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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 8

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S
shivakumar k s
from Ramanagara, Karnataka
Jan 24, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
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Address: black pepper enterprises pvt ltd

Amount deducted my account but not credited to rummy account
Feb 8, 2024
Complaint marked as Resolved 
EMAIL ID- [email protected] MOBILE NUMBER-9538219455
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2024
RummyCircle.com Customer Care's response
Hi Shivakumar, we understand your concern, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
Verified Support
Jan 29, 2024
RummyCircle.com Customer Care's response
Hi Shivakumar, thank you for sharing the details. However, we are unable to fetch the using the same. Kindly share the relevant email ID and contact number for further assistance. Regards, Team RummyCircle
Verified Support
Jan 30, 2024
RummyCircle.com Customer Care's response
Hi Shivakumar, thank you for sharing the details. However, as informed earlier we are unable to fetch the using the same. Kindly share the relevant email ID and contact number for further assistance. Regards, Team RummyCircle
Verified Support
Jan 30, 2024
RummyCircle.com Customer Care's response
Hi Shivakumar, thank you for sharing the details. However, as informed earlier we are unable to fetch the account using the same. Kindly share the relevant email ID and contact number for further assistance. Regards, Team RummyCircle
Verified Support
Jan 31, 2024
RummyCircle.com Customer Care's response
Hi Shivakumar, we wish to inform you that your account " alpha94553r6" and account "6585shivakum" are funcash account. As per the screenshot shared, we can see that the payment was made to a third-party app unrelated to our services. We request you to connect with the third-party app with regards to your amount. For more information kindly reach out to us [protected]@rummycircle.com. Regards, Team RummyCircle.
Feb 13, 2024
Updated by shivakumar k s
sir still now amount not refunded your side not resolving
Feb 14, 2024
Updated by shivakumar k s
sir already 3 months completed but amount not refunded how to solve this problem
MAIL ID- [protected]@gmail.com
MOBILE NUMBER-[protected]

sir already email id and mobile phone number send pls refund my amount every day i will raise the complaint but still now your side not response
sir your side not response pls refund my amount
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    Marikarthi R
    from Chennai, Tamil Nadu
    Jan 21, 2024
    Feb 1, 2024
    This thread was updated on Feb 1, 2024
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    Address: 2/2

    I joined to rummy circle with my new number. I deposited cash and play games last 4 days. 3 days before they said for withdrawal KYC is compulsory. So I uploaded KYC but it's pending till today, so today morning I sent a mail for KYC verification status.till that time I deposited 30, 000/- approximately. After my mail they replied I had multiple accounts, so they blocked me. For withdrawal, KYC is compulsory then why should they allow me to deposit and play even after I uploaded my KYC. they purposely allow me to deposit and loss. So I need that money. Please help me to get it.
    Feb 6, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 24, 2024
    RummyCircle.com Customer Care's response
    Hi, we are here to assist you regarding your account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
    Verified Support
    Feb 01, 2024
    RummyCircle.com Customer Care's response
    Hi, thank you for sharing the required information. As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
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      Pillukoli
      from Panvel, Maharashtra
      Jan 13, 2024
      Jan 14, 2024
      This thread was updated on Jan 14, 2024
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      Address: Maharstra

      Mere marji ke Bina Mera account block dikha raha hai opn hi nahi ho rha validation faild rikha raha hai plz mra uccount unblock kre
      Feb 6, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 14, 2024
      RummyCircle.com Customer Care's response
      Hi, we are here to assist you regarding your account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
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        Divyag1532
        Jan 2, 2024
        Jan 6, 2024
        This thread was updated on Jan 6, 2024
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        Website: Rummycicle.com

        Hi,

        I was playing rummy circle and i felt i was addicted to rummy, so only i have requested rummy circle to close my account. They have closed my account but refused to transfer/withdraw my winning amount of 6549.87.

        My rummy circle id is gowthams1532
        Jan 6, 2024
        Complaint marked as Resolved 
        I got a refund of 6549.87 from rummycicle after i have raised a complaint in this forum. Thanks rummy circle and consumercomplaints forum.
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 04, 2024
        RummyCircle.com Customer Care's response
        Hi, we understand your concern regarding your account, Kindly allow us some time to look into your case and our team will get back to you. Also you can contact us at [protected]@rummycircle.com. Regards, Team RummyCircle.
        Verified Support
        Jan 04, 2024
        RummyCircle.com Customer Care's response
        Hi, we, at RummyCircle, reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. It is extremely important for us to maintain a high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.
        Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only. At the present time, as a part of our standard security measures, we have closed your account permanently. Regards, Team RummyCircle.
        Please refer the attached proof that i have requested for a account closure.My one request now is to return the amount of 6549.87 to my bank account.
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          S
          shivakumar k s
          from Ramanagara, Karnataka
          Dec 30, 2023
          Jan 10, 2024
          This thread was updated on Jan 10, 2024
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          Address: kolliganahalli
          Website: pvrp it services opc pvt ltd

