RummyCircle.com Complaints & Reviews

I want to know that if my account is blocked in which i have added my aadhar card and bank account. Can i use those in other account so that i can play Rummycircle please help me

Aug 5, 2021

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RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 26, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

Regards,
Team RummyCircle.

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My username is prash7233975 and email address is [protected]@gmail.com just a few days ago i have registered in my 11 circle and deposited some money in it but there was no beat the expert contest so i mail about the same to them and they ask me to share screenshot and tell me to update my app and i do whatever they said after they said they have escalated my issue to concerned department and after they mailed me that my id is linked with multiple account how this is possible even i hadn't played a single cash contest and my account is just 1 day old and i also have deposited money in my account but rather to solve my issue they just block my account. This is how customer should be treated please help me to solve my issue

+2 photos

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

Regards,
Team RummyCircle.

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Please unblock my account.My username is amitmitu24 and email address is [protected]@gmail.com. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities and i have just reset my phone after that when i tried to play any contest i was not able to play or withdraw my money so please help me as i don't have any other id also i have used my aadhar card and account number and I don't be able to play Rummycircle so please help me to activate my account or please show the way to withdraw my money

+1 photos

Aug 9, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

Regards,
Team RummyCircle.

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Please unblock my account.My username is amits6138625 and email address is [protected]@gmail.com. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in my ppc and after that i was not able to join any contest and when i go to withdraw the money they are saying that my account is blocked please help me of withdraw my money

+1 photos

Aug 10, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

Please feel free to write back in case of any questions. We will be more than happy to assist you.

Regards,
Team RummyCircle.

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My username is amits6138625 and eMail address is [protected]@gmail.com kindly activate my account I haven't done anything wrong i have just logged in my account in my new phone after that i am not able to join any contest or withdrawa my money so please help me to activate my account so that i can play cash contests and also i have already mailed you but there isn't any response to my mail i have verified my documents and i am a loyal user so please help me

+1 photos

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

Please feel free to write back in case of any questions. We will be more than happy to assist you.

Regards,
Team RummyCircle.

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My username is amitmitu24 and my email address is [protected]@gmail.com. I am not albe to join any contest or withdraw my money and i haven't done anything wrong or any suspicious activities from my account i have just logged in my account in web after that i am not able to join any contest they are saying that my account is linked with multiple ID's i don't know about that how my account is linked with multiple ID's so please help me to activate my account

+1 photos

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

Regards,
Team RummyCircle.

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Address: Makali dasanapura hobli Bangalore north

My rummycircle account is closed re open my account immediately

+1 photos

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 24, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We request you to share your username and email address so that we can look into the matter.

Regards,

Team RummyCircle.

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Please unblock my account.My username is ashasharma24. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account

+1 photos

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

Regards,

Team RummyCircle.

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A

AshaKumari1979

Dec 21, 2020

Please help me to unblock my account

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My account id is amits6138625 and i want to unblock my account please help me

+1 photos

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 21, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

Please feel free to write back in case of any questions. We will be more than happy to assist you.

Regards,
Team RummyCircle.

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Rakeshkumar1974's [Complaint's author] reply, Dec 21, 2020

Please unblock my account i didn't have any other account please again check it out and help me to unblock my account

Rakeshkumar1974's [Complaint's author] reply, Dec 23, 2020

Am i getting my money back or please help me to activate my account

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I by mistakely gave my old adhar card for verification and I want to give a new one! I want to give my document for verification so it matches the player name and bank account details.

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 20, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We understand your concern and request you to share your updated Aadhar card at [protected]@RummyCircle.com along with your username and email address so that our team can help you with this.

Regards,

Team RummyCircle.

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I am Krishna Bose, I opened a account in rummy circle and played and won some amount when I placed a withdrawal they won't even send the money. They won't even reply to emails. In their web site it's mentioned as 4-6 hrs withdraw will be credited to bank. But they won't send it. Wrote around 10 emails and they didn't even reply. Lost every single game played after that. This is not a genuine site. Take immediate action.

[protected] doesn't get connected. [protected]@rummycircle.com they won't reply.

[protected]@rummycircle.com they won't reply

+1 photos

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We apologize for the inconvenience caused to you. We request you to share your email address and username along with the transaction details so that we can help you with this.

Regards,

Team RummyCircle.

