Claimed

RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RummyCircle.com reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Usha Kalyani Karuturi
Aug 14, 2023
Aug 16, 2023
This thread was updated on Aug 16, 2023
Resolved
Report
Copy
Resolved

Rummy circle fair play team

This is Usha kalyani karuturi playing in rummy circle from last 4 years with id ace392135

My registered email [protected]@gmail.com
Mobile number - [protected]

My account is blocked on August 10th exactly at 12pm after I won the rummy rumble first prize 60 lakhs

I mailed to fair play team, no one is responding, always telling investigation is under process, not telling any exact time
br...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
U
Usha Kalyani Karuturi
Aug 14, 2023
Aug 16, 2023
This thread was updated on Aug 16, 2023
Report
Copy

This is Usha kalyani karuturi playing in rummy circle from last 4 years with id ace392135

My registered email [protected]@gmail.com
Mobile number - [protected]

My account is blocked on August 10th exactly at 12pm after I won the rummy rumble first prize 60 lakhs

I mailed to fair play team, no one is responding, always telling investigation is under process, not telling any exact time

I need exact time when will the investigation will complete

I hope i will get a solution from this forum
RummyCircle.com customer support has been notified about the posted complaint.
Hello rummy circle, do you have any ethics to support platinum elite customer

Reply me straight forwardly
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sudhirbagal
    from Solapur, Maharashtra
    Aug 12, 2023
    Aug 12, 2023
    This thread was updated on Aug 12, 2023
    Resolved
    Report
    Copy
    Resolved

    I was playing pool game with entry fee Rs 1000 and in between my account suddenly closed.
    My money also stucked in that account
    Feb 5, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2023
    RummyCircle.com Customer Care's response
    Hi Sudhir, we understand your concern and are here to assist you. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Raja_2005
      Aug 12, 2023
      Aug 13, 2023
      This thread was updated on Aug 13, 2023
      Resolved
      Report
      Copy
      Resolved

      I had submitted the wrong kyc document..but now the rekyc option is not available...please help me for doing rkyc
      Feb 5, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 13, 2023
      RummyCircle.com Customer Care's response
      Hi Raja, we understand your concern with regard to the KYC of your account. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        chethan12
        Aug 9, 2023
        Aug 10, 2023
        This thread was updated on Aug 10, 2023
        Resolved
        Report
        Copy
        Resolved

        Account suspended without any proper reason and saying we have observed irregularities...so what are those irregularities??
        Feb 5, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 10, 2023
        RummyCircle.com Customer Care's response
        Hi Chethan, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this.
        Verified Support
        Aug 10, 2023
        RummyCircle.com Customer Care's response
        Hi Chethan, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Purohit Saraswati
          Aug 9, 2023
          Aug 10, 2023
          This thread was updated on Aug 10, 2023
          Report
          Copy

          Dear team

          Id 17197779
          17224100
          Am quite unhappy with your poor service.

          (1) I requested many times to activate calling facility to relationship manager.. but didn't happen..so am unable to contact call centre agent by my own registered number.

          (2) my account got block. For that mr.sanath asked me to send statement of transaction dated 3rd August 2023. Sent same time. I was told by Tuesday account will be UNBLOCK...

          But again today noon from fairplay team requested April 2023 statement.but I sent March/April/may 2023.

          Atleast for courtesy did not get any reply.

          Our bank manager also sent mail on my request.

          There should be two way positive interaction must be available with fairplay team. If not it's unfair.

          This issue is leading me n my family in to depression. I don't know where are we going to end...

          If you need any more information please let me know... But you can not delay more. It's one week...

          Thank you 🙏
          Purohit Saraswati
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 10, 2023
          RummyCircle.com Customer Care's response
          Hi Purohit, we understand your concern, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
          Aug 10, 2023
          Updated by Purohit Saraswati
          [protected]
          [protected]@gmail.com
          Aug 10, 2023
          Updated by Purohit Saraswati
          Seriously we are upset with your poor communication. Sending email to fairplay team has become one way communication.

