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www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 29

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F
Faisal666
from Solapur, Maharashtra
Sep 12, 2022
Resolved
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Resolved

Address: G119modi khana

My account is suspended without any reason so please reopen my account.
I will not come to plying cash games so please help me
Oct 18, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Sep 13, 2022
Updated by Faisal666 My account is not opened please help me
Verified Support
Sep 15, 2022
RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

Let's help you with it! Could you share your registered username, mobile number and email ID so that we can assist?

Regards,
Team RummyCircle.
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    F
    Faisal666
    from Solapur, Maharashtra
    Sep 12, 2022
    Resolved
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    Resolved

    Address: G119 modi khana . solapur

    My account was suspended without any reason when i wrote a mail to "[protected]@rummycircle.com" below response, when i asked them what kind irregularities i got no response after that there waswithout any reason they simply suspended, i was played only one to one points rummy, i didn't committ any fraud, please remove the suspension on my account. Allow me to withdraw my money.
    User name: alpha2696dc0
    Oct 14, 2022
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 13, 2022
    RummyCircle.com Customer Care's response     Dear Player,

    Greetings from RummyCircle.

    We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

    Regards,
    Team RummyCircle.
    View replies
    My account is not opened i cannot plying cash games please help me
    Reply
    Faisal666's [Complaint's author] reply, Sep 12, 2022
    Please 🙏🥺 help me
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      D
      Devi1357
      Sep 12, 2022
      Resolved
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      Resolved

      Address: Mumbai

      Please reply
      Oct 14, 2022
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 13, 2022
      RummyCircle.com Customer Care's response       Dear Player,

      Greetings from RummyCircle.

      We wish to inform you that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with My11Circle. Hence, we have closed <alpha56145ym> and transferred the available balance to <reddy2513>. Request you to login and continue playing with account <reddy2513>.

      Regards,
      Team RummyCircle.
      Verified Support
      Sep 13, 2022
      RummyCircle.com Customer Care's response       Dear Player,

      Greetings from RummyCircle.

      We wish to inform you that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <alpha56145ym> and transferred the available balance to <reddy2513>. Request you to login and continue playing with account <reddy2513>.

      Regards,
      Team RummyCircle.
      View replies
      we have closed and transferred the available balance to . Request you to login and continue playing with account .
      Reply
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      30 found this helpful
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        R
        Ravinaa
        Sep 11, 2022
        Resolved
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        Resolved

        Hey I'm getting messages from rummycircle.
        They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

        For example message, i received today[protected]
        "gifted: you have rs2000 in you rummy a/c

        Claim it here by downloading & playing rummy now: http://bit.ly/2Qd3CBC"
        Oct 18, 2022
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2022
        RummyCircle.com Customer Care's response         Dear Player,

        Greetings from RummyCircle.

        Could you please share with us your mobile number so that we can help you?

        Regards,
        Team RummyCircle.
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          N
          Nawab893
          from Gurgaon Rural, Haryana
          Sep 10, 2022
          Resolved
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          Resolved

          My amount of : 8520 Rs
          and i am share my experiance with play rummy on rummycirle.com
          i am waiting my winning amount from last 27 days

          I requested many times But my wallet amount not processed by rummycircle.com.
          I trying to 27 days.
          Every withdrawal request made by me are failed.
          only same reply for all emails i attached the history of my emails
          I checked my account details correctly.
          All my account details are correct
          Then why rummycircle.com not processed my withdrawal.
          User ID: alpha7491fcc
          Email I'd: [protected]@gmail.com
          my upi id is : [protected]@ybl
          name: Nawab

          Regards,

          [Nawab]
          Oct 18, 2022
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 16, 2022
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle.

          We see that you have cancelled the withdrawal of Rs.[protected] in the account. We request you not to cancel your withdrawal request. Be rest assured that it will get processed after verification.

          Regards,
          Team RummyCircle.
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            M
            MITHILESH MENGE
            Sep 9, 2022
            Resolved
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            Resolved

            Hi Team Rummy Circle,

            I want to bring to your notice that I made an account on the rummy Circle app. Unfortunately i started playing without doing the KYC. Later, I tried doing the KYC and by mistake uploaded an aadhar card that already exists. I want to reset the KYC options to have control on the funds in my Rummy Circle Account.

            Requesting your support for a Re- KYC where I can upload my legit documents and have control on the funds in my account.

