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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 81

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M
munichamy
Apr 9, 2020
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I entered wrong personal information, please give a sollution for correction the details
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    Aaron Easter Raj
    Apr 8, 2020
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    Please stop sending sms about rummy circle.
    I do nit want to receive messages regarding rummy circle here after.
    Apr 08, 2020
    Updated by Aaron Easter Raj
    Resolve as soon as possible
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      Nithyi
      Apr 8, 2020
      Resolved
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      Resolved

      rummycircle - stop message

      Hello, my name is nithyananadham.
      As i'm getting very much upset while receiving message from rummy circle. Per day i have receiving more than 10 messages from different number. While i'm tried call that number all the numbers were switched off. Seriously it's getting fructuated. Please let anyone know how to stop receiving the message form rummy circle....
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      H
      HitzCC
      Apr 8, 2020
      Resolved
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      Resolved

      Website: www.rummycircle.com

      Hi
      They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

      For example message, i received today is as below:
      Hi dear win money by playing rummy online rs2000 welcome bonus win real cash withdraw directly to your bank to9. Me/11oj82e
      May 14, 2020
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 08, 2020
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
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        J
        jeel1291118
        Apr 8, 2020
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        Email verification
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          S
          saikrishna532
          Apr 8, 2020
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          Resolved

          Rummy culture is fraud and took all my money. I have reported to their customer support many times. But no use. So iam writing this. Please don't use this app. You will sense it when you are playing. First of all, even if you wait for 10-20 games, they will not give you good game. If you have packed, other table members will play minimum 4-5 rounds. But if you have life and your count is more than 40, and if you play that game, within 1-2 rounds other table members will show and you will end up giving more count.
          May 9, 2020
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 08, 2020
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
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            S
            Sinh12345
            Apr 8, 2020
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            Clearly you can see that rummy circle is a fraud online rummy platform as they are cheating people money
            What i have seen that they are using robot or they are playing themselves

            I am playing for last 6 month. I am played many online tournament what i have seen they player like scorpionz and naidu and many more they always won continuesly 4 or 5 game in 6 game round table and there point is above 1000 and all others player never won..
            I am planning for last 6 month and i never won as i need one card they never come and my opponent just declear there card in 1 or 2 round

            Rummy circle team, you should shame on you as people are playing because there have trust on you but you guys are really shameless..
            May 9, 2020
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 08, 2020
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
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              xbar_vn_vox_blck Bala
              Apr 7, 2020
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              I couldn't withdraw my money due to I have registered my name as XBAR VOX actually my name is BALRAJ ! SO during kyc verification it doesn't accepts me ! So kindly change my name please ! Or tell me what can I do for this !
              *I need to change my registered Name in rummycircle .com *
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                N
                Nagajyothi333
                Apr 7, 2020
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                Resolved

                Hi i have account in rummycircle, i have a balance of 1830 rs and i am unable to play the game or withdraw the money. It shows the reason that it is for protection of my account. I want my account back or give my money back. This is unfair and please look into the issue and fix it as soon as possible. Rummycircle is blocking the account and saying it's for protection is it any valid reason. And in my account the transactions were only 3000 rs and lost more than that. Then what is the reason for the blocking.
                Rummycircle id - vineelraj73
                Registered mail - [protected]@gmail.com
                Unblock my account otherwise serious action will be taken by assembling all people whom you have cheated and will make your site a useless one in india. You guys not even understanding my problem you dumb guys in rummycircle.
                May 13, 2020
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 08, 2020
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
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                  N
                  Nagajyothi333
                  Apr 7, 2020
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                  Address: Mumbai

                  Hi i have account in rummycircle and it was blocked for unknown reasons. I have balance of 1830rs which iam unable to withdraw or add money for playing. This is new type of fraud by rummycircle by saying fair play rules.
                  Please don't cheat people like this. And unblock my account asap.
                  Rummy circle id - vineelraj73
                  Registered mail id - [protected]@gmail.com
                  My account have balance and unable to play or withdraw the money. Please give my account back or give my money. I played games by adding real money. But this is cheating and fraud. I have seen in online that many accounts were blocked like this. They looting people.
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 07, 2020
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  Apr 07, 2020
                  Updated by Nagajyothi333
                  Hi I have account in rummycircle, I have a balance of 1830 rs and I am unable to play the game or withdraw the money. It shows the reason that it is for protection of my account.i want my account back or give my money back. This is unfair and please look into the issue and fix it as soon as possible.rummycircle is blocking the account and saying it's for protection is it any valid reason.and in my account the transactions were only 3000 rs and lost more than that. Then what is the reason for the blocking.
                  Rummycircle id - vineelraj73
                  Registered mail - [protected]@gmail.com
                  My misteke 27/10/2002
                  Original 27/10/2001
                  Same problem
                  But to resolve this issue
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                  22 found this helpful
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                    V
                    Vineelraj
                    Apr 7, 2020
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                    Address: Malad mumbai

                    I have a balance of 1830 rs in my rummy circle account but unable to withdraw or play the cash games. They have blocked my account for unnecessary reasons iam playing fair and i don't know why would this happen for everyone. My rummycircle id is vineelraj73
                    Mail id is [protected]@gmail.com
                    Please resolve my issue asap otherwise i will complain in the court about this online fraud by rummycircle saying that they have fairplay rules by which they can loot people's money for no reason.
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 07, 2020
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    Apr 07, 2020
                    Updated by Vineelraj
                    May I know the mail to which I have to compain
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                      T
                      Tinku Panchal
                      Apr 6, 2020
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                      Address: Adarsh nagar

                      My mistak from 2000rs send to this app
                      Please refund my money
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                        S
                        Sona Jaya
                        Apr 5, 2020
                        Resolved
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                        Resolved

                        I need to change my name which i have already entered it was not same as my name in bank account and other like aadhar card so there is some issues and my date of birth has been entered wrong so that i can't play cash games in it so please kindly make it fast to solve these problems make it fast i have sent u an gmail so please check it kindly make it fast i want to change my name in it as my bank account and also my date of birth thank you.
                        May 6, 2020
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 05, 2020
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
                        Kyc unblock pannuga Sri
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                          Atchut Bhaskar
                          Apr 5, 2020
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                          Theres issues in the web portal and also app.

