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RummyCircle.com Complaints & Reviews

www.rummycircle.com

2.8

Updated: Sep 27, 2025

Complaints 2515

Resolved

1239

Unresolved

1276

Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍

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RummyCircle.com reviews & complaints page 90

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Hi sir,
I am not able to open my account since 2 days.. And it is showing a message that you cannot play cash games... Y it is showing like that and in my account money is also there... Once please check and verify account... And validate mail and make process that my account should be open... Please verify and drop a mail
Rummy i'd :sr0806
Mail : [protected]@yahoo.com

Jul 25, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

V

venkatasiva7

from Chennai, Tamil Nadu

Jun 26, 2019

Hi team,
my amount is not withdrawal, kindly consider to send my money to my bank account
How many days you want to verified my details, it will take nearly One year to do verification.
my id: venkatasiva7
How to withdraw my amount please tell me.
Note:Otherwise i will proceed legally

Thanks&Regards
Venkata Siva
+91-[protected]

D

dinesh49

from Korampallam, Tamil Nadu

Jul 2, 2019

I have tried to add 1000 rs in rummycircle . but when i entered the otp number, page had shown error message . but the money got detected from my bank account. but wasnt added in rummycircle. do the needful

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At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my father rummy account. I didn't know the rule. Now i have given same account and same kyc so kyc is blocked i can't sumbit new account. Kindly help me so that verification may complete first. So kindly solve problemm...

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Address: 600120

Mail id : [protected]@gmail.com
I played last one month in rummy circle ..i lose around 50000 on my account ..but won only 20000 now but now My account closed under investigation ...why what happen .i invest alot of money .no chetaing i did ...your side still no response.i sent many mails but no response ...what wrong i did ..i want solution ...what going there ..

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

Jun 24, 2019

Updated by Joseph9605 No your not responding on every mail ..you people sending your account under investigation this message only .. pls solve asap

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S

Santaji narale

from Delhi, Delhi

Jun 25, 2019

Sir plz my game is not join and cash not withdrawn 6 dayes plz start my problem

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I opened a new account and it got closed without telling me the reason

I added cash of 2000 in my user id prabavathy19 and it got closed

Now how will I get my money back I dint even play a single game sir. I need my money back [protected]@rummycircle.com don't reply to emails.. sir please take severe action against this fraud company.

I want a proper solution.. worst customer service response from rummycircle

Jul 21, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

Jun 21, 2019

Updated by pravathy1987 No this is a lie they don't understand the issue at all

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D

Dhanapal6329

from Tirunelveli, Tamil Nadu

Jun 26, 2019

Pls open my account I want now playing pls

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Address: Dharmapuri, Harur, manthikulampatti, Dharmapuri, Tamil Nadu

Rummy circle Kyc documents register problem, I'd proof changed the documents and not very fied the email address and I'd proof clear the problem and rummy circle game not opened security problem please open the game and play with me rummy circle. com the game will be immediately open the security problem and withdrawal clear in my amount the game will be good entertainment

Jul 18, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

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V

Velusamyp

from Mumbai, Maharashtra

Jun 21, 2019

[protected],

Velusamyp's [Complaint's author] reply, Jun 15, 2019

Id proof changed in profile

Velusamyp's [Complaint's author] reply, Jun 15, 2019

Change the ID proof in Kyc documents

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Address: Bhadohi, 221401

I have entered my personal information before with my pet name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible

Jul 15, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

D

Danial D Cruze

from Mumbai, Maharashtra

Jun 16, 2019

Hello i have recharged Rs 100 in 11play circle but i cant join in any sash contest team can u explain me about my problem occured

O

Oray

from Bhimavaram, Andhra Pradesh

Jun 16, 2019

My KYC REJECTED.
I upload my kyc but rejected... others acc no has uploap my document... so way l upload my kyc... tell me sir please sir...

P

P. Ajith Aji

from Uttiramerur, Tamil Nadu

Jun 17, 2019

Hai sir my account rummy circle game password missing, I'm account is not open please help you sir

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Address: 4/24-6,gnadhi nagar,arima nagar, nainampatti,attayampatti,salem

Dear sir, my rummy circle account is block please help to unblock my aRummy circle site is suddenly stoped my cash play games .they replied to me.u violation of colluding games but I didn't run fraud games why did closed cash play games.rummy circle site is run cheating to customers please take a action to rummycircle.I have a 504 inr money in my rummycircle account.ccount

Jun 9, 2019

Complaint marked as Resolved

Rummy circle site is suddenly stoped my cash play games .they replied to me.u violation of colluding games but I didn't run fraud games why did closed cash play games.rummy circle site is run cheating to customers please take a action to rummycircle.I have a 504 inr money in my rummycircle account.

