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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
Complaints 2505
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1144
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RummyCircle.com reviews & complaints page 61

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S
Snehameshram1810
Apr 14, 2021
Resolved
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Resolved

Please unblock my account.My username is ace1665980 and email address is [protected]@gmail.com I am not able to join any games it shows your account has been closed due to security reason please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone is not working when i played rummy in my phone so i logged in other phone. please its request unblock my account.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Apr 14, 2021
Updated by Snehameshram1810
I already contacted you so many times through mail but i didnt get any solution for this.
Apr 14, 2021
Updated by Snehameshram1810
Thanks for your support. They activate my account But they deduct my money as reversal debit.

Apr 15, 2021
Updated by Snehameshram1810
Today they do transaction of reversal amount and after that blocked my account and now withdrawn amount shows 0rs.
Verified Support
Apr 17, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence, this account has also been closed.

Please note that you still have a balance of Rs <2687.95> and that we shall credit back this to your account in the next 5 to 7 working days.

Regards,
Team RummyCircle.
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    Phoranti Meena
    Apr 14, 2021
    Resolved
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    Resolved

    I AM try to playcash Rummy
    Aug 5, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
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      Apr 13, 2021
      Resolved
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      Resolved

      Address: Wakwad VAKWAD teh.shirpur, dist.dhule, Wakwad VAKWAD teh.shirpur, dist.dhule

      I have two rummy circle account.my regular rummy circle account is pawaraujwal and temporary account is is ace1630650 I have delete my temporary account please unblock this account pawaraujwal my gmail is [protected]@gmail.com please complete my kyc documents. I hope you will help me. Thanks sir
      Aug 5, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle.

      We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account permanently.

      For more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

      Regards,
      Team RummyCircle.
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        R
        Rakeshkumar1974
        Apr 13, 2021
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        My username is anubh7267903 and email address is [protected]@gmail.com. my account is suspended yesterday. I don't know why my account has been suspended please help me to activate my account as i am a loyal user of you as i use my 11 account on web version and yesterday i have logged my account in mobile app and my account is blocked
        RummyCircle.com customer support has been notified about the posted complaint.
        Please sir Reopen my close x account and allow me to play cash contest
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          A
          AshaKumari1979
          Apr 13, 2021
          Resolved
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          Resolved

          Please unblock my account. My username is amits6138625. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
          Aug 5, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Dear Player,

          Greetings from RummyCircle.

          We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account permanently.

          For more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

          Regards,
          Team RummyCircle.
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            A
            Amitmitu24
            Apr 13, 2021
            Resolved
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            Resolved

            Please unblock my account.My username is ashasharma24 and email address is [protected]@gmail.com I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
            Aug 5, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Dear Player,

            Greetings from RummyCircle.

            We have observed irregularities in your account and suspect a violation of our Terms of Service.
            We have accordingly suspended your account permanently.

            For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

            Regards,
            Team RummyCircle.
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              N
              Neettoo Rwt
              Apr 12, 2021
              Resolved
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              Resolved

              Address: Chamoli

              My id verification showing failed, how can revised it, can you help me
              Apr 13, 2021
              Complaint marked as Resolved 
              Mi adharcard showing failed. What should I do. How cal i revise it
              RummyCircle.com customer support has been notified about the posted complaint.
              Dear Player,

              Greetings from RummyCircle.

              We request you please write to us at [protected]@rummycircle.com or [protected]@my11circle.com along with your username and email address so that our team can help you with this.

              Regards,
              Team RummyCircle.
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                Neettoo Rwt
                Apr 12, 2021
                Resolved
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                Resolved

                Address: Chamoli

                My id verification in failed. What should I do, can I change its, if I change it then how can will.
                Apr 12, 2021
                Complaint marked as Resolved 
                My adharcard is not verified . Why
                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle.

                We request you please write to us at [protected]@rummycircle.com or [protected]@my11circle.com along with your username and email address so that our team can help you with this.

                Regards,
                Team RummyCircle.
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                  C
                  chinnum2138
                  Apr 12, 2021
                  Resolved
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                  Resolved

                  My account was blocked and KYC is also verified, I had added my amount 5500/- and I want play but i am unable to play, please help to play
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Dear Player,

                  Greetings from RummyCircle.

