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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 72

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H
Hemanthprasad
Jul 17, 2020
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I am playing rummy from last 5 days, today my account was closed without any reason and I have amount rs.460 in my account. So please reopen my account otherwise I ll go to court and I ll put case on your company. My user id is : rajku3096987. please respond immediately.
RummyCircle.com customer support has been notified about the posted complaint.
Hi!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.
Hemanthprasad's [Complaint's author] reply, Jul 17, 2020
My user id : rajku3096987
Email: [email protected]
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    pravin02
    Jul 16, 2020
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    With reference to the above i have played rummy in jungleerummy.com but unfortunately 1st time i have lost nearly 30, 000 and also won something. And again i played because of to take out my loss amount again i have lost huge amount. Till now my total losing amount is nearly 1, 00, 000/- (One lakhs only) my family situation is poor and my monthly salary is 12k only. That one lakh is borrowed amount from my friends circle want to return this amount in 3 months. I don't know how to return because i have to work for this amount for one year. I could not move on to the next. Its a completely cheating site, many of they are won't tell about this game but 99.9% peoples were losing their amount in jungles rummy account. Kindly cross verify their account. Example, if i played 240rps game means, opposite party is having loss their full amount and i have received only 200rps remain is going through jungles rummy account. And in case i have lost with full point they deducted total amount. The no. Of winning & losing game is equal but my status of account is in loss condition. Its like a blue whale game once you entered to that game your mind is won't come back without losing everything. "covet all, loss all" this suitable for me and all rummy players. Kindly take action to that website. 0.1% people is take some extra amount from deposits. Another 99.9% loss their total deposit amount. Its completely "sathuranga vettai". We are played their website but they played our life. My family doesn't know about this game and 1l loss. Its leads to suicide. Before that i have to complaint about that site that's the only reason behind me alive. Why the high court give permission to all kind of cheating activity. Actually i have agreed after reading their terms and conditions & legal opinion. They told me, we are receiving only transaction amount. Losing amount is going through another player. But the player losing their winning amount in next game. Its a circle you cant take out the money because they know our mindset and creating this cheating website. The new user get 25rps to open the account and 100% bonus for 1st deposit, and they designed to win 1st 3 to 5 games after that u loss all because they setting the card like that. Nearly 20k to 30k online players are there in junglee rummy and 2lakhs peoples are there in rummy circle. Actually i don't know how to explain about this issue. They receiving 200% profit. Kindly give awareness from these sites. Because i have faced many problems and it gives me mental pressure finally i have attempted for suicide also. Kindly close all rummy sites and also stop the advertisements. I know i won't get my money back. Its my mistake only, we won't give a chance to grow these kind of cheating sites. 3months back total online players is only 3k to 5k but with in 3months they reached 20k to 30k because of advertisement in youtube and all apps including of advertisement. I dnt know exact statistics but the active players were shown in that website is 11, 000 to 15, 000 in week days. என்ன மாறி யாரு ஏமாற கூடாது. That's my intention. And finally i have to say one thing, the police were arrested for village rummy players because its a soothattam, but high court give permission to play online rummy. What kind of logic with this. The rummy game is victimized my life. Its a cyber crime act, they all punished uder section 66a information technology act, 2000, ipc section 499 and 420. Kindly verify all information, design statistics about the game, and card circulation. My intention is no one is victimized via rummy games. Take action as soon as possible. If you further information like bank statement, pan card details and so on, you can contact me via email or phone.

    Regards,
    Pravin shere
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jul 17, 2020
    RummyCircle.com Customer Care's response
    Hi,

    Please let us know the details of your query along with your username and registered email address via email at [protected]@rummycircle.com and we will look into it right away. Please also confirm if you talking about RummyCircle or any other website.

    Regards,
    Team RummyCircle.
    Jul 18, 2020
    Updated by pravin02
    My email id [protected]@gmail.com

    Plz check
    Jul 19, 2020
    Updated by pravin02
    Still not received update from rummy circle account.plz take action against them. I
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      S
      Sahithi Channel
      from Mumbai, Maharashtra
      Jul 16, 2020
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      My account was closed based on my requirements. But they cancelled my redeem request. But ha they blocked my account and theft my money they blocked my 1700/- please send my money. Please teach them a lession. My i'd is
      Vvs2018
      .. Mail:[protected]@gmail.com
      .. Please help me
      RummyCircle.com customer support has been notified about the posted complaint.
      Hi!

      We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

      Regards,
      Team RummyCircle.
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        Intex2020
        Jul 16, 2020
        Resolved
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        Resolved

        Pathetic customer care services, we will not be able to reach them at any time. I have joined a tourney when i go to my games there is no tourney shown. Amount got deducted from account very very bad services
        Aug 13, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 16, 2020
        RummyCircle.com Customer Care's response
        Hi!