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

R

Ramakrishna. G

from Hyderabad, Telangana

Jun 14, 2019

Open my account and not cash games open win not criet plz open

P

P. Ajith Aji

from Uttiramerur, Tamil Nadu

Jun 16, 2019

Sir my rummy circle game account kyc under verification in 24 to 48 hours but time is over, kyc is delayed please help sir, my rummy circle game account number [protected].

P. Ajith Aji's reply, Jun 6, 2019

Kyc verify delayed

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Address: 530008

Sir,
We have recently submitted Aadhar documents for KYC verification for processing a withdrawal of Rs. 350. When I logged in the app today and tried to join a free tournament, I received a notification informing that my account was closed for security reasons..May I know what happened with my account? The balance which was Rs.400.91 before the date of withdrawal request was also not being shown. The gender is also being shown as Male which should be Female..Please resolve this issue asap..Following are my account details..

User Name : dumbu3133

Jul 8, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

Jun 19, 2019

Updated by Asha Latha Devarakonda I did not receive the amount of Rs 350 which I've withdrawn from the account which was deleted..

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R

Rajsthani Raj Rajyora

from Mumbai, Maharashtra

Jun 12, 2019

Mera account chalu kare Mera account kaise band Kiya jata hai kripya meri madad kare.

Rajsthani Raj Rajyora's reply, Jun 11, 2019

Mere transaction bandh hai kaise chalu kare

P

P. Ajith Aji

from Uttiramerur, Tamil Nadu

Jun 16, 2019

Sir my rummy circle game kyc pro[censored]pload in my account in time 24 to 48 hours verification now, but time is over my rummy circle kyc delay, please help me, my rummy circle account account number [protected]

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Address: 641030

My Account gets locked. I am unable to login my account. Please could you help me to resolve these issue at early as possible to start using my account. Below are the details for your reference:

For What reason have you blocked my account. Let me know the reason?

My Registered Email ID – [protected]@gmail.com
My Contact No. – [protected]
User Name - dhana221988

I have a balance of almost Rs. 350 in my account. Either activate my account or transfer back to my bank account?

Jul 10, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

P

P. Ajith Aji

from Uttiramerur, Tamil Nadu

Jun 13, 2019

Sir my rummy circle game personal information my name is mistake, please I have changed my personal information. My rummy circle game account number [protected].

J

Jaganath6190

from Coimbatore, Tamil Nadu

Jun 17, 2019

My account closed please open my account I'm playing rummy why reason my account closed solve tha problem please

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Address: Khammam, Andhra Pradesh, 507003

Sir,

i have account balance in rummy circle but i am unable to withdraw cash from web site in this regard so many times i have requested still pending with them not responding properly

what ever may be my account balance with them so they need to refund my money

I am requesting so many times to rummy circle people there is no proper
answer from them then only we are came here

kindly take proper action and resolve the issue at the earliest

my user ID-tashok2009
Gmai [protected]@gmail.com

Note:- attached correspondence for your information please

Jul 7, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

RummyCircle.com Customer Care's response Dear Ashok,

Greetings from RummyCircle!

We would like to inform you that as Aadhar card is a mandatory address proof, which we see that it belongs to Telangana state and hence we are not authorized to process the withdrawals either refund the amount to your bank account.

We appreciate your patience and understanding

Warm Regards,
RummyCircle Support Team

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K

Kpsenthil

from Mumbai, Maharashtra

Jun 16, 2019

Account not oppaning

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My 1000 rupees not giving my account was closed please help to get my money please urgent my i'd in jana4487 my account is blocked i unable joint cash games my money is 2000 deposited and widthdraw 1000 not come fraud by the app please help for me. I want my money please unblock my account you check my account i don't do any problem why my account was blocked

Jun 29, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 28, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

P

Prem Ku-mar

from Hyderabad, Telangana

May 31, 2019

I want to reopen my account and i love this game i played very fair but how it is happened i dont know please check my account and reopen it i want to play every day as itself

J

Jûstîñ Jøhñ

from Delhi, Delhi

Jun 5, 2019

I want my app back to work properly because.I am depending on that app please make me happy to play

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Hey all this is the story of a youth who wanted to save something for his and his family future. Unfortunately he chooses rummy circle! He has been playing this for last 6 months and u won't believe he lost 4l. The young aspiring youth has lost his savings and had taken huge debts from friends.
Pls don't play this it has spoiled his life forever

Jun 22, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

A

Akshay Chordiya

from Mumbai, Maharashtra

May 21, 2019

Hello. I transferred 50 rupees twice from my bank to rummycircle. Rs100 Deducted from bank but not showing in rummycircle account. My rummycircle user name is akshaysc0050.

N

nkumar1997

from Noida, Uttar Pradesh

May 21, 2019

My account is blocked.Please help me

T

tina4781

from Delhi, Delhi

May 21, 2019

Rummy circle not upgrading. It shows downloading is in progress please wait... For hours but not upgrading.
I need to upgrade .
Please help

A

akp9990139

from Mumbai, Maharashtra

May 28, 2019

If my account is not open, now what I have to do is tell the account close

akp9990139's reply, May 22, 2019

he is close to the account

P

P. Ajith Aji

from Uttiramerur, Tamil Nadu

Jun 5, 2019

Hai sir my rummy circle game kyc pro[censored]pload in my account 24 to 48 verification, but time is over, I'm not complet complet my kyc please help you.