                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                  Regards,
                  Team RummyCircle.
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                    N
                    Nims vsv
                    from Mumbai, Maharashtra
                    Apr 11, 2021
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                    Address: Surat

                    My kyc new provide new Document upload please help me
                    My username Nimsvsv
                    my Gmail [protected]@gmail.com
                    Please @rummycircle help me
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Please help me @rummycircle
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                      N
                      Nims vsv
                      from Mumbai, Maharashtra
                      Apr 11, 2021
                      Resolved
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                      Resolved

                      Address: Surat

                      My money not withdrawal
                      My kyc underreview
                      Please my help
                      +1 photos
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Dear Player,

                      Greetings from RummyCircle.

                      We see that your account is already KYC verified. As you are still getting an error to verify your KYC, kindly log out and re-login back to your Rummy Circle account.

                      Regards,
                      Team RummyCircle.
                      Nims vsv's [Complaint's author] reply, Apr 15, 2021
                      I also logged out but not yet Kyc complete
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                        J
                        jadhav1999mh
                        Apr 9, 2021
                        Resolved
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                        Resolved

                        Address: At post Waghadi bk

                        Sir Iam Punamchand Jadhav with username:jadhav1999mh
                        Email: [[protected]@gmail.com]My under Review KYC is not verified plz verify My Adhar KYC... For Me Am play beautiful rummy circle but now my account block so plz unblock my Account🙏 My Rummy Circle account has Rs 458 plz unblock my account
                        +1 photos
                        Apr 11, 2021
                        Complaint marked as Resolved 
                        from last one-week i had an issue. Iam unable to play cash games and transactions, when i am clicking on add cash a pop up comes as 'you cannot play cash games and do cash transactions on this account' same was attached. My account was kyc verified and have money to play please solve this sir, iam eagerly waiting for your response
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Apr 09, 2021
                        Updated by jadhav1999mh
                        Iam Punamchand Jadhav with username:jadhav1999mh
                        Email: [[protected]@gmail.com]My under Review KYC is not verified plz verify My Adhar KYC... For Me Am play beautiful rummy circle but now my account block so plz unblock my Account🙏 My Rummy Circle account has Rs 458 plz unblock my account
                        Apr 16, 2021
                        Updated by jadhav1999mh
                        If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account
                        Apr 16, 2021
                        Updated by jadhav1999mh
                        If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account
                        Apr 16, 2021
                        Updated by jadhav1999mh
                        If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account

                        Dear Player,

                        Greetings from RummyCircle.

                        We have observed irregularities in your account and suspect a violation of our Terms of Service.
                        We have accordingly suspended your account permanently.

                        For more information about your account kindly send an email at [protected]@My11circle.com from your registered email ID.

                        Regards,
                        Team RummyCircle.
                        Dear Player,

                        Greetings from RummyCircle.

                        We have observed irregularities in your account and suspect a violation of our Terms of Service.
                        We have accordingly suspended your account permanently.

                        For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

                        Regards,
                        Team RummyCircle.
                        If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account
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                          D
                          dattabikram6
                          Apr 4, 2021
                          Resolved
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                          Resolved

                          Address: North 24 parganas.kol 700081

                          By mistake I installed the app on my another device. Then in able to sign in or login.email& phone number also changed.situation demand but unable to sign in or login.please tell me how I recover my game an carry-on my Play
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Dear Player,

                          Greetings from RummyCircle.

                          We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                          Regards,
                          Team RummyCircle.
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                            S
                            Sarikha Hariharan
                            Apr 2, 2021
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                            Hi.
                            I am using rummy circle account for first time and they have blocked my account and telling that Ian using multiple accounts. I have 15000 in my account and they and are not completing my kyc. please help me regarding this issue and try to revert my money back.
                            My account id- haran3878
                            My mail id- [protected]@gmail.com
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Dear Player,

                            Greetings from RummyCircle.

                            We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                            Regards,
                            Team RummyCircle.
                            Please Reopen my close account
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                              Amitmitu24
                              Mar 27, 2021
                              Resolved
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                              Resolved

                              Please unblock my account.My username is ashasharma24 and email address is [protected]@gmail.com I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dear Player,

                              Greetings from RummyCircle.

                              We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account permanently.

