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3.3
Updated: Mar 19, 2026
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1583
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A
a.k.t1986
Jul 29, 2023
Jul 31, 2023
This thread was updated on Jul 31, 2023
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Website: www.rummycircle.com

My account was suspended without any reason when i wrote a mail to "[protected]@rummycircle.com" below response, when i asked them what kind irregularities i got no response, without any reason they simply suspended. They didn't give details of irregularities in my account. I didn't committ any fraud, please remove the suspension on my account.

This is the response i got from them.

Dear player,

We have observed irregularities in your account and suspect violation of our terms of service.

We have accordingly suspended your account.

We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

Please kindly resolve my issue.

Thanks
Arun Kumar Tomar
Aug 31, 2023
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2023
RummyCircle.com Customer Care's response Hi, we understand your concern with regard to you blocked account, please be informed that if you have already emailed us, our team will surely get back to you on the same email. Appreciate your patience in the meanwhile. Regards, Team RummyCircle.
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    Paresh090191
    Jul 28, 2023
    Jul 29, 2023
    This thread was updated on Jul 29, 2023
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    I was playing the second last game from where i faced network error after refreshing the game, switched too wifi and other networks it didn't worked out. In last game i was on winning side where the same thing happened and i lost 10650 INR. I raised the ticket of same thing but it didn't worked out. I have screen recordings of the same and pics recorded while playing the game.
    +1 videos
    Jul 30, 2023
    Complaint marked as Resolved 
    company has neither taken any steps nor have refunded the amount nor i have been called by any phone number
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jul 29, 2023
    RummyCircle.com Customer Care's response     Hi Paresh, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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      D
      Dipak39
      Jul 26, 2023
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      Dear sir,
      i have 1211 rupees in my rummy account and i have been blocked plz refund my money . and please open my rummy account.

      Mo. [protected]
      Email. [protected]@gmail.com
      User name : DIPAK39
      RummyCircle.com customer support has been notified about the posted complaint.
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        R
        Rahul durbe
        from Aurangabad, Maharashtra
        Jul 23, 2023
        Jul 24, 2023
        This thread was updated on Jul 24, 2023
        Resolved
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        Resolved

        KYC Problem

        Address: Aurangabad city Waluj
        Website: Rummy Circle

        Give me chance for re KYC...
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        D
        Dipak39
        Jul 22, 2023
        Jul 24, 2023
        This thread was updated on Jul 24, 2023
        Resolved
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        Resolved

        Dear sir,
        i have 1211 rupees in my rummy account and i have been blocked plz refund my money . and please open my rummy account.
        Feb 6, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2023
        RummyCircle.com Customer Care's response         Hi Dipak, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle.
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          H
          hridayamsalwa
          Jul 22, 2023
          Jul 24, 2023
          This thread was updated on Jul 24, 2023
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          My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
          Note - my account has already closed but still receiving messages
          Please do something about that r
          I shall be very thankful to you
          Feb 6, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2023
          RummyCircle.com Customer Care's response           Hi Hridaya, this concerns us, and we are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the phone number. Regards, Team RummyCircle
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            V
            Vipulradhe
            Jul 22, 2023
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            Address: Gadhada
            Website: [email protected]

            Request sir
            RummyCircle.com customer support has been notified about the posted complaint.
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              V
              Vipulradhe
              Jul 22, 2023
              Jul 22, 2023
              This thread was updated on Jul 22, 2023
              Resolved
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              Resolved

              Address: Gadhada
              Website: Botad

              Please sir request
              Feb 6, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 22, 2023
              RummyCircle.com Customer Care's response               Hi Vipul, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                S
                sangamjewellers
                Jul 21, 2023
                Jul 24, 2023
                This thread was updated on Jul 24, 2023
                Resolved
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                My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
                Note - my account has already closed but still receiving messages
                Please do something about that r
                I shall be very thankful to you
                Feb 6, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 24, 2023
                RummyCircle.com Customer Care's response                 Hi Sangam, this concerns us, and we are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the phone number. Regards, Team RummyCircle.
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                  S
                  Suraj8652
                  from Mumbai, Maharashtra
                  Jul 20, 2023
                  Jul 24, 2023
                  This thread was updated on Jul 24, 2023
                  Resolved
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                  Address: MUMBAI

                  I've lost control of my account related to the play services to play the game and im unable to use my account balance to withdraw or play, its showing that the services are on hold due to the complaint of multiple-joint users on my account related to the benefits of multiple users in a single account I've also provided my bank passbook print copy as per the support team I've contacted via gmail and under the submission of the respected documents towards my account till now there is no response to me from the concerned teams that have to approve to my registered account
                  Hope I'll see a response of re-activation of my account as soon as possible

                  Regards
                  Suraj
                  Feb 6, 2026
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 24, 2023
                  RummyCircle.com Customer Care's response                   Hi Suraj, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                    D
                    deba4241
                    Jul 20, 2023
                    Jul 20, 2023
                    This thread was updated on Jul 20, 2023
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                    Resolved

                    Address: West Bengal, purulia, sirkabad

                    I am a Rummycircle user and playing for 1month . But some how one day when I trying to enter the app there was a validation problem. My user account is not exists.
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2023
                    RummyCircle.com Customer Care's response                     Hi Deba, we understand your concern with regard to your account. We request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
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                      V
                      vaisakh678
                      from kollam, Kerala
                      Jul 19, 2023
                      Jul 20, 2023
                      This thread was updated on Jul 20, 2023
                      Resolved
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                      Resolved

