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Updated: Sep 27, 2025
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1354
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RummyCircle.com reviews & complaints page 61

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S
[email protected]
Apr 19, 2021
Resolved
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I got this mail from rummy circle.com i updated my bank details but there is no option for wthdrawl and my balance shows only 6rs.
And after that they didnot give any confirmation whether i withdrawn my money from account or they transfer my money on to it.

(Kindly note that we have activated your account "samansh2003 ". Please update your bank details and revert back on mail with confirmation.

In order to change your bank details, you may click on "My Account" and then click on "Withdrawal".

Request you to please update the bank details properly without missing a single digit for smooth processing of withdrawal to your bank account.

We assure you that we will serve you in the best possible way.
Thank you for playing at Rummycircle.com!)
Aug 12, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2021
RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed.

For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

Regards,
Team RummyCircle.
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    B
    Bandum
    Apr 18, 2021
    Resolved
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    Resolved

    Address: Shelave

    Dear sir/Madam I request to you delet my rummy circle account and remove my email address permanent.
    Aug 5, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
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      A
      Anurag1386
      Apr 18, 2021
      Apr 17, 2023
      This thread was updated on Apr 17, 2023
      Resolved
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      Resolved

      KYC showing already associated with other ID

      I never created any ID on Rummy Circle earlier however error msz is coming your adhar card already associated in our data base.

      I have sent multiple emails but no response yet and even they are showing complaint resolved every time. I am really frustrated because of this fraud. The first customer care I have seen where no response is coming to customer even after being a genuine player. My email ID and mobile is verified how...
      Helpful
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      46 found this helpful
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      K
      Koli95
      Apr 17, 2021
      Resolved
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      Resolved

      Address: At Post Waghadi Bk

      Iam shyamkor Bai with username: kolipm95
      Email: [[protected]@gmail.com] Why did you close my account? I need to activate my account now
      May 9, 2021
      Complaint marked as Resolved 
      Why did you close my account? I need to activate my account now Why did you close my account? I need to activate my account now
      RummyCircle.com customer support has been notified about the posted complaint.
      Apr 17, 2021
      Updated by Koli95       Why did you close my account? I need to activate my account now

      View replies
      Dear Player,

      Greetings from RummyCircle.

      As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed.

      For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

      Regards,
      Team RummyCircle.
      Reply
      Dear Player,

      Greetings from RummyCircle.

      As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed.

      For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

      Regards,
      Team RummyCircle.
      Reply
      Koli95's [Complaint's author] reply, Apr 25, 2021
      If you see my multiple accounts, close any one account and continue another account
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        H
        harsh@k
        Apr 16, 2021
        Resolved
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        Resolved

        Hi my name is Harsh kumar,
        My user name is ace2304711
        at my circle 11 and rummycircle
        and my gmail is [protected]@gmail.com

        Dear team, I have uploaded my addhar card for kyc verification but it got rejected, and now I'm not getting the option to re-upload i.e verification restricted by your side ..I request you all to solve my concern, a huge amount will be stuck so please check this out.
        Aug 12, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2021
        RummyCircle.com Customer Care's response         Dear Player,

        Greetings from RummyCircle.

        We have observed irregularities in your account and suspect a violation of our Terms of Service.
        We have accordingly suspended your account permanently.

        For more information about your account kindly send an email at [protected]@my11circle.com from your registered email ID.

        Regards,
        Team RummyCircle.
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          K
          KuldeepB
          Apr 16, 2021
          Resolved
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          Resolved

          Address: Hariyana

          Please reopen my closed rummy circle account as soon til play cash rummy
          Aug 5, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Dear Player,

          Greetings from RummyCircle.

          We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

          Regards,
          Team RummyCircle.
          Reply
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            H
            harshanayka
            Apr 15, 2021
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            Please unblock my account.My username is harshanayka5 and email address is
            [protected]@gmail.com am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 17, 2021
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            We have observed irregularities in your account and suspect violation of our Terms of Service.
            We have accordingly suspended your account.

            Regards,
            Team RummyCircle.
            Apr 20, 2021
            Updated by harshanayka             We have observed irregularities in your account and suspect violation ok but irregularities am not agree my 1 account Only
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              S
              [email protected]
              Apr 15, 2021
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              Hi. My userID is samansh2003. and eamil id is [protected]@gmailcom. I used my account to other device(moms) from last 3-4 months now you suddenly blocked my account. I have a balance in my account please unblock my account.
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              My issue not yet resolved. They asked me for bank details they activate my account but i cant withdraw my money and i updated bank details but they not give any confirmation about withdrawl.
              Reply
              Dear Player,

              Greetings from RummyCircle.

              As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed.

              For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

              Regards,
              Team RummyCircle.
              Reply
              Please open my rummycircle account
              Reply
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                H
                harshanayka
                Apr 15, 2021
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                Address: Gujarat surat city

                Please unblock my account.My username is harshanayka5 and email address is
                [protected]@gmail.com I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Dear Player,

                Greetings from RummyCircle.

                We have observed irregularities in your account and suspect violation of our Terms of Service.
                We have accordingly suspended your account.

