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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
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RummyCircle.com reviews & complaints page 90

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G
gururaj6268
from Delhi, Delhi
Jul 30, 2019
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Address: L-164 Bhanuraj mane hittra, Nijalingappa colony, Raichur, Karnataka, 584101

Sir my account has been blocked.i got reply that my account was linked with multiple fraud accounts it seems .but I've just opened account one day before .my money got stucked in account .I'm new users first time I'm using and my account got blocked .
I'm not receiving any emaills from support team please help sir .
I've even uploaded the documents and the requested information regarding linked accounts but I've not received any reply from support team
ID details : gururaj6268
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Jul 31, 2019
Updated by gururaj6268
Respected sir
As suggested by you I've mailed to support team and didn't receive any reply from .it's been several days already .
I asked the details of Linking accounts but didn't get any reply .
How can I verify wether it's actually linked without my knowledge .
Jul 31, 2019
Updated by gururaj6268
I've asked what documents to be submitted and I've not received any reply to those messages also .
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    S
    sandip19617
    from Mumbai, Maharashtra
    Jul 30, 2019
    Resolved
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    Resolved

    Sir i am fair player of rummy circle. And i plyed midday tournament yesterday from my acount sandip 19617. I have won 5000 rs but credit only 4000rs. I secured 3rd position in 2nd round. And there are 5000rs in 3rd position.1st position player go trough next round.2nd position player won 7500rs. And i won 5000rs. Pls take action and refund my winning remaining price
    Aug 31, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
    Do not Play the cash games sir
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      A
      Amol7385
      from Delhi, Delhi
      Jul 25, 2019
      Resolved
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      Resolved

      Address: Dhawalpuri.ahmednagar, 414103

      Hi sir, maine ek saal pehle ek acc khola tha ab mere pass sir[censored]ska username he. Ab maine firse naya acc khola aur docm verify krne gaya aur wo acc block ho gaya. Bad me support team ne present acc see amount old acc me transfer kiya. Magar ab mere pass old acc recover krne ke liye sir[censored]sername he. Ab mai kya kru. Please help me. Mai chahta hu ke old ac band ho jaye aur mera amount firse mere present account me aa jaye aur yahi acc mere documents se verify ho. Please help me... Mera old email aur password gum ho gaya he. Mobile gum ho jane ke karan. Is wajah se mai apna old account forgot password bhi nahi kr sakta.
      Sep 2, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Jul 25, 2019
      Updated by Amol7385
      My old username is amol19931999 and my old email and password and mobile phone is forgot.
      My present username is amolrajapure and my present email address is [protected]@gmail.com plz help me
      Verified Support
      Jul 26, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      Team,
      My rummy account not add or withdrawal cash, due to kyc verification under review past few months, please resolve the issues.
      My username-dhaswant2001
      Mail [protected]@yahoo.com
      Sir kyc acount not ling my account please help me
      Mera account disable kar diya he ab firse mera account enable nahi kar rahe kehte he ki apne fraud kiya he or mera 50000rs bhi le liya he esi game ko block kardo jaldi se taki meri tarah koy Or na lut jaye??
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        G
        Gullapally Priyadarsh
        from Hyderabad, Telangana
        Jul 25, 2019
        Resolved
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        Resolved

        Address: 522002

        My username is p11081986. I have amiled about 20 times till date and no proper response. I have already kyc verified account. I do not even know the reason about why my account has been blocked. And i have 25993 rupees in my account now. At least i am asking to withdraw my amount. No response for withdrawal requests. This is very clear fraud. Take immediate action.
        Aug 29, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 26, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        My account is not working
        Hi Team,

        Sherrybosco is my user name. I ve withdrew cash to my bank account twice. It got debited from lobby bt not yet credited to my account.

        Its been two days since i withdrew amount. Please do resolve this problem.
        Please my account unlocked kari do
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          A
          Ak22hil
          from Kakinada, Andhra Pradesh
          Jul 21, 2019
          Resolved
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          Resolved