        We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

        Regards,
        Team RummyCircle.
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          V
          Vickyjone
          Jul 15, 2020
          Resolved
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          Resolved

          Stop the massage and addvertisement from this website
          Aug 19, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 16, 2020
          RummyCircle.com Customer Care's response
          Hi!

          We regret any inconvenience caused. Please share your mobile number on which you are getting the messages and calls via email at [protected]@rummycircle.com and we will look at it right away.

          Regards,
          Team RummyCircle.
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            R
            rahul202194
            Jul 14, 2020
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            Dear sir
            My accont is block
            User name (Rahul202194)
            Plz solve my accont
            RummyCircle.com customer support has been notified about the posted complaint.
            plz sovle fast my problem
            Hi!

            We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

            Regards,
            Team RummyCircle.
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              S
              sidharthan a
              from Delhi, Delhi
              Jul 14, 2020
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              Hi i am sharing what happened to me rummy circle no1 fraud game don't play this i have lost more than 200000 cards will not come to you correctly and it's completely fraud
              RummyCircle.com customer support has been notified about the posted complaint.
              Hi!

              Thanks for writing in. Please share the details of your query with us via Email at [protected]@rummycircle.com so that we can look at it right away.

              Regards, Team RummyCircle
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                P
                Parshuram Rajguru
                Jul 14, 2020
                Resolved
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                Resolved

                Address: Vill.zagdewadi po.vadapuri .Tal indapur. Dist.pune pin. 413106

                Sir i playing cash game since one month but suddenly ten days back my account closed. Because my two accounts rummy circle account. So my new account transfer to the my old account but my old account is not working because his user id and my phone is loss. So i new mobile and new email id playing to rummy circle sir i request reopan my new account and transfer to my old account and money to new account today. Otherwise i will go to court and i put crimenal case your company. My username is and email id is [protected]@gmail.com.
                Aug 13, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Jul 14, 2020
                Updated by Parshuram Rajguru
                Please kindly accept my request
                Verified Support
                Jul 14, 2020
                RummyCircle.com Customer Care's response
                Dear Parshuram,

                Greetings from RummyCircle!

                We'd like to inform you that your active account is 'parshura5370' with the email address '[protected]@gmail.com'.

                We request you to use your active account i.e. 'parshura5370'.

                The balance in your active account is Rs.3618.78.

                If you're facing login issues, please reset your password. Click on the Forget password and you get a link on your registered email address i.e. '[protected]@gmail.com'.

                We hope this helps.
                Regards,
                Team RummyCircle.
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                  pradeep kumar kilaparthy
                  Jul 14, 2020
                  Resolved
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                  Resolved

                  Address: Visakhapatnam,AP

                  My username - prade2007046

                  My query was i did wrong kyc with my wife adhar details as rummy account was mine and by mistakenly given her and it showing kyc blocked showing existing details already with other account

                  Hence i want to revise the documents with my bank details and adhar but it asking to contact customer care

                  Moreover night my closing rummy balance was 555 something but in the morning it showing 304, deduction of 255 observed.

                  Pls help me out in both the issue

                  1. Kyc blocked - i[censored]nblock will revise the documents
                  2. Amount of 255 deducted

                  Regards

                  Pradeep. K
                  [protected]
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 14, 2020
                  RummyCircle.com Customer Care's response
                  Hi,

                  Please note that your RummyCircle account "prade2007046" is already active. We request you to please upload your KYC documents in the name of Pradeep Kumar in order to do KYC verification.
                  Also, our systems detected that on a few Rummy games played on[protected], you have collided with another player "deep2104199" to gain an unfair advantage, which is in violation of our terms of service.
                  RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices. Tournament/Match ID:[protected] and amount of Rs.<255> has been captured from your account which you gained by colluding with the other player.
                  For any further assistance, do write back at [protected]@rummycircle.com.
                  Regards,
                  Team RummyCircle.
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                    Prasanth7227
                    Jul 14, 2020
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                    Plz unblock my rummy circle account my. Favorite cash game not playing in fair play unblock my account
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Hi!

                    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                    Regards,
                    Team RummyCircle.
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                      C
                      chandu3377
                      Jul 12, 2020
                      Resolved
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                      Resolved

                      my rummy circle account suspension

                      Hi team,

                      User id: chand3032187
                      My account was suspended without any reason when i wrote a mail to "[protected]@rummycircle.com" below response, when i asked them what kind irregularities i got no response after that there was total 23000/- amount in my account, without any reason they simply suspended, i was played only one to one points rummy, i didn't committ any fraud, please remove the suspension on my account. Allow...
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                      N
                      Naidu4905
                      Jul 11, 2020
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                      I am requesting for my mail id which is registered with the username (Raj4732002). I have been stoped using this account long back but again i want reuse the account. I am asking this by sending the mails to [protected]@rummycircle.com but there is no response.
                      RummyCircle.com customer support has been notified about the posted complaint.
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                        K
                        kalidass karuppasami
                        Jul 11, 2020
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                        Hello,

                        I have my account with the withdrawable amount 6000. However i'm unable to do so. I get blocked player error. Please look into this.

