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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
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1583
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RummyCircle.com reviews & complaints page 92

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L
Luckydadei
from Chennai, Tamil Nadu
Apr 22, 2019
Resolved
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Resolved

My id-lucky9623
[protected]@gmail.com

Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
My. Number-[protected]
May 24, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
I got deleted the game accidentally n am trying to retrieve the same which got no use n also I got downloaded the new game but. While entering my credentials it's not allowing saying your already registered. How to retrieve the old game
User name. King5319
Dear sir
My name is ravindra shinde my a/c id is ravindra3643 and im u r silver holder now is block
Please unblock my a/c

Thans n regard
Ravindra shinde
Unable to withdrawl cash and unable play cash games...
Sir
My username id is s.reddy1993
Emil is [protected]@gmail.com
My account not opening and my account balance 16681.15 balance my amount not withdrawal please my amount withdrawal me
My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 7 months., how long will it take to clear without informing us please don't block our account, ..
My rummycricle account closed..pls help me
User name:villan5 email:[protected]@gmail.com
Sadam Civil's reply, Apr 25, 2019
Not open in case games please solved my problems
Actually as a recorded of my date of birth is 22 July 1976 and also I registered in my Google gmail but you are not accept.
What is the reason of this cause?
Blocked my account How to reopen my account. Please
I have two rummy account one bank account sent how to reopen or delete one rummy account
Thavamani Thavamani's reply, May 1, 2019
User name; basmahesh
Password ; selvam786$
How to Deleted tha account. Please
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    L
    Luckydadei
    from Chennai, Tamil Nadu
    Apr 22, 2019
    Resolved
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    Resolved

    Address: Redhills, Madhavaram, Chennai, Tamil Nadu, 600067
    Website: rummycircle.com

    My id-lucky9623
    [protected]@gmail.com

    Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
    Apr 22, 2019
    Complaint marked as Resolved 
    My number-8939020964
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Apr 22, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
    Please change my registered name from Gaja raj to Gajenthiran.C. Why because i cant able to withdraw my money. Because in the document which means in aadhar card and my registered name in rummy circle in mismatching.. So i need to edit this name.. So kindly edit my registered from Gaja Raj to Gajenthiran.C
    Sorry you donot satisfy pre-conditions to play cash games On the app
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      S
      Suresh394617
      from Barpeta Road, Assam
      Apr 21, 2019
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      Address: SANTHABOMMALI MANDAL, Srikakulam, Andhra Pradesh, 532195

      Its been 3months.. i submitted all my proofs to [protected]@rummycircle.com still there is no response from u
      Without my mistake u closed my account and took my money. Reopen my account. I am losing all my faith on u. U r behaving like a cheaters.. my username - suresh394617. When i toldnthem about my problem they r simply said that please send ur problem to [protected]@rummycircle.com with ur registered email. I send hundreds of messeges, there is no reply from there.. its been more than 3 months ... Is this how u treat ur honest custemers. U earn crores of our money as commission daily..and didnt respond to the custemers who r feeding u. Absolute disgraceful. Number one cheating company in India. All r cheaters and fraud managers. For a perod of 3 years I have only one account with rummycircle.com. without my mistake, u took my money. Its robbery. Once u said we transfer my money to my bank account, y didnot u transfer my money in these three long months. Please take action against this company. They have no shame atleast. They didnot even responding to their custemers ..
      RummyCircle.com customer support has been notified about the posted complaint.
      Please change my date of birth 15/08/2001 se 15/08/1996
      User name: villan5
      Sadam Civil's reply, Apr 24, 2019
      Pls solve my problems sir...
      Sadam Civil's reply, Apr 24, 2019
      My I'd verification was not completed all documents are uploaded
      Sadam Civil's reply, Apr 24, 2019
      Case games are not open
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        D
        from New Delhi, Delhi
        Apr 20, 2019
        Resolved
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        Resolved

        I opened a rummy circle account few month back and started playing the game. I even put a request to withdraw 7000 inr from my account. Which is yet not credited. And now i am unable to login to my account as well.
        My account username is [protected]@gmail.com

