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RummyCircle.com Complaints & Reviews

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Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 72

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C
chandu3377
Jul 12, 2020
Jan 10, 2023
This thread was updated on Jan 10, 2023
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my rummy circle account suspension

Hi team,

User id: chand3032187
My account was suspended without any reason when i wrote a mail to "[protected]@rummycircle.com" below response, when i asked them what kind irregularities i got no response after that there was total 23000/- amount in my account, without any reason they simply suspended, i was played only one to one points rummy, i didn't committ any fraud, please remove the suspension on my account. Allow...
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Naidu4905
Jul 11, 2020
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I am requesting for my mail id which is registered with the username (Raj4732002). I have been stoped using this account long back but again i want reuse the account. I am asking this by sending the mails to [protected]@rummycircle.com but there is no response.
RummyCircle.com customer support has been notified about the posted complaint.
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    kalidass karuppasami
    Jul 11, 2020
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    Hello,

    I have my account with the withdrawable amount 6000. However i'm unable to do so. I get blocked player error. Please look into this.

    Username dinesh94439
    +4 photos
    RummyCircle.com customer support has been notified about the posted complaint.
    Hi!

    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

    Regards,
    Team RummyCircle.
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      Indu Prasad
      Jul 9, 2020
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      Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064

      My father is addicted to this family breaking and peace ruining website 'Rummycircle.com". There is no peace in my house ever since this website trapped my father. There is not a single day in my house that goes without fights, because my father is addicted to this unethical website that traps people in the name of easy name.
      Please do something before my family is ruined.
      Aug 13, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jul 10, 2020
      RummyCircle.com Customer Care's response
      Hi, we do understand your concern. We need details of your father's RummyCircle account.
      Kindly provide us with username and registered email address on priority. Our team will get it checked.
      Also, you can directly email us at [protected]@rummycircle.com. Regards, Team RummyCircle.
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        P
        Prakash lourdu
        Jul 9, 2020
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        Address: St. ANTONY Street

        Hi sir i love rummy but my rummycircle account is closed please reopen my accounts my mobile number is [protected] my email id [protected]@gmail.com my username jspriyan please please help me
        +1 photos
        RummyCircle.com customer support has been notified about the posted complaint.
        Jul 09, 2020
        Updated by Prakash lourdu
        Reopen my rummycircle account

        Hi!

        We regret any inconvenience caused. Please share your username and registered email address details with us via email and we will look at it right away.

        Regards,
        Team RummyCircle.
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          M
          murty prc
          from Sirsi, Karnataka
          Jul 7, 2020
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          ID closed, but personal data not removed in database

          Address: Mumbai and Bengaluru

          I am a small stake player with id murty1157 in Rummy Circle since 2016.
          Even though I lost a considerable amount in all these years, but I really
          enjoyed the cash games.

          In May first week I requested rummycircle to hold my account for 15 days
          due to my personal reasons, whereas rummy circle had closed my account
          murty1157 permanently. I request many times to re-activate my account and
          I was...
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          Parshuram Rajguru
          Jul 6, 2020
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          Address: Vill. Zagdewadi .po. vadapuri Talk. Indapur dist.pune. pin.413106. (m.h)

          Sir my old email id not working my google account. Please. Sir my old email id [protected]@gmail.com. Change and add to my new email id [protected]@gmail.com. Please solution my this problem sir.
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 07, 2020
          RummyCircle.com Customer Care's response
          Hi, Please send us your query along with your details at [protected]@rummycircle.com and we will look into it on priority. Regards, Team RummyCircle.
          Jul 14, 2020
          Updated by Parshuram Rajguru
          Sir I request you to kindly provide us my old email ID.
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            K
            KaRThiC220
            Jul 6, 2020
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            Address: Rummycircle.com

            Hi my account id is karthic220.
            Few days ago i started playing cash games in rummycircle.com. Unexpectedly i got a notice this morning
            Which said that
            Your account was closed and cannot play anymore. Also
            I got a reply that multiple account' as the reason from the support side.

