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RummyCircle.com
Play Games24x7 Pvt. Ltd.
Customer satisfaction rating: 55%
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1344
COMPLAINTS
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RummyCircle.com Customer Care

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P.O.Box 17640, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064

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Customer satisfaction rating
55%
Complaints
1344
Pending
338
Resolved
646
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RummyCircle.com Complaints & Reviews

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My username is prash7233975 and email address is [protected]@gmail.com just a few days ago i have registered in my...
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Please unblock my account.My username is amitmitu24 and email address is [protected]@gmail.com. I am not able to join...
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Please unblock my account.My username is amits6138625 and email address is [protected]@gmail.com. I am not able to join...
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My username is amits6138625 and eMail address is [protected]@gmail.com kindly activate my account I haven't done anything...
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My username is amitmitu24 and my email address is [protected]@gmail.com. I am not albe to join any contest or withdraw...
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My rummycircle account is closed re open my account immediately
My rummycircle account is closed re open my account immediately
Dec 23, 2020

Complaint Status

RummyCircle.com customer support has been notified about the posted complaint.
Dear Player,

Greetings from RummyCircle.

We request you to share your username and email address so that we can look into the matter.

Regards,

Team RummyCircle.
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    Please unblock my account.My username is ashasharma24. I am not able to join any contest please help me because i haven't...
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    My account id is amits6138625 and i want to unblock my account please help me
    Joining contests
    Dec 20, 2020

    Complaint Status

    RummyCircle.com customer support has been notified about the posted complaint.
    Dear Player,

    Greetings from RummyCircle.

    As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

    Please feel free to write back in case of any questions. We will be more than happy to assist you.

    Regards,
    Team RummyCircle.
    Rakeshkumar1974's [Complaint's author] reply, Dec 21, 2020
    Please unblock my account i didn't have any other account please again check it out and help me to unblock my account
    Rakeshkumar1974's [Complaint's author] reply, Dec 23, 2020
    Am i getting my money back or please help me to activate my account
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      I by mistakely gave my old adhar card for verification and I want to give a new one! I want to give my document for verification so it matches the player name and bank account details.
      Dec 18, 2020

      Complaint Status

      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle.

      We understand your concern and request you to share your updated Aadhar card at [protected]@RummyCircle.com along with your username and email address so that our team can help you with this.

      Regards,

      Team RummyCircle.
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        I am Krishna Bose, I opened a account in rummy circle and played and won some amount when I placed a withdrawal they won't...
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        Sir/ ma'am i have biggest issue with your rummycircle game the issue is that i can't play the game and can't get back my money...
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        Dear Sir / mam.
        We have playing this game last 4 year .
        This game totally handling software.
        And we have...
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        Dear sir,

        I have sent many mail but till date TDs certificate not received from date june 2019 to 31 march...
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        Kyc verification failed
        Username: nims1807
        Gmail: [protected]@gmail.com
        Please Help 🙏 RummyCircle
        Nov 22, 2020

        Complaint Status

        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings from RummyCircle.

        Please note that your name does not match the document received. Hence, we request you to provide the document in your name only in order to verify your account.

        For more information, you can write at [protected]@RummyCircle.com.

        Regards,

        Team RummyCircle.
        nims1807's [Complaint's author] reply, Nov 25, 2020
        Other documents are not uploaded
        Dear Player,

        Greetings from RummyCircle.

        We request you to write to us at [protected]@RummyCircle.com and our team will help you out.

        Regards,

        Team RummyCircle.
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          I closed my account on 11 oct 2020 but till date 22/11/2020 you not refund me my deposit balance Rs 5000/-, I mail so many times rummy circle customer care but not any share reference number of refund amount, so plz share me reference number of reversed transaction
          Deposit amount not refund
          Nov 22, 2020

          Complaint Status

          RummyCircle.com customer support has been notified about the posted complaint.
          Dear Player,

          Greetings from RummyCircle.

          We regret any inconvenience caused. Please share your username and registered email address details with us, and we will look at it right away.

          Regards,
          Team RummyCircle.
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            At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my father rummy account. I didn't know the rule. Now i have given same account and same kyc so kyc is blocked i can't sumbit new account. Kindly help me so that verification may complete first. So kindly solve problemm
            Nov 21, 2020

            Complaint Status

            RummyCircle.com customer support has been notified about the posted complaint.
            Please help me my kyc verification blocked
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              Arjun krvat acaund is blok
              You cannot games or do Cash
              Nov 20, 2020

              Complaint Status

              RummyCircle.com customer support has been notified about the posted complaint.
              Dear Player,

              Greetings from RummyCircle.

              We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

              Regards,
              Team RummyCircle.
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                My account is closed how to reopen
                Nov 19, 2020

                Complaint Status

                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle.

                We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

                Regards,
                Team RummyCircle.
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                  I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to...
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                  I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to...
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