          Pls refund my amount already mobile number and e mail id send
          Feb 6, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 04, 2024
          RummyCircle.com Customer Care's response
          Hi Shivakumar, we understand your concern, as requested earlier you to kindly share your valid registered email address and mobile number as we've not been able to locate any deposit transaction with the details provided. Regards, Team RummyCircle.
          sir already e mail and mobile number send but your side not solved when it is take our time
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            S
            Subhasis732
            Dec 27, 2023
            Jan 2, 2024
            This thread was updated on Jan 2, 2024
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            Address: Rummy circle

            Why my account is blocked?? please open my game account, account id QDLUCK732
            Feb 6, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 30, 2023
            RummyCircle.com Customer Care's response
            Hi Subhasis, we are here to assist you with regard to your account block concern. Kindly share your registered email ID and contact number on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle
            Verified Support
            Jan 02, 2024
            RummyCircle.com Customer Care's response
            Hi Subhasis, we are here to assist you with regard to your account block concern. As per the latest update, your account is closed permanently. Regards, Team RummyCircle.
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              S
              shivakumar k s
              from Ramanagara, Karnataka
              Dec 23, 2023
              Jan 24, 2024
              This thread was updated on Jan 24, 2024
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              Address: kolliganahalli kanakapura ramanagara

              NOV -08-2023 my amount debited my account but not credited to rummy account
              Jan 24, 2024
              Complaint marked as Resolved 
              sir good morning every day i will requested but your side no response and not refunded my amount please refund my amount
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 26, 2023
              RummyCircle.com Customer Care's response
              Hi Shivakumar, we understand your concern, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
              Verified Support
              Jan 02, 2024
              RummyCircle.com Customer Care's response
              Hi Shivakumar, we understand your concern, we request you to kindly share your valid registered email address and mobile number as we've not been able to locate any deposit transaction with the details provided. Regards, Team RummyCircle.
              Verified Support
              Jan 10, 2024
              RummyCircle.com Customer Care's response
              Hi Shivakumar, we understand your concern, we request you to kindly share your valid registered email address and mobile number as we've not been able to locate any deposit transaction of Rs 2000 with the details provided. Regards, Team RummyCircle.
              Sir 3 times i will sending email id and mobile number but every time your side one reason what to do work sir
              shivakumar k s's [Complaint's author] reply, Jan 11, 2024
              sir please refund my amount
              shivakumar k s's [Complaint's author] reply, Jan 11, 2024
              already 2 months completed but still now amount not refunded
              sir when its amount refunded pls tell me
              shivakumar k s's [Complaint's author] reply, Jan 16, 2024
              sir still now your side not response
              sir still now your side not response
              Sir already i will raise the complaint fast 1 month but your side not response email id and phone number i send but what delay?
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                Venkymaha
                Dec 19, 2023
                Dec 22, 2023
                This thread was updated on Dec 22, 2023
                Resolved
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                Resolved

                Please find the correct email [protected]@gmail.com
                Dec 22, 2023
                Complaint marked as Resolved 
                Amount credited thanks team for your support
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Dec 20, 2023
                RummyCircle.com Customer Care's response
                Hi Venky, we are here to assist you regarding your account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
                Verified Support
                Dec 22, 2023
                RummyCircle.com Customer Care's response
                Hi, we are here to assist you. Kindly allow us some time to look into your case and request you contact us at [protected]@rummycircle.com our team will get back to you at the earliest. Regards, Team RummyCircle.
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                  Venkymaha
                  Dec 19, 2023
                  Jan 1, 2024
                  This thread was updated on Jan 1, 2024
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                  My account has been blocked stated many ID's linked with my account.. please find the problem encountered

                  1. Unable to verify my PAN it's showing my father name instead of my name (many mail sent to customer care got only reply with some standard static message ex : Me: please let me know how come my name is mismatch I never shared my father details to rummy circle... Res RCircle exe : your name is missmatch with the passbook given please share the appropriate bank details... This same message sent for all my questions ex: please confirm from which document you referring... How to cross verify my submitted doc.. etc etc for all questions same forward message

                  Finally I shared my father account details, then got the response as your I'd linked with too many accounts so we are closing your account..

