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RummyCircle.com Complaints & Reviews

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Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 9

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A
a.k.t1986
Jul 29, 2023
Jul 31, 2023
This thread was updated on Jul 31, 2023
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Account blocked / suspended

Website: www.rummycircle.com

My account was suspended without any reason when i wrote a mail to "[protected]@rummycircle.com" below response, when i asked them what kind irregularities i got no response, without any reason they simply suspended. They didn't give details of irregularities in my account. I didn't committ any fraud, please remove the suspension on my account.

This is the response i got from them.

Dear player,

We...
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Paresh090191
Jul 28, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
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I was playing the second last game from where i faced network error after refreshing the game, switched too wifi and other networks it didn't worked out. In last game i was on winning side where the same thing happened and i lost 10650 INR. I raised the ticket of same thing but it didn't worked out. I have screen recordings of the same and pics recorded while playing the game.
+1 videos
Jul 30, 2023
Complaint marked as Resolved 
company has neither taken any steps nor have refunded the amount nor i have been called by any phone number
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2023
RummyCircle.com Customer Care's response
Hi Paresh, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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    D
    Dipak39
    Jul 26, 2023
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    Dear sir,
    i have 1211 rupees in my rummy account and i have been blocked plz refund my money . and please open my rummy account.

    Mo. [protected]
    Email. [protected]@gmail.com
    User name : DIPAK39
    RummyCircle.com customer support has been notified about the posted complaint.
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      R
      Rahul durbe
      from Aurangabad, Maharashtra
      Jul 23, 2023
      Jul 24, 2023
      This thread was updated on Jul 24, 2023
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      KYC Problem

      Address: Aurangabad city Waluj
      Website: Rummy Circle

      Give me chance for re KYC...
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      D
      Dipak39
      Jul 22, 2023
      Jul 24, 2023
      This thread was updated on Jul 24, 2023
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      Dear sir,
      i have 1211 rupees in my rummy account and i have been blocked plz refund my money . and please open my rummy account.
      Feb 6, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2023
      RummyCircle.com Customer Care's response
      Hi Dipak, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle.
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        H
        hridayamsalwa
        Jul 22, 2023
        Jul 24, 2023
        This thread was updated on Jul 24, 2023
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        My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
        Note - my account has already closed but still receiving messages
        Please do something about that r
        I shall be very thankful to you
        Feb 6, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2023
        RummyCircle.com Customer Care's response
        Hi Hridaya, this concerns us, and we are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the phone number. Regards, Team RummyCircle
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          V
          Vipulradhe
          Jul 22, 2023
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          Address: Gadhada
          Website: [email protected]

          Request sir
          RummyCircle.com customer support has been notified about the posted complaint.
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            Vipulradhe
            Jul 22, 2023
            Jul 22, 2023
            This thread was updated on Jul 22, 2023
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            Address: Gadhada
            Website: Botad

            Please sir request
            Feb 6, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 22, 2023
            RummyCircle.com Customer Care's response
            Hi Vipul, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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              sangamjewellers
              Jul 21, 2023
              Jul 24, 2023
              This thread was updated on Jul 24, 2023
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              My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
              Note - my account has already closed but still receiving messages
              Please do something about that r
              I shall be very thankful to you
              Feb 6, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 24, 2023
              RummyCircle.com Customer Care's response
              Hi Sangam, this concerns us, and we are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the phone number. Regards, Team RummyCircle.
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                S
                Suraj8652
                from Mumbai, Maharashtra
                Jul 20, 2023
                Jul 24, 2023
                This thread was updated on Jul 24, 2023
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                Address: MUMBAI

                I've lost control of my account related to the play services to play the game and im unable to use my account balance to withdraw or play, its showing that the services are on hold due to the complaint of multiple-joint users on my account related to the benefits of multiple users in a single account I've also provided my bank passbook print copy as per the support team I've contacted via gmail and under the submission of the respected documents towards my account till now there is no response to me from the concerned teams that have to approve to my registered account
                Hope I'll see a response of re-activation of my account as soon as possible

                Regards
                Suraj
                Feb 6, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 24, 2023
                RummyCircle.com Customer Care's response
                Hi Suraj, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                  D
                  deba4241
                  Jul 20, 2023
                  Jul 20, 2023
                  This thread was updated on Jul 20, 2023
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                  Address: West Bengal, purulia, sirkabad