                        Username dinesh94439
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Hi!

                        We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                        Regards,
                        Team RummyCircle.
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                          Indu Prasad
                          Jul 9, 2020
                          Resolved
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                          Resolved

                          Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064

                          My father is addicted to this family breaking and peace ruining website 'Rummycircle.com". There is no peace in my house ever since this website trapped my father. There is not a single day in my house that goes without fights, because my father is addicted to this unethical website that traps people in the name of easy name.
                          Please do something before my family is ruined.
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 10, 2020
                          RummyCircle.com Customer Care's response
                          Hi, we do understand your concern. We need details of your father's RummyCircle account.
                          Kindly provide us with username and registered email address on priority. Our team will get it checked.
                          Also, you can directly email us at [protected]@rummycircle.com. Regards, Team RummyCircle.
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                            Prakash lourdu
                            Jul 9, 2020
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                            Address: St. ANTONY Street

                            Hi sir i love rummy but my rummycircle account is closed please reopen my accounts my mobile number is [protected] my email id [protected]@gmail.com my username jspriyan please please help me
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Jul 09, 2020
                            Updated by Prakash lourdu
                            Reopen my rummycircle account

                            Hi!

                            We regret any inconvenience caused. Please share your username and registered email address details with us via email and we will look at it right away.

                            Regards,
                            Team RummyCircle.
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                              M
                              murty prc
                              from Sirsi, Karnataka
                              Jul 7, 2020
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                              ID closed, but personal data not removed in database

                              Address: Mumbai and Bengaluru

                              I am a small stake player with id murty1157 in Rummy Circle since 2016.
                              Even though I lost a considerable amount in all these years, but I really
                              enjoyed the cash games.

                              In May first week I requested rummycircle to hold my account for 15 days
                              due to my personal reasons, whereas rummy circle had closed my account
                              murty1157 permanently. I request many times to re-activate my account and
                              I was...
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                              P
                              Parshuram Rajguru
                              Jul 6, 2020
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                              Address: Vill. Zagdewadi .po. vadapuri Talk. Indapur dist.pune. pin.413106. (m.h)

                              Sir my old email id not working my google account. Please. Sir my old email id [protected]@gmail.com. Change and add to my new email id [protected]@gmail.com. Please solution my this problem sir.
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2020
                              RummyCircle.com Customer Care's response
                              Hi, Please send us your query along with your details at [protected]@rummycircle.com and we will look into it on priority. Regards, Team RummyCircle.
                              Jul 14, 2020
                              Updated by Parshuram Rajguru
                              Sir I request you to kindly provide us my old email ID.
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                                K
                                KaRThiC220
                                Jul 6, 2020
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                                Address: Rummycircle.com

                                Hi my account id is karthic220.
                                Few days ago i started playing cash games in rummycircle.com. Unexpectedly i got a notice this morning
                                Which said that
                                Your account was closed and cannot play anymore. Also
                                I got a reply that multiple account' as the reason from the support side.

                                But really i don't have any other active account in that game site as they replied.
                                Current issue is still i have some money in my account and there is no further response from game support team.
                                Help me to recover my game account or the cash in my account.
                                Please do the needful.

                                Thanks.
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2020
                                RummyCircle.com Customer Care's response
                                Hi,

                                We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                Regards, Team RummyCircle.
                                Jul 07, 2020
                                Updated by KaRThiC220
                                Hi
                                As I already contacted thrice,
                                I got the same response at second and third time..
                                Yet my query unresolved...
                                I attached the screenshot here.
                                Check it and do the need.
                                Thanks.

                                Jul 07, 2020
                                Updated by KaRThiC220
                                since my reply there is no any response from fairplay team,
                                Please check it too.

                                Jul 23, 2020
                                Updated by KaRThiC220
                                Still its unresolved.. !
                                Jul 23, 2020
                                Updated by KaRThiC220
                                Refund my money to the same upi ID which I made payments to rummycircle..
                                Jul 23, 2020
                                Updated by KaRThiC220
                                I hope the lagging period in responsing the customers may results in prior actions..
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                                  Kalairajue Kalai
                                  Jul 5, 2020
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                                  Address: Kalathumedu street nadukkuppam village post

                                  Cheng's my mobile number
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Hi

                                  Thanks for writing in. Please share the details of your query along with your username and email address with us via email and we will look at it right away.

                                  Regards,
                                  Team RummyCircle
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                                    Prasanth7227
                                    Jul 4, 2020
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                                    I am upload wrong date of birth (12/12/2002) new birth day date (12/12/2001)
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Hi,

                                    We'd like to help. Please share your username and registered email address with us via mail at [protected]@rummycircle.com and we will look into it at the earliest.

                                    Regards,
                                    Team RummyCircle
                                    Plz unblock my rummy circle account
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