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RummyCircle.com Complaints & Reviews

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Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 92

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H
Hanpya
from Mumbai, Maharashtra
Mar 30, 2019
Resolved
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Resolved

Address: 411028

User name:satya81016
Rummy circle site is suddenly stoped my cash play games. They replied to me. U violation of colluding games but i didn't run fraud games why did closed cash play games. Rummy circle site is run cheating to customers please take a action to rummycircle. I have a some inr money in my rummycircle account. Please unlock my account & let me know. I will serious mode of action to ur site.

Please help.
May 3, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Dear sir my rummy account is closed not supported to play cash games please resolved the issues i love rummy game and I play cash games please resolved the problem with my rummy account thank you sir

online games logging issue in cash play issue - Comment #3393212 - Image #0
Payment not add to rummy circle transaction failed every time but otp are success
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    H
    Hanpya
    from Mumbai, Maharashtra
    Mar 30, 2019
    Resolved
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    Resolved

    Address: 411028

    Hi, my rummycircle account has been blocked/ closed.
    My username is satya81016,
    Email [protected]@yahoo.com.

    There is no support from the customer care.
    The same repeated information they give me every time, complain unresolved every time. Complete customer harassment.

    I need my account to be active as soon as possible. Or else i will lodge criminal complaint against rummycircle.
    May 1, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 31, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
    Not received cash

    online games account block issue - Comment #3394487 - Image #0
    You cannot play cash games or do cash transactions on this account check your email. for further information contact [protected]@rummycircle.com

    My ID is Manoj281082
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      B
      Balaji102
      from Mumbai, Maharashtra
      Mar 28, 2019
      Resolved
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      Resolved

      Sir my account username is balaji.102, my rummy circle account has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and display in my account check your email for fother information contact [protected]@rummycircle.com. I send many emails to this mail id but there is no reply please solve the problem as soon as possible.
      +1 photos
      Mar 28, 2019
      Complaint marked as Resolved 
      I have send emails through my email ID [email protected] and he replied to me send your pancard for verification and I have send my pancard but there no reply from rummy circle.com
      RummyCircle.com customer support has been notified about the posted complaint.
      Mar 28, 2019
      Updated by Balaji102
      Sir please tell me the correct reson for closing my account I have submitted my pancard allso

      Verified Support
      Mar 29, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      My username subraa1984
      My monthly limit increase
      My limit 40000 please increase
      200000 laksh please help
      My problem is yours
      Help me with my problem
      Iam apsetad mind

      account problem (you cannot play cash games) - Comment #3393246 - Image #0
      account problem (you cannot play cash games) - Comment #3393246 - Image #1
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        R
        raj461328
        Mar 28, 2019
        Resolved
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        Address: Qtr No 233/6 CR camp IMA premnagar Dehradun, Dehradun, Uttarakhand, 248007

        Hello sir,
        user ID:raj461328

        Sir, i have 64101 rs in my account and it has been blocked since12.02.2019 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

        my mobile no: [protected]

        my account number:[protected]
        bank:State Bank Of India
        ifsc code:SBIN0000739
        Apr 30, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 29, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
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          J
          Jagu s mangamali
          Mar 24, 2019
          Resolved
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          Resolved

          Address: Gulbarga, Karnataka, 585311

          Herewith i am submitting you to as in my rummy circle account i have already 1500 rs in my account but it was automatically closed when i go to play a cash game it was show your account is closed please resolve this as soon as possible... And first i had 2 accounts but know i deleted the first account at present only one account i have so i am requesting you to please ebable the cash game møde immediately
          May 3, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Mar 24, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          Slow and account blocked and security reason

          my rummy circle account was automatically closed - Comment #3388111 - Image #0
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            R
            ritu19617
            from Korba, Chhattisgarh
            Mar 23, 2019
            Resolved
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            Resolved

            Sir rummy team gave me wrong answer. And showing faulty table to me to show fraud done by his team. Steel rummy team not gave me correct ryply and try to cheat and cheat with me. I am 200% sure right. But rummy team show me wrong point table. Whenever team has screen shot but didnt show. Beause trying to hide there faulty. Pls sir take any kind of action. And ask him screen shot of real point table which is shown after deal completed.
            Apr 23, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 23, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
            Mar 23, 2019
            Updated by ritu19617
            Rummy team has given me wrong point table.but i knew only 2 player drop and 3 player play last deal and i declare.rummy team has no answer of my question that, why a plyer who was in last position and only some point margin between three player droped in last deal.pls ask that question to rumny team and tell to show perfect screen shot of game point table.thank you and hope you take furthur action
            I didn't play my cash game, I didn't withdraw my cash, , withdraw is not opening I used my bank account for two rummy account I think it's the major problem so please reclaim my account user id : suryaa2019. email : kingdom [protected]@gmail.com My account is closed for some security reasons please help me to open the account
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              R
              ritu19617
              from Korba, Chhattisgarh
              Mar 23, 2019
              Resolved
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              Sir as i already complaint about my problem. I got thrilling thursday final ticket but was not credited in my acount. I also complaint in rummy fairplay, rummy team but stupid ryply came from rummy team. I also sent scorcard of that game which has been sent from them. Steel rummy team didnt take any action. Pls sir take any action against him beacuse steel his team trying to fool me. So that fine rummy team as much as possible. I am tottaly disapointed
              Apr 23, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 23, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
              Hi I am krunal vadher my I'd name is krunalvadher my account is open in three day and tomorrow is suddenly close my money is west in my Account pls open my account