                          sent them emails and called them.

                          with screenshots. they disconnect the

                          call in middle . no response to email.

                          my user name : raja9113

                          todays date : 5 th april 2020
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                            O
                            omkar551
                            Apr 3, 2020
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                            Resolved

                            Account closed automatically please resolve immediately.
                            Otherwise i will register criminal complaint.
                            What is the reason for closing account without information.
                            Balance 104 rupees are there.
                            Id omkar551
                            Also i transferred rs.104 on last week but that amount in not credited my account it will be return to my rummy account why???
                            R u cheated your customers?

                            Please reply with solution immediately
                            May 8, 2020
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 04, 2020
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            My user name is nitin1316801
                            My account is closed how to restart my account.
                            Please help me..
                            my account balance is 700rs.
                            My mistake is I click the disconnect from Facebook button..
                            how I get my account back ??
                            Please solve this
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                              R
                              from Bengaluru, Karnataka
                              Apr 3, 2020
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                              I have never even visited your website, never even shown interest to see or to know how it works and unsure how you got my number. I have been getting msgs very often to my mobile about your offers and all the other garbage. Kindly avoid sending me mails or msgs. deregister from all our databases.

                              Thanks
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                                V
                                Venkytl
                                from Visakhapatnam, Andhra Pradesh
                                Apr 3, 2020
                                Resolved
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                                Resolved

                                Sir,
                                This is krishna rallapalli, user of rummy circle, from last two weeks iam unable to play cash games. When i click on play cash games, a pop up comes saying that' you are not able to play cash games and do cash transactions on this account'. I had contact rummy circle, to all the support mails but of no use. Please solve this issue
                                With regards
                                May 4, 2020
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 03, 2020
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
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                                  sandeep524
                                  from Hyderabad, Telangana
                                  Apr 1, 2020
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                                  Address: 534451

                                  Hello sir,
                                  User name:sandy9989

                                  Sir, i have 30000 rs in my account and it has been blocked since10.03.2020 to till date and i am not able to play and also not able to withdraw money to bank account so please activate my account and rectify the issue as early as possible. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 01, 2020
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Apr 01, 2020
                                  Updated by sandeep524
                                  Contact support not provide correct resolution for me and also I intiated so many mails they revert single answer we are investigation of account but it's almost 20 days not provided resolution my money 30000 rs strucked
                                  Apr 02, 2020
                                  Updated by sandeep524
                                  No response received from protected rummycircle need immediately transfer my amount to bank
                                  Withdrawal under processing sir amount 11658 rps sir my Id.chin nama636 sir my bank SBI a/c [protected] sir ifsc code.SBIN0001902 sir yerramukkapalli Kadapa sir
                                  Chinnama636R's reply, Apr 2, 2020
                                  Withdrawal under processing sir amount 11658 sir my Id.chin nama636 sir
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                                    Rakhi777
                                    Mar 31, 2020
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 421503

                                    These people make everyone win periodically making them to play more games. That's when they apply their own stategy to loot money. I know so many people playing rummy through rummy circle.com no one has won a single penny.. They advertise as like we can win cash prize but in reality we should spend our entire life waiting for the amount to be credited on the account..

                                    Their testimonial are cooked up ids

                                    I suspect rummy circle team have their own fake ids joining the table on equal ratio thereby not allowing anyone to win the game

                                    I have my cousin's playing rummy as well, one day we joined the same table which was co incidence and we lost 2000 rs

                                    But on the other day we won the table but rummy circle closed our account stating that we both played unfair games..
                                    If such they should throw our ids on a different table since it is not in our hand to join or exit the table. Once if we click on start table loads up money gets deducted

                                    Rummy circle should be banned completely
                                    May 2, 2020
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 31, 2020
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    To withdraw cash is difficult because my name is mismatched.The name entered before is different from my account holder name.

                                    Name : P. Madiyazhagan
                                    Not opening my cash game and not adding cash not withdraw my amount pls accept my msg and solve problem
                                    nara12342002's reply, Apr 3, 2020
                                    Cash game withdraw amount and add cash not opening
                                    My account profile wrong date of birth enter
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                                      Venkytl
                                      from Visakhapatnam, Andhra Pradesh
                                      Mar 30, 2020
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                                      Sir
                                      Iam krishna rallapalli with username:tejaroll
                                      Email:[protected]@gmail.com, from last one-week i had an issue. Iam unable to play cash games and transactions, when i am clicking on add cash a pop up comes as 'you cannot play cash games and do cash transactions on this account' same was attached. My account was kyc verified and have money to playplease solve this sir, iam eagerly waiting for your response

                                      With regards
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 30, 2020
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Mar 30, 2020
                                      Updated by Venkytl
                                      Already I mailed to Rummy circle support, but they are not responding
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