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RummyCircle.com Complaints & Reviews

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Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 14

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S
Suraj6780
from Delhi, Delhi
Apr 20, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Address: On-line

I had a account with rummy circle with user I'd SURAJ9953585 and registered mobile number [protected]. My account was closed without information.

I want my 1000 please take action against this fraud company rummycircle.com
Feb 5, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2023
RummyCircle.com Customer Care's response
Hi Suraj, our system has detected that you have multiple real cash accounts on our platform. Hence, we have closed < SuraZ6780 > and transferred the available balance to . Also, we would like to inform you that the account was closed as per your request, if you wish to re-activate the account, kindly send an email along with your KYC document at [protected]@rummycircle.com regarding the reactivation of the account.
SURAJ9953585 user id blocked ...Kindly activate the id or transfer my balance to [protected]@paytm
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    Pankajkr1989
    from Delhi, Delhi
    Apr 20, 2023
    Apr 20, 2023
    This thread was updated on Apr 20, 2023
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    Dear Sir,

    Please unblock my account.
    Feb 26, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Apr 20, 2023
    RummyCircle.com Customer Care's response
    Hi Pankaj, we understand your concern about the account status. Kindly share your username along with your registered email address on [protected]@rummycircle.com so that we can look into this. Regards, Team RummyCircle.
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      nongsharat
      Apr 18, 2023
      Apr 18, 2023
      This thread was updated on Apr 18, 2023
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      User name- nongsharat

      I withdraw my money and it was cancelled two times saying that it was not received through bank. Actually it was not received through bank it was not approved by rummycircle.
      Please approve my withdrawal.
      Feb 26, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 18, 2023
      RummyCircle.com Customer Care's response
      Hi, we understand your concern about the withdrawal. Kindly share your username along with your registered email address on [protected]@rummycircle.com so that we can look into this. Regards, Team RummyCircle.
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        K
        Kishan Chandak
        Apr 17, 2023
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        Kyc aadhar card change

        Address: Khandesh Roller Flour Mill m.i.d.c jalgaon

        I am Kishan Chandak using my11circle
        I want to withdraw the amount from the wallet and for that I have to upload the documents but it is showing that your documents are already exists. My documents are uploaded in another account but I want to link that my documents with this account so plz kindly upload my documents from your back end side I am attaching the related documents (aadhar and PAN )and error screenshot of the above....
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        ahsankhan07
        from Gurgaon Rural, Haryana
        Apr 17, 2023
        Apr 17, 2023
        This thread was updated on Apr 17, 2023
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        My account blocked by rummy circle given the reasen irregular activities
        but i did not make any irraguler activity please open my rummy circle account if not
        please refund my amount in my bank account

        Username:rock9ww5rscb
        email:[protected]@gmail.com
        Feb 26, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Apr 17, 2023
        RummyCircle.com Customer Care's response
        Hi Ahsan, we understand your disappointment and are here to help you with your concern. Please be assured, we have escalated your concern to our team for further assistance. Your patience in the meantime is appreciated.
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          M
          Apr 17, 2023
          Apr 17, 2023
          This thread was updated on Apr 17, 2023
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          Address: Pratapgarh Lalganj ajhara

          Please provide my rummy circle account
          Feb 26, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 17, 2023
          RummyCircle.com Customer Care's response
          Hi Milan, we'll surely assist you. Kindly reach out to us at [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle
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            D
            dhanu22
            Apr 15, 2023
            Apr 15, 2023
            This thread was updated on Apr 15, 2023
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            My phone number is ([protected]). Kindly delete my number because i am getting so many messages and call from rummycircle and now i am fed up by receiving that messages and call. It's my humble request to delete my given number from rummy circle.
            Feb 26, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 15, 2023
            RummyCircle.com Customer Care's response
            Hi, we are sorry for the inconvenience caused. Kindly share a screenshot of the messages you're receiving with your mobile number on [protected]@rummycircle.com for further assistance on the same. Regards, Team RummyCircle.
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              nongsharat
              Apr 14, 2023
              Apr 14, 2023
              This thread was updated on Apr 14, 2023
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              Verification of pan card

              User Id - nongsharat

              I uploaded my pan card 3 days ago but it is not verified yet.
              Please verify as soon as possible. If there is any issue please inform me....
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              nongsharat
              Apr 14, 2023
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              Pan card is not verified yet.