          Address: 534247

          Hi sir my name is akhil and my user i'd akhisarah 3days before i withdrawal an amount 10000 in rummy circle app suddenly they said your account was blocked and no money sending i want my account reopened and my amount also withdraw to my account please reopened
          If i really fraud in game then why blocked my account even giving any worning to me i want my account reopened immediately i'm sorry about what i'm doing against the game i please request to reopened my account and my amount also giving back to me please
          Aug 23, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          Verify my mail
          Rummy circle site is suddenly stoped my cash play games
          Dear all
          unfortunately closed my account at few days before so i have to open another account but my mobile number and mail id already used so iam struggling on opening new account i have to play every day on that account but i cant play few days and my account balance is lost so kindly reopen on my closed account quickly
          Rummycircle online game is completly fraud cheating total game is in the control of thier staff and employees i lost 45000rs my friend lost 30000rs...other players are not genuine they play by using robots please ban this online fraud game..And also please ban telivision adds by MS Dhoni and ban online adds
          Dear rummy circle and [protected]@rummycircle.com team i cannot play cash game my user name mp2797 my email id [protected]@gmail.com my account balance 314 rps my cash game is not supported 1 week please i request to all [protected]@rummycircle.com team please restart my cash game and transition please sir please restart my cash game
          Hi Team,
          How many days you can verify my account, since August to till you can investigate my account it will take 11 months of time.Please verify as soon as possible and credit my amount in my account.
          Note:-I will wait until this weekend, otherwise i will legally proceed.

          Thanks
          reddy
          [protected]
          Cash game closed kar diya gay ha kichi karan mera cash game chlo kar digea
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            S
            Sinchana M Gowda
            from Mumbai, Maharashtra
            Jul 19, 2019
            Resolved
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            Resolved

            I can't my kyc so i'll give my friend id proof that i have to change my name and address in personal details. But that is not opening. So that i need information to change my personal details and to complete kyc by my friend id proof that i can withdrawal money now that it is not possible. If i gave the name as per account holder's name i will get a notification that name couldn't have special characters then how can i give my intial. If i don't give the u will not verify my id proof by givig regards that your name is mismatching. I need complete information right now itself.
            Aug 25, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 19, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
            I am receiving irrelevant messages on daily basis even when my mobile is in DND mode. My number is [protected]
            My account blocked cant play with cash plz help i need to play
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              L
              Laxmikan1772
              from Mumbai, Maharashtra
              Jul 11, 2019
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              Address: Eshwar nagar, Do, Bidar, Karnataka, 585327

              My id is laxmikan1772 plz continue my rummy circle account maine rummy circle 5 se 6 mahine hogaye hai abhi tak 100 se karata ap loghoko mail kiya hai lekin tum loghaa mera account chaalu hi nahi kar raha ho mai kya karo aagar app loghaa mera account chaalu nahi kar sakte to mere account meke paise bank account me transfor kado mera mobile number [protected] hai mai intajaar karunga
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
              Jul 17, 2019
              Updated by Laxmikan1772
              Ok mai mera account aur pan aapko upload kar raha hu jaldi se mera account chaalu karo
              Jul 17, 2019
              Updated by Laxmikan1772
              Sir mujhe english nahi aataa hai open my account nahi to call me [protected]
              Jul 20, 2019
              Updated by Laxmikan1772
              Upload kiya hai abhi to chalu karo

              Jul 21, 2019
              Updated by Laxmikan1772
              Kya huva hai sirji account bhi open nahi huva aagar nahi hosakta to jobhi balance hai o mere bank account transfor karo

              Jul 26, 2019
              Updated by Laxmikan1772
              kya mera avvont open hoga yaa nahi bolonaa
              Game not open cash game withdrawal my account open please my account 12 Saal nagaur nagaur Ahsan @ gmail.com my circle cash game not open please open it ok sir
              Open my account nahi to jo paise hai mere account me bank me transfor karo
              Please all accounts associated with same email account [protected]@gmail.com please close all accounts except amolbhore200 this account please note my problem and solve it emigetly
              My rummy account not add or withdrawal cash, due to my kyc documents still under rewiew, few months still issue, kindly issue rectified.
              My rummycircle account Withdrawal not opening and cant play cash game
              My cash account locked, so I will not play cash game.
              Please check and verify
              Solve this problem
              Thank u
              Dear sir
              My account was blocked from last 15 days pls help me to reopen my account my account idont know the exact reason and I have some money in my account muis is jairam7 and mail to rummy circle many times and I didn't get proper answer pls help me reopen my account
              In this rummycircle.com, There are 6 players playing in this rummy game, 5 peoples are rummy circle people & only one people are common man, that 5 people cheating & win the game, Finally common man got loss
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                K
                Killar Mani
                from Mumbai, Maharashtra
                Jul 10, 2019
                Resolved
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                Resolved

