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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
Complaints 2505
Resolved
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RummyCircle.com reviews & complaints page 34

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K
Kummi20
from Mysore, Karnataka
Jul 20, 2022
Resolved
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Resolved

Dear sir,
I have added 20000 twice trough credit card but amount deducted from my card but not reflecting in rummy circle account please kindly do the needful
User Name: Prasanna.tnp
Aug 25, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2022
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

We understand your concern expressed in your email. Please be assured we are here to help you in all possible manners.

We have checked your account details and found that your deposit transaction with order Id ZPYKVC753X and S3KVCGBL5H for the amount of 10000 twice on RummyCircle.

The amount would reflect on your bank account or the original mode of payment within 5 to 7 working days.

We hope this helps, feel free to contact us in case of any further queries.

Regards,
Team RummyCircle
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    R
    Ratisalwaysdrunk
    from Pune, Maharashtra
    Jul 20, 2022
    Resolved
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    Resolved

    Hey

    Stop sending me messages about your company and your services.

    Iam not at all interested in you guys.
    Please block me

    My contact number
    [protected]
    [protected]
    Sep 5, 2022
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jul 23, 2022
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle.

    We understand your concern regards unsubscribing. We regret the inconvenience caused. We have already escalated your issue to our team and we will get the numbers unsubscribed as soon as possible by 48 hours.

    Feel free to contact us, if you have any further queries.

    Regards,
    Team RummyCircle
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      K
      Kalyan37298
      Jul 18, 2022
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      My account is blocked for playing mentioned some account violation, i have not done any policy break.

      Do unblock my account and allow me to add and withdraw

      Account name -kalyankalyan

      Written email to rummycircle but no action taken and not anyone taking responsibility in calling me.

      I contacted fairplay but no response. Do check properly as i have not violated any policy.
      RummyCircle.com customer support has been notified about the posted complaint.
      Jul 20, 2022
      Updated by Kalyan37298
      My mobile number is [protected]
      Verified Support
      Jul 21, 2022
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle.

      Your account has been closed for violating our policy. Requesting you to send an email to [protected]@rummycircle.com for information about your account.

      Regards,
      Team RummyCircle
      Aug 01, 2022
      Updated by Kalyan37298
      have not violated any policy, you guys are cheaters as you are not providing any information.

      What did i violate do call me on [protected] and let me know
      Aug 08, 2022
      Updated by Kalyan37298
      Team you have not called me or returned my money which is lying in rummy circle
      please mention your registered
      mobile number so that they will call you
      I have not violated any policy, you guys are cheaters as you are not providing cany information.

      What did i violate do call me on [protected] and let me knoe
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        R
        Rahulraviap
        Jul 18, 2022
        Resolved
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        Resolved

        Since I play the game many months back and now has blocked my account and precisely attached the files down below.

        User I'd (rahulraviap) Eventually I didn't know what to do with my account is blocked by the way it would have been off the single two month onwards.

        By the way in account hold the amount of 1059/- I solicited this absolutely unaesthetic way of rummy one.

        I need my account backs and all off.

        Regards,
        Ravi.
        +2 photos
        Jul 18, 2022
        Complaint marked as Resolved 
        Usually rummy one didn't solve my issue but they marked as resolved the issue I know that rummy has no capabilities to solve the issue of a people.
        RummyCircle.com customer support has been notified about the posted complaint.
        Jul 18, 2022
        Updated by Rahulraviap
        One issue I har faced with the support people they precisely sent a mail on earlier to me, Due to ReKyc initially it wasn't take up to upload the new documents it has demonstrated some usually error, I have attached the file to Regards with this in down below. When I click on the link it show to users login details and after submitting the details of a user one. It appears a UPLOAD button eventually but when o click on UPLOAD button it show the error which I attached the down below 2image.

        Jul 18, 2022
        Updated by Rahulraviap
        If you don't suppose to do the issues related one please let me know once otherwise wise I consider to this Rummycircle.com is untruth to face the support issue of a application. Bloddy rummy circle
        Verified Support
        Jul 21, 2022
        RummyCircle.com Customer Care's response
        Dear Rahul,

        Greetings from RummyCircle.

        Requesting you to upload a valid KYC proof for validation of the account.

