Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
I was playing pool game with entry fee Rs 1000 and in between my account suddenly closed.
My money also stucked in that account
Feb 5, 2026
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2023
RummyCircle.com Customer Care's response Hi Sudhir, we understand your concern and are here to assist you. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
I had submitted the wrong kyc document..but now the rekyc option is not available...please help me for doing rkyc
Feb 5, 2026
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2023
RummyCircle.com Customer Care's response Hi Raja, we understand your concern with regard to the KYC of your account. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
Account suspended without any proper reason and saying we have observed irregularities...so what are those irregularities??
Feb 5, 2026
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2023
RummyCircle.com Customer Care's response Hi Chethan, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this.
Verified Support
Aug 10, 2023
RummyCircle.com Customer Care's response Hi Chethan, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
Id 17197779
17224100
Am quite unhappy with your poor service.
(1) I requested many times to activate calling facility to relationship manager.. but didn't happen..so am unable to contact call centre agent by my own registered number.
(2) my account got block. For that mr.sanath asked me to send statement of transaction dated 3rd August 2023. Sent same time. I was told by Tuesday account will be UNBLOCK...
But again today noon from fairplay team requested April 2023 statement.but I sent March/April/may 2023.
Atleast for courtesy did not get any reply.
Our bank manager also sent mail on my request.
There should be two way positive interaction must be available with fairplay team. If not it's unfair.
This issue is leading me n my family in to depression. I don't know where are we going to end...
If you need any more information please let me know... But you can not delay more. It's one week...
Thank you 🙏
Purohit Saraswati
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2023
RummyCircle.com Customer Care's response Hi Purohit, we understand your concern, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
Aug 10, 2023
Updated by Purohit Saraswati [protected]
[protected]@gmail.com
Aug 10, 2023
Updated by Purohit Saraswati Seriously we are upset with your poor communication. Sending email to fairplay team has become one way communication.
Requesting proper immediate resolution on urgent basis.
Am planning to visit your office in Mumbai
I am unable to play any cash games as well as make any transactions in my account. Kindly check the issue and report as soon as possible.
Feb 5, 2026
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2023
RummyCircle.com Customer Care's response Hi Madhu, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2023
RummyCircle.com Customer Care's response Hi Sachin, we're here to assist you with regard to your account block issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
I've lost control of my account related to the play services to play the game and im unable to use my account balance to withdraw or play, its showing that the services are on hold due to the complaint of multiple-joint users on my account related to the benefits of multiple users in a single account I've also provided my bank passbook print copy as per the support team I've contacted via gmail and under the submission of the respected documents towards my account till now there is no response to me from the concerned teams that have to approve to my registered account
Hope I'll see a response of re-activation of my account as soon as possible mail id [protected]@gmail.com
RummyCircle.com customer support has been notified about the posted complaint.
I've lost control of my account related to the play services to play the game and im unable to use my account balance to withdraw or play, its showing that the services are on hold due to the complaint of multiple-joint users on my account related to the benefits of multiple users in a single account I've also provided my bank passbook print copy as per the support team I've contacted via gmail and under the submission of the respected documents towards my account till now there is no response to me from the concerned teams that have to approve to my registered account
Hope I'll see a response of re-activation of my account as soon as possible my mail ID [protected]@gmail.com mo no [protected]
RummyCircle.com customer support has been notified about the posted complaint.
Contacts
Complaints
File a complaint to RummyCircle.com
Having problems with RummyCircle.com?
File a complaint and get it resolved by RummyCircle.com customer care. It’s quick effective and absolutely free!
SUBMIT A COMPLAINT
RummyCircle.com
Customer Service Contacts
RummyCircle.com Website
www.rummycircle.com
RummyCircle.com Head Office Address
P.O.Box 17640, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India
400064
Online Games
RummyCircle.com
Complaints
Complaints recently resolved by RummyCircle.com customer care
View all complaints
Most useful RummyCircle.com reviews
Featured RummyCircle.com consumer stories
RummyCircle.com reviews & complaints(2364)
Newest
H
Hiteshkumar Kalidas Patel
Jul 30, 2023
Rummy id Unblock account
Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.my account unblock my mail id [protected]@gmail.com mo no [protected]
RummyCircle.com customer support has been notified about the posted complaint.
Contacts
Complaints
File a complaint to RummyCircle.com
Having problems with RummyCircle.com?
File a complaint and get it resolved by RummyCircle.com customer care. It’s quick effective and absolutely free!
SUBMIT A COMPLAINT
RummyCircle.com
Customer Service Contacts
RummyCircle.com Website
www.rummycircle.com
RummyCircle.com Head Office Address
P.O.Box 17640, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India
400064
Online Games
RummyCircle.com
Complaints
Complaints recently resolved by RummyCircle.com customer care
View all complaints
Most useful RummyCircle.com reviews
Featured RummyCircle.com consumer stories
RummyCircle.com reviews & complaints(2364)
Newest
H
Hiteshkumar Kalidas Patel
Jul 30, 2023
Rummy id Unblock account
Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.my account unblock my mail id [protected]@gmail.com mo.no [protected]
RummyCircle.com customer support has been notified about the posted complaint.
Please my rummy circle account re activate sir and my registration mobile no [protected] validation faild user does not exits problem sir solutions sir please
Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.my account unblock my mail ID [protected]@gmail.com mo no [protected]
RummyCircle.com customer support has been notified about the posted complaint.
Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it. My mail ID [protected]@gmail.com mo.no.[protected]
RummyCircle.com customer support has been notified about the posted complaint.
Account Blocked without any clarification
HI Team,
Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it. My mail ID [protected]@gmail.com mo.no [protected]
RummyCircle.com customer support has been notified about the posted complaint.
Account Blocked without any clarification
HI Team,
Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it. Mail id [protected]@gmail.com mo.[protected]
RummyCircle.com customer support has been notified about the posted complaint.
Sir I have play rummy circle last 11 years and loss 12 lakh but rummy circle chitting coustomer only 2 time Mony withdrawal rummy circle account block please i am said this problem rummy circle rates players loss don't warry more play and player profit account block please rummy circle again streek action every time multiple id use and account block please my loss refund my rummy circle mail id [protected]@gmail.com mo.no [protected]
Feb 5, 2026
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2023
RummyCircle.com Customer Care's response Hi Hiteshkumar, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
Verified Support
Jul 30, 2023
RummyCircle.com Customer Care's response Hi Hitesh, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
My account blocked and after multiple reminder support team shared generic answers. My all details correct and complete as per my knowledge pls re-investigate and help to activate same account again. it's humble request.
Reg. No [protected]
User. Sanjay120618
Jul 29, 2023
Complaint marked as Resolved
Till not meet any update and resolution however marked as resolved. how is possible ?
RummyCircle.com customer support has been notified about the posted complaint.
HI Team,
Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.
Contact Details.[protected]
User. Sanjay120618
Jul 29, 2023
Complaint marked as Resolved
Till not meet any update and resolution however marked as resolved. how is possible ?
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2023
RummyCircle.com Customer Care's response Hi Sanjay, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
As a fairly user i play fairly Please unblock me as soon as possible
PLEASE UNBLOCK ME AS SOON AS POSSIBLE
My ID - VipulKings1
Please Unblock me
Message came like this :- We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account.
Feb 5, 2026
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2023
RummyCircle.com Customer Care's response Hi Vipul, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Regarding your withdrawable balance as the bank details are not updated in the account, we are unable to process at this time.
Request you to share the bank details with [protected]@rummycircle.com. Regards, Team RummyCircle
Reply me straight forwardly