                Address: 628008

                ஐயா எனது rummy circle account ல் kyc document verification block செய்யப்பட்டுள்ளது அதனால் என்னால் cash withdrawa பன்ன முடியவில்லை please தயவு செய்து என்னுடைய rummy circle accountல் kyc document மீண்டும் upload செய்வதற்கு எனக்கு உதவுங்கள். என்னுடைய பிரச்சனை யை தீர்த்து வைக்குமாறு தாழ்மையுடன் கேட்டுக்கொள்கிறேன். இப்படிக்கு rummy circle player உங்கள் manikandan user name :killarmani00
                Mail id ;[protected]@ gmail.com
                Aug 11, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 10, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                My account fairplay reason.not playing cash game and withdrawal.please open it.my id no-sudip1088.available balance 2880 something.im very poor.please sir open it.u warning me what my fault.i will don't do that mistake again.but don't block my account.please sir..
                sudip1088's reply, Jul 17, 2019
                Sir I'm old member of rummy circle.please open it.and Warren me what my fault.please sir
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                  N
                  N.ehasanulla
                  from Delhi, Delhi
                  Jul 9, 2019
                  Resolved
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                  Resolved

                  Address: Pakala, Chittoor, Andhra Pradesh

                  Vairagyam open hota Nahin hai open to karo na paise wala game Nahin hota hai isliye ki aap friend deta hoon ekdum ho please open karo withdrawal Nahin hota hai isliye ke kya ho Gaya mujhe samajh mein nahi aaya eyes makeup Mera bhi fir se open hoga achha Karen tash wala game open hota hai boil water again cash game is not open cash withdrawal please my account is open ok sir
                  Aug 15, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  Respected Sir,
                  I'm a regular player of rummycircle.com but suddenly from 3rd July evening I can't play Cash games and unable to add cash, kindly solve my problems. My username is aosa22 and email address... [protected]@gmail.com
                  My user name 12349208 mail id [protected]@gmail.com cash not working seloved my problem account reset sir
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                    A
                    Amol Madhukar Bhore
                    from Buldana, Maharashtra
                    Oct 10, 2019
                    Resolved
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                    Resolved

                    Address: St Stand Road Barshi, Block B Room Number 12, Solapur, Maharashtra, 413411

                    Please all accounts associated with same email account [protected]@gmail.com please close all accounts except amolbhore200 this account please note my problem and solve it emigetly plz give actions and closed all accounts my problem is not slove lot of complaints are send to the fairplay rummycricle company but no any actions take on my problem plz solve my problem plz
                    Nov 10, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 10, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our Fairplay team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    [protected]
                    Smshivas's reply, Oct 13, 2019
                    My account has been cash came and withra amound is blocked blz opened
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                      H
                      Harikrishna Manda
                      from Warangal, Telangana
                      Jul 8, 2019
                      Resolved
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                      Resolved

                      Hi,
                      This is harikrishna manda playing rummycircle from bangalore, but my native is warangal-telangana. I have bank accounts in telangana.
                      I have money in my rummycircle account, how can i withdarw my money from rummycircle to my bank account in telangana.
                      Please help me to withdraw the money which i have in my rummycircle account.
                      Please help me
                      Thanks
                      Aug 9, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 08, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Kyc not upload, game not open, cash not witdraw
                      Why my rummy circle account has been closed
                      Dinesh367712's reply, Jul 10, 2019
                      Rummycircle.com - I can't play cash games
                      My account has been closed due to security reasons. Please reopen it or I will file a complaint against your company. It have ₹650+ real cash. Reopen my account or return my money.
                      That is some problem in my bank account. I want to change my bank account please tell me how to change my bank account. I tell you so many times you r not respond please open my account and help me how to change bank account.
                      Shwetha Yogesh's reply, Jul 9, 2019
                      Hello sir my account is closed some security reasons. I request you so many times. I want to change my bank account please help how to change my bank account. I don't understand how to change my bank account. My account is closed before 2 months I can't play cash games & I can't withdraw my cash please help me sir please please please
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                        S
                        Srinivas K15
                        from Rajahmundry, Andhra Pradesh
                        Jul 6, 2019
                        Resolved
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                        Resolved

                        Address: RTC COMPLEX ROAD, East Godavari, Andhra Pradesh, 533103

                        Each and every card is their team control
                        All cards are visible to their team and in time of card show we remain as it is for all games and on other hand some other player will show the game it is only their team winning and cheating the people money. Telangana govt. Has banned this game. I request other states also to ban on this site otherwise people will be panic.
                        Aug 11, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        With reference to your complaint, at RummyCircle reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are the recipient of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain a high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.