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Address: Surendranagar

Website: Rummycircle

Sir/ ma'am i have biggest issue with your rummycircle game the issue is that i can't play the game and can't get back my money (i can't withdraw my rummycircle balance) why this is issue is happening
Please solve this issue be quickly
My rummycircle user name Hasan706065
My Gmail id [protected]@gmail.com
My phone number [protected]

+1 photos

Aug 12, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Dec 04, 2020

Updated by Hassu0143 Sir/ ma'am i have biggest issue with your rummycircle game the issue is that i can't play the game and can't get back my money (i can't withdraw my rummycircle balance) why this is issue is happening
Please solve this issue be quickly
My rummycircle user name Hasan706065
My Gmail id [protected]@gmail.com
My phone number [protected]

Verified Support

Dec 06, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We request you to provide a copy of the bank passbook for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle. Once the documents received are verified, and in order, your account would be activated. Please send your Bank Passbook to [protected]@RummyCircle.com.

Regards,
Team RummyCircle.

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Website: www.rummycircle.com

Dear Sir / mam.
We have playing this game last 4 year .
This game totally handling software.
And we have complaint my account is clossed . And I send last 2 year mail but not respond my mail.

customer care not replied old customer.

No any contact details provided customer.

As per Google's company no is invalid.

ID Possible111karo

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Dear sir,

I have sent many mail but till date TDs certificate not received from date june 2019 to 31 march 2020 also current year
Please give me ?
Why you late ?

Aug 8, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

Please share your username and email address so that we can check with the concerned team and help you with this.

Regards,

Team RummyCircle.

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Address: Gadkachh

Kyc verification failed
Username: nims1807
Gmail: [protected]@gmail.com
Please Help 🙏 RummyCircle

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 24, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

Please note that your name does not match the document received. Hence, we request you to provide the document in your name only in order to verify your account.

For more information, you can write at [protected]@RummyCircle.com.

Regards,

Team RummyCircle.

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nims1807's [Complaint's author] reply, Nov 25, 2020

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Address: Raigarh

I closed my account on 11 oct 2020 but till date 22/11/2020 you not refund me my deposit balance Rs 5000/-, I mail so many times rummy circle customer care but not any share reference number of refund amount, so plz share me reference number of reversed transaction

+1 photos

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 24, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We regret any inconvenience caused. Please share your username and registered email address details with us, and we will look at it right away.

Regards,
Team RummyCircle.

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Address: Gadkachh

At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my father rummy account. I didn't know the rule. Now i have given same account and same kyc so kyc is blocked i can't sumbit new account. Kindly help me so that verification may complete first. So kindly solve problemm

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nims1807

from Powai, Maharashtra

Nov 21, 2020

Please help me my kyc verification blocked

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Address: Jk पेट्रोल पम्प के पास मुंगावली

Arjun krvat acaund is blok

+1 photos

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 20, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

Regards,
Team RummyCircle.

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Address: No.4/13, Market porm Chennai 600081

My account is closed how to reopen

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 20, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

Regards,
Team RummyCircle.

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Address: Gadkachh

I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to withdraw amount.
for that they asked me for KYC verification process.
but for my surprise they told me that document was already being used with some other account.contact customer care.
i contacted them from past 3 days and they are saying we found some irregularities you can't do any cash transaction on my your account.
i have total rupees 444 in my account.how can i withdraw this amount.my userid is nims1807 and my mail id is [protected]@gmail.com
please help me regarding this

Nov 21, 2020

Complaint marked as Resolved

Please help me my kyc verification blocked please help me my kyc verification unblock please help

RummyCircle.com customer support has been notified about the posted complaint.

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N

Nc1809

from Lucknow, Uttar Pradesh

Jan 29, 2021

I make a new account on Rummy circle and I win the case and I go do transection and they need kyc process and I put document not match with registration user that why my account was block plssss help me to unblock my account and correct document in kyc user name-Nc1809, mobile verify, e-mail verify only kyc is under review plssss help me

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J

Jessie Ravi

Mar 24, 2021

Kyc update

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R

Rajiyagandhi

Jun 5, 2022

Kyc verification 🔓 pls

My kyc verification blocked please Help me - Comment #4003704 - Image #0

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Rajiyagandhi's reply, Jun 5, 2022

Please help me my kyc verification blockd please help my kyc verfication unblock help me

R

Rajiyagandhi

Jun 5, 2022

Please kyc ubdate

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Rajiyagandhi's reply, Jun 5, 2022

Please help me

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RummyCircle.com Complaints & Reviews

File a complaint to RummyCircle.com

RummyCircle.com reviews & complaints page 66

about the kyc verification

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Reason for suspension of my account

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Revoke account suspension

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Withdrawal of money

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My account has been closed how to activate my account or get my money

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Help me to activate my account

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My rummycircle account is closed re open my account immediately

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Activate account

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Joining contests

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Adhar card verification

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Cheating sitev

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Unable to transfer unable to play game

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Account not Active last 2 year

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Winning amount TDs certificate not given by rummycircle

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Kyc verification failed

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Deposit amount not refund

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Help me please

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You cannot games or do Cash

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Account re open

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My kyc verification blocked please Help me

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