            Awaiting your revert.
            Oct 18, 2022
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2022
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            We wish to inform you that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <alpha1139dge > and transferred the available balance to < pawan3504171 >. Request you to login and continue playing with account <pawan3504171 >.

            Regards,
            Team RummyCircle.
            Helpful
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              S
              Shivank Sharma Shivank Sharma
              Sep 9, 2022
              Resolved
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              Resolved

              Remove my number from your database otherwise I will lodged cyber complain against your company receiving unlimited calls regarding otp which I never downloaded or login
              Feb 7, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 09, 2022
              RummyCircle.com Customer Care's response               Dear Player,

              Greetings from RummyCircle.

              We request you to please share with us your mobile number so that we can assist you further.

              Regards,
              Team RummyCircle.
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                D
                Devi1357
                Sep 9, 2022
                Resolved
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                Resolved

                Validation failed

                Address: Kerala

                Account not opened...
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                D
                Devi1357
                Sep 9, 2022
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                Address: Kerala

                Validation falied
                RummyCircle.com customer support has been notified about the posted complaint.
                Sep 09, 2022
                Updated by Devi1357                 Validation falied please open my account

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                  S
                  Subhasis732
                  Sep 9, 2022
                  Resolved
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                  Resolved

                  Address: P.O.Box 17640, Malad (W), Mumbai 400064.

                  I am complete Rumble milestone archives continue 3day, but cash prize not credit in my game account.game play 5 September to 7 September
                  Nov 16, 2022
                  Complaint marked as Resolved 
                  Not resolved my problem.. registered email id [email protected] and contact number 9635388732, Among all the challenges I have completed, I have not received full amount, I have received 6350 rupees, I would have received total 8100 rupees, still I will get 1750 rupees, what will you give?
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Sep 10, 2022
                  Updated by Subhasis732                   I am still waiting
                  Oct 24, 2022
                  Updated by Subhasis732                   My problem is going on for a long time but not getting proper help from customer care
                  Oct 29, 2022
                  Updated by Subhasis732                   Total amount not credit 2540rs ammount due
                  Nov 10, 2022
                  Updated by Subhasis732                   I am Rumble target complete but winning ammount not credit in my game account winning ammount rs 1750, my game I'd QDLUCK732, Please credit my winning ammount?
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                    K
                    Kedarnath lauda
                    from Pune Metropolitan Area, Maharashtra
                    Sep 7, 2022
                    Resolved
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                    Resolved

                    Dekho bhai pics mein company ki employees kaise cheating kartein hain
                    Feb 7, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 09, 2022
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Greetings from RummyCircle.

                    Could you please share with us your registered username, mobile number and email address so that we can assist you further.

                    Regards,
                    Team RummyCircle.
                    View replies
                    There are no pictures added in the complaint please add the pictures of the fraud players .
                    Reply
                    pehle aap ki side se mistake nahi bola jaara .

                    1) Rummycircle agar account block kiya tho aap log ne FAIRPLAY VIOLATION kiya tha shayad

                    for eg: collision with other players
                    invite a friend campaign missuse
                    providing fake documents
                    using some one else's documents
                    playing from unrestricted states by using fake gps .
                    Having multiple accounts creating with fathers name & brothers and mothers name and wife name
                    and playing like that definetely your account will be blocked

                    App log ne isi tharah kuch kuch mistakes kiya hoga isliye aapka accounts blocked kardiya Rummycircle.

                    Rummycircle clearly terms & condition of rummy rumble whenever you done any violation Terms & conditions they had right to block the accounts and forfeite the balance amount .

                    aap khud dekiye isi tarah aap ne kuch mistake kiya ho check karlo ek baar
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                      M
                      Mammal
                      Sep 7, 2022
                      Resolved
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                      Resolved

                      I am getting messages from rummy circle.cim everyday with different numbers.Its annoying me please stop sending messages to my number [protected]
                      Feb 7, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 07, 2022
                      RummyCircle.com Customer Care's response                       Dear Player,

                      Greetings from RummyCircle.

                      We regret any inconvenience caused. Please share your mobile number with us so that we can help you.

                      Regards,
                      Team RummyCircle.
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                        N
                        Nawab893
                        from Gurgaon Rural, Haryana
                        Sep 6, 2022
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                        Address: www.rummycircle.com

                        Rummycircle what is this i am trying to withdraw my winning amount from last 21 days but i did not recieved my money
                        how we feel safe
                        user id :alpha7491fcc

                        please provide me solution.
                        RummyCircle.com customer support has been notified about the posted complaint.
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                          N
                          Nawab893
                          from Gurgaon Rural, Haryana
                          Sep 6, 2022
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                          Hello,

                          Dear rummycircle team

                          My amount of 8535 Rs

                          I requested many times withdrawal request But my wallet amount not
                          processed in my bank account or upi id by rummycircle.com.

