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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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W
winner gaming tamil
from Chennai, Tamil Nadu
May 28, 2019
Resolved
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My 1000 rupees not giving my account was closed please help to get my money please urgent my i'd in jana4487 my account is blocked i unable joint cash games my money is 2000 deposited and widthdraw 1000 not come fraud by the app please help for me. I want my money please unblock my account you check my account i don't do any problem why my account was blocked
Jun 29, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
I want to reopen my account and i love this game i played very fair but how it is happened i dont know please check my account and reopen it i want to play every day as itself
I want my app back to work properly because.I am depending on that app please make me happy to play

withdraw not come fried my rummycircle - Comment #3451987 - Image #0
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    T
    Thambi Tea Innum Varla !
    May 21, 2019
    Resolved
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    Resolved

    Hey all this is the story of a youth who wanted to save something for his and his family future. Unfortunately he chooses rummy circle! He has been playing this for last 6 months and u won't believe he lost 4l. The young aspiring youth has lost his savings and had taken huge debts from friends.
    Pls don't play this it has spoiled his life forever
    Jun 22, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    May 21, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
    Hello. I transferred 50 rupees twice from my bank to rummycircle. Rs100 Deducted from bank but not showing in rummycircle account. My rummycircle user name is akshaysc0050.

    game which spoiled my life - Comment #3438029 - Image #0
    game which spoiled my life - Comment #3438029 - Image #1
    My account is blocked.Please help me

    game which spoiled my life - Comment #3438174 - Image #0
    Rummy circle not upgrading. It shows downloading is in progress please wait... For hours but not upgrading.
    I need to upgrade .
    Please help
    If my account is not open, now what I have to do is tell the account close
    akp9990139's reply, May 22, 2019
    he is close to the account
    Hai sir my rummy circle game kyc pro[censored]pload in my account 24 to 48 verification, but time is over, I'm not complet complet my kyc please help you.

    game which spoiled my life - Comment #3452003 - Image #0
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      S
      Sandysarath
      from Chennai, Tamil Nadu
      May 17, 2019
      Resolved
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      change account

      Address: Kallarathini patti, thirumalai(pos), Sivaganga, Tamil Nadu

      Sir
      My account close please open my account and change bank account money transfer please my account balance 321 please help me open my account other account open change my profile and email, password change i am like you rummy circle my account closed i am so sad please open my account sir playing clup game i am join account open please help me sir......
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      T
      tamil m
      from Mumbai, Maharashtra
      May 11, 2019
      Resolved
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      My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
      Note - my account has already closed but still receiving messages
      Please do something about that r
      I shall be very thankful to you
      Jun 14, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      May 11, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      Why my account is closed for security reasons and how can I continue it so I can play rummy again pls reply me fast as soon as possible
      Security reasons for not working rummy circle account why? what can I do.
      Seenu01's reply, Jun 4, 2019
      Rummy circle account not working for security reasons problem what can I do? please help me
      My name Ramesh my mail ID [protected]@gmail.com
      [protected]@gmail.com automatically logout not open please login I play game
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        D
        Dikshu21
        from Bengaluru, Karnataka
        May 10, 2019
        Aug 19, 2023
        This thread was updated on Aug 19, 2023
        Resolved
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        closed my account for seeking site legal informations

        Address: 560043

        User id: duks03
        Rummycircle (https://www.rummycircle.com) closed my account for seeking the information about site security and reliability. Recently they have changed the ui and ux. Some time i was informed with a pop-up saying "your game is opened in another system", while on game. Same time i lost money. So i mailed them looks like something fraud is going on your site. Asked for the legal and security certificates. They have just...
        +2 photos
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        A
        Alluri Uma
        from Hyderabad, Telangana
        May 9, 2019
        Resolved
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        I won rs. 1500 in rummycircle on[protected]. I put a withdrawal request for rs. 1000. But after 2 days my request cancelled. Same thing repeated for 4 times. Transaction fee rs. 15 also charged from me 2 times. That means rs. 30 charged but no money sent to my account. I also put the screenshots to you as proof. So please solve my complaint as soon as possible. Please help me out.
        +2 photos
        Jun 13, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        May 10, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        Sir, i have 539 rs in my account and it has been blocked since 22.05.2019 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

        withdrawing cash - Comment #3443341 - Image #0
        Y do u blame on a website. What have u done.. have u played so well and lost all ur money.. i know how to recover ur money email me for tips [protected]@gmail.com..only chennai guys bye
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          I
          Indu Reddi
          from Mumbai, Maharashtra
          May 8, 2019
          Resolved
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          My ruummycircle account has been automatically closed why??? I have 500rs in my wallet, my user id is gourindu143 please solve this problem immediately. My mail id [protected]@gmail.com and my mobile number [protected]. How to close my account without my permission... Please solve this problem of account has been closed. Please re open my account immediately.
          Jun 8, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          May 08, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          My kyc is blocked.Please help me.

