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RummyCircle.com Complaints & Reviews

www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 43

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M
Mahalakshmi kumar
Apr 18, 2022
Resolved
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Resolved

They are sending messages to me daily. it's totally irritating me. stop sending messages to my number [protected].
Feb 8, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

Could you share with us your registered username, mobile number and email ID so that we can assist.

Regards,
Team RummyCircle
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    N
    Nmsrdr1
    Apr 18, 2022
    Resolved
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    Resolved

    Website: Rummycircle.com

    I am Susmita Sardar, email id [protected]@gmail.com. I withdraw amount from my I'd 3 times. One time the amount credited but two times the amount not credited to my bank account. But Successful withdrawal are showing in my Id and amount debited from my id.
    Take necessary steps.
    May 19, 2022
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Apr 18, 2022
    Updated by Nmsrdr1     Bank statement and withdrawal photo given.

    Verified Support
    Apr 18, 2022
    RummyCircle.com Customer Care's response     Dear Player,

    Greetings from RummyCircle.

    Could you share with us your registered username, mobile number and email ID so that we can assist.

    Regards,
    Team RummyCircle
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      S
      Sohilkhan
      from Junagadh, Gujarat
      Apr 17, 2022
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      Address: 362001

      My account close so allow me to change my bank account
      RummyCircle.com customer support has been notified about the posted complaint.
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        A
        Ashu7347
        Apr 17, 2022
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        Address: 491, Purab tola

        My account is blocked 😔
        RummyCircle.com customer support has been notified about the posted complaint.
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          R
          Ramviyashva
          Apr 16, 2022
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          Address: Villupuram

          Unable to login sir please help me sir
          RummyCircle.com customer support has been notified about the posted complaint.
          Apr 16, 2022
          Updated by Ramviyashva           Please help me sir
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            R
            Rohit2309
            Apr 15, 2022
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            I never registered on my11circle still I am getting the promotional messages. Please delete my contact data and stop sending me any messages from now.
            RummyCircle.com customer support has been notified about the posted complaint.
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              F
              Fayaz Faizal
              Apr 15, 2022
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              Website: Rummycircle.com

              I am no longer using this app. Pls delete my number from ur database and stop spamming my messages inbox.
              RummyCircle.com customer support has been notified about the posted complaint.
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                S
                Sunkara Navya devi
                Apr 14, 2022
                Resolved
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                Resolved

                Rummy circle team.

                Why my account blocked suddenly without any prior information. At least leave my amount which is added by me to rummy account.
                My account details.
                User id Navyak2623
                Feb 8, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 16, 2022
                RummyCircle.com Customer Care's response                 Hi Player, we regret to inform you that playing online Rummy and Fantasy for prizes from the State of 'Andhra Pradesh' has been restricted according to changes in the state gaming laws. We are a law-abiding organization, and all our policies comply with the law. It has been noticed that your Bank account number is registered from the state of 'Andhra Pradesh' and any transactions on the same is not permissible by the law. In the light of the above-mentioned fact, we request you to provide a Bank statement or Bank Passbook of a non 'Andhra Pradesh' state. Once the documents are received and verified, your account would be activated to update the bank details for future transactions. Regards, Team RummyCircle.
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                  R
                  rohit mandavkar
                  Apr 14, 2022
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                  Address: Panvel

                  My withdrawal amount 8538 does not credited in account. Withdrawal id[protected]
                  Please do needfully
                  RummyCircle.com customer support has been notified about the posted complaint.
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                    M
                    [email protected]
                    from Sultanpur, Uttar Pradesh
                    Apr 13, 2022
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                    Address: Sultanpur

                    Dear sir my id has been closed plz reopen my id my nomber mikki7867 my phone number [protected] plz reopen my id my phone number account thanks
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 15, 2022
                    RummyCircle.com Customer Care's response                     Hi Player, our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed < Mikki7867 > and transferred the available balance to < Garibali7867 > .Request you to login and continue playing with account . Regards, Team RummyCircle.
                    Verified Support
                    Apr 15, 2022
                    RummyCircle.com Customer Care's response                     Hi Player, our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed < Mikki7867 > and transferred the available balance to < Garibali7867 > .Request you to login and continue playing with account . Regards, Team RummyCircle.
                    Apr 15, 2022
                    Updated by [email protected]                     Dear sir my id has been closed plz reopen my id my phone number [protected] my id Mikki7867 please sir open my id pls pls pls sir
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                      S
                      Sunkara Navya devi
                      Apr 13, 2022
                      Resolved
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                      Resolved