              Ticket Id[protected]
              My pan card is not verified yet. Please verify my pan card . As the pan card verification is pending I can't withdraw my money....
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              A
              Ashokrmurgund
              from Shirur kasar, Maharashtra
              Apr 13, 2023
              Resolved
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              Resolved

              Address: Shirur kasar

              Login problem is validation failed. User does not eXist that's eroer dear sir
              Apr 14, 2023
              Complaint marked as Resolved 
              E-mail, [email protected] Mo. No. 9822270518
              RummyCircle.com customer support has been notified about the posted complaint.
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                chanpreetmaan12
                Apr 13, 2023
                Apr 13, 2023
                This thread was updated on Apr 13, 2023
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                STOP sending me daily promotional SMS, i never registered on your app.
                my numbers [protected], [protected]
                Feb 26, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2023
                RummyCircle.com Customer Care's response
                Hi, we're here to assist you. Request you to raise your concern at [protected]@my11circle.com for further investigation. Regards, Team RummyCircle.
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                  T
                  Twinkle Jadhav
                  Apr 13, 2023
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                  Hello Rummy Circle..
                  Actually I'm 40 years old Ani I will give you proof for the same ..but your app is saying that I'm below 18 and therefore I can't withdraw my money ..
                  Please help me as I can give you all the proof for being 40 yrs old...
                  Pleaseee look into the matter, everyone thinks it's a fraud game please resolve my problem so that this doesn't happen... please
                  Apr 13, 2023
                  Complaint marked as Resolved 
                  User Id - Baban.sanap
                  RummyCircle.com customer support has been notified about the posted complaint.
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                    G
                    Apr 12, 2023
                    Apr 14, 2023
                    This thread was updated on Apr 14, 2023
                    Resolved
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                    Resolved

                    Address: Kolkatta

                    Validation feild.user not exist
                    Feb 26, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 14, 2023
                    RummyCircle.com Customer Care's response
                    Hi Ganesh, we understand your concern regarding your account status. We would like to inform you that the account was closed as per your request, if you wish to re-activate the account, kindly send an email along with your KYC document at [protected]@rummycircle.com regarding the reactivation of the account. Regards, Team RummyCircle.
                    Mera bhi yahi hua he kyakre kuch horahi nahi
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                      M
                      mukeemk
                      Apr 12, 2023
                      Apr 17, 2023
                      This thread was updated on Apr 17, 2023
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                      Address: rummycircle.com

                      Dear team,
                      My account has been blocked. i have around Rs. 12500 in my rummycircle account which was also locked. I haven't done any irregularities but Rummy Circle says there were come violations but they have not given me the proper explanation about the blockage. If my account is not unblocked please transfer the balance to my bank account.

                      user id : epic1rqh46qp
                      Email Id : [protected]@gmail.com
                      my UPI id : [protected]@ybl
                      RummyCircle.com customer support has been notified about the posted complaint.
                      when i get solved my problem
                      mukeemk's [Complaint's author] reply, Apr 17, 2023
                      sir can you please tell me that how many days need to resolve this.
                      sir can you please tell me that how many days need to resolve this.
                      please sir i am waiting for 5 days
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                        Arun Hegde 880
                        Apr 11, 2023
                        Apr 12, 2023
                        This thread was updated on Apr 12, 2023
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                        Rummycircle blocked my account because I had multiple cash accounts. I had created a cash account and the same was dormant for a while. When I tried logging in again, I was not receiving OTP. I tried contacting customer service but i didn't get any response. I created another cash account but provided the same aadhar Id for KYC purposes. I was allowed to play for 3 weeks and was winning good amounts. But my account was blocked stating that I had multiple cash accounts. I have tried multiple times to get in touch with customer service but the solution they provided doesn't work. They asked me to upload additional documents in the website but there is no option to upload the same in website. I have sent the requested documents by email but they are not supporting for KYC. I requested for closure of account and crediting my bank account with balance money but they are not doing that as well. The customer service number provided by them is not available whenever I call. The link provided for uploading doesn't work
                        Feb 26, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2023
                        RummyCircle.com Customer Care's response
                        Hi Arun, do not worry, we are here to assist you. Kindly share your username along with your registered email address at [protected]@rummycircle.com so that we can look into this. Regards, Team RummyCircle.
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                          mukeemk
                          Apr 11, 2023
                          Apr 12, 2023
                          This thread was updated on Apr 12, 2023
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                          Resolved