        It got closed tdy without any prior info. I want to know the reason. I have raised a mail to their support system but didn't get any reply.
        May 22, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Apr 21, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        Sir, i have 1060 rs in my account and it has been blocked since06.06.2017 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
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          L
          Luckydadei
          from Chennai, Tamil Nadu
          Apr 20, 2019
          Resolved
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          Resolved

          Address: Redhills, Madhavaram, Chennai, Tamil Nadu, 600067
          Website: Rummycircle.com

          Sir,
          My username id is lucky9623
          Emil is [protected]@gmail.com
          My account is not opening and my account balance 1445.42rs balance my amount not withdrawal please my amount wirhdral me my rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,... Pls im not doing any wrong activities..🙄
          May 24, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          Apr 22, 2019
          Updated by Luckydadei
          So sad..my account not playing cash games🙄
          Game blocked I will reffed Friend.. But that person all doc updated 500rs also cried amount.. My when you will release my ID...
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            S
            shiva9666
            from Mumbai, Maharashtra
            Apr 20, 2019
            Resolved
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            Resolved

            Address: 531001

            My account not verified since one month and my money holding

            Around 300 rupees are with them plz take care of it

            User id :shiva181193

            Since one month iam complaing and contacting rummy circle custmor maild id and not responding well

            They even not giving proper answers
            They holded my money i even mailed that plz close my account nd return money for that they are not rspnd its too wrost by them. Plz resolve it
            May 22, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 21, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
            Apr 21, 2019
            Updated by shiva9666
            how many times i contacting they are replying like this what is this???

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              V
              Vijay Rajkumar
              from Karaikkudi, Tamil Nadu
              Apr 17, 2019
              Resolved
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              Resolved

              Address: 600067

              Unexpected this from rummycircle. Kindly find attached documents for more details why i am bringing this issue here. Why you deducted my last winning amount and rejected my withdrawal request. Total withdrawal amount rejected . This is totally ridiculous. Being a Diamond member facing this kind of issues really shame on you. Great job. And now I am not able to withdraw my available cash also. Requesting you to kindly release my money as soon as possible and close my account too. Dont want to continue this cheating game. Below my account details...
              May 22, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Apr 17, 2019
              Updated by Vijay Rajkumar
              My Id is Thaladadei4

              Verified Support
              Apr 19, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
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                B
                balajerry
                from Gurgaon, Haryana
                Apr 17, 2019
                Resolved
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                Resolved

                Unexpected this from rummycircle. Kindly find attached documents for more details why i am bringing this issue here. Why you deducted my last winning amount 750 rupees and rejected my withdrawal request. Total withdrawal amount rejected was 5674 but in my account showing only 4984. This is totally ridiculous. Being a diamond member facing this kind of issues really shame on you. Great job. And now i am not able to withdraw my available cash also. Requesting you to kindly release my money as soon as possible and close my account too. Dont want to continue this cheating game. Below my account details. Please contact me if any concerns. Kindly do the needful.

                Username-balaji17786
                Contact#[protected]
                May 25, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 17, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
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                  B
                  balanofear
                  from Madurai, Tamil Nadu
                  Apr 16, 2019
                  Resolved
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                  Resolved

                  Address: Vallur Camp, Vallur, Chennai, Tamil Nadu, 600120

                  My rummycircle id : govindrajk
                  I got message i mentioned below ..but till now not credited now account closed ...refund my money

                  Your request " My account " with Ticket Id- 2332852 has been solved. To add additional comments, reply to this email.


                  RummyCircle Team (Play Games 24x7)
                  Apr 14, 4:18 PM IST

                  Dear Govindraj,

                  Thank you for writing to us.

                  As we have closed your RummyCircle account, your balance amount will be transfer to your bank account. You will receive the money in next 3-4 working days.

                  Regards,
                  Fair Play Team
                  May 25, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 17, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
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                    B
                    balanofear
                    from Madurai, Tamil Nadu
                    Apr 12, 2019
                    Resolved
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                    Resolved

                    Address: 600120

                    Dear rummy circle
                    My username: balanofear
                    My account suspended and this message i got.

                    We have observed irregularities in your account and suspect violation of our terms of service.

                    We have accordingly suspended your account.

