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RummyCircle.com Complaints & Reviews

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Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 66

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R
Rakeshkumar1974
Jan 8, 2021
Resolved
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Resolved

My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already sent you a mail regarding my withdrawal issue and you have said that my money will be credited to my account in 3-4 days but i have received a mail that my request has been rejected so please help me as I only have one id and no other id has been opened by me . Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
Aug 13, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

We regret to inform you that we will not be able to activate your account, For the available balance of your account, we have already initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

Regards,
Team RummyCircle.
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    AshaKumari1979
    Jan 7, 2021
    Resolved
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    Resolved

    My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already sent you a mail regarding my withdrawal issue and you have said that my money will be credited to my account in 3-4 days but i have received a mail that my request has been rejected so please help me as I only have one id and no other id has been opened by me . Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
    Aug 12, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 09, 2021
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle.

    We regret to inform you that we will not be able to activate your account, For the available balance of your account, we have already initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

    Regards,
    Team RummyCircle.
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      AshaKumari1979
      Jan 3, 2021
      Resolved
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      Resolved

      My account has been unnecessarily blocked citing that it is linked with multiple id. as I only have one id and no other id has been opened by me .My username is amits6138625. Still there is no reply on the email which I sent to your team regarding my withdrawal. Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
      Aug 19, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 06, 2021
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle.

      We regret the inconvenience caused to you, We have initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

      Regards,
      Team RummyCircle.
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        R
        Rakeshkumar1974
        Dec 31, 2020
        Resolved
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        Resolved

        Please unblock my account. My username is amits6138625. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
        Aug 13, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 06, 2021
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle.

        We regret the inconvenience caused to you, We have initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

        Regards,
        Team RummyCircle.
        Pliz Ri opan my account
        My no.[protected]
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          P
          panwarvishal
          from Bengaluru, Karnataka
          Dec 30, 2020
          Resolved
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          Resolved

          My account has been unnecessarily blocked citing that it is linked with multiple id. Even though I gave it in writing that they should feel free to block other id except (rummy.ch2000) as I only have one id and no other id has been opened by me. Still there is no reply on the email which I sent to your team. Kindly unblock the mentioned id as I know I have in no way broken any rules of the company.
          Aug 5, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Until now I haven't received any reply from rummy circle neither here nor in my email although they say they always respond in 4-6 hours
          Dear Player,

          Greetings from RummyCircle.

          As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

          As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

          Regards,
          Team RummyCircle.
          panwarvishal's [Complaint's author] reply, Dec 31, 2020
          Before you people will transfer the money could you please share the details of those multiple accounts which you are quoting that they are linked with my ID. Are they all belonging in my name please confirm because as far as I know there is no other account which I have.
          Dear Player,

          Greetings from RummyCircle.

          As we have closed your RummyCircle account, your balance amount is already transferred into your bank account.

          For more information, we request you to please write to [protected]@RummyCircle.com.

          Regards,
          Team RummyCircle.
          panwarvishal's [Complaint's author] reply, Jan 3, 2021
          Team,

          Please check I have written multiple times to your email address however no one responds on the same. All i receive is an acknowledgment email that someone will respond in 4-6 hours but no one does.
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            R
            Rakeshkumar1974
            Dec 29, 2020
            Resolved
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            Resolved

            My username is amits6138625 and my email address is [protected]@gmail.com. my account has been closed and i have emailed so many times to reopen it but there is always only one reply that my account has been suspended due to multiple id link I don't know what is that but i am a loyal user of yours and i have 350 rs there and i m not able to withdraw money from my account because whenever I tried they say that i am a blocked user please help me and tell me what i should do
            Aug 6, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 31, 2020
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle.

            RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

            If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

            Regards,
            Team RummyCircle.
            Verified Support
            Dec 31, 2020
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle.

            As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

            Please feel free to write back in case of any questions. We will be more than happy to assist you.

            Regards,
            Team RummyCircle.
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              D
              dhanaji7085
              Dec 28, 2020
              Resolved
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              Resolved

              Address: Bhend

              Dear sir my rummy circle gmail id blacked. My username dhanaji7085.
              Aug 5, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Dear Player,

              Greetings from RummyCircle.

              We have checked and found that your registered email id 'jdhan****[protected]@gmail.com' is already verified.

              Let us know if we can help you with anything else.

              Regards,
              Team RummyCircle.
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                R
                Rakeshkumar1974
                Dec 28, 2020
                Resolved
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                Resolved

                How to reopen closed account

                My username is amits6138625 and my email address is [protected]@gmail.comgmail.com.
                I am not able to play any contest amd not able to withdraw money from my account and j have sent many mails regarding this issue but still i didn't find the way to withdraw money from my account because when i go to withdraw money from my account it says that you are blocked sk ease help me tk withdraw money...
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                R
                Rakeshkumar1974
                Dec 27, 2020
                Resolved
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                Resolved

                My username is amits6138625 and my email address is [protected]@gmail.comgmail.com. my account hasbeen clised and i am not able to withdraw money from account please help me in withdrawl of money from my account
                Aug 5, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle.

                RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

                If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

                Regards,
                Team RummyCircle.
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                  Rakeshkumar1974
                  Dec 26, 2020
                  Resolved
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                  Resolved

                  My username is amits6138625 and my email address is [protected]@gmail.comgmail.com. I am not albe to join any contest or withdraw my money and i haven't done anything wrong or any suspicious activities from my account i have just logged in my account in web after that i am not able to join any contest they are saying that my account is linked with multiple ID's i don't know about that how my account is linked with multiple ID's so please help me to activate my account please withdrawal my money in my account
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 27, 2020
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle.