              rummy team cheat with me. not credit thrilling thursday final ticket - Comment #3388343 - Image #0
              Sir my account suddenly closed.soo please require it help mee.i have more money i need money that.soo please open my account sir have withdrawn this money.
              Help mee
              Request asking sirrr.
              Selvarajlove's reply, Mar 24, 2019
              My account suddenly closed so please reopen it
              Selvarajlove's reply, Mar 24, 2019
              User name :selvarajlove
              Email id : [email protected]
              Help me require it problem
              Selvarajlove's reply, Mar 24, 2019
              User id : selva1235826
              Email id: [email protected]
              This account has also closed .this is also mee account please require it problem also sir request asking sir
              Sir I can't able to cash games and money transactions in my account, , my account username is udaya.sa2001.And I have some money in my account. Please solve this problem as soon early. And I want play rummy circle. Please sovle this problem sir, .

              rummy team cheat with me. not credit thrilling thursday final ticket - Comment #3388677 - Image #0
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                R
                Roshan93
                Mar 22, 2019
                Resolved
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                Resolved

                Address: Ram lakhan yadav chawl room no2 kajuwadi thane west, Thane, Maharashtra, 400604

                Rummy circle... I am not able to do cash transaction on your application... The below attached screenshot comes on screen... Please help us in this regard or send your contact number because my 4000 rupees is in rummys account
                My email... [protected]@gmail.com
                Please verify my addhar card kyc
                Please solve my rummy account problem as early as possible and i want complete access to my rummy account i[censored] have any contact number please share with me
                +1 photos
                Apr 27, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Mar 24, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                I am using rummy circle more than 3 year's, suddenly my account has been closed. Without prior information they closed my account, I have sent lot of mails to rummy circle. I am getting reply status that your account under investigation. So do the needful
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                  R
                  ritu19617
                  from Korba, Chhattisgarh
                  Mar 22, 2019
                  Resolved
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                  Resolved

                  Sir as i already complaint 2 times. That rummy team cheat with me. Rummy team said i got 10 posiotion in thriling thursday satellite. But i got 9 th rank. Beacause i secured 3rd position in 2nd round and 3 ticket was available for first three candidate. So i got 3rd rank. But rummy team cheat. Pls take any kind of action against him and pls provided all detail of 2nd round.
                  Apr 25, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 23, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  My personal details name mismatched in documents
                  Pls update the name in personal details

                  Jenin.
                  Pls update the name in personal details & VERIFIED my documents.
                  Update the name jenin
                  Why? Stopped cash game in my account
                  My account is closed plz open the account id-mdaksar
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                    A
                    Ammaff
                    Mar 22, 2019
                    Resolved
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                    Resolved

                    Sir my username is amma51 I have already kept complaint in this consumer forum regarding that my account is is closed I have already kept my proof but it is not verified my withdrawal has been stopped I have complaint regarding this issue already but my issue has not been solved how many days it will take to resolve an issue we are having trust on you you are also not responding to our complaints whom we have to trust are you both guys are partners or are you really solving problems they are also not responding it have mailed a lot of times but I haven't got a single reply how many days will take to solve me how could I legally proceed on this site for solving my issue and getting back my money into my account
                    Apr 24, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 24, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
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                      S
                      supriyo91
                      Mar 22, 2019
                      Resolved
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                      Resolved