          rummycircle account has been closed solve this problem reopen my account - Comment #3433395 - Image #0
          nk121989's reply, May 10, 2019
          Kyc verification change
          My account closed please help me sir

          rummycircle account has been closed solve this problem reopen my account - Comment #3434128 - Image #0
          You cannot play cash games or do transactions is show in my account
          My email: [protected]@gmail.com
          Please verify my problem

          rummycircle account has been closed solve this problem reopen my account - Comment #3439859 - Image #0
          In my account it show some error please verify my problem
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            M
            Msdvijay3061
            from Thiruvananthapuram, Kerala
            May 6, 2019
            Resolved
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            Address: 1/14, manneri (vill)makkanur(po),pennagram(tk), dharmapuri(dt)-636803, Dharmapuri, Tamil Nadu

            Was adding the amount of 200 rupees in rummycircle.com to make transaction issue but not credited in my account of rummy circle.com my account is msdvijay3061 and get solve the problem. I will play the rummycircle in my account for the cash games. Please check my account immediately and solve the problem
            Account details
            Acc no: msdvijay3061
            Password: vvv12345*
            Jun 13, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            May 08, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
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              M
              Msdvijay3061
              from Thiruvananthapuram, Kerala
              May 6, 2019
              Resolved
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              Resolved

              Address: Dharmapuri, Tamil Nadu

              I was adding the amount of 200 rupees in rummycircle.com to make transaction issue but not credited in my account of rummy circle.com my account is msdvijay3061 and get solve the problem. I will play the rummycircle in my account for the cash games. Please check my account immediately and solve the problem
              Account details
              Acc no: msdvijay3061
              Password: vvv12345*
              Jun 8, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              May 07, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
              As per my adhaar card my birth dare is 20/07/1996 so I m 18+ not under 18
              Dear sir

              We have daily Playing Rummy Circle Game Don"t Won the Any Series Card is Not Circulated in this Game And More of the times is waste and Money Lost
              Pl Arrange to Closed The My Rummy Circle Account

              Username: hero8825

              Pl do the needful..
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                L
                Luckydadei
                from Chennai, Tamil Nadu
                May 5, 2019
                Resolved
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                Resolved

                Address: 600067

                My id-lucky9623
                [protected]@gmail.com

                Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
                My. Number-[protected]

                Still not opening more than 8 days
                +1 photos
                Jun 7, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                May 06, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
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                  M
                  Mousaha
                  from Mumbai, Maharashtra
                  May 4, 2019
                  Resolved
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                  Resolved

                  Address: Street no 21A, Ors.No.12A, 713331

                  My complaint is i am unable to play any game any tournament. On 3rd may 2019 this kind of situation happen after completing my last game. When i wanted to play another pool rummy game the problem occurs that your account is closed for security purpose. Still i have money in my account and i want to play. Please clear and solve this problem or let me know how to fix it. Thank you.
                  +1 photos
                  Jun 5, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 05, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
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                    S
                    Surya Sikarwar
                    from Delhi, Delhi
                    May 2, 2019
                    Resolved
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                    Resolved

                    Address: 110092

                    As I deposited RS.200, to get registered nd play, they are asking to complete verification process, I provided my contact no. Then tried for at least 2 hours to receive otp, but not received yet, nd not able to play or withdraw my money..I tried to Write a mail to rummy circle customer support nd not get any reply from their side, they are promoting wrongly nd not making their site customer friendly.
                    Jun 4, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    May 03, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
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                      P
                      pormuthu
                      from Mumbai, Maharashtra
                      Apr 28, 2019
                      Resolved
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                      Resolved