            But really i don't have any other active account in that game site as they replied.
            Current issue is still i have some money in my account and there is no further response from game support team.
            Help me to recover my game account or the cash in my account.
            Please do the needful.

            Thanks.
            +2 photos
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 07, 2020
            RummyCircle.com Customer Care's response
            Hi,

            We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

            Regards, Team RummyCircle.
            Jul 07, 2020
            Updated by KaRThiC220
            Hi
            As I already contacted thrice,
            I got the same response at second and third time..
            Yet my query unresolved...
            I attached the screenshot here.
            Check it and do the need.
            Thanks.

            Jul 07, 2020
            Updated by KaRThiC220
            since my reply there is no any response from fairplay team,
            Please check it too.

            Jul 23, 2020
            Updated by KaRThiC220
            Still its unresolved.. !
            Jul 23, 2020
            Updated by KaRThiC220
            Refund my money to the same upi ID which I made payments to rummycircle..
            Jul 23, 2020
            Updated by KaRThiC220
            I hope the lagging period in responsing the customers may results in prior actions..
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              Kalairajue Kalai
              Jul 5, 2020
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              Address: Kalathumedu street nadukkuppam village post

              Cheng's my mobile number
              RummyCircle.com customer support has been notified about the posted complaint.
              Hi

              Thanks for writing in. Please share the details of your query along with your username and email address with us via email and we will look at it right away.

              Regards,
              Team RummyCircle
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                Prasanth7227
                Jul 4, 2020
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                I am upload wrong date of birth (12/12/2002) new birth day date (12/12/2001)
                RummyCircle.com customer support has been notified about the posted complaint.
                Hi,

                We'd like to help. Please share your username and registered email address with us via mail at [protected]@rummycircle.com and we will look into it at the earliest.

                Regards,
                Team RummyCircle
                Plz unblock my rummy circle account
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                  S
                  Sari Pattu
                  Jun 30, 2020
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                  My name was mismatch on the kyc. There are no option to change my kyc or name or bank details. When am going to do withdraw please contact [protected]@rummycircle.com. When am doing to the same email i'd there are no resolve sollution
                  +1 photos
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Hi,

                  We sincerely regret the inconvenience caused. In order to resolve your issue, please provide us with your username and registered email address. We'll get it checked for you.

                  Regards,

                  Team RummyCircle.
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                    F
                    Jun 28, 2020
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                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India - 400064

                    Hello,

                    Greetings of the day

                    Emai id :- [protected]@gmail.com
                    Username:- prawinfocuz

                    According to your statement you have said my account linked with multiple accounts so it's against your terms and conditions.

                    So my question is below

                    1) then why you allowed me to create another account?
                    2) why you confirmed my kyc is verified?
                    3) why you allowed me to upload money to rummy circle account?
                    4) why you allowed me to play cash tournament?
                    5) where the money goes after closed the account?

                    You have to answer all my above questions.

                    Ultimately it's comes to know that you are looting money from customer by saying due to unnecessary activities we closed the account. But your not describe anything about the payment and activities.

                    Which i upload money, you have to refund my money as soon as possible without any excuses!

                    I am not interest to play rummy circle!

                    Note :- the ethic is if. We are not follow your terms and conditions you have to block us to play cash tournaments and block to upload fund in rummy circle account instead you allowed us to upload money to play and finally you block the the account by saying stupid answer.

                    Ultimately it's comes to know that you guys are looting money from the customer.

                    If your not take an action against my complient am going to file the cases in court without any excuses.

                    Regards

                    Praveen
                    +1 photos
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Jun 28, 2020
                    Updated by [email protected]
                    Hi,

                    I received an email in concern team after filed complaint in consumer complaints. But in email they mentioned that the amount has been refunded back but I am not received any payment from rummycircle team.