                      Address: P. O. Box 17640, Malad west, Mumbai, 400064

                      Dear sir,
                      I am Supriyo Das my user ID spriyo91. I am genuine player of the Rummycircle.com, My all refared friends Asit Roy, Sathi Das, Biswajit Roy, Sayak Das are genuine person and all original documents submited to Rummycirclec.com and verified kyc sucsecefully but my account is blocked for security reasons. My fault I am use my wife gmail account [protected]@gmail.com and Sathi Das use my gmail account [protected]@gmail.com but sathi912001 user id is open and supriyo91 user ID blocked. My question is two different parson two different user Id two different gmail account two different phone Sathi Das(lenovo Eluga 700) Supriyo Das(Gionee A 1 light) two different kyc but my account is blocked. My account balance Rs 1788 I am not withdraw this money.
                      Please sir, my account unblocked and play with cash games and transactions
                      +4 photos
                      Mar 22, 2019
                      Complaint marked as Resolved 
                      Dear sir, I am Supriyo Das my user ID spriyo91. I am genuine player of the Rummycircle.com, My all refared friends Asit Roy, Sathi Das, Biswajit Roy, Sayak Das are genuine person and all original documents submited to Rummycirclec.com and verified kyc sucsecefully but my account is blocked for security reasons. My fault I am use my wife gmail account [email protected] and Sathi Das use my gmail account [email protected] but sathi912001 user id is open and supriyo91 user ID blocked. My question is two different parson two different user Id two different gmail account two different phone Sathi Das(lenovo Eluga 700) Supriyo Das(Gionee A 1 light) two different kyc but my account is blocked. My account balance Rs 1788 I am not withdraw this money. Please sir, my account unblocked and play with cash games and transactions
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Mar 23, 2019
                      Updated by supriyo91
                      Dear sir,
                      I am Supriyo Das my user ID supriyo91 my account is blocked for security reasons. Fairplay team submit to Pan Card ID proof verification previous mail. I requested to you that I can't submit to ID proof and pan card verification, My kyc under review. How to submit my pan card? Please help me and my account unblocked and play with cash games and transactions .
                      Verified Support
                      Mar 24, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Mar 24, 2019
                      Updated by supriyo91
                      Dear sir,
                      Please solve my problem I am mail by mail but no solve my problems, please sir I am requested to you I can't submit to Pan Card upload ID proof verification. My kyc verification is under review. My Pan card number is BSLPD1322G
                      https://www.rummycircle.com/player/account/profile.html no submited documents this site.
                      My account is blocked for security reasons please account unblock and continue to play cash game and transaction

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                        S
                        Sanakan K
                        from Adur, Kerala
                        Mar 22, 2019
                        Resolved
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                        Resolved

                        Address: Alappuzha, Kerala, 688540

                        My account has been blocked and it's been a couple of days i'm senting emails to support team. The problem hasn't been solved yet, but support team is kept saying problem is resolved, i need help!

                        For last withdrawal i used my son's bank account, which unfortunately was linked to another account, that's why it got blocked. Now i need to change that. If i can't access the withdrawal page, how in the world can i change my bank details? Help me
                        Apr 24, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 22, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
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                          S
                          Swamy R
                          from Mysore, Karnataka
                          Mar 21, 2019
                          Resolved
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                          Resolved

                          Why are you stop my account why plese resolve my account continue to the my account running then which type of the security reasons plese sent him to my details my name swamy Rakoti then I'd proof also uploaded please clear the security reasons and please continue my account my mail I'd [protected]@gmail.com my author number[protected] Facebook related account plese send the details my contact number [protected]
                          Apr 22, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Mar 21, 2019
                          Updated by Swamy R
                          Which type of security reasons please continue my accont
                          Verified Support
                          Mar 22, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
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                            R
                            ritu19617
                            from Korba, Chhattisgarh
                            Mar 21, 2019
                            Resolved
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                            Resolved

                            Sir i am fair player of rummy circle. I have earned thrilling thurday final ticket today i. E. 21/3/2019 at 4 pm. I got 3rd position in thrilling thursday sattelite in 2nd round and earned final ticlet but rummy team cheat with me. Not credit that game ticket in my acount. And unfortunate i didnt join that game. This is totally wrong. Pls take any kind of action against his. Either gave me next thrilling thursady final ticket i. E 30/3/219 or gave me 4500rs whis is cost of joining that tournament.
                            Apr 22, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 22, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
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                              M
                              Muthuvel994
                              from Chennai, Tamil Nadu
                              Mar 18, 2019
                              Resolved
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                              Resolved

                              I am not playing cash games and tournaments. Play only practice games.. I am not withdraw my amount. Me uploaded my aadhaar card but not verified. Mobile number and email id verified.. Please resolve problem. I am playing games and withdrawal my amount. My email id [protected]@gmai.com.. User name: muthuvel 994. Please check and solve the problem shortly.
                              Apr 23, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Mar 18, 2019
                              Updated by Muthuvel994
                              Please solved my problem
                              Verified Support
                              Mar 19, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Mar 24, 2019
                              Updated by Muthuvel994
                              Hi, my user name: muthuvel994

                              My account not opening still now.. Me already complaint.. Not solve the problem. Please solve quickly... I am playing games
                              Please Play games support and witchdarw cash
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                                S
                                Suresh394617
                                from Barpeta Road, Assam
                                Mar 17, 2019
                                Resolved
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                                Resolved