                    We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

                    Am asking what irregularities in my account.. Always send this reply only your side sending.... Veey worst.. No repsonse same reply always.. When it will be open tell me
                    May 17, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 12, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    Apr 12, 2019
                    Updated by balanofear
                    that ..nothing action resolved ..same message i got more than 20 times ...full cheating. .. if i lose money you happy. ...i won only 20000 last month but i lose more than 1 lakh. ..if i won suddenly block my account whats i sthat
                    Apr 12, 2019
                    Updated by balanofear
                    Hello rummy circle team ...what confidential in that ..nothing action resolved ..same message i got more than 20 times ...full cheating. .. if i lose money you happy. ...i won only 20000 last month but i lose more than 1 lakh. ..if i won suddenly block my account whats i sthat
                    I type my name in rummy circle wrongly
                    So plz should change correct name as PRABAGARAN.P
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                      A
                      atanu6303
                      from Kolkata, West Bengal
                      Apr 12, 2019
                      Resolved
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                      Resolved

                      Address: 721634

                      At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my husband's rummy account. I didn't know the rule. Now i have given new bank account for verification but more than 2 days verification has not completed. I can't play by the account. Kindly help me so that verification may complete first.
                      May 16, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 12, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      My kyc verification is incomplete so please verifey and complete to kyc document verification for to solve my problem
                      ajaykantaya's reply, Apr 12, 2020
                      Please help bhai
                      My kyc is document is wrong i want to change my proof it is under processing unable to play cash games cast traslations
                      Tanajee's reply, Nov 10, 2022
                      My kyc is document is wrong i want to change my proof it is under processing unable to play cash games cast traslations
                      Hello sir,
                      Kyc under review
                      My 11 circle account user id lalit4256719
                      Email id [protected]@gmail.com
                      Please solve My kyc problem
                      LALITsachan's reply, Oct 23, 2020
                      Please sir
                      Verify my kyc
                      Withdraw and kyc play cash game problem kindly help, my name -hasibul sk, my account email [protected]@gmail.com
                      My kyc verification still showing under review already 6 days gone when it is complete pls kindly solve this problem
                      Email :[protected]@gmail.com
                      User name : madhuren
                      Tanajee's reply, Nov 10, 2022
                      My kyc verification still showing under review already gone when it is complete pls kindly solve this problem
                      Email :[email protected]
                      User name : tanajeek2001
                      Sr verify my KYC under review plz my account verify Raju user neme to tinku8193tr slow
                      My kyc verification still showing under review already gone when it is complete pls kindly solve this problem
                      Email :[protected]@gmail.com
                      User name : tanajeet2001
                      Tanajee's reply, Nov 10, 2022
                      Sr verify my KYC under review plz my account verify tanajee user neme to tanajee2001 slow
                      my kyc document is under review in many but not solve the problem please sir help me
                      I want to re-upload adhar card for my account
                      I want to re-upload Aadhar card
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                      26 found this helpful
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                        A
                        atanu6303
                        from Kolkata, West Bengal
                        Apr 12, 2019
                        Resolved
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                        Resolved

                        Address: KHANDAKHOLA, RAGHUNATHBARI, 721634

                        I requested for withdraw money by bank account. But the account was registered before my husband. I did not know the rule. Now i gave new account for verification but kyc verificationof. Bank account and pan card is being delayed more than 28 hours.. I can't play and withdraw cash... Pls help me... Mainly bank account verification is too slow... Please verify fast
                        May 14, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
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                          B
                          balanofear
                          from Madurai, Tamil Nadu
                          Apr 12, 2019
                          Resolved
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                          Resolved

                          Address: 600120

                          My id balanofear
                          Why my account is under investigation ...pls tell ...no reply from your side ...cheating..please resolve my problem ..
                          Dear Player,

                          We have observed irregularities in your account and suspect violation of our Terms of Service.

                          We have accordingly suspended your account.

