not open my account please help me to initiate refund of my amount
                          rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund.
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            K
                            Kiran Shettiyar
                            from Mumbai, Maharashtra
                            May 13, 2023
                            Resolved
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                            Resolved

                            Address: Ahmedabad

                            I have received a message from unknow platform name CP-PAISAD with the message of "Transaction successfully done of of Rs.52793 to Rummy Account. Click m01.in/e8e6d!7s to withdraw it" Please look into this because I have never opened the Rummy App and nor have any account in it I think this a scam for which people needs to be aware. Hope this complaint will finds you well.
                            Feb 13, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 13, 2023
                            RummyCircle.com Customer Care's response                             Hi Kiran, this is concerning for us and are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the contact number on which you have received the message and a screenshot of the same. Regards, Team RummyCircle
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                              N
                              Narendra Bamboriya
                              from Khachrod, Madhya Pradesh
                              May 10, 2023
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                              I have lost lot's of money in the rummy circle game
                              Please give me back my money to my bank account
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                M
                                mukeemk
                                May 9, 2023
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                                Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                                Sir my amount of Rs.12761.18 blocked by rummycircle
                                the tell me to upload aadhar card but i sended my aadhar card many times
                                Dear sir i have already sended my aadhar card 30 times but after sending my aadhar card they are not verify my aadhar card and send common message of irragulities in your account
                                if rummycircle not open my account please help me to initiate refund of my amount
                                rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund

                                username: epic1rqh46qp

                                Name: Mukeem
                                UPI ID: [protected]@ybl
                                email ID: [protected]@gmail.com
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  M
                                  mukeemk
                                  May 9, 2023
                                  Resolved
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                                  Resolved

                                  Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                                  Sir my amount of Rs.12761.18 blocked by rummycircle
                                  the tell me to upload aadhar card but i sended my aadhar card many times
                                  Dear sir i have already sended my aadhar card 30 times but after sending my aadhar card they are not verify my aadhar card and send common message of irragulities in your account
                                  if rummycircle not open my account please help me to initiate refund of my amount
                                  rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund

                                  username: epic1rqh46qp

                                  Name: Mukeem
                                  UPI ID: [protected]@ybl
                                  email ID: [protected]@gmail.com
                                  Feb 13, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 10, 2023
                                  RummyCircle.com Customer Care's response                                   Hi Mukeem, we would like to state again that we have closed your account permanently. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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                                    S
                                    Sabir1661
                                    May 8, 2023
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                                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                                    Dear sir I have already send my aadhar card to RummyCircle but RummyCircle failed my kyc and blocked my account and RummyCircle not solve my problem please help me to kyc my account and initiate my refund
                                    RummyCircle all time send me common massage not give any proper reason all time send different different reasons please help me to my refund kyc and refund sir
                                    Name aadil khan
                                    Email I'd [protected]@gmail.com
                                    Username goalbf42lqbh
                                    RummyCircle.com customer support has been notified about the posted complaint.
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                                      M
                                      mukeemk
                                      May 7, 2023
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                                      Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                                      I requested many times but my wallet amount not refunded by rummycircle.com.
                                      or not activate my account
                                      i trying from 20 days
                                      i attached the screenshot of recieved same email by rummycircle.com support team.
                                      i uploaded send my kyc document many time on [protected]@rummycircle.com
                                      the rummycircle.com not processed my blocked amount refund in my linked account.
                                      please help me get my wallet amount in my bank account

                                      Username:epic1rqh46qp
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      May 08, 2023
                                      Updated by mukeemk                                       Dear sir i have already sended my aadhar card 30 times but after sending my aadhar card they are not verify my aadhar card and send common message of irragulities in your account
                                      if rummycircle not open my account please help me to initiate refund of my amount
                                      rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund

                                      Name: Mukeem
                                      UPI ID: [protected]@ybl
                                      username: epic1rqh46qp
                                      email ID: [protected]@gmail.com
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                                        W
                                        wk1419881
                                        from Gurgaon Rural, Haryana
                                        May 6, 2023
                                        Resolved
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                                        Resolved

                                        Sir my account blocked please send my withdrawal balance
                                        i contact but i recieved only one reply recieved ( erragulities shown in your account) please help me
                                        username: northcmv1zwi
                                        Feb 13, 2026
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 06, 2023
                                        RummyCircle.com Customer Care's response                                         Hi, we have observed irregularities in your account and suspect violation of our Terms of Service and accordingly, we suspended your account permanently. Also, we have refunded the remaining balance on your account. Regards, Team RummyCircle.
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