                        Further, we would like to reiterate that Rummy is a skill based game and the winning depends hugely on the expertise and knowledge a player has gained over a period of time.

                        If you still have any query please get back to [protected]@rummycircle.com with your registered email id & username so that we can assist you accordingly.

                        Thanks & Regards,
                        RummyCircle.com
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                          S
                          samanthaabi
                          from Mumbai, Maharashtra
                          Jul 8, 2019
                          Resolved
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                          Resolved

                          Address: thirumanur, 621715

                          Sir,
                          my11circle.com
                          My name is karan.
                          My account blocked just 2 days why problem.
                          my username samanthaabi
                          please help me
                          solve my problem
                          My balance 191 rupee.
                          Please solve my problem imidiatly.
                          Not hacking but my id is blocked
                          Why problem imidiatly solve this problem.
                          Don't play cash games and play my11circle.
                          This is my one account please help imidiatly.help me rummycircle.com and my11circle.com
                          Aug 9, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 09, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          We request you to write us on [protected]@RummyCircle.com in order to resolve your query as soon as possible.

                          Regards,
                          RummyCircle Team
                          Rummycircle my account closed.seve my pro
                          Channakesavulu's reply, Jul 10, 2019
                          My account is closed
                          Sir Mera account sk530409 h jispur eka-ek withdraw or add cash band KR Diya gya Main 20 mail KR Chuka hu tb bhi problem solve nhi hui
                          Please do something sir
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                            S
                            SDivya5
                            from New Delhi, Delhi
                            Jul 4, 2019
                            Resolved
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                            Resolved

                            My account has Rs 520 balance and has been blocked in the name of my KYC and login id being linked with multiple accounts.
                            However, I have only one account and have already provided my KYC document.

                            I am ready to provide any further document needed for verification. However, I am getting a proper response from the rummy circle support team ([protected]@rummycircle.com) despite providing all the details on the mail.

                            I want my amount to be credited to my bank account or my rummy circle account to be activated.
                            Aug 7, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 05, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            We understand your concern.

                            We request you to kindly provide us RummyCircle username or else write us a mail and send it to [protected]@rummycircle.com in order to assist on a better way.

                            Thanks & Regards
                            RummyCircle.com
                            They people deactivate the my present Rummycircle Account to... please closed my Account name mahesawr3566 mail I'd Bank Account.
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                              G
                              Gowri043
                              from Mumbai, Maharashtra
                              Jul 2, 2019
                              Resolved
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                              Resolved

                              Hello sir,
                              user name:GOWRI043

                              Sir, i have 1099 rs in my account and it has been blocked 01.07.2019 and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem.Already 1099 rs Withdrawal to my account And withdrawal request is approved but Account is closed.Please Reopen the account and added to money in my account.
                              Jul 2, 2019
                              Complaint marked as Resolved 
                              Email [email protected] Mobile Number-9059666924
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Jul 03, 2019
                              Updated by Gowri043
                              Account closed automatically please resolve immediately.
                              What is the reason for closing account without information.
                              balance 1099 rupees are there.
                              ID GOWRI043
                              Also I transferred Rs.1099 on july 1st but that amount in not credited my account.
                              R u cheated your customers?

                              Please reply with solution immediately
                              Verified Support
                              Jul 03, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              We request you to write us on [protected]@RummyCircle.com in order to resolve your query as soon as possible.

                              Regards,
                              RummyCircle Team
                              I am receiving unwanted messages from rummy account and i dont want any messages from junglee rummee ..
                              I am attaching myb screenshot
                              i will be very helpful if such unwanted messages do not come to me ever.
                              Thanking You.
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                                D
                                Dhilip95
                                from Mumbai, Maharashtra
                                Jun 30, 2019
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                                Address: 119,karamedu, kurumbapalayam., Erode, Tamil Nadu, 638504

                                Dear sir,
                                My rummy circle account i'd has been blocked. Please unblock my account. I can't play cash game and add cash. Please solve my problem. What problem, what can i do for play rummy circle game. I upload kyc document can't verify. Please verify my kyc document and one more problem i cannot withdraw wallet in my account. I'm send photocopy with my game issue. Please solve my problem.
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 01, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
                                Jul 03, 2019
                                Updated by Dhilip95
                                Dear sir,
                                My rummy circle account problem is cannot solve.please solve my problem immediately.how many days go solve my problem.

                                Jul 05, 2019
                                Updated by Dhilip95
                                Dear sir,
                                I'm already completed you, my rummy circle account is temporary blocked.please solve my problem, reactivate my account and check my kyc document verification plz. I'm waiting for play cash game at rummy circle games.then what can, I do for you.please solve my problem sir.how many days to go solve my problem.please answer me sir.