                          We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

                          Regards,
                          Fair Play Team
                          May 24, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
                          Apr 12, 2019
                          Updated by balanofear
                          Sir i sent many many mails but your side same reply i got ...what is problem in my account ..then why you block my account ...am serious
                          Apr 12, 2019
                          Updated by balanofear
                          Hello rummy circle team ...what confidential in that ..nothing action resolved ..same message i got more than 20 times ...full cheating. .. if i lose money you happy. ...i won only 20000 last month but i lose more than 1 lakh. ..if i won suddenly block my account whats i sthat
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                            A
                            AnbuGnesh
                            Apr 8, 2019
                            Resolved
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                            Resolved

                            Address: No 38 Rajan street, Viluppuram, Tamil Nadu, 604001
                            Website: Complaint not solved

                            My account cash games now not open...
                            No one clear this problem...
                            So am closed for my rummycircle account pls kindly refund my money or open cash games...
                            Very very very very poor customer service...
                            My problem date;26th march
                            Today 8th april...
                            Totally 13 days...
                            Not clear my problem...
                            My mail id; [protected]@gmail.com
                            Rummycircle i'd; gayathri3517
                            I'll complaint for consumer court already...
                            Today i'll go for consumer reports for straight...
                            Am not mad...
                            May 9, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Apr 08, 2019
                            Updated by AnbuGnesh
                            Just now one screen shot on I'll submit...
                            Check screen shots time 2.42pm today...

                            Verified Support
                            Apr 08, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            Hi rummy circle team. My account name king59128. My email id [protected]@gmail.com. Before 20 days i won the amount of 500. I am very happy but you are locked my account for security reson. 15. Times i send to query your site and mail but still my account are resolved or reopen my account. Please resolve my account
                            Not working Game i will not play cash game ples tray it my game rummycircle game not work do it check for you
                            Piease open
                            My name is not sham Akhil my original name is (Chinna narasanna) create this name my account please change
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                              S
                              sidharthan a
                              from Delhi, Delhi
                              Apr 8, 2019
                              Resolved
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                              Resolved

                              Address: Coimbatore, 641032

                              Rummy circle not credited my winning amount of rs 7700 i have mailed several times but there is no response from their side it is irritating behavior from their side see in my screen shot amount 7700 was not credited still withdraw date was 28 march but now 8 april still my money was not credited i am thinking that they are making customers fraud and stealing their valuable money
                              May 10, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 08, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
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                                B
                                Bfjfj
                                from Mumbai, Maharashtra
                                Apr 8, 2019
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                                Address: V.road,soorakuzhi,andimadam, Ariyalur, Tamil Nadu

                                User name: king59128 sir this account is blocked you before 20 days so please unblock my account. I want my account to be back. So please unblock my account. I want to play cash games but when i was clicking on cash games it is showing that " you can"t play cash games and cash transactions". I want my account to be back so please unblock my account.in my...
                                ClassicRummy.com customer support has been notified about the posted complaint.
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                                  K
                                  krishniah
                                  from Chennai, Tamil Nadu
                                  Apr 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: 26-4-273, drivers colony bit2, Nellore, Andhra Pradesh, 524001

                                  User name: sai024ts
                                  Sir this account is blocked you before 3 days so please unblock my account. I want my account to be back. So please unblock my account. I want to play cash games but when i was clicking on cash games it is showing that "you can"t play cash games and cash transactions". I want my account to be back so please unblock my account.in my account 1135 rs are there i want money back.
                                  May 9, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 08, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Dear sir
                                  My Id sudha9965 is closed for irregularities reason. I have closed my all ids please allow me open a new account i willing play to goa qualifier. I have 28days for goa qualifier. Please consider my queries
                                  I can't play any cash games our RummyCircle so kindly help and solve the issues
                                  Rajesh66502019's reply, Apr 1, 2019
                                  Solve this issues
                                  Rajesh66502019's reply, Apr 1, 2019
                                  Please let me clear and resolve the issue I want play cash games our RummyCircle so kindly help and solve the issues
                                  Rajesh66502019's reply, Apr 1, 2019
                                  Please quickly respond and clear my problems
                                  Rajesh66502019's reply, Apr 1, 2019
                                  Please reply and solve my problem I want play cash games
                                  Rajesh66502019's reply, Apr 2, 2019
                                  Kindly close it I want playing cash games
                                  Rajesh66502019's reply, Apr 2, 2019
                                  Hi response
                                  Rajesh66502019's reply, Apr 2, 2019
                                  Cannot play cash games now onwards please do needful
                                  Rajesh66502019's reply, Apr 2, 2019
                                  You checked I am playing only one game please recheck and release my account I Want play cash games please response immediately
                                  Rajesh66502019's reply, Apr 2, 2019
                                  Hey how to told I am irregularities in my account I am playing only one game point games 0.5paisa how you told I am playing irregularities please response and release my account.
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                                    Y
                                    Yaghnamahesh
                                    from Bengaluru, Karnataka
                                    Apr 6, 2019
                                    Resolved
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                                    Resolved