                  I am a Rummycircle user and playing for 1month . But some how one day when I trying to enter the app there was a validation problem. My user account is not exists.
                  Feb 6, 2026
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 20, 2023
                  RummyCircle.com Customer Care's response
                  Hi Deba, we understand your concern with regard to your account. We request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
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                    V
                    vaisakh678
                    from kollam, Kerala
                    Jul 19, 2023
                    Jul 20, 2023
                    This thread was updated on Jul 20, 2023
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                    Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                    They are sending me promotional messages and calling me every day on my personal mobile number. I have never visited their website, and never subscribed, or logged in. I don't know how they got my phone number. They are spamming me with different numbers, and it is very impossible to block them all. I tried to block as many numbers as possible, but they keep contacting me from different numbers. I'm hoping this complaint will resolve my issue. Otherwise, I have to get a new phone number and update all official documents with the new number, which is very time-consuming and tedious.
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2023
                    RummyCircle.com Customer Care's response
                    Hi, we are sorry for the inconvenience caused. Kindly share your mobile number on which you received the message at [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
                    Verified Support
                    Jul 20, 2023
                    RummyCircle.com Customer Care's response
                    Hi Vaisakh, we understand and would like to resolve this. Please share with us your mobile number and we will get you unsubscribed. Regards, Team RummyCircle.
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                      Mnk6571
                      Jul 18, 2023
                      Jul 18, 2023
                      This thread was updated on Jul 18, 2023
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                      Address: Lohara

                      Hi sir please anblokad my account and withdrawal my balance mera account 45 din se jada samay ho gaya black huye so please anblokad my account nahi to mujhe apoyment dijiye me apke mumbai office ata hu
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 18, 2023
                      RummyCircle.com Customer Care's response
                      Hi, we understand your concern with regard to your blocked account. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
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                        S
                        Shabaz pasha bm
                        Jul 16, 2023
                        Jul 17, 2023
                        This thread was updated on Jul 17, 2023
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                        My account not exit with my number its in
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 17, 2023
                        RummyCircle.com Customer Care's response
                        Hi Shahbaz, we wish to inform you that, the account was closed as per your request, if you wish to re-activate the account, kindly send an email along with your KYC document at [protected]@rummycircle.com regarding the reactivation of the account.
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                          R
                          Roshu3622
                          from Bharuch, Gujarat
                          Jul 16, 2023
                          Jul 17, 2023
                          This thread was updated on Jul 17, 2023
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                          Resolved

                          Address: Dhej bharuch
                          Website: Rummy circle.com

                          My account is blocked please help me unblock my account and change my documents re-upload
                          Feb 6, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2023
                          RummyCircle.com Customer Care's response
                          Hi Roshu, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this.
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                            J
                            Jenny.jj
                            Jul 16, 2023
                            Jul 16, 2023
                            This thread was updated on Jul 16, 2023
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                            Resolved

                            Please permanently delete my account and all my data and please stop sending me promotional text messages on daily basis otherwise I will complain to higher authority to take action
                            Feb 6, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 16, 2023
                            RummyCircle.com Customer Care's response
                            Hi Jenny, we're concerned for you and are here to assist with the issue related to the messages you have received. Kindly share the contact number on which you're receiving messages at [protected]@rummycircle.com for us to assist you at the earliest. Regards, Team RummyCircle
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                              V
                              Vikas Langeh
                              Jul 9, 2023
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                              Received Unwanted Otp From Rummy Circle

                              I have received Unwanted Otp on my personal contact number from rummy circle side even I haven't logged in in any of app or website of rummy circle but still I received Unwanted Otp from their side. Please Check And Help Me Asap

                              Registered Mobile number :- [protected]

                              Thanks And Regards
                              Vikas Langeh...
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                              Vikas Langeh
                              Jul 9, 2023
                              Jul 10, 2023
                              This thread was updated on Jul 10, 2023
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                              Resolved

                              Received Unwanted otp

                              From last few hours I had received unlimited otp's from rummy circle app side even i didn't login into any website of rummy circle or in any app of them but still I received multiple otp from their side. Please Help Asap.

                              Registered Mobile Number :- [protected]
                              Registered Name :- Vikas Langeh

                              Thanks And Regards
                              Vikas Langeh...
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                              A
                              ace3551808
                              from Bopal, Gujarat
                              Jul 9, 2023
                              Jul 10, 2023
                              This thread was updated on Jul 10, 2023
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                              Resolved

                              Address: Bopal Mhow near railway station road

                              My kyc verification not updated more days
                              Blocked my account
                              Please 🙏 updated my kyc & unblock my account
                              Please send my winning money
                              Kindly I am changing all details pl clear the all old details
                              Feb 6, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 10, 2023
                              RummyCircle.com Customer Care's response
                              Hi, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                                saur62
                                Jul 7, 2023
                                Jul 7, 2023
                                This thread was updated on Jul 7, 2023
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                                Resolved

                                Spam otp in a financial fraud attempt

                                Hi Rummy circle,
                                I'm getting continuous otp from your website and I have never even visited your website. Please stop sending this or else I'll have to reach out to cyber complaint department for mentally harassing me and financial fraud.
                                This has happened in past also and not at all accepted. Please take appropriate action....
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