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RummyCircle.com
Play Games24x7 Pvt. Ltd.
Customer satisfaction rating: 55%
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P.O.Box 17640, Malad (W)
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Mumbai City District
Maharashtra
India - 400064

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Customer satisfaction rating
55%
Complaints
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My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already...
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My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already...
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My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already...
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My account has been unnecessarily blocked citing that it is linked with multiple id. as I only have one id and no other id...
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Please unblock my account. My username is amits6138625. I am not able to join any contest please help me because i haven't...
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My account has been unnecessarily blocked citing that it is linked with multiple id. Even though I gave it in writing that they should feel free to block other id except (rummy.ch2000) as I only have one id and no other id has been opened by me. Still there is no reply on the email which I sent to your team. Kindly unblock the mentioned id as I know I have in no way broken any rules of the company.
Dec 30, 2020

Complaint Status

RummyCircle.com customer support has been notified about the posted complaint.
Until now I haven't received any reply from rummy circle neither here nor in my email although they say they always respond in 4-6 hours
Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

Regards,
Team RummyCircle.
panwarvishal's [Complaint's author] reply, Dec 31, 2020
Before you people will transfer the money could you please share the details of those multiple accounts which you are quoting that they are linked with my ID. Are they all belonging in my name please confirm because as far as I know there is no other account which I have.
Dear Player,

Greetings from RummyCircle.

As we have closed your RummyCircle account, your balance amount is already transferred into your bank account.

For more information, we request you to please write to [protected]@RummyCircle.com.

Regards,
Team RummyCircle.
panwarvishal's [Complaint's author] reply, Jan 3, 2021
Team,

Please check I have written multiple times to your email address however no one responds on the same. All i receive is an acknowledgment email that someone will respond in 4-6 hours but no one does.
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    My username is amits6138625 and my email address is [protected]@gmail.com. my account has been closed and i have emailed...
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    Dear sir my rummy circle gmail id blacked. My username dhanaji7085.
    Dec 28, 2020

    Complaint Status

    RummyCircle.com customer support has been notified about the posted complaint.
    Dear Player,

    Greetings from RummyCircle.

    We have checked and found that your registered email id 'jdhan****[protected]@gmail.com' is already verified.

    Let us know if we can help you with anything else.

    Regards,
    Team RummyCircle.
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      My username is amits6138625 and my email address is [protected]@gmail.comgmail.com.
      I am not able to play any...
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      My username is amits6138625 and my email address is [protected]@gmail.comgmail.com. my account hasbeen clised and i am not able to withdraw money from account please help me in withdrawl of money from my account
      How to reopen my account
      Dec 27, 2020

      Complaint Status

      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle.

      RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

      If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

      Regards,
      Team RummyCircle.
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        My username is amits6138625 and my email address is [protected]@gmail.comgmail.com. I am not albe to join any contest...
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        I want to know that if my account is blocked in which i have added my aadhar card and bank account. Can i use those in other account so that i can play Rummycircle please help me
        Dec 25, 2020

        Complaint Status

        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings from RummyCircle.

        RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

        If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

        Regards,
        Team RummyCircle.
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          My username is prash7233975 and email address is [protected]@gmail.com just a few days ago i have registered in my...
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          Please unblock my account.My username is amitmitu24 and email address is [protected]@gmail.com. I am not able to join...
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          Please unblock my account.My username is amits6138625 and email address is [protected]@gmail.com. I am not able to join...
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          My username is amits6138625 and eMail address is [protected]@gmail.com kindly activate my account I haven't done anything...
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          My username is amitmitu24 and my email address is [protected]@gmail.com. I am not albe to join any contest or withdraw...
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          My rummycircle account is closed re open my account immediately
          My rummycircle account is closed re open my account immediately
          Dec 23, 2020

          Complaint Status

          RummyCircle.com customer support has been notified about the posted complaint.
          Dear Player,

          Greetings from RummyCircle.

          We request you to share your username and email address so that we can look into the matter.

          Regards,

          Team RummyCircle.
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            Please unblock my account.My username is ashasharma24. I am not able to join any contest please help me because i haven't...
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            My account id is amits6138625 and i want to unblock my account please help me
            Joining contests
            Dec 20, 2020

            Complaint Status

            RummyCircle.com customer support has been notified about the posted complaint.
            Dear Player,

            Greetings from RummyCircle.

            As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

            Please feel free to write back in case of any questions. We will be more than happy to assist you.

            Regards,
            Team RummyCircle.
            Rakeshkumar1974's [Complaint's author] reply, Dec 21, 2020
            Please unblock my account i didn't have any other account please again check it out and help me to unblock my account
            Rakeshkumar1974's [Complaint's author] reply, Dec 23, 2020
            Am i getting my money back or please help me to activate my account
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