                                Hello. Dear all the people who r playing rummycircle. I want to tell u onething. I am playing rummycircle since 2 years. I had somany doubts on this company and i dont know why i cannot win the money in rummycircle. I won some amount in ace23, junglee rummy. But i cant win in rummy circle. Somany people told me that rummy circle is fake company. But i didnot belive them. But one month back what they did to me that make me realize that yes 100% this is a cheating company. Without my mistake they closed my account and capture my money without inform me. I send somany mails to [protected]@rummycircle.com but they never respond to me. They didnot tell me the reason that why they closed my account. Now u guys understood about rummycircle. It is really an epic fraud company in india. When i complained about this they simply told that we respond every emain within 3 hours. But they didnot respond to me since last 40days.. I send 100 above mails.. They didnot even care about their custmers. Guys.. Just wait a second and think about it. Because they did the same thing to somany honest players. So.. Think somany times while u wanna play rummycircle. My advise is.. Stop playing rummy circle.. They r really fraud.. They robbed my money.. They robbed somany pwoples money without their mistake like me.
                                Apr 18, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 18, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
                                Apr 21, 2019
                                Updated by Suresh394617
                                Rummy circle is a fake company guys. Its been 3 months . Stillbthey didnot solve my problem. Without my mistake they took my money and closed my account. Stop playing rummy circle and dont waste ur valuble time and money there.
                                My account closed automatically plz resolve immediately
                                id = Siyamwala29
                                plz resolve my account fast
                                ammont not cradited my account

                                rummycircle.com closed my account without my mistake - Comment #3381397 - Image #0
                                My account is blocked please help me solve my problem

                                rummycircle.com closed my account without my mistake - Comment #3382414 - Image #0
                                rummycircle.com closed my account without my mistake - Comment #3382414 - Image #1
                                My rummy account is suddenly stopped, pls open my account and add cash is allowed pls sir, re open my account, all id poofs are verified plz help sir
                                Dear sir
                                Username-akkiikka123
                                Mail id- [protected]@gmail.com

                                Account is block before some days and I am unable to play game I have some amount in my account pls resolve my quarry asap

                                rummycircle.com closed my account without my mistake - Comment #3382448 - Image #0
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                                  Atharvaa
                                  Mar 17, 2019
                                  Resolved
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                                  Resolved

                                  User id : suryaa2019
                                  Email id: kingdom [protected]@gmail.com

                                  My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account from yesterday onwards. How long will it take to clear without informing us please don't block our account,...
                                  Apr 19, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Mar 17, 2019
                                  Updated by Atharvaa
                                  User id : suryaa2019
                                  email id: [protected]@gmail.com

                                  My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account from yesterday onwards. how long will it take to clear without informing us please don't block our account, ...

                                  Hi I am Rajkishor Das My rummy a/c is blocked today, I don't know why it's blocke, please open it. I am submit a picture of my problem.

                                  didn't opening my account - Comment #3381282 - Image #0
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                                    Atharvaa
                                    Mar 17, 2019
                                    Resolved
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                                    Resolved

                                    My account was closed how to reclaim my account, i didn't play the cash game please help me, i had mistaken for applying one bank account for two rummy account, it's my mistake how to change the bank account help me,,, i didn't withdraw my money to my account it is urgent need for my daily consumption help me and and provide account,, i change my account
                                    Apr 19, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 17, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Cannot play cash games
                                    humhas's reply, Mar 15, 2019
                                    can not play cash games, security reason
                                    My account is blocked for past 1year.i cant play in rummycircle.com my deposited amount is locked.so please unblock my account .my email I'd . [protected]@gmail.com .my user I'd. Prabha-smart.
                                    Please consider my request .and help.
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                                      Narendra Raju
                                      Mar 17, 2019
                                      Resolved
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                                      Resolved

                                      Address: Mummidivaram,east godavari, 533216

                                      Please my rummy circle account (Nraju9999) permently close, because more lose money, present my account not opening, more times mail to rummy circle ([protected]@rummy circle.com) but not response, please my account close and my amount refund to bank, my account balance 2000/-, and more times call to rummy circle ([protected]), but not respond please my money deposit my account, ofter close to my account.
                                      +1 photos
                                      Apr 21, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 18, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      What is this, i direct mail to [protected]@rummycircle.com from [protected]@gmail.com, but no response

                                      my account permanently close - Comment #3381092 - Image #0
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                                        Shaikh Sajjad
                                        Mar 16, 2019
                                        Resolved
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                                        Resolved

                                        Address: 7/1711-B-opp.kamal dalal masjid,saiyedpura tunki,surat, 395003
                                        Website: www.rummycricle.com

                                        Account closed automatically please resolve immediately.
                                        Otherwise i will register criminal complaint.
                                        What is the reason for closing account without information.

                                        Id = siyamwala29
                                        Also i transferred rs.7000 on last 1day but that amount in not credited my account it will be return to my tummy account why???
                                        R u cheated your customers?
                                        +4 photos
                                        Apr 20, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 17, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
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