                  Now sent more than 10 mails for my available balance withdrawal, no response for a single mail. I have balance in my account with 8k+ need my money back because you are closed my account

                  Dear rummy circle team how you peoples validating customer id only in the time of withdrawal, why not in the time of deposits. I have deposited around 18 to 19k those time your application and team happily taken my money, if I goes for withdraw money immediately blocked my account and given some dash dash forward message explanation..

                  Please tell me how can I withdraw my money.. crores of people using this app if you cheat for one account with 10rs my god your excess non income balance will reach peak... Nice work rummy circle team

                  Mail I'd is : [protected]@gmail.com
                  Dec 22, 2023
                  Complaint marked as Resolved 
                  Thanks for your support team, amount credited
                  RummyCircle.com customer support has been notified about the posted complaint.
                  [protected]@gmail.com is my registered mail id
                  mra account block huva hai opan kijye
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                    tststs12
                    Dec 18, 2023
                    Dec 22, 2023
                    This thread was updated on Dec 22, 2023
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                    Sir I already sent you my photo copy of passbook but there is no action taken about refund what's going there. Plz refund my withdrawal balance as early as possible.
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 22, 2023
                    RummyCircle.com Customer Care's response
                    Hi, we understand your concern, we request you to kindly share the passbook from your register email id at [protected]@rummycircle.com. Regards, Team RummyCircle.
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                      S
                      SandeepT@123
                      from Delhi, Delhi
                      Dec 16, 2023
                      Dec 22, 2023
                      This thread was updated on Dec 22, 2023
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                      We have observed irregularities in your account and suspect violation of our Terms of Service.

                      We have accordingly suspended your account.

                      We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.
                      Sir ye hi bol rahe h reason nhi de rhe h ki kyu mera chalti game me account block kiya please sir help us
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Sir meri problem solve nhi huyi. Rummy circle wale koi bhi reply nhi de rhe h nd koi contact number h inka. Sir help me
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                        SandeepT@123
                        from Delhi, Delhi
                        Dec 16, 2023
                        Dec 18, 2023
                        This thread was updated on Dec 18, 2023
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                        We have observed irregularities in your account and suspect violation of our Terms of Service.

                        We have accordingly suspended your account.

                        We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.. . Sir reply me ye hi likh rahe h reason nhi de rahe h account blocking ka please sir help me
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 18, 2023
                        RummyCircle.com Customer Care's response
                        Hi Sandeep, we are here to assist you regarding your account. As requested earlier you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
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                          SandeepT@123
                          from Delhi, Delhi
                          Dec 16, 2023
                          Dec 17, 2023
                          This thread was updated on Dec 17, 2023
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                          Resolved

                          Website: [email protected]

                          Sir kal mene rummy circle site pr account creat kiy 2000 deposit ke sath nd playing krna start kiya nd me vo money lose kr gaya uske baad mene 6/7 transaction ki 5200 ke karib and aj me jab thoda win karne laga toh meri 2000 ki pool rummy game chal rhi thi and without information and any reason sir inhone mera account block kr diya. Me vo game bhi complete nhi kar paya and me reason puch raha hn toh koi bhi reply nhi de rhe h bas terms and Voilance bolke block kar diye h. Sir mene galti ki es fraud site pr account banake please ap es site ko block krva do. Kyuki ye aam janta ko bevakoof bna rhi h nd youngster ko gambling krna sikha rahi h please they are fraud.inke kafi fake baot player h please block there site
                          Feb 6, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 17, 2023
                          RummyCircle.com Customer Care's response
                          Hi Sandeep, we are here to assist you regarding your account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
                          Sir verify player hoon. Kuch bhi galat nhi kiya h. Bina vajah account locked h nd reply me kuch bhi response nhi de rahe. Inko sir Indian laws se koi farak nhi padta h. Koi bhi reason nhi h mujhe block krne ka. Please sir block pen India this side. Ye safe badi fraud site h. Koi bhi customer support nhi h sir and mail kro toh bot computer type reply aate h. Please sir help us
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                            tststs12
                            Dec 13, 2023
                            Dec 15, 2023
                            This thread was updated on Dec 15, 2023
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                            Sir my account blocked that reason given by yourside as due to multiple accounts linked with my account since my account blocked sent msg by you. But I ask when do you refund my withdrawal amount. I already updated new bank account. I remove my old bank account as given instruction by you. 22000 balance is there. Plz refund me as early as possible. Already 8 days completed but no action taken about refund what's going there. Plz looking towards my issue.
                            Feb 6, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 15, 2023
                            RummyCircle.com Customer Care's response
                            Hi, we understand your concern regarding your account, as mentioned earlier that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on Rummycircle. Regarding your withdrawable balance as the bank account linked with other accounts we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
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                              Sajan05
                              Dec 9, 2023
                              Dec 11, 2023
                              This thread was updated on Dec 11, 2023
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                              Resolved