                      User name of rummy circle Navyak2623

                      My account blocked and I'm not able to withdraw my cash from rummy account to why its blocked I'm not able to understand. I write so many mail to support team and fairplay team but problem is still not resolved
                      Feb 8, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Apr 13, 2022
                      Updated by Sunkara Navya devi                       There is no update till.
                      Verified Support
                      Apr 15, 2022
                      RummyCircle.com Customer Care's response                       Hi Player, we request you to kindly send us an email on [protected]@rummycircle.com. Regards, Team RummyCircle
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                      Till the problem Is not resolved.
                      Reply
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                        V
                        VikasJadhav_654321
                        Apr 12, 2022
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                        Multiple issues to report
                        My withdrawal showing successful but amount not credited in my bank account
                        Unable to reach them on customer care number though I am eligible as per their policies.
                        No appropriate revert to resolve complaint instead I only received auto acknowledgement email.
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Apr 12, 2022
                        Updated by VikasJadhav_654321                         My registered email is bitcoin.[protected]@gmail.com
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                          P
                          Pawansangod
                          from Kota, Rajasthan
                          Apr 11, 2022
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                          My username is - Avantikassn
                          Email - [protected]@gmail.com
                          Mere Account me 24000+ Rupey hai, jab mene withdrawal lagaya to kyc pending me thi jo 5 din tak approved nhi hui fir approved hone ke bad withdrawal lagaya to Account block kar diya. Why ??
                          I request you to unblock my account.
                          Mene meri bank se paise add kiya tha or ab withdrawal nahi de rahe ho
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            R
                            Ripon13
                            Apr 10, 2022
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                            You suspended my account Ripon 20 but what about my money? Send back my money.
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              D
                              Datta2806
                              from Mumbai, Maharashtra
                              Apr 10, 2022
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                              Address: India

                              After 226 reminder mail send to below id not received revert.

                              Mail id
                              [protected]@games24x7.com - CIO

                              [protected]@rummycircle.com, RummyCircle, RummyCircle, RummyCircle
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Sep 11, 2022
                              Updated by Datta2806                               Please update current status
                              Sep 12, 2022
                              Updated by Datta2806                               Kindly update current y
                              Oct 29, 2022
                              Updated by Datta2806                               Please arrange call regarding my complaint
                              Nov 03, 2022
                              Updated by Datta2806                               Your mail response -
                              Hello,



                              We provide our users with an opportunity to post their complaints online in order to find a solution to their problem. Often the companies try to contact the complainants and offer to resolve the issue. The solution of a company representative of your complaint does not depend on us.
                              Nov 03, 2022
                              Updated by Datta2806                               Please update my complaint current status
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                                B
                                Biiplab .......
                                Apr 8, 2022
                                Resolved
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                                Resolved

                                Someone is using my number illegally on rummy circle app.I have not downloaded the app nor am i using it but i am getting messages from the app.
                                I need it to stop.

                                Thanks
                                Feb 8, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 10, 2022
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Greetings from RummyCircle.

                                Could you share with us your registered username, mobile number and email ID so that we can assist.

                                Regards,
                                Team RummyCircle"
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                                  T
                                  Tinkoo Poswal
                                  Apr 7, 2022
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                                  Website: Rummy Circle

                                  Respect sir i have played open account by the name of arusiharpit in rummy circle. And play game and win approx 15 thousands amt now I want to withdrawal my amt before I kyc is required. During kyc by mistake I have provided documents oh my husband aadhar card due to the same rummy circle rejected my kyc with no further liberty to update my kyc documents.
                                  May I kind request you to please provide me one more opportunity to update my kyc documents or update my aadhar with my rummy circle account copy of aadhar card is enclosed

                                  Regads

                                  Komal
                                  Mobile No [protected]
                                  RummyCircle.com customer support has been notified about the posted complaint.
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                                    A
                                    Accentcs
                                    from Mumbai, Maharashtra
                                    Apr 6, 2022
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                                    It's Accentcs
                                    I have completed milestone on 04/04/2022 10 am to 05/04/202212:55am of 620 pt 12 times But price 2850 not received Same again hapan on 05/04/2022 10 am to 06/04/202212:55am of 620 pt 12 = times But price 2850 not received
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    I received this amount Today it's resolved thank you rummy circle
                                    Reply
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                                      A
                                      Aishu gowda
                                      Apr 6, 2022
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                                      Please do change kyc verification
                                      RummyCircle.com customer support has been notified about the posted complaint.
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                                        S
                                        sylvester punith
                                        Apr 4, 2022
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                                        Today i placed a withdrawal amount of rs 17600 at 12.31am on. But still I haven't received the amount to bank account but everytime I used to get it immediately to bank account ..
                                        Please check the status of this reference I'd sir

                                        User id

                                        Punith1987

                                        Withdrawal reference id
                                        47534108
                                        RummyCircle.com customer support has been notified about the posted complaint.
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