                      Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                      They are sending me promotional messages and calling me every day on my personal mobile number. I have never visited their website, and never subscribed, or logged in. I don't know how they got my phone number. They are spamming me with different numbers, and it is very impossible to block them all. I tried to block as many numbers as possible, but they keep contacting me from different numbers. I'm hoping this complaint will resolve my issue. Otherwise, I have to get a new phone number and update all official documents with the new number, which is very time-consuming and tedious.
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 20, 2023
                      RummyCircle.com Customer Care's response                       Hi, we are sorry for the inconvenience caused. Kindly share your mobile number on which you received the message at [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
                      Verified Support
                      Jul 20, 2023
                      RummyCircle.com Customer Care's response                       Hi Vaisakh, we understand and would like to resolve this. Please share with us your mobile number and we will get you unsubscribed. Regards, Team RummyCircle.
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                        M
                        Mnk6571
                        Jul 18, 2023
                        Jul 18, 2023
                        This thread was updated on Jul 18, 2023
                        Resolved
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                        Resolved

                        Address: Lohara

                        Hi sir please anblokad my account and withdrawal my balance mera account 45 din se jada samay ho gaya black huye so please anblokad my account nahi to mujhe apoyment dijiye me apke mumbai office ata hu
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 18, 2023
                        RummyCircle.com Customer Care's response                         Hi, we understand your concern with regard to your blocked account. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
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                          S
                          Shabaz pasha bm
                          Jul 16, 2023
                          Jul 17, 2023
                          This thread was updated on Jul 17, 2023
                          Resolved
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                          Resolved

                          My account not exit with my number its in
                          Feb 6, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2023
                          RummyCircle.com Customer Care's response                           Hi Shahbaz, we wish to inform you that, the account was closed as per your request, if you wish to re-activate the account, kindly send an email along with your KYC document at [protected]@rummycircle.com regarding the reactivation of the account.
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                            R
                            Roshu3622
                            from Bharuch, Gujarat
                            Jul 16, 2023
                            Jul 17, 2023
                            This thread was updated on Jul 17, 2023
                            Resolved
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                            Resolved

                            Address: Dhej bharuch
                            Website: Rummy circle.com

                            My account is blocked please help me unblock my account and change my documents re-upload
                            Feb 6, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 17, 2023
                            RummyCircle.com Customer Care's response                             Hi Roshu, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this.
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                              J
                              Jenny.jj
                              Jul 16, 2023
                              Jul 16, 2023
                              This thread was updated on Jul 16, 2023
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                              Resolved

                              Please permanently delete my account and all my data and please stop sending me promotional text messages on daily basis otherwise I will complain to higher authority to take action
                              Feb 6, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 16, 2023
                              RummyCircle.com Customer Care's response                               Hi Jenny, we're concerned for you and are here to assist with the issue related to the messages you have received. Kindly share the contact number on which you're receiving messages at [protected]@rummycircle.com for us to assist you at the earliest. Regards, Team RummyCircle
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                                V
                                Vikas Langeh
                                Jul 9, 2023
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                                I have received Unwanted Otp on my personal contact number from rummy circle side even I haven't logged in in any of app or website of rummy circle but still I received Unwanted Otp from their side. Please Check And Help Me Asap

                                Registered Mobile number :- [protected]

                                Thanks And Regards
                                Vikas Langeh
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  V
                                  Vikas Langeh
                                  Jul 9, 2023
                                  Jul 10, 2023
                                  This thread was updated on Jul 10, 2023
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                                  Resolved

                                  Received Unwanted otp

                                  From last few hours I had received unlimited otp's from rummy circle app side even i didn't login into any website of rummy circle or in any app of them but still I received multiple otp from their side. Please Help Asap.

                                  Registered Mobile Number :- [protected]
                                  Registered Name :- Vikas Langeh

                                  Thanks And Regards
                                  Vikas Langeh...
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                                  A
                                  ace3551808
                                  from Bopal, Gujarat
                                  Jul 9, 2023
                                  Jul 10, 2023
                                  This thread was updated on Jul 10, 2023
                                  Resolved
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                                  Resolved

                                  Address: Bopal Mhow near railway station road

                                  My kyc verification not updated more days
                                  Blocked my account
                                  Please 🙏 updated my kyc & unblock my account
                                  Please send my winning money
                                  Kindly I am changing all details pl clear the all old details
                                  Feb 6, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 10, 2023
                                  RummyCircle.com Customer Care's response                                   Hi, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                                    S
                                    saur62
                                    Jul 7, 2023
                                    Jul 7, 2023
                                    This thread was updated on Jul 7, 2023
                                    Resolved
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                                    Resolved

                                    Hi Rummy circle,
                                    I'm getting continuous otp from your website and I have never even visited your website. Please stop sending this or else I'll have to reach out to cyber complaint department for mentally harassing me and financial fraud.
                                    This has happened in past also and not at all accepted. Please take appropriate action.
                                    Feb 6, 2026
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 07, 2023
                                    RummyCircle.com Customer Care's response                                     Hi, we're concerned for you and are here to assist with the issue related to the messages you have received. Kindly share the contact number on which you're receiving messages at [protected]@rummycircle.com for us to assist you at the earliest. Regards, Team RummyCircle
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