                      Address: ANNAMALAI NAGAR SIVAGANGAI, Sivaganga, Tamil Nadu

                      Sir my mailid is [protected]@gmail.com number [protected] my rummy
                      Circle online cash game is not opening on my mail i'd i have money in
                      This account please rectify my problem to play rummy circle online
                      Cash game reply me sir thanking you my user name is pandian1214
                      Please reset my account to continue online rummy i have balance in my
                      Account mail id [protected]@gmail.com reply me as early as possible
                      Please reset my account to play this online game rummy circle online
                      Cash game thanking you
                      May 30, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 28, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      You cannot play cash games or do cash transactions on this account check your email for futher information contact [protected]@rummycircle.com
                      My I'd verification not complete during under reviews pls verify my account

                      protect my account - Comment #3422338 - Image #0
                      Dear sir,
                      I am rohitmut2001, My rummy circle account was closed. Because I give the account no is already register in rummy circle. I know that problem, I want to your support for clear that problem. What I do the next step for clear the same problem. I don't reapet the problem again. Kindly request to support for me to play again rummy circle
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                        V
                        Veerared5161
                        from Mumbai, Maharashtra
                        Apr 29, 2019
                        Resolved
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                        Resolved

                        Address: Kitta, Bidar, Karnataka, 585327

                        Hello
                        I was created my rummycircle account since 1 month but did not add cash in my account when i was added cash in my account before 6 days i played two or three days when the account was automatically blocked.
                        And it is shown [protected]@rummycircle.com so please cheak what is happened to my account and reopen my account as soon.
                        I was added cash in my account before 6 days i played two or three days when the account was automatically blocked.
                        And it is shown
                        So please cheak what is happened to my account and reopen my account as soon.
                        May 31, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 29, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
                        May 01, 2019
                        Updated by Veerared5161
                        Please reply me what about my my account my account is not opened
                        My account closed last 4 days please unblock my account I sent lots of mail in your id why reason for this problem KYC documents verification too slow

                        closed my account and open it - Comment #3419151 - Image #0
                        My account was close suddenly and i played games very fairly why this happend suddenly to me and my money 3ruppes also gone and plz rejoin my account
                        Account close plz rejoin my account
                        My rummy account blacked please unblocked my account

                        closed my account and open it - Comment #3422447 - Image #0
                        closed my account and open it - Comment #3422447 - Image #1
                        My date of birth not correct

                        closed my account and open it - Comment #3429234 - Image #0
                        Please anterior my date of birth
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                          R
                          Ranjitha K
                          from Mumbai, Maharashtra
                          Apr 27, 2019
                          Resolved
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                          Resolved

                          Hi i'm open new rummycircle account i'm deposit 200rs in this account but i can't play i have received mail your account is suspended then now my account is closed my 200rs balance in this account im send to the mail but not responding if you tell what is the reason for account closed and my 200rs if you don't reply i will go consumer court it not a fun i'm definitely going to the consumer court my username rkanrns
                          May 31, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 28, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
                          Sir verify my documents case games are not open..I am big fan of rummy circle pls verify my documents
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                            L
                            Luckydadei
                            from Chennai, Tamil Nadu
                            Apr 22, 2019
                            Resolved
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                            Resolved

                            My id-lucky9623
                            [protected]@gmail.com

                            Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
                            My. Number-[protected]
                            +1 photos
                            May 24, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 22, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            I got deleted the game accidentally n am trying to retrieve the same which got no use n also I got downloaded the new game but. While entering my credentials it's not allowing saying your already registered. How to retrieve the old game
                            User name. King5319
                            Dear sir
                            My name is ravindra shinde my a/c id is ravindra3643 and im u r silver holder now is block
                            Please unblock my a/c

                            Thans n regard
                            Ravindra shinde

                            I want.to withdraw my money - Comment #3415473 - Image #0
                            Unable to withdrawl cash and unable play cash games...
                            Sir
                            My username id is s.reddy1993
                            Emil is [protected]@gmail.com
                            My account not opening and my account balance 16681.15 balance my amount not withdrawal please my amount withdrawal me
                            My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 7 months., how long will it take to clear without informing us please don't block our account, ..
                            My rummycricle account closed..pls help me

                            I want.to withdraw my money - Comment #3419191 - Image #0
                            User name:villan5 email:[protected]@gmail.com

                            I want.to withdraw my money - Comment #3419248 - Image #0
                            Sadam Civil's reply, Apr 25, 2019
                            Not open in case games please solved my problems
                            Actually as a recorded of my date of birth is 22 July 1976 and also I registered in my Google gmail but you are not accept.
                            What is the reason of this cause?
                            Blocked my account How to reopen my account. Please
                            I have two rummy account one bank account sent how to reopen or delete one rummy account