                  RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

                  If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

                  Regards,
                  Team RummyCircle.
                  Verified Support
                  Dec 31, 2020
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle.

                  As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                  Please feel free to write back in case of any questions. We will be more than happy to assist you.

                  Regards,
                  Team RummyCircle.
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                    A
                    AshaKumari1979
                    Dec 25, 2020
                    Resolved
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                    Resolved

                    I want to know that if my account is blocked in which i have added my aadhar card and bank account. Can i use those in other account so that i can play Rummycircle please help me
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Dear Player,

                    Greetings from RummyCircle.

                    RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

                    If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

                    Regards,
                    Team RummyCircle.
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                      P
                      prashantthakur177188
                      Dec 24, 2020
                      Resolved
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                      Resolved

                      My username is prash7233975 and email address is [protected]@gmail.com just a few days ago i have registered in my 11 circle and deposited some money in it but there was no beat the expert contest so i mail about the same to them and they ask me to share screenshot and tell me to update my app and i do whatever they said after they said they have escalated my issue to concerned department and after they mailed me that my id is linked with multiple account how this is possible even i hadn't played a single cash contest and my account is just 1 day old and i also have deposited money in my account but rather to solve my issue they just block my account. This is how customer should be treated please help me to solve my issue
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 26, 2020
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle.

                      As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

                      Regards,
                      Team RummyCircle.
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                        Amitmitu24
                        Dec 24, 2020
                        Resolved
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                        Resolved

                        Please unblock my account.My username is amitmitu24 and email address is [protected]@gmail.com. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities and i have just reset my phone after that when i tried to play any contest i was not able to play or withdraw my money so please help me as i don't have any other id also i have used my aadhar card and account number and I don't be able to play Rummycircle so please help me to activate my account or please show the way to withdraw my money
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 26, 2020
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle.

                        As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

                        As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

                        Regards,
                        Team RummyCircle.
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                          R
                          Rakeshkumar1974
                          Dec 24, 2020
                          Resolved
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                          Resolved

                          Please unblock my account.My username is amits6138625 and email address is [protected]@gmail.com. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in my ppc and after that i was not able to join any contest and when i go to withdraw the money they are saying that my account is blocked please help me of withdraw my money
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 26, 2020
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle.

                          As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                          Please feel free to write back in case of any questions. We will be more than happy to assist you.

                          Regards,
                          Team RummyCircle.
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                            R
                            Rakeshkumar0408
                            Dec 23, 2020
                            Resolved
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                            Resolved

                            My username is amits6138625 and eMail address is [protected]@gmail.com kindly activate my account I haven't done anything wrong i have just logged in my account in my new phone after that i am not able to join any contest or withdrawa my money so please help me to activate my account so that i can play cash contests and also i have already mailed you but there isn't any response to my mail i have verified my documents and i am a loyal user so please help me
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 26, 2020
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle.

                            As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                            Please feel free to write back in case of any questions. We will be more than happy to assist you.

                            Regards,
                            Team RummyCircle.
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                              Amitmitu24
                              Dec 23, 2020
                              Resolved
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                              Resolved

                              My username is amitmitu24 and my email address is [protected]@gmail.com. I am not albe to join any contest or withdraw my money and i haven't done anything wrong or any suspicious activities from my account i have just logged in my account in web after that i am not able to join any contest they are saying that my account is linked with multiple ID's i don't know about that how my account is linked with multiple ID's so please help me to activate my account
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 26, 2020
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle.

                              As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

                              As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

                              Regards,
                              Team RummyCircle.
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                                M
                                Madhu Kumar Singh
                                Dec 22, 2020
                                Resolved
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                                Resolved

                                Address: Makali dasanapura hobli Bangalore north

                                My rummycircle account is closed re open my account immediately
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you to share your username and email address so that we can look into the matter.

                                Regards,

                                Team RummyCircle.
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                                  AshaKumari1979
                                  Dec 21, 2020
                                  Resolved
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                                  Resolved

                                  Please unblock my account.My username is ashasharma24. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 22, 2020
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

                                  As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

                                  Regards,

                                  Team RummyCircle.
                                  Please help me to unblock my account
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                                    R
                                    Rakeshkumar1974
                                    Dec 20, 2020
                                    Resolved
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                                    Resolved

                                    My account id is amits6138625 and i want to unblock my account please help me
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                                    Please feel free to write back in case of any questions. We will be more than happy to assist you.

                                    Regards,
                                    Team RummyCircle.
                                    Rakeshkumar1974's [Complaint's author] reply, Dec 21, 2020
                                    Please unblock my account i didn't have any other account please again check it out and help me to unblock my account
                                    Rakeshkumar1974's [Complaint's author] reply, Dec 23, 2020
                                    Am i getting my money back or please help me to activate my account
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                                      Ace1704
                                      Dec 18, 2020
                                      Resolved
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                                      Resolved

                                      I by mistakely gave my old adhar card for verification and I want to give a new one! I want to give my document for verification so it matches the player name and bank account details.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      We understand your concern and request you to share your updated Aadhar card at [protected]@RummyCircle.com along with your username and email address so that our team can help you with this.

                                      Regards,

                                      Team RummyCircle.
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