                              For more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

                              Regards,
                              Team RummyCircle.
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                                N
                                Nagesh dabare
                                Mar 26, 2021
                                Resolved
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                                Resolved

                                Address: Maharashtra shelu

                                My account is closed open my account
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
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                                  D
                                  Dnyaneshwar Beldar
                                  Mar 24, 2021
                                  Resolved
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                                  Resolved

                                  Address: Kalyan east mumbai

                                  Mera game play nahi ho raha hai
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                  Regards,
                                  Team RummyCircle.
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                                    N
                                    Nitinpai32
                                    Mar 22, 2021
                                    Resolved
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                                    Resolved

                                    Address: P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064

                                    Please do not spam.
                                    i have been playing rummy on your app from last week and I found that When you first invest you will win with good margin with low points and once you invest your profile will be moved to robo players bucket where you will be playing with computer means robo players means players created by the software.
                                    Once in next level once you pay 750 or 1000 rupees you will never get a origional sequence on deck..you will also never get a jocker or you if you get lot of jocker with hand game you will not get sequence for the show game and trapped there my big points.
                                    You will be keep losing all your money instantly, that how software is designed not you to win but ofcourse
                                    the software Owner to win.
                                    And about the withdraw transcation - Citing transcation under process and not doing instant transcation.
                                    they want the money to be stuck with them for 4-5 days, there by leving the player to be forced to play so that they can earn more commssions.
                                    if there is a technical problem for withdrawal, is by cant't You put a pop saying the same at the time of adding cash?
                                    If we send a email, you wil send a reply via robot.
                                    So, i am interestegly investing more proofs and Hired some software team to investigate your software.
                                    [protected]@rummycircle.com this email ID is not valid, kindly check.
                                    I am providing my username and email id below kindly reply on this .
                                    Username : narayan02003
                                    Email ID : narayan.[protected]@gmail.com

                                    and they make complaint status resolved without resolving the issue then what is the use of consumer complaints forum.

                                    Kindly note if you block my account i will create new more accounts and still investigate and will collect proofs to expose you.

                                    Regards,
                                    Narayan
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 23, 2021
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We have replied to you on your registered email id. We request you to check your email " narayan.[protected]@gmail.com " for the response to your query.

                                    Regards,
                                    Team RummyCircle.
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                                      Nitinpai32
                                      Mar 21, 2021
                                      Resolved
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                                      Resolved

                                      It seems legit, but they cheat you for your money, apparently some players can be robots so they will always win your money, or you might get disconnected and again your money is lost, doesn't seem to convincing to put money into it. i recommend don't put money into it, you will lose it.
                                      Kindly ban this site immediately.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Mar 22, 2021
                                      Updated by Nitinpai32
                                      Please do not spam.
                                      i have been playing rummy on your app from last week and I found that When you first invest you will win with good margin with low points and once you invest your profile will be moved to robo players bucket where you will be playing with computer means robo players means players created by the software.
                                      Once in next level once you pay 750 or 1000 rupees you will never get a origional sequence on deck..you will also never get a jocker or you if you get lot of jocker with hand game you will not get sequence for the show game and trapped there my big points.
                                      You will be keep losing all your money instantly, that how software is designed not you to win but ofcourse
                                      the software Owner to win.
                                      And about the withdraw transcation - Citing transcation under process and not doing instant transcation.
                                      they want the money to be stuck with them for 4-5 days, there by leving the player to be forced to play so that they can earn more commssions.
                                      if there is a technical problem for withdrawal, is by cant't You put a pop saying the same at the time of adding cash?
                                      If we send a email, you wil send a reply via robot.
                                      So, i am interestegly investing more proofs and Hired some software team to investigate your software.
                                      [protected]@rummycircle.com this email ID is not valid, kindly check.
                                      I am providing my username and email id below kindly reply on this .
                                      Username : narayan02003
                                      Email ID : narayan.[protected]@gmail.com

                                      Kindly note if you block my account i will create new more accounts and still investigate and will collect proofs to expose you.

                                      Regards,
                                      Narayan
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                      Regards,
                                      Team RummyCircle.
                                      Nitinpai32's [Complaint's author] reply, Mar 22, 2021
                                      this mail id is not valid and stop giving autorobot reply
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      We request you please write to us at [protected]@rummycircle.com or [protected]@my11circle.com along with your username and email address so that our team can help you with this.

                                      Regards,
                                      Team RummyCircle.
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                                        AshaKumari1979
                                        Mar 19, 2021
                                        Resolved
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                                        Resolved

                                        Please unblock my account.My username is ashasharma24 and email address is [protected]@gmail.com I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                                        +1 photos
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 21, 2021
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        Thank you for contacting us.

                                        Please check your registered mail ID inbox we have already replied to you.

                                        For more information about your account kindly send an email at "[protected]@rummycircle.com" from your registered email ID.

                                        Regards,
                                        Team RummyCircle.
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