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Address: Kallarathini patti, thirumalai(pos), Sivaganga, Tamil Nadu

Sir
My account close please open my account and change bank account money transfer please my account balance 321 please help me open my account other account open change my profile and email, password change i am like you rummy circle my account closed i am so sad please open my account sir playing clup game i am join account open please help me sir......

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My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
Note - my account has already closed but still receiving messages
Please do something about that r
I shall be very thankful to you

Jun 14, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

C

Chetan Jivani

from Ahmedabad, Gujarat

May 21, 2019

Why my account is closed for security reasons and how can I continue it so I can play rummy again pls reply me fast as soon as possible

S

Seenu01

from Delhi, Delhi

Jun 4, 2019

Security reasons for not working rummy circle account why? what can I do.

Seenu01's reply, Jun 4, 2019

Rummy circle account not working for security reasons problem what can I do? please help me

R

Ramesv788

from Delhi, Delhi

Jun 6, 2019

My name Ramesh my mail ID [protected]@gmail.com
[protected]@gmail.com automatically logout not open please login I play game

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Address: 560043

User id: duks03
Rummycircle (https://www.rummycircle.com) closed my account for seeking the information about site security and reliability. Recently they have changed the ui and ux. Some time i was informed with a pop-up saying "your game is opened in another system", while on game. Same time i lost money. So i mailed them looks like something fraud is going on your site. Asked for the legal and security certificates. They have just...

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I won rs. 1500 in rummycircle on[protected]. I put a withdrawal request for rs. 1000. But after 2 days my request cancelled. Same thing repeated for 4 times. Transaction fee rs. 15 also charged from me 2 times. That means rs. 30 charged but no money sent to my account. I also put the screenshots to you as proof. So please solve my complaint as soon as possible. Please help me out.

Jun 13, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 10, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

C

chrisnadar

from Hosur, Tamil Nadu

May 27, 2019

Sir, i have 539 rs in my account and it has been blocked since 22.05.2019 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

V

Vanga da jeikalam

from Mannargudi, Tamil Nadu

May 27, 2019

Y do u blame on a website. What have u done.. have u played so well and lost all ur money.. i know how to recover ur money email me for tips [protected]@gmail.com..only chennai guys bye

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My ruummycircle account has been automatically closed why??? I have 500rs in my wallet, my user id is gourindu143 please solve this problem immediately. My mail id [protected]@gmail.com and my mobile number [protected]. How to close my account without my permission... Please solve this problem of account has been closed. Please re open my account immediately.

Jun 8, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

N

nk121989

from Gurgaon, Haryana

May 15, 2019

My kyc is blocked.Please help me.

nk121989's reply, May 10, 2019

Kyc verification change

S

Sureshkgf991tn

from Coimbatore, Tamil Nadu

May 16, 2019

My account closed please help me sir

S

satish019904

from Mumbai, Maharashtra

May 22, 2019

You cannot play cash games or do transactions is show in my account
My email: [protected]@gmail.com
Please verify my problem

S

satish019904

from Mumbai, Maharashtra

May 22, 2019

In my account it show some error please verify my problem

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Address: 1/14, manneri (vill)makkanur(po),pennagram(tk), dharmapuri(dt)-636803, Dharmapuri, Tamil Nadu

Was adding the amount of 200 rupees in rummycircle.com to make transaction issue but not credited in my account of rummy circle.com my account is msdvijay3061 and get solve the problem. I will play the rummycircle in my account for the cash games. Please check my account immediately and solve the problem
Account details
Acc no: msdvijay3061
Password: vvv12345*

Jun 13, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

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Address: Dharmapuri, Tamil Nadu

I was adding the amount of 200 rupees in rummycircle.com to make transaction issue but not credited in my account of rummy circle.com my account is msdvijay3061 and get solve the problem. I will play the rummycircle in my account for the cash games. Please check my account immediately and solve the problem
Account details
Acc no: msdvijay3061
Password: vvv12345*

Jun 8, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

View replies

M

mohini7

from Mumbai, Maharashtra

May 8, 2019

As per my adhaar card my birth dare is 20/07/1996 so I m 18+ not under 18

U

ukukr

from Mumbai, Maharashtra

May 8, 2019

Dear sir

We have daily Playing Rummy Circle Game Don"t Won the Any Series Card is Not Circulated in this Game And More of the times is waste and Money Lost
Pl Arrange to Closed The My Rummy Circle Account

Username: hero8825

Pl do the needful..

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Address: 600067

My id-lucky9623
[protected]@gmail.com

Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
My. Number-[protected]

Still not opening more than 8 days

Jun 7, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

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