                          Address: rummycircle.com

                          I start the playing rummy on rummycircle.com few days ago,
                          but i have realise the rummycircle.com is only a trap to icrease the trafic of playes only not provide any solutions on players problems

                          my problem:
                          i request a withdrawal on 6 APR 2023 -05:45 PM from my wallet balance but i have not recieved my money and not complete my withdrwal by rummycircle.com 5 days completed but stil showing request undergoing checks

                          USER ID:epic1rqh46gp
                          NAME: MUKEEM
                          Feb 26, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2023
                          RummyCircle.com Customer Care's response
                          Hi, we are sorry for the inconvenience caused. Kindly share your registered email ID and username on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
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                            V
                            Apr 10, 2023
                            Apr 11, 2023
                            This thread was updated on Apr 11, 2023
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                            Resolved

                            My account has been blocked. There are some funds in my account which was also locked. I haven't done any irregularities but Rummy Circle says there were come violations but they have not given me the proper explanation about the blockage. If my account is not unblocked, please delete my account and transfer the balance to my bank account.

                            username: saikrish1711
                            email: [protected]@gmail.com
                            Feb 26, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 11, 2023
                            RummyCircle.com Customer Care's response
                            Hi, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Further, we have initiated a refund, you will receive the same in the next 5-7 working days. Regards, Team RummyCircle.
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                              sahil2650
                              Apr 10, 2023
                              Apr 11, 2023
                              This thread was updated on Apr 11, 2023
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                              Resolved

                              Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064

                              I dont upload my adharcard with any account with your app but when i try to upload my adharcard it's shows that your document is already registedred with another user how it's possible and now revise document and upload document both button are disabled, i dont registered my adharcard with your app till now so how can your app shows that document is already verified. i did many mail to support team but it send my same message as computer tgenerated.
                              Feb 26, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 11, 2023
                              RummyCircle.com Customer Care's response
                              Hi Sahil, our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed < jayganesh265 > and transferred the available balance to < sahilp100 > . Request you to login and continue playing with account < sahilp100 >. Regards, Team RummyCircle.
                              sir can you please tell me that how many days need to resolve this.
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                                rakeshkumar5408
                                Apr 9, 2023
                                Apr 10, 2023
                                This thread was updated on Apr 10, 2023
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                                Resolved

                                Website: My11circle.com

                                My mob:-[protected]

                                When ever i tried to log in it shows error:-validation failed user does not exist..

                                Why its show like that.
                                Feb 26, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 10, 2023
                                RummyCircle.com Customer Care's response
                                Hi Rakesh, we are sorry for the inconvenience caused. Kindly share your registered email ID and username on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
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                                  Madi2022
                                  Apr 8, 2023
                                  Apr 9, 2023
                                  This thread was updated on Apr 9, 2023
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                                  Resolved

                                  Hi
                                  They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

                                  for example message, i received today 98219897xx
                                  "gifted: you have rs5000 in you rummy a/c

                                  click - http://gmg.im/jDzlsp
                                  Feb 26, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 09, 2023
                                  RummyCircle.com Customer Care's response
                                  Hi, we are sorry for the inconvenience caused. Kindly share a screenshot of the messages you're receiving with your mobile number on [protected]@rummycircle.com for further assistance on the same. Regards, Team RummyCircle.
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