                            I want.to withdraw my money - Comment #3422363 - Image #0
                            I want.to withdraw my money - Comment #3422363 - Image #1
                            Thavamani Thavamani's reply, May 1, 2019
                            User name; basmahesh
                            Password ; selvam786$
                            How to Deleted tha account. Please
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                              L
                              Luckydadei
                              from Chennai, Tamil Nadu
                              Apr 22, 2019
                              Resolved
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                              Resolved

                              Address: Redhills, Madhavaram, Chennai, Tamil Nadu, 600067
                              Website: rummycircle.com

                              My id-lucky9623
                              [protected]@gmail.com

                              Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
                              +1 photos
                              Apr 22, 2019
                              Complaint marked as Resolved 
                              My number-8939020964
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 22, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Please change my registered name from Gaja raj to Gajenthiran.C. Why because i cant able to withdraw my money. Because in the document which means in aadhar card and my registered name in rummy circle in mismatching.. So i need to edit this name.. So kindly edit my registered from Gaja Raj to Gajenthiran.C

                              my cash games not working... can't withdraw my money - Comment #3413630 - Image #0
                              Sorry you donot satisfy pre-conditions to play cash games On the app

                              my cash games not working... can't withdraw my money - Comment #3419229 - Image #0
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                                S
                                Suresh394617
                                from Barpeta Road, Assam
                                Apr 21, 2019
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                                Address: SANTHABOMMALI MANDAL, Srikakulam, Andhra Pradesh, 532195

                                Its been 3months.. i submitted all my proofs to [protected]@rummycircle.com still there is no response from u
                                Without my mistake u closed my account and took my money. Reopen my account. I am losing all my faith on u. U r behaving like a cheaters.. my username - suresh394617. When i toldnthem about my problem they r simply said that please send ur problem to [protected]@rummycircle.com with ur registered email. I send hundreds of messeges, there is no reply from there.. its been more than 3 months ... Is this how u treat ur honest custemers. U earn crores of our money as commission daily..and didnt respond to the custemers who r feeding u. Absolute disgraceful. Number one cheating company in India. All r cheaters and fraud managers. For a perod of 3 years I have only one account with rummycircle.com. without my mistake, u took my money. Its robbery. Once u said we transfer my money to my bank account, y didnot u transfer my money in these three long months. Please take action against this company. They have no shame atleast. They didnot even responding to their custemers ..
                                +1 photos
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Please change my date of birth 15/08/2001 se 15/08/1996
                                User name: villan5

                                rummy circle robbed my money - Comment #3415759 - Image #0
                                Sadam Civil's reply, Apr 24, 2019
                                Pls solve my problems sir...
                                Sadam Civil's reply, Apr 24, 2019
                                My I'd verification was not completed all documents are uploaded
                                Sadam Civil's reply, Apr 24, 2019
                                Case games are not open
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                                  D
                                  from New Delhi, Delhi
                                  Apr 20, 2019
                                  Resolved
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                                  Resolved

                                  I opened a rummy circle account few month back and started playing the game. I even put a request to withdraw 7000 inr from my account. Which is yet not credited. And now i am unable to login to my account as well.
                                  My account username is [protected]@gmail.com

                                  It got closed tdy without any prior info. I want to know the reason. I have raised a mail to their support system but didn't get any reply.
                                  May 22, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 21, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Sir, i have 1060 rs in my account and it has been blocked since06.06.2017 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

                                  account is closed without any prior information - Comment #3415521 - Image #0
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                                    L
                                    Luckydadei
                                    from Chennai, Tamil Nadu
                                    Apr 20, 2019
                                    Resolved
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                                    Resolved

                                    Address: Redhills, Madhavaram, Chennai, Tamil Nadu, 600067
                                    Website: Rummycircle.com

                                    Sir,
                                    My username id is lucky9623
                                    Emil is [protected]@gmail.com
                                    My account is not opening and my account balance 1445.42rs balance my amount not withdrawal please my amount wirhdral me my rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,... Pls im not doing any wrong activities..🙄
                                    +3 photos
                                    May 24, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 21, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Apr 22, 2019
                                    Updated by Luckydadei
                                    So sad..my account not playing cash games🙄
                                    Game blocked I will reffed Friend.. But that person all doc updated 500rs also cried amount.. My when you will release my ID...
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