                              I have placed 8 withdrawal of total amount 11878
                              now id is showing closed
                              When i will get my money
                              Feb 12, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 11, 2023
                              RummyCircle.com Customer Care's response
                              Hi Sajan, we're here to assist you with regard to your withdrawal related issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
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                                tststs12
                                Dec 8, 2023
                                Dec 12, 2023
                                This thread was updated on Dec 12, 2023
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                                Resolved

                                Sir you blocked my account with give you silly reason that you have multiple accounts with your Id. This is fake, I am genuine player plz sent my winning amount to my bank account otherwise I will raise complaint against your company this is totally fraud for your loyal customer. Plz unblock and sent my winning amount to my bank account
                                Feb 6, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 09, 2023
                                RummyCircle.com Customer Care's response
                                Hi, we're here to assist you with regard to your account related issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
                                Verified Support
                                Dec 11, 2023
                                RummyCircle.com Customer Care's response
                                Hi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you. For further assistance in regards to your account kindly reach out to us at [protected]@rummycircle.com. Regards, Team RummyCircle.
                                Verified Support
                                Dec 12, 2023
                                RummyCircle.com Customer Care's response
                                Hi, we wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on Rummycircle. Regarding your withdrawable balance as the bank account linked with other accounts we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
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                                  tststs12
                                  Dec 8, 2023
                                  Dec 11, 2023
                                  This thread was updated on Dec 11, 2023
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                                  Resolved

                                  Sir, I never violate fair play in rummy circle. You says that multiple accounts With my I'd if it is right how can you allows my login and plays past from 9months. Plz I am a genuine player, I won with fairly playing. But you block my account. Plz unblock my account and allow to withdraw my winning amount
                                  Feb 6, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 11, 2023
                                  RummyCircle.com Customer Care's response
                                  Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Regarding your withdrawable balance as the bank account linked with other accounts, we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
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                                    Janasurya
                                    Dec 8, 2023
                                    Dec 8, 2023
                                    This thread was updated on Dec 8, 2023
                                    Resolved
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                                    Resolved

                                    Address: Villupuram
                                    Website: Validation failed user does not exist

                                    Validation failed user does not exist
                                    Feb 6, 2026
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 08, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Janasurya, we're here to assist you with regard to your account related issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
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                                      G
                                      grohan089
                                      from Mumbai, Maharashtra
                                      Dec 8, 2023
                                      Dec 9, 2023
                                      This thread was updated on Dec 9, 2023
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                                      I have placed 2 withdrawals and the have given me a estimated time but the withdrawals crossed the estimated time I have written so many mails but the answer is we are working on in but the have not solved my issue please help me
                                      My registered email and mobile no on rummy circle is
                                      [protected]@gmail.com
                                      My mobile no is [protected]
                                      Feb 6, 2026
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 09, 2023
                                      RummyCircle.com Customer Care's response
                                      Hi, we understand your concern with regards to withdrawal of Rs 1002.5 and of Rs 1000.0. Please note that the UCO Bank is currently facing pending status as a result of its decision to discontinue its IMPS service due to an ongoing fraudulent incident with the bank operations. To resolve this we would request you to either change your bank details to a different bank or raise the withdrawal request from UPI. If you need any other assistance, kindly write back to us at [protected]@rummycircle.com. Regards, Team RummyCircle.
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                                        anmol427
                                        Nov 26, 2023
                                        Nov 27, 2023
                                        This thread was updated on Nov 27, 2023
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                                        Dear sir
                                        whenever youu play game in rummy circle they have bot syatem that is playing behind the game is there any mecanism that we can have the process that they are saying are following and the tranjections which they have from players because it is saved lavel of plaing that they are using to manipulate there players and earning money
                                        please find it because whehereever you see they are looting people anything hell and there call email syatem from which they respond all are manuplated by bot and machine learning
                                        Feb 6, 2026
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 27, 2023
                                        RummyCircle.com Customer Care's response
                                        Hi Anmol, at RummyCircle, fair play is of paramount importance. We follow stringent guidelines to ensure that each game is played amongst real participants just like you. If you have any further queries, please share us your details at [protected]@rummycircle.com so that we can connect and address your concerns. Regards, Team RummyCircle
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