        Regards,
        Team RummyCircle
        My account tempurvary locked due please opnedmy account sir

        User has blocked - Comment #4033832 - Image #0
        My rummy circle account temporary locked due self please opened my ccount sir

        User has blocked - Comment #4033834 - Image #0
        My rummy circle problem my mobile number validation field.user does not exist...this issue..plz solve my problem.sir
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          M
          Malli5778
          from Anantapur, Andhra Pradesh
          Jul 16, 2022
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          Address: Anantapur

          My old account not login sir please old account login sir
          RummyCircle.com customer support has been notified about the posted complaint.
          Sir please help me sir my account old account not login sir what the problem I don't know sir please recovery sir

          Sir my old account not login sir - Comment #4022922 - Image #0
          Sir my old account not login sir - Comment #4022922 - Image #1
          Sir what the problem sir tell me sir
          Malli5778's [Complaint's author] reply, Jul 16, 2022
          Sar what the problems are replace her please sir
          Sir my problem is over sir please tell me sir
          Dear Player,

          Greetings from RummyCircle.

          Could you share with us your registered username, mobile number and email ID so that we can assist.

          Regards,
          Team RummyCircle
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            S
            Shreyanvi
            Jul 15, 2022
            Apr 30, 2023
            This thread was updated on Apr 30, 2023
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            Address: Mumbai

            Please unblock my account. Because I was not played any violent game. I played fair and I was started to play rc just 6 months. Please unblock my account. Ny money was stucked. 22, 000/-i want to withdraw that money. Please activate my account.
            +4 photos
            RummyCircle.com customer support has been notified about the posted complaint.
            Jul 17, 2022
            Updated by Shreyanvi
            Please unblock my account.
            Jul 17, 2022
            Updated by Shreyanvi
            You are not resolve my problem. So please understand my problem and unblock my account. I want to withdraw my money.
            Jul 17, 2022
            Updated by Shreyanvi
            My rummycircle name is beta1992
            Jul 18, 2022
            Updated by Shreyanvi
            Please unblock my account. How many days i am waiting for ur reply. Please help me to unblock my account
            Verified Support
            Jul 21, 2022
            RummyCircle.com Customer Care's response
            Dear Shreyanvi,

            Greetings from RummyCircle.

            We regret to inform you that playing online Rummy and Fantasy for prizes from the Restricted State has been restricted according to changes in the state gaming laws. We are a law-abiding organization, and all our policies comply with the law.

            It has been noticed that your Bank account number is registered from the Restricted state of "Andhra Pradesh" and any transactions on the same is not permissible by the law. In the light of the above-mentioned fact, we request you to provide a Bank statement or Bank Passbook of a non Restricted state. Once the documents are received and verified, your account would be activated to update the bank details for future transactions.

            Regards,
            Team RummyCircle
            Jul 22, 2022
            Updated by Shreyanvi
            Please in future I will not play rummycircle. But try to understand to activate my account. I had 22, 000/- Rs in rummycircle account. Please help me. Is any another way to withdraw the money. Please help me.
            Jul 26, 2022
            Updated by Shreyanvi
            Please try to understand my problem. Once my account will be activate I will withdraw my money. And delete rummycircle app from my phone
            Aug 18, 2022
            Updated by Shreyanvi
            Many other rummy games don't ask like this. Is this is fake. It's not fake plz unblock my account
            Dec 10, 2022
            Updated by Shreyanvi
            How can i provide bank passbook of non Restricted state. Please send the instructions.
            Apr 30, 2023
            Updated by Shreyanvi
            How to provide document from non restriction state. What is the process
            Apr 30, 2023
            Updated by Shreyanvi
            Will u please provide the process for withdraw my money from my blocked account
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              R
              Rupeshsuresh Bura
              Jul 15, 2022
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              Username - rpsuresh789
              mobile[protected]
              mail - rpsuresh789 @ gmail.com
              I don't know what investigation you are doing on 07/06/2022 - saikumar [fairplay] told by 13/06/2022 i will get a resolution lateron 16/06/2022 - Fairplay team has asked my documents which i produced on 17/06/2022on 23/06/2022 - SAIKUMAR [fairplay ]called me and told me that the legal team has decided to give my winning amount and the same will be credited into My given sbi account by the end of month 30/06/2022.you didnt even look after that and due to full stress and financial pressure im having i said if i didn't get the money i have to end up my life {thats the situation i'm facing }in social media and they have permanently block my account and later onon 05/07/2022 -NEELESH [ fairplay ] has been called me and said sorry for inconvenience caused as per promised given by the SAIKUMAR the money will be credited to your SBI account please give us sometime legal team has already decided to give the money back and i'm also asking the same .IF THE LEGAL TEAM HAS BEEN DECIDED TOO GIVE MY MONEY BACK TO THE GIVEN SBI ACCOUNT ON 23/06/2022 WHATS THE PROBLEM FOR PAYMENTS AND FAIRPLAY TEAM TO TRANSFER THE MONEY AND WHY YOU SAYING ALL THESE MISINTERPRETED MESSAGES .ITS NOT 1 RUPEE OR 10 RUPEES 36 LAKHS .ITS MY LIFE CHANGING MONEY AND FAIRPLAY HAD ALREADY GIVEN THE PROMISE NOW WHY ARE YOU BACK STEPPING AND SEARCHING FOR EXCUSES NOT TO GIVE REPIES AND MONEY .
              NOTE : Support team says they had no right to take actions or give replies to blocked accounts
              Fairplay team says investigation going on going on even though on call itself a month back on 23/06/2022 investigation completed.
              The social media team says please mail us to the support team and they will get back to you .I Mean is there anything correct happening here?I sent this much clearfull mail but still the FAIRPLAY team simply says they have already given an answer on ticket id so so or investigation going on.
              I DEMAND AN ANSWER AND PLEASE CALL ME BACK ON MY REGISTERED MOBILE NUMBER AND PLEASE I BEG YOU TO TRANSFER THE MONEY AND CALL ME IF YOU HAD ANY DOUBTS .
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 22, 2022
              RummyCircle.com Customer Care's response
              Dear Rupeshsuresh,

              Greetings from RummyCircle.

              Please upload one of the following documents on our website for KYC verification of your account.
              1. Aadhar Card

              2. Passport

              3. Driving License

              4. Voter ID card

              Please click on the link below to upload the documents and please select KYC in the Drop down tab.
              https://www.rummycircle.com/player/account/profile.html

              Regards,
              Team RummyCircle
              Jul 22, 2022
              Updated by Rupeshsuresh Bura
              I already uploaded my aadhar card picture in the website and i already kyc verified account why you telling like these type of misinterpreted mails.

              im attaching my aadhar card & pancard here also along with bank passbook please verify and unblock my account

              Jul 23, 2022
              Updated by Rupeshsuresh Bura
              This is the reply from rummycircle when i asked for the aadhar card mail .
              they are saying my account is blocked and you are saying send us the aadhar card is this fair ?
              username - rpsuresh789
              mobile - [protected]
              played in april rumble and winning declared on june 03 2022.
              please do the anything if possible.

              Fair Play Team (RummyCircle)

              Jul 23, 2022, 3:55 AM GMT+5:30

              Dear Rupesh,
              Thank you for playing at RummyCircle.com India's premier online rummy site.

              Please note that we have permanently closed your account and it cannot be activated in the near future.

              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

              Regards,
              Fair Play Team }
              [protected]
              Call me
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                Rummycircle and legal team has already decided to give my money in my account username - rpsuresh789
                which i didnt even get until yet my life is really in stake i really need that money i played genuinely and im and everyone told me especially from FAIRPLAY TEAM [ saikumar & neelesh ]has been promised that the money will be credited back into my account which i didnt even got .
                My life is in so much trouble having so many financial...
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                Z
                Zjbhatt
                from Morbi, Gujarat
                Jul 15, 2022
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                Address: Old ghutu road

                My account has been block please unblock my account please😫🙏🙏💓
                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle.

                Could you share with us your registered username, mobile number and email ID so that we can assist.

                Regards,
                Team RummyCircle
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                  R
                  Rahulraviap
                  Jul 14, 2022
                  Resolved
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                  Resolved

                  Hi team,
                  1.
                  Username (rahulraviap) it was showing the blocked I have attached the file down below.so since last one month it was showing me as a blocked user so try to resolve the issues.
                  2.
                  They send a mail to me follow the steps but if have gone through those steps it was not showing to upload the document.

                  1. Account blocked
                  2. For document Re Kyc.

                  Regards,
                  Ravi.
                  Jul 18, 2022
                  Complaint marked as Resolved 
                  You are cheated to us without solving the issue how can you marked as a resolved the issue. Absolutely not failr to this rummy application
                  RummyCircle.com customer support has been notified about the posted complaint.
                  It didn't resolved the issue you are cheated to make marked a resolved the user issue shame less application.

                  User blocked - Comment #4023790 - Image #0
                  User blocked - Comment #4023790 - Image #1
                  User blocked - Comment #4023790 - Image #2
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                    R
                    Rahulraviap
                    Jul 14, 2022
                    Resolved
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                    Resolved

                    Hi Dear,

                    I have been using to play the game with this user I'd (rahulraviap) i have an account balance 1059 in the account it was showing the blocked account so I have pursue to this unblock my account I'm requesting to the rummy team.
                    +1 photos
                    Jul 18, 2022
                    Complaint marked as Resolved 
                    Dont you fell ashamed without solving the issue to marked as resolved.
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Jul 14, 2022
                    Updated by Rahulraviap
                    This is for a document verification.

                    Please enable the Revise document link to this user (rahulraviap)

                    Jul 14, 2022
                    Updated by Rahulraviap
                    I have already send a so many mails but they just gave a link to upload . I have gone through the link which you send it was showing like this when I click on upload button...
                    Jul 14, 2022
                    Updated by Rahulraviap
                    They just send this link to upload the proof of document. User (rahulraviap) but it was showing document already exist even I gone through the link which they send in a mail showing the cussy crack error message.

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                      V
                      Vaibhav Ingole
                      Jul 11, 2022
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                      Address: Mumbai kandivali lalgipada

                      Sir mera paisa vidrow nahi ho raha hai kab se try kar raha hu mai khuch karo n sir
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Dear Vaibhav,

                      Greetings from RummyCircle.

                      Could you share with us your registered username, mobile number and email ID so that we can assist.

                      Regards,
                      Team RummyCircle
                      Dear Vaibhav,

                      Greetings from RummyCircle.

                      Please share your username and registered email address so that we can assist you further.

                      Regards,
                      Team RummyCircle.
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                        S
                        SAHIL padda
                        Jul 10, 2022
                        Resolved
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                        Resolved

                        Address: Village Sirmani post office boharkawalu teh distt Kangra Himachal Pradesh

                        Alpha9918288- my 11 circle I'd
                        [protected]@gmail.com - Gmail id
                        [protected]-phone number
                        Please unblock account
                        Aug 11, 2022
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 10, 2022
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle.

                        We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

                        Regards,
                        Team RummyCircle.
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                          P
                          Prema3669
                          from Kadaladi, Tamil Nadu
                          Jul 10, 2022
                          Resolved
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                          Resolved

                          Please unblocked my account sir
                          Prema3669
                          [protected]@gmail.com
                          [protected]
                          +1 photos
                          Jul 10, 2022
                          Complaint marked as Resolved 
                          Your cheated sir not resolved my problem sir
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Jul 10, 2022
                          Updated by Prema3669
                          Please help me sir 🙏
                          Jul 10, 2022
                          Updated by Prema3669
                          Please reply my comment sir
                          Jul 10, 2022
                          Updated by Prema3669
                          Please resolve the problem sir. don't send fake resolved confirmation msg sir
                          Please response sir please

                          Verified Support
                          Jul 11, 2022
                          RummyCircle.com Customer Care's response
                          Dear Prema,

                          Greetings from RummyCircle.
                          Your account is already KYC verified. Please logout and login to view the changes.

                          Regards,
                          Team RummyCircle.
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                            B
                            Budigulu
                            Jul 9, 2022
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                            Not sending my withdrawal amount

                            I was playing since last one year and suddenly they said you have played unfair game and captured 10800 I have more 21000 in my rummy account but they are not sending sending it to my bank details nor they are allowing me to play in this site. Take immediate action against this company...
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                            Prema3669
                            from Kadaladi, Tamil Nadu
                            Jul 9, 2022
                            Resolved
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                            Resolved

                            I am not miss use my account. what reason my account blocked sir. please recovery my account sir 🙏
                            Username:prema3669
                            Email id: [protected]@gmail.co
                            Jul 9, 2022
                            Complaint marked as Resolved 
                            Username:prema3669 Email id: [email protected] P number :8489345142
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Jul 09, 2022
                            Updated by Prema3669
                            Please response sir
                            Jul 09, 2022
                            Updated by Prema3669
                            No response your rummy circle sir
                            Very Worst behaviour of the rummy circle.com

                            Jul 09, 2022
                            Updated by Prema3669
                            Not resolved
                            Jul 09, 2022
                            Updated by Prema3669
                            Return coming this page sir please help me sir

                            Jul 09, 2022
                            Updated by Prema3669
                            Not resolved problem sir.please help me sir
                            Jul 09, 2022
                            Updated by Prema3669
                            it's fake resolved sir. Please proberly help me sir.not resolved my problem sir.please unblocked my account sir
                            Jul 09, 2022
                            Updated by Prema3669
                            This page coming soon sir please unblocked my account sir

                            Verified Support
                            Jul 11, 2022
                            RummyCircle.com Customer Care's response
                            Dear Prema,

                            Greetings from RummyCircle.
                            Your account is already KYC verified. Please logout and login to view the changes.

                            Regards,
                            Team RummyCircle.
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                              Prema3669
                              from Kadaladi, Tamil Nadu
                              Jul 9, 2022
                              Resolved
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                              Resolved

                              L am not miss use my account. what reason my account blocked sir. please recovery my account sir 🙏
                              P
                              Username:prema3669
                              Email id: [protected]@gmail.com
                              Any information l will submit sir
                              Jul 10, 2022
                              Complaint marked as Resolved 
                              Thank you rummy circle best platform for money 💰 earnings always rummy circle
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 10, 2022
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle.

                              We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

                              Regards,
                              Team RummyCircle.
                              Jul 10, 2022
                              Updated by Prema3669
                              Username name:prema3669. email id: [protected]@gmail.com. phone number:[protected]
                              I'm not misuse my account, what reason my account blocked sir? Please recovery my account sir please.
                              User name :p.khongsni
                              Gmail.[protected]@gmail.com
                              Any information ? I will summit sir
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                                Prema3669
                                from Kadaladi, Tamil Nadu
                                Jul 9, 2022
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                                Not issue my account sir. but blocked my account sir please recovery my account sir 🙏
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Please reply sir
                                Prema3669's [Complaint's author] reply, Jul 9, 2022
                                Please help me sir
                                Please response sir
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                                  I
                                  Indrajit Hembram
                                  Jul 7, 2022
                                  Resolved
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                                  Resolved

                                  My Name is indrajit Hembram. I have been playing fairly rummycircle since 2 years. I have placed a withdrawal request (withdrawal id[protected] on 30 june and expected date has expired now. But still hasn't succeeded my withdrawal request. also another IDs 54850004 has failed and there message was

                                  Hi! Your withdrawal request on RummyCircle with ID: 54850004 could not be processed by the bank.(1st message).
                                  And 2nd message was

                                  Hi! Your withdrawal request of Rs.200 on RummyCircle has been successfully processed. Withdrawal ID: 54850004 Transaction ID:[protected] In case of any issue, please contact your bank!

                                  After that I checked my withdrawal history and shows 'withdrawal failed' message. Then I have contact the bank. They told me that They did not rejected the money from rummycircle.
                                  I have sent them(rummycircle.com) message many times and they promised me to solve it within 48 hours.But I has not get the solution till now.

                                  I would request rummycircle.com to please solve my problem as soon as possible or delete my account permanently.

                                  Regards & Thanks

                                  Indrajit
                                  I'd - indra4387271
                                  Jul 7, 2022
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Dear Player,

                                  Greeting from RummyCircle

                                  we completely understand your concern that you haven't received your withdrawal amount yet. We regret the inconvenience caused to you. We would like to inform you that the withdrawal request of Rs.480 that you have raised on 30th June is successfully processed from our end. We kindly request you to crosscheck with your bank once with this UTR reference number "[protected]". We have checked your account details and found that the other withdrawal with ID 54850004 has got rejected from your banker's end and the amount was credited back to your RummyCircle account. Feel free to contact us, if you have any further queries.

                                  Regards,
                                  Team RummyCircle
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                                    krishan6063
                                    from Gurgaon Rural, Haryana
                                    Jul 7, 2022
                                    Resolved
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                                    Resolved

                                    Website: rummycircle.com

                                    Not send my withdrawal amount in my bank account
                                    and not replying many emails.
                                    username:alpha89294ek
                                    name :krishan kumar
                                    email:[protected]@gmail.com
                                    Jul 8, 2022
                                    Complaint marked as Resolved 
                                    thank, s team, rummycircle.com for understanding my problem my amount recieved in my account
                                    RummyCircle.com customer support has been notified about the posted complaint.
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