                Regards,
                Team RummyCircle.
                Reply
                I only new drive login suspect my account
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                  D
                  Deepakaadi
                  Apr 15, 2021
                  Resolved
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                  Resolved

                  My id - [protected]@gmail.com
                  Pass - [protected]@

                  Documents are attached.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Player,

                  Greetings from RummyCircle.

                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                  Regards,
                  Team RummyCircle.
                  Reply
                  Shali1111691's reply, Apr 30, 2021
                  My account closed please open rummycircle my email ID [email protected]
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                    S
                    Snehameshram1810
                    Apr 14, 2021
                    Resolved
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                    Resolved

                    Please unblock my account.My username is ace1665980 and email address is [protected]@gmail.com I am not able to join any games it shows your account has been closed due to security reason please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone is not working when i played rummy in my phone so i logged in other phone. please its request unblock my account.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Apr 14, 2021
                    Updated by Snehameshram1810                     I already contacted you so many times through mail but i didnt get any solution for this.
                    Apr 14, 2021
                    Updated by Snehameshram1810                     Thanks for your support. They activate my account But they deduct my money as reversal debit.

                    Apr 15, 2021
                    Updated by Snehameshram1810                     Today they do transaction of reversal amount and after that blocked my account and now withdrawn amount shows 0rs.
                    Verified Support
                    Apr 17, 2021
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Greetings from RummyCircle.

                    As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence, this account has also been closed.

                    Please note that you still have a balance of Rs <2687.95> and that we shall credit back this to your account in the next 5 to 7 working days.

                    Regards,
                    Team RummyCircle.
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                      P
                      Phoranti Meena
                      Apr 14, 2021
                      Resolved
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                      Resolved

                      I AM try to playcash Rummy
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Player,

                      Greetings from RummyCircle.

                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                      Regards,
                      Team RummyCircle.
                      Reply
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                        [email protected]
                        Apr 13, 2021
                        Resolved
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                        Resolved

                        Address: Wakwad VAKWAD teh.shirpur, dist.dhule, Wakwad VAKWAD teh.shirpur, dist.dhule

                        I have two rummy circle account.my regular rummy circle account is pawaraujwal and temporary account is is ace1630650 I have delete my temporary account please unblock this account pawaraujwal my gmail is [protected]@gmail.com please complete my kyc documents. I hope you will help me. Thanks sir
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Dear Player,

                        Greetings from RummyCircle.

                        We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account permanently.

                        For more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

                        Regards,
                        Team RummyCircle.
                        Reply
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                          R
                          Rakeshkumar1974
                          Apr 13, 2021
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                          My username is anubh7267903 and email address is [protected]@gmail.com. my account is suspended yesterday. I don't know why my account has been suspended please help me to activate my account as i am a loyal user of you as i use my 11 account on web version and yesterday i have logged my account in mobile app and my account is blocked
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Please sir Reopen my close x account and allow me to play cash contest
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                            A
                            AshaKumari1979
                            Apr 13, 2021
                            Resolved
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                            Resolved

                            Please unblock my account. My username is amits6138625. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle.

                            We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account permanently.

                            For more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

                            Regards,
                            Team RummyCircle.
                            Reply
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                              A
                              Amitmitu24
                              Apr 13, 2021
                              Resolved
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                              Resolved

                              Please unblock my account.My username is ashasharma24 and email address is [protected]@gmail.com I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings from RummyCircle.

                              We have observed irregularities in your account and suspect a violation of our Terms of Service.
                              We have accordingly suspended your account permanently.

                              For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

                              Regards,
                              Team RummyCircle.
                              Reply
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                                N
                                Neettoo Rwt
                                Apr 12, 2021
                                Resolved
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                                Resolved

                                Address: Chamoli

                                My id verification showing failed, how can revised it, can you help me
                                Apr 13, 2021
                                Complaint marked as Resolved 
                                Mi adharcard showing failed. What should I do. How cal i revise it
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you please write to us at [protected]@rummycircle.com or [protected]@my11circle.com along with your username and email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
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                                  N
                                  Neettoo Rwt
                                  Apr 12, 2021
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                                  Resolved

                                  Address: Chamoli

                                  My id verification in failed. What should I do, can I change its, if I change it then how can will.
                                  Apr 12, 2021
                                  Complaint marked as Resolved 
                                  My adharcard is not verified . Why
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We request you please write to us at [protected]@rummycircle.com or [protected]@my11circle.com along with your username and email address so that our team can help you with this.

                                  Regards,
                                  Team RummyCircle.
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                                    C
                                    chinnum2138
                                    Apr 12, 2021
                                    Resolved
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                                    Resolved

                                    My account was blocked and KYC is also verified, I had added my amount 5500/- and I want play but i am unable to play, please help to play
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
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                                      N
                                      Nims vsv
                                      from Mumbai, Maharashtra
                                      Apr 11, 2021
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                                      Address: Surat

                                      My kyc new provide new Document upload please help me
                                      My username Nimsvsv
                                      my Gmail [protected]@gmail.com
                                      Please @rummycircle help me
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Please help me @rummycircle
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