                          I trying to 21 days.

                          same posostion i request withdrawal and after 3 days of request
                          showning undergoing checs and after the showing failled

                          Every withdrawal request made by me are failed.

                          I attached the screeshoot of my withdrawal history.

                          I checked my account details correctly.

                          All my account details are correct

                          Then why rummycircle.com not processed my withdrawal.

                          Please rummycircle send my withdrawable amount in my bank account

                          i will not place any withdrawal by my end

                          so i requste you please send my withdrawable amount of Rs.8535 in my bank account detais. i mentioned my upi id below.

                          User ID: alpha7491fcc
                          Email I'd: [protected]@gmail.com

                          UPI id : [protected]@ybl
                          Name : Nawab

                          Regards,

                          Mr. Nawab
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 07, 2022
                          RummyCircle.com Customer Care's response                           Dear Player,

                          Greetings from RummyCircle.

                          we understand your concern about the withdrawal of amount Rs. 8535. We see that the withdrawal has been rejected due to some technical issue, we request you to please place the withdrawal again, we regret the inconvenience caused. Feel free to write back, if you have more queries, we'll be happy to assist you!

                          Regards,
                          Team RummyCircle.
                          Sep 07, 2022
                          Updated by Nawab893                           sir when the you fix your technical issue
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                            W
                            WhyTho
                            from Bengaluru, Karnataka
                            Sep 3, 2022
                            Resolved
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                            Resolved

                            Tempts you through bonus offers on legit apps like phonepe.
                            Once you add the money, you are trapped. You cannot withdraw your own money. You are losing. You want to quit? You can't. You lose money anyway.

                            Such a fraud game!!!
                            Oct 6, 2022
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 05, 2022
                            RummyCircle.com Customer Care's response                             Dear Player,

                            Greetings from RummyCircle.

                            Could you please share with us your registered username mobile number and email address so that we can help you.

                            Regards,
                            Team RummyCircle.
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                              N
                              Netaji Kadam
                              from Powai, Maharashtra
                              Sep 3, 2022
                              Resolved
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                              Resolved

                              Account Blocked Some Reasons

                              Address: Mumbai

                              I Am Netaji Kadam (username:netaji7890) My account Blocked For Some Resons.So I Will Humble request.unblocked My Account...
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                              N
                              Netaji Kadam
                              from Powai, Maharashtra
                              Sep 3, 2022
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                              Address: Mumbai

                              I was playing cash game but suddenly my account has been closed due to security reasons. But I didn't violate any fiarplay rule. Please unblock my account as soon as possible.
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Sep 03, 2022
                              Updated by Netaji Kadam                               I was playing cash game but suddenly my account has been closed due to security reasons. But I didn't violate any fiarplay rule. Please unblock my account as soon as possible.

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                                H
                                Habeeb Raza
                                Sep 3, 2022
                                Dec 19, 2025
                                This thread was updated on Dec 19, 2025
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                                Validation failed Does not exist

                                Address: Karnataka tumkur

                                I have rummy circle account i am logout game but now login my email address is validation failed and my phone number bhi validation failed Dose not exist araha hai plz help me hw do open my account...
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                                247 found this helpful
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                                S
                                Smvb
                                from Basudha, West Bengal
                                Sep 2, 2022
                                Resolved
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                                Resolved

                                My account has been closed suddenly due to security reasons. I have emailed several times to [protected]@rummycircle.com but didn't receive any communication from the company end. Kindly unblock my account.
                                Feb 7, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 03, 2022
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Greetings from RummyCircle.

                                Could you please share with us your registered username, mobile number so that we can assist you further.

                                Regards,
                                Team RummyCircle.
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                                  N
                                  Narurajput74
                                  from Khargone, Madhya Pradesh
                                  Sep 2, 2022
                                  Resolved
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                                  Resolved

                                  Address: Khargone

                                  Mera account blocked ho Gaya Hai please unblock katr do
                                  Feb 7, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 03, 2022
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from RummyCircle.

                                  Could you please share with us registered username, mobile number so that we can assist you.

                                  Regards,
                                  Team RummyCircle.
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