          Requesting proper immediate resolution on urgent basis.
          Am planning to visit your office in Mumbai

          Very much unhappy
          [protected]@gmail.com

          Expecting fastest resolution
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Madhupulickal
            from KOOTHATTUKULAM, Kerala
            Aug 4, 2023
            Aug 4, 2023
            This thread was updated on Aug 4, 2023
            Resolved
            Report
            Copy
            Resolved

            Website: RummyCircle

            I am unable to play any cash games as well as make any transactions in my account. Kindly check the issue and report as soon as possible.
            Feb 5, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2023
            RummyCircle.com Customer Care's response
            Hi Madhu, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sachin26@
              Aug 4, 2023
              Aug 4, 2023
              This thread was updated on Aug 4, 2023
              Resolved
              Report
              Copy
              Resolved

              Address: Sidrath nagar ,ahmedpur

              Unblock
              Feb 5, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2023
              RummyCircle.com Customer Care's response
              Hi Sachin, we're here to assist you with regard to your account block issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hiteshkumar Kalidas Patel
                Aug 2, 2023
                Report
                Copy

                I've lost control of my account related to the play services to play the game and im unable to use my account balance to withdraw or play, its showing that the services are on hold due to the complaint of multiple-joint users on my account related to the benefits of multiple users in a single account I've also provided my bank passbook print copy as per the support team I've contacted via gmail and under the submission of the respected documents towards my account till now there is no response to me from the concerned teams that have to approve to my registered account
                Hope I'll see a response of re-activation of my account as soon as possible mail id [protected]@gmail.com
                RummyCircle.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hiteshkumar Kalidas Patel
                  Aug 1, 2023
                  Report
                  Copy

                  I've lost control of my account related to the play services to play the game and im unable to use my account balance to withdraw or play, its showing that the services are on hold due to the complaint of multiple-joint users on my account related to the benefits of multiple users in a single account I've also provided my bank passbook print copy as per the support team I've contacted via gmail and under the submission of the respected documents towards my account till now there is no response to me from the concerned teams that have to approve to my registered account
                  Hope I'll see a response of re-activation of my account as soon as possible my mail ID [protected]@gmail.com mo no [protected]
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hiteshkumar Kalidas Patel
                    Aug 1, 2023
                    Report
                    Copy

                    Contacts
                    Complaints
                    File a complaint to RummyCircle.com
                    Having problems with RummyCircle.com?

                    File a complaint and get it resolved by RummyCircle.com customer care. It’s quick effective and absolutely free!

                    SUBMIT A COMPLAINT
                    RummyCircle.com
                    Customer Service Contacts
                    RummyCircle.com Website
                    www.rummycircle.com
                    RummyCircle.com Head Office Address
                    P.O.Box 17640, Malad (W)
                    Mumbai
                    Mumbai City District
                    Maharashtra
                    India
                    400064

                    Online Games
                    RummyCircle.com
                    Complaints
                    Complaints recently resolved by RummyCircle.com customer care
                    View all complaints
                    Most useful RummyCircle.com reviews
                    Featured RummyCircle.com consumer stories
                    RummyCircle.com reviews & complaints(2364)
                    Newest
                    H
                    Hiteshkumar Kalidas Patel
                    Jul 30, 2023
                    Rummy id Unblock account
                    Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.my account unblock my mail id [protected]@gmail.com mo no [protected]
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hiteshkumar Kalidas Patel
                      Aug 1, 2023
                      Aug 19, 2023
                      This thread was updated on Aug 19, 2023
                      Report
                      Copy

                      Contacts
                      Complaints
                      File a complaint to RummyCircle.com
                      Having problems with RummyCircle.com?

                      File a complaint and get it resolved by RummyCircle.com customer care. It’s quick effective and absolutely free!

                      SUBMIT A COMPLAINT
                      RummyCircle.com
                      Customer Service Contacts
                      RummyCircle.com Website
                      www.rummycircle.com
                      RummyCircle.com Head Office Address
                      P.O.Box 17640, Malad (W)
                      Mumbai
                      Mumbai City District
                      Maharashtra
                      India
                      400064

