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www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 38

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G
Ghulam Haider Shamsi
Jun 24, 2022
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Sir my account blocked my rummy circle team without any fraud.
RummyCircle.com customer support has been notified about the posted complaint.
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Hi Ghulam, Is this resolved? _ am in same situation !!
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    A
    Arasu Kannusamy
    Jun 24, 2022
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    Dear sir i send many mails to us but reply from support team and I would like get back my account for playing am fair pleyer my proofs are submitted by mistakenly so kindly respond my mail and reopen my account
    RummyCircle.com customer support has been notified about the posted complaint.
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      R
      Rhythm Bhiwani
      Jun 23, 2022
      Resolved
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      Resolved

      I never registered with Rummy Circle, but then also I keep on getting their promotional message on my and my family's phone number. I even e-mailed them regarding the issue long ago, but i keep on receiving those sms
      Jul 27, 2022
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jun 24, 2022
      RummyCircle.com Customer Care's response       Dear Player,

      Greetings from RummyCircle.

      Please share with us your mobile number so that we can assist you further.

      Regards,
      Team RummyCircle.
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        M
        Mesaraghu
        from Bengaluru, Karnataka
        Jun 23, 2022
        Resolved
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        Resolved

        Kindly ban this in Karnataka. They are cheating people especially youth. I lost around 4 to 5 lakes and now famil is struggling because of me. I addicted like anything my life is in danger please ban this in Karnataka Orelse I will suicide.
        Feb 8, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 24, 2022
        RummyCircle.com Customer Care's response         Dear Player,

        Greetings from RummyCircle.

        Please share your username and registered email address so that we can assist you further.

        Regards,
        Team RummyCircle.
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          A
          Arasu Kannusamy
          Jun 22, 2022
          Resolved
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          Resolved

          Hello sir this my genuine account and my sibling submitting my proof to his account by mistakenly so please reopen my account i don't know about our policy before account blocked so kindly reopen my account this my genuine account i don't have another account my username arasua26 and mail id [protected]@gmail.com
          Jul 27, 2022
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 24, 2022
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle.

          We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

          Regards,
          Team RummyCircle.
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            A
            Arasu Kannusamy
            Jun 22, 2022
            Resolved
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            Resolved

            Hello am not giving my proof to two account forgetly submitting proof to two account my siblings so please reopen my account i send many mails to support team but still no response can you please solve this problem I want my accoun to back so please help to me once again I ask to please reopen my account
            Feb 8, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jun 22, 2022
            RummyCircle.com Customer Care's response             Dear Player,

            Greeting from RummyCircle

            we'd like to help. Please share your username and registered email address and we will look at it at the earliest.

            Regards,
            Team RummyCircle.
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              S
              Sandeepmane987
              Jun 22, 2022
              Resolved
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              Resolved

              Hello sir,
              user name:netaji7890

              Sir, i have in my account and it has been blocked till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. I am fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

              my mobile no: [protected]

              Alternat number [protected]
              Feb 8, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jun 22, 2022
              RummyCircle.com Customer Care's response               Dear Player,

              Greeting from RummyCircle

              Please note that your account is under investigation. We will notify you once the investigation is done. For more information about your account status kindly send an email at [protected]@rummycircle.com.

              Regards,
              Team RummyCircle.
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                N
                NIGAM BEHERA
                Jun 22, 2022
                Resolved
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                Resolved

                Rummycircle pe koi rummy mat khelo, purey ke purey cheater hai yeh log, withdrawal amount credit nahin kar rahe hai.. Every month verify and Review ka bahana kar ke, 3- 4 din hold me daal dete hai amount..

                Such a wastage garbage app rummycircle
                Jul 25, 2022
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 22, 2022
                RummyCircle.com Customer Care's response                 Dear Player,

                Greeting from RummyCircle

                we'd like to help. Please share your username and registered email address and we will look at it at the earliest.

                Regards,
                Team RummyCircle.
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                  N
                  NIGAM BEHERA
                  Jun 22, 2022
                  Resolved
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                  Resolved

                  2 of my withdrawal transaction is being in hold by your Company, its already been 2 days but not credited to my account... Your customer service did not replied my exact query.
                  Aug 4, 2022
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Jun 22, 2022
                  Updated by NIGAM BEHERA                   My complaints are still Pending not resolved by your verification Department, I want my hard working money back... You can hold my winning amount, whatever I deposited in your rummy circle account please return it to my account... I don't want to be a part of your Company any more.
                  Verified Support
                  Jun 24, 2022
                  RummyCircle.com Customer Care's response                   Dear Player,

                  Greetings from RummyCircle.

                  The money will surely be in your account soon. Withdrawals can take about 3 working days to process excluding weekends/ other holidays. We request your patience till the expected date.

                  Regards,
                  Team RummyCircle.
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                    A
                    Arasu Kannusamy
                    Jun 21, 2022
                    Resolved
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                    Resolved

                    Hello sir my kyc is under review after one decade so please verify my kyc my mail id [protected]@gmail.com and username arasua26
                    Feb 8, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 22, 2022
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Greeting from RummyCircle

                    As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence this account has also been closed. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

                    Regards,
                    Team RummyCircle
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                      N
                      NIGAM BEHERA
                      Jun 21, 2022
                      Resolved
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                      Resolved

                      Why always my WITHDRAWL under Review checks, for every 15 days you people are doing this type of things, if you are unable to pay the WITHDRAWL amount instantly, then please close your rummy circle platform..
                      Why are you harrasing us..
                      Feb 8, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 24, 2022
                      RummyCircle.com Customer Care's response                       Dear Player,

                      Greetings from RummyCircle.

                      Please share your username and registered email address along with the withdrawal amount so that we can assist you further.

                      Regards,
                      Team RummyCircle.
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                        P
                        Parivar Home
                        Jun 19, 2022
                        Resolved
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                        Resolved

                        My user id is Kissna123. At last night when I open app for playing it says your account is closed for security reasons. I have my money in account. Now I can't withdraw it. Nor I can play on table. I don't do anything wrong. So unblock my account immediately.
                        Feb 8, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 24, 2022
                        RummyCircle.com Customer Care's response                         Dear Player,

                        Greetings from RummyCircle.

                        We are glad to inform you that we have successfully activated your account.

                        Regards,
                        Team RummyCircle.
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                          R
                          Raj8920548729
                          from Ghaziabad, Uttar Pradesh
                          Jun 16, 2022
                          Resolved
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                          Resolved

                          I had an old account which was not accessable due to lost phone where I used a new I'd in rummy Circle after few days I done my kyc and they blocked my new I'd after several complaints they asked me to open my old I'd which I dint use from past 3 years any how I tried and opened my old account and they informed me that the amount would be transferred in my new account, they transferred only my half of the amount I wanted to know where the other half amount go is that a service charge
                          Feb 8, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 17, 2022
                          RummyCircle.com Customer Care's response                           Dear Player,

                          Greetings from RummyCircle.

                          Please share your username and registered email address so that we can assist you further.

                          Regards,
                          Team RummyCircle.
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                            D
                            drakking animes status
                            Jun 16, 2022
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                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            We would like to inform you that your mobile number is not registered with rummy circle.com.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              A
                              AravindC1122
                              Jun 16, 2022
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                              Account Blocked deliberately - Allow me to withdraw the existing amount in my account.

                              Username: parahunt
                              Email: [protected]@gmail.com
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                N
                                Nandha56
                                Jun 15, 2022
                                Resolved
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                                Resolved

                                Website: www.Rummycircle.com

                                I submitted NYC documents same. So much rejected. So give a chance for re KYC
                                Jul 20, 2022
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2022
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Greeting from RummyCircle.

                                Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <vffvvb55> and transferred the available balance to <NkDhevan>. Request you to login and continue playing with account <NkDhevan>.

                                Regards,
                                Team RummyCircle.
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                                  M
                                  Maruthi Kadam
                                  Jun 14, 2022
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                                  Address: Mumbai

                                  Mera ac blocked kiya he to aap mera ac Anbloked kijiye mera ac he netaji7890 muje mera paisa withdraw karna he mera mo no[protected] he
                                  RummyCircle.com customer support has been notified about the posted complaint.
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                                    G
                                    Gyandev Kumar
                                    from Ghazipur, Uttar Pradesh
                                    Jun 12, 2022
                                    Resolved
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                                    Resolved

                                    Address: Village Rewsan Post khushmhi, Village Rewsan Post khushmhi, Village Rewsan Post khushmhi

                                    You didn't setisfy condition
                                    Jul 17, 2022
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 13, 2022
                                    RummyCircle.com Customer Care's response                                     Dear Player,

                                    Greeting from RummyCircle

                                    we'd like to help. Please share your username and registered email address and we will look at it at the earliest.

                                    Regards,
                                    Team RummyCircle.
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                                      S
                                      Satyanarayana surla
                                      Jun 8, 2022
                                      Resolved
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                                      Resolved

                                      My mobile number linked with rummycircle is [protected]
                                      And my email ID is : [protected]@gmail.com
                                      Please complete my KYC verification
                                      Feb 8, 2026
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 09, 2022
                                      RummyCircle.com Customer Care's response                                       Dear Player,

                                      Greeting from RummyCircle

                                      we'd like to help. Please share your username and registered email address and we will look at it at the earliest.

                                      Regards,
                                      Team RummyCircle.
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                                        S
                                        Satyanarayana surla
                                        Jun 7, 2022
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                                        Hello my rummycircle account related with [protected] and [protected]@gmail.com is blocked for mismatching the name please reverify my KYC and unblock my account
                                        RummyCircle.com customer support has been notified about the posted complaint.
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