ID : alpha65887sw
Withdrawal Request of INR 44, 000 on 26-Jun-2022, 9:42am
Withdrawal Rejected on 26-Jun-2022, 9:03pm
After the request has been rejected, my account has been blocked.
As requested by them, I had sent them an email and had sent multiple reminders for the past 4 days to resolve the issue so that I can get back to playing, all I get back is an automated response "Your request "Ticket Id : XXXXXX" with Ticket Id- XXXX has been responded. To add additional comments, reply to this email."
My current Withdraw-able amount is INR 47, 012
If Rummy Circle doesn't want to have me as a player, the least they should do is give a reason and credit my account with my withdraw-able cash amount at the earliest
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I had been with Rummy Circle for the past 4-5 years and had deposited tens of lakhs of rupees and my withdrawals from them are less than 1 %.
Had always been a very fair player, don't know any other way.
My experience over the years with respect to financial transactions has been very good with them, never had any issue - Infact used to feel as comfortable as I feel with my bank.
To play or not is upto us as nobody is forcing us, so I don't blame them for me losing high amount of money.
Aug 11, 2022
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2022
RummyCircle.com Customer Care's response Dear Player,
Greeting from RummyCircle
Please note that your account is under investigation. We will notify you once the investigation is done. For more information about your account status kindly send an email at [protected]@rummycircle.com.
Regards,
Team Rummy Circle.
Aug 29, 2022
Updated by Bap12 Rummy Circle thinks it can cheat people ... good luck with that !! - Lets see ...
Marked as resolved by whom ? when no action has been taken
Greetings from RummyCircle.
Please share your username and registered email address so that we can assist you further.
Regards,
Team RummyCircle.