                      Online Games
                      RummyCircle.com
                      Complaints
                      Complaints recently resolved by RummyCircle.com customer care
                      View all complaints
                      Most useful RummyCircle.com reviews
                      Featured RummyCircle.com consumer stories
                      RummyCircle.com reviews & complaints(2364)
                      Newest
                      H
                      Hiteshkumar Kalidas Patel
                      Jul 30, 2023
                      Rummy id Unblock account
                      Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.my account unblock my mail id [protected]@gmail.com mo.no [protected]
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Rummy circle Validation faild user does not exits problem solutions sir and my rummy circle account otomatically player blocked sir
                      Please my rummy circle account re activate sir and my registration mobile no [protected] validation faild user does not exits problem sir solutions sir please
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hiteshkumar Kalidas Patel
                        Jul 30, 2023
                        Report
                        Copy

                        Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.my account unblock my mail ID [protected]@gmail.com mo no [protected]
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hiteshkumar Kalidas Patel
                          Jul 30, 2023
                          Report
                          Copy

                          Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it. My mail ID [protected]@gmail.com mo.no.[protected]
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Hiteshkumar Kalidas Patel
                            Jul 30, 2023
                            Report
                            Copy

                            Account Blocked without any clarification
                            HI Team,
                            Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it. My mail ID [protected]@gmail.com mo.no [protected]
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Hiteshkumar Kalidas Patel
                              Jul 30, 2023
                              Report
                              Copy

                              Account Blocked without any clarification
                              HI Team,
                              Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it. Mail id [protected]@gmail.com mo.[protected]
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hiteshkumar Kalidas Patel
                                Jul 30, 2023
                                Jul 30, 2023
                                This thread was updated on Jul 30, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Website: Rummy circle

                                Sir I have play rummy circle last 11 years and loss 12 lakh but rummy circle chitting coustomer only 2 time Mony withdrawal rummy circle account block please i am said this problem rummy circle rates players loss don't warry more play and player profit account block please rummy circle again streek action every time multiple id use and account block please my loss refund my rummy circle mail id [protected]@gmail.com mo.no [protected]
                                Feb 5, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 30, 2023
                                RummyCircle.com Customer Care's response
                                Hi Hiteshkumar, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
                                Verified Support
                                Jul 30, 2023
                                RummyCircle.com Customer Care's response
                                Hi Hitesh, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sanjay120618
                                  from Anand, Gujarat
                                  Jul 29, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  My account blocked and after multiple reminder support team shared generic answers. My all details correct and complete as per my knowledge pls re-investigate and help to activate same account again. it's humble request.

                                  Reg. No [protected]
                                  User. Sanjay120618
                                  Jul 29, 2023
                                  Complaint marked as Resolved 
                                  Till not meet any update and resolution however marked as resolved. how is possible ?
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sanjay120618
                                    from Anand, Gujarat
                                    Jul 29, 2023
                                    Jul 30, 2023
                                    This thread was updated on Jul 30, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    HI Team,
                                    Recently, My rummy circle 24*7 game account blocked and shared reason some suspicious activity. Multiple mail shared to support team but no positive response from them and all time generic answered received from support team. My all details complete and correct as per my knowledge and nothing any suspicious activity done by my side till date however blocked account. I played on this platform since long time and previously i highlighted some points about game but no any positive response from them. Also relationship manager never available which details provided on portal. Support team only available and connect always by mail and shared generic answered all time. I request to pls investigate this case and help on it.
                                    Contact Details.[protected]
                                    User. Sanjay120618
                                    Jul 29, 2023
                                    Complaint marked as Resolved 
                                    Till not meet any update and resolution however marked as resolved. how is possible ?
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Sanjay, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vipul Lamba
                                      from Jaipur, Rajasthan
                                      Jul 29, 2023
                                      Jul 30, 2023
                                      This thread was updated on Jul 30, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      As a fairly user i play fairly Please unblock me as soon as possible

                                      PLEASE UNBLOCK ME AS SOON AS POSSIBLE

                                      My ID - VipulKings1

                                      Please Unblock me

                                      Message came like this :- We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account.
                                      Feb 5, 2026
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 30, 2023
                                      RummyCircle.com Customer Care's response
                                      Hi Vipul, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Regarding your withdrawable balance as the bank details are not updated in the account, we are unable to process at this time.
                                      Request you to share the bank details with [protected]@rummycircle.com. Regards, Team RummyCircle
                                      Helpful
                                      7 other people found this review helpful
                                      7 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit