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3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 81

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S
Siddhu6
Apr 15, 2020
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My account has been closed recently.
I don't understand what security problems as if I have hacked the account or something.
Also my Balan should around Rs 615 but theres only Rs 2.5.
I don't understand why they've deducted the amount.
I already contacted them several times but there hasn't been any reply yet.
They could've atleast told me why they closed the account or deducted the money but no they didn't even bother to read my email.
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2020
RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Apr 16, 2020
Updated by Siddhu6 Yeah i've contacted your team too, several times.
But "no reply".
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    V
    Vinith.n
    from Bengaluru, Karnataka
    Apr 14, 2020
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    I'm getting messages of OTP from Rummycircle . I have written many mails to there support team but the support staff is horrible they don't understand my problem . I have not registered to Rummycircle then why I am geting these OTP message. Some one is given my mobile number . Kindly resolve the issue before I take legal action.
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      P
      Park61361
      Apr 14, 2020
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      Address: AT POST POSHIR TAL KARJAT 410101

      My rummy circle account kyc are blocked plzz help me
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        S
        Shiva148
        Apr 14, 2020
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        Address: Satnali ,haryana
        Website: [email protected]

        Mera account closed kar deya h please reopen kar do
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          S
          Si Dh
          Apr 14, 2020
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          Address: Vizag

          It is been designed the system will shuffle all negative cards once you drop ur cards at ANY TIME of your play .even if you are at 100 points it will shuffle negative cards each at every time at that situation. Hoping with computerised person it won’t happen the same .even if they drop the cards at 99 points they will get brilliant shuffling cards knowing another person is at 21 points and they will run you out your money. I have experienced a lot bad 100 times the situation .please this game line is fraud generated and if we complain they will show the authorised certificate of shuffle checking all is ###.
          May 16, 2020
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 15, 2020
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
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            K
            Kavitttam
            Apr 14, 2020
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            Address: 80 mgr Nagar,thirumuruganpoondi, Tirupur

            Year 2017 My account been closed why ... I less location find wrong me ... .. please open rummy circle like good 💯 best... Please help open...
            Apr 14, 2020
            Updated by Kavitttam             Year 2017 why User name kavithaam account been closed ... But location find me wrong. Please open

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              E
              Ezhil Nachinarkiniyan
              Apr 13, 2020
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              I am receiving lot of message from Rummy circle, I don't need any type of messages from your side. Kindly stop all types of message from Rummy circle
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                Y
                Yuvrajmestri
                Apr 13, 2020
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                Please stop sending me SMS on my phone number, I want to know how to stop these messages, my SMS app is full of your messages.
                I want to stop them with a guaranteed solution
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                  J
                  Jamal Jamal
                  Apr 13, 2020
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                  My game colosd open sir
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                    A
                    Ankita More Patil
                    Apr 12, 2020
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                    Address: At post golapangri ta. Dist jalna

                    My user name is ankitamore66 from maharastra, jalna and i have already completed the KYC process but still i am not able to play cash rummy it says tht i have not satisfied the pre conditions of cash rummy
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                      V
                      Venkytl
                      from Visakhapatnam, Andhra Pradesh
                      Apr 12, 2020
                      Resolved
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                      Resolved

                      Sir,
                      Iam the user of rummy circle, i want to update my kyc document, so i upload new document on last week, till now it is in under review. Without kyc verification iam little bit afraid of adding huge money and big games because even though i won also there is no provision for withdraw the money. Please verify my documents if it is incorrect i will upload another.
                      Thank you
                      Awaiting your response
                      With regards
                      Apr 12, 2020
                      Complaint marked as Resolved 
                      They are not respond, they didn't communicate me
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 12, 2020
                      RummyCircle.com Customer Care's response                       Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
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                        M
                        Maha Aru
                        Apr 12, 2020
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                        Address: Staying at Home Doesn't need to be boring. Play Rummy, Win Exciting Cash Prizes. Get 2000 Welcome Bonus. Register NOW https://bit.ly/3bVOrDg

                        I'm keep receiving sms from vm booking title mentioning Rummy circle

                        I'm fedup with this

                        I'm done with them please stop sending these.

                        9731****46.
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                          A
                          Ambadikutty
                          Apr 11, 2020
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                          Address: 28, anaimudi estate, anaimudi, mudis, valparai

                          My mail id = [protected]@gmail.com
                          User name =rummyque8222
                          My account suddenly closed in cash game iam send many more message in rummycircle but not response in every message how is believed in rummycircle iam send daily many more message but not response in one message send me correct reason for closed my accont iam lose in so much of money are you cheating
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Apr 28, 2020
                          Updated by Ambadikutty                           So many message iam send but not response in rummycircle how is believed in rummycircle

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                            A
                            Anaseramangalath
                            Apr 10, 2020
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                            I have been receiving advertisement messages on Rummy circle from different numbers and various messaging services. I have not signed up or visited your website. Please stop sending me these messages.
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                              A
                              ajaykantaya
                              Apr 10, 2020
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                              Address: Virdi morba

                              [protected]@gmail.com is not playing games please help and not Withdrawal please request help
                              +1 videos
                              Apr 10, 2020
                              Updated by ajaykantaya                               Please my account is open please help

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                                V
                                Veerendra Shekar Veerashaiva
                                Apr 10, 2020
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                                I have entered just my name to rummy circle but now while withdrawing my account name is different in bank as the name in personal information given in rummy circle how to solve the issue
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                                  M
                                  munichamy
                                  Apr 9, 2020
                                  Resolved
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                                  Resolved

                                  Have entered my personal information before with my pet name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible
                                  May 11, 2020
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 10, 2020
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
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                                    M
                                    munichamy
                                    Apr 9, 2020
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                                    I entered wrong personal information, please give a sollution for correction the details
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                                      A
                                      Aaron Easter Raj
                                      Apr 8, 2020
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                                      Please stop sending sms about rummy circle.
                                      I do nit want to receive messages regarding rummy circle here after.
                                      Apr 08, 2020
                                      Updated by Aaron Easter Raj                                       Resolve as soon as possible
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                                        H
                                        HitzCC
                                        Apr 8, 2020
                                        Resolved
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                                        Resolved

                                        Website: www.rummycircle.com

                                        Hi
                                        They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

                                        For example message, i received today is as below:
                                        Hi dear win money by playing rummy online rs2000 welcome bonus win real cash withdraw directly to your bank to9. Me/11oj82e
                                        May 14, 2020
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 08, 2020
                                        RummyCircle.com Customer Care's response                                         Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
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