                                I have uploaded my personal information wrongly..
                                And iam not able to withdraw the cash.
                                So i want to correct it now.
                                प्रिय सर, माझा रम्मी सर्कल खाते मला अवरोधित केले गेले असते. कृपया माझे खाते अनब्लॉक करा. मी रोख खेळ खेळू शकत नाही आणि रोख जोडू शकत नाही. कृपया माझी समस्या सोडवा. काय समस्या आहे, मी रम्मी सर्कल गेम खेळण्यासाठी काय करू शकतो. मी केके दस्तऐवज अपलोड करू शकत नाही अपलोड करू. कृपया माझ्या केकेसी कागदजत्र सत्यापित करा आणि आणखी एक समस्या मी माझ्या खात्यात वॉलेट मागे घेऊ शकत नाही. मी माझ्या गेम समस्येसह छायाचित्र पाठवत आहे. कृपया माझी समस्या सोडवा ... thanks
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                                  V
                                  Voota kiran
                                  from Noida, Uttar Pradesh
                                  Jun 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: B.parthipadu D.no 3-155, East Godavari, Andhra Pradesh, 533445

                                  My account was stopped to play a cash games,
                                  Due to having multiple accounts with same user name, so slove the issue with my account, i have 349rs in that website wallet and 1000rs withdrawal request also, so process my withdrawal request and approve withdrawal to my bank account. Access my account to play a cash games.
                                  User name:-vootakiran
                                  Email:- [protected]@gmail.com
                                  Jul 30, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Kiran,

                                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                                  As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed due to fraudulent activities on our portal, hence this account has also been closed.

                                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                  Regards,
                                  Fair Play Team
                                  [protected]@RummyCircle.com
                                  My kyc is block I can't withdraw my money
                                  Virender Sehvag's reply, Jun 21, 2019
                                  My kyc is block I can't withdraw my money
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                                    S
                                    sr0806
                                    from Nellore, Andhra Pradesh
                                    Jun 24, 2019
                                    Resolved
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                                    Resolved

                                    Hi sir,
                                    I am not able to open my account since 2 days.. And it is showing a message that you cannot play cash games... Y it is showing like that and in my account money is also there... Once please check and verify account... And validate mail and make process that my account should be open... Please verify and drop a mail
                                    Rummy i'd :sr0806
                                    Mail : [protected]@yahoo.com
                                    Jul 25, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 24, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Hi team,
                                    my amount is not withdrawal, kindly consider to send my money to my bank account
                                    How many days you want to verified my details, it will take nearly One year to do verification.
                                    my id: venkatasiva7
                                    How to withdraw my amount please tell me.
                                    Note:Otherwise i will proceed legally

                                    Thanks&Regards
                                    Venkata Siva
                                    +91-[protected]
                                    I have tried to add 1000 rs in rummycircle . but when i entered the otp number, page had shown error message . but the money got detected from my bank account. but wasnt added in rummycircle. do the needful
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                                      J
                                      Joseph9605
                                      from Teni, Tamil Nadu
                                      Jun 24, 2019
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                                      Address: 600120

                                      Mail id : [protected]@gmail.com
                                      I played last one month in rummy circle ..i lose around 50000 on my account ..but won only 20000 now but now My account closed under investigation ...why what happen .i invest alot of money .no chetaing i did ...your side still no response.i sent many mails but no response ...what wrong i did ..i want solution ...what going there ..
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 24, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Jun 24, 2019
                                      Updated by Joseph9605
                                      No your not responding on every mail ..you people sending your account under investigation this message only .. pls solve asap
                                      Sir plz my game is not join and cash not withdrawn 6 dayes plz start my problem
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                                        P
                                        pravathy1987
                                        from Chennai, Tamil Nadu
                                        Jun 19, 2019
                                        Resolved
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                                        Resolved

                                        I opened a new account and it got closed without telling me the reason

                                        I added cash of 2000 in my user id prabavathy19 and it got closed

                                        Now how will I get my money back I dint even play a single game sir. I need my money back [protected]@rummycircle.com don't reply to emails.. sir please take severe action against this fraud company.

                                        I want a proper solution.. worst customer service response from rummycircle
                                        Jul 21, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 20, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
                                        Jun 21, 2019
                                        Updated by pravathy1987
                                        No this is a lie they don't understand the issue at all
                                        Pls open my account I want now playing pls
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