                    Please note :- they are giving false statement to loot money from customer and they marked complaint resolved ! So I request everyone to don't believe my complient has been resolved and proof is attached here which I received in Rummy circle team .

                    Note :- if you refunded my money RS 8600 kindly send me the confirmation of that.

                    Jun 30, 2020
                    Updated by [email protected]
                    Hai !

                    I would like to update that my complient has been resolved and my amount has been refund on June 29 at around 11 pm

                    Regards Praveen
                    Hi
                    Me too facing the same issue..
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                      J
                      James khamai
                      Jun 28, 2020
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                      Sir, due to some technical problems my account has been blocked since today. So kindly release my account.
                      I have more than 15000 in my account with an withdrawal pending request 15000.
                      User name:james khamai
                      [protected]
                      Email :[protected]@gmail.com
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Hi!

                      We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                      Regards,

                      Team RummyCircle.
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                        Shatrughn madhukar polsure
                        Jun 28, 2020
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                        Please response and my problems solved 🙏🙏 please
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Hi,

                        Please let us know your specific query along with your username and registered email address via mail at [protected]@rummycircle.com and we will look at it right away.

                        Regards,
                        Team RummyCircle
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                          Shatrughn madhukar polsure
                          Jun 28, 2020
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                          Address: Nilanga Latur, Nilanga

                          Majhe account close jhale ahe tri aapn majhe account open krun dyave majhya account la 196 rs rkkm ahe ti part dyavi please support kra
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Please solve this problem
                          Hi!

                          We regret any inconvenience caused. Please share your username and registered email address details with us via mail at [protected]@rummycircle.com and we will look at it right away.

                          Regards,

                          Team RummyCircle.
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                            krishna nagare
                            from Hāora, West Bengal
                            Jun 24, 2020
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                            Address: rummycircle.com

                            Hi sir my id krish 2237405 was not login l have a balance on this game id. L have two account 1st _ krish 2754177.2nd_krish2237405 the 2n3 account was close bye the my request but 1st account was not login
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Hi,

                            we'd like to help. Kindly send us details along with your username and registered email address via email [protected]@rummycircle.com and we will look at it at the earliest.

                            Regards,
                            Team RummyCircle.
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                              Nataraj Nat
                              from Bengaluru, Karnataka
                              Jun 23, 2020
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                              Address: Kadambur, Salem, 636105

                              Cash withdrawal no
                              +1 photos
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Hi!

                              We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                              Regards,
                              Team RummyCircle.
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                                Asishp
                                from Bengaluru, Karnataka
                                Jun 23, 2020
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                                My username is asish2307 and my emailid is [protected]@gmail.com and please help to reopen my account
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Hi!

                                We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                Regards,
                                Team RummyCircle.
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                                  Asishp
                                  from Bengaluru, Karnataka
                                  Jun 23, 2020
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                                  My account is closed and it has 360rupes in it please help to reopen the account
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Hi,

                                  Hi, we'd like to help. Kindly send us details along with your username and registered email address via email [protected]@rummycircle.com and we will look at it at the earliest.

                                  Regards, Team RummyCircle.
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                                    nirmala.ete
                                    Jun 23, 2020
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                                    Address: 35-6-49, DURGAMSATHYAM STREET GIRIPURAM

                                    Hello sir,
                                    User name:nirmala. Etr

                                    Sir, i have 8800 rs in my account and it has been blocked since06.06.2017 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

                                    My mobile no: [protected]

                                    My account number:[protected]
                                    Bank:indian bank
                                    Ifsc code: idib000m040
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Jun 23, 2020
                                    Updated by nirmala.ete
                                    Cash games not open please sloved

                                    Verified Support
                                    Jun 24, 2020
                                    RummyCircle.com Customer Care's response
                                    Hi Nirmala,

                                    We understand your concern. Please share with us your user name and registered email address via email [protected]@rummycircle.com and we will get back to you at the earliest.

                                    Regards,
                                    Team RummyCircle
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