                                    Address: Mumbai, Mumbai City, Maharashtra

                                    I have created an rummycircle account recently. After getting the confirmation about documents, i started loading of amount and started playing cash games.

                                    After two days, they blocked my account and stating that my account does not meet the age requirements. I dropped a mail to them by asking as if the documents didn't meet the requirements, why did you accepted to load the amount and to play the cash games?

                                    For that mail, there was no proper reply.in my account, i have 11, 000 rupees. They are neither allowing me to withdraw and nor send the amount to my account.

                                    I am ready to raise a complaint against to rummycircle in criminal court.

                                    My account name in rummycircle: whymahesh.
                                    May 10, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 08, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Apr 08, 2019
                                    Updated by Yaghnamahesh
                                    I dropped a mail to [protected]@rummycircle.com at 7:43 PM now it is 11:05 PM. Yet, I didn't receive at least reply also. This is the best example to prove how irresponsible they are and how they are cheating the customers.

                                    Apr 10, 2019
                                    Updated by Yaghnamahesh
                                    Still, I am fighting with rummycircle team. Those people have not been providing proper and particular reason for closing of my account.

                                    So, consumer complaints team please help me out to resolve my issue by providing further steps to follow if any. Otherwise I will go with criminal court by filing a complaint against to the rummycircle.
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                                      R
                                      Rajesh485
                                      from Bengaluru, Karnataka
                                      Apr 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: 560003

                                      It's been more than 2 weeks my account has blocked. No response at all from your end. You guys my rummy circle account and my phone number also.

                                      I don't know how to contact you. How many days it will take to investigate. At least transfer the money which I have in my wallet to my bank account. There after I will not use this account please.

                                      I have to pay loan emis because of rummy circle I lost more than 25 lakhs but never blamed about rummy circle because I trust rummy circle that muchly.

                                      The way you provide customer service and birthday and festival gifts. I have enjoyed my journey in rummy circle a lot from past 3 years.

                                      Could you please call my registered mobile number to tell the status.

                                      I am worried about my money it's not all small amount near to 50000.

                                      The previous day I lost 80000 when my account has blocked next I was about to recover my lost winnings but someone tried to hack what can I do. At least transfer the money which I have in my wallet please.

                                      I have sent more than 25 emails from my registered email id but no response at all from rummy circle team
                                      May 10, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 08, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Apr 09, 2019
                                      Updated by Rajesh485
                                      I have sent more than 50 emails till now from my registered email id no one is responding. at least call to my number [protected]
                                      Apr 09, 2019
                                      Updated by Rajesh485
                                      I will file a complaint a case in consumer court regarding all things are doing from your end looting all people money and i will make ban all over the country till now this site is banned in some states only now i will see the end of your site over all country
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                                        R
                                        Rajesh66502019
                                        Apr 3, 2019
                                        Resolved
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                                        Resolved

                                        Address: Mumbai, Mumbai City, Maharashtra

                                        I cannot playing any cash games our RummyCircle so kindly help and solve the issues I am very interested in rummy circle cash games release my accounts I want to play with rummy kindly solve the my account I am playing only one game please recheck and release the money back from the account and I will ready to pay the balance amount ASAP
                                        I have to pay the balance amount and pay the full amount
                                        Reason for the delay in the account resolution
                                        May 7, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 04, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
                                        Apr 07, 2019
                                        Updated by Rajesh66502019
                                        I need clear first
                                        My account closed solved security reason
                                        ID: prasanths94
                                        [protected]@gmail.com
                                        I want update my banK account details for the past two weeks you are saying that technical issues then how can I withdraw my cash please resolve my problem to update my bank account details
                                        I have attached a screenshot below
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