Claimed

RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
Complaints 2515
Resolved
1239
Unresolved
1276
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RummyCircle.com reviews & complaints page 97

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sura12346
from Nattam, Tamil Nadu
Jan 25, 2019
Resolved
Report
Copy
Resolved

Address: 635302
Website: Rummy circle

Dear sir,
I'm martin552001 and mail id [protected]@yahoo.com i was using rummy circle more than a month i already with my amount Rs.350 that i didn't face any problem now i have Rs 2500 in my account this time while I'm withdraw my cash they blocked my account it show that you can't do add cash or transaction. I don't know the reason for this issues I'm a fair playeri I'm not violate the game term and condition. I was struggling without playing rummy circle game about a week so kindly help me to withdraw my cash and activate my cash games.
Mar 17, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2019
RummyCircle.com Customer Care's response
Dear Player,

This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

You may click on the link below for uploading

https://www.rummycircle.com/player/account/profile.html

Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

We regret the inconvenience this may cause to you.

We appreciate your patronage. Feel free to reach out to us at [protected]@RummyCircle.com with any questions you may have.

Regards,

Fairplay Team
[protected]@RummyCircle.com
Jan 31, 2019
Updated by Sura12346
I am not able to update my bank details which you required as mentioned above my account was temporarily on hold please unblock my account for updating bank details.

Warm regards
Suresh ganesan
[protected]@yahoo.com
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Suresh,

We understand your concern.

Your RummyCircle account is already active, Please Login into your Rummy account and enjoy playing on RummyCircle.com – India’s premier online rummy site.

We regret for the inconvenience caused to you.

Thanks & Regards
RummyCircle.com
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rummycicle player
    from Sivagiri, Tamil Nadu
    Jan 23, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Chennai, Tamil Nadu
    Website: Rummycircle.com

    Hi sir
    my user I'd rummycir3751and my email I'd [protected]@gmail.com
    I amramesh playing my game but suddenly my game was stopped and i open my account but not open my account locked sume security reason what security reason already i submit my adhar number two times all procedure i following thanwh y possible you block my account so please solve my account thank you and my money rupees 700 was locked

    Regard
    Rummycircle player
    Ramesh
    Mar 1, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 25, 2019
    RummyCircle.com Customer Care's response
    Dear Ramesh,

    Thank you for playing on RummyCircle.com – India’s premier online rummy site.

    Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

    Hence, we have closed < rummycir3751 > and transferred the available balance to < vetry1984 > .

    We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

    Regards,
    RummyCircle.com
    Jan 25, 2019
    Updated by rummycicle player
    Sir i understand but my account vetry1984 was not open. how open it please tell me that way and that mail I'd not accepted rummy game please tell me immediately

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rummycicle player
      from Sivagiri, Tamil Nadu
      Jan 23, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Chennai, Tamil Nadu
      Website: Rummycircle.com

      My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...
      Feb 26, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 25, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      We understand your concern.

      We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

      Thanks & Regards
      RummyCircle.com
      Jan 25, 2019
      Updated by rummycicle player
      [protected]@gmail.com
      user name rummycir3751
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        RAMESH DIRECTOR
        from Chennai, Tamil Nadu
        Jan 23, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Chennai, Tamil Nadu
        Website: Rummycircle.com

        Hi sir
        I amramesh playing my game but suddenly my game was stopped and i open my account but not open my account locked sume security reason what security reason already i submit my adhar number two times all procedure i following thanwh y possible you block my account so please solve my account thank you and my money rupees 700 was locked

        Regard
        Rummycircle player
        Ramesh
        Mar 1, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 25, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        We understand your concern.

        We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

        Thanks & Regards
        RummyCircle.com
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajasekardd
          from Chennai, Tamil Nadu
          Jan 22, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 606603
          Website: rummycircle.com

          User name : rajaseka5200
          My account is not working in play cash games
          His not solve my problem for last 3 weeks... Or above.
          Message for address proof problem how to change address proof and documents change proceed.
          How to change in my address proof because still not working reset document details.

          Please solve the problem
          Feb 26, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 25, 2019
          RummyCircle.com Customer Care's response
          Dear Raja Elumalai,

          This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

          We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

          You may click on the link below for uploading https://www.rummycircle.com/player/account/profile.html

          Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

          We regret the inconvenience this may cause to you.

          Regards,
          RummyCircle.com
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aswin98
            from Ferokh, Kerala
            Jan 22, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 400064
            Website: www.rummycircle.com

            I've opened an account recently. Have added the rupee to my account. Nothing to say at this time did not close the account
            When the money was withdrawn, they closed the account and captured the money rs 2448
            My id - aswinrkerala
            So please open my account my money is here.
            Otherwise i will register criminal complaint.
            What is the reason for closing account without information.
            Mar 19, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 25, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Thank you for playing at RummyCircle.com India's premier online rummy site.

            We request you to please email us from your register email address in order to help you.

            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

            Warm Regards,
            Responsible Play Team
            [protected]@RummyCircle.com
            Verified Support
            Feb 14, 2019
            RummyCircle.com Customer Care's response
            Dear Aswin,

            Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have multiple accounts with RummyCircle.com.

            So that we have close your RummyCircle account.

            We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

            Regards,
            RummyCircle.com
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              R J Rockzz
              from Tarikere, Karnataka
              Jan 21, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: 585316
              Website: Rammycercal

              Respected sir / madam,
              My account have been closed, i am regularly playing for cash & free registration games, yesterday i cannot playing for cash games, that issue was "you have transcation for this account & you can't playing for cash games", i have already money for my account, but i am no transcation for my account, please solve my problem, thank you...Respected sir / madam,
              My account have been closed, i am regularly playing for cash & free registration games, yesterday i cannot playing for cash games, that issue was "you have transcation for this account & you can't playing for cash games", i have already money for my account, but i am no transcation for my account, please solve my problem, thank you...
              Mar 27, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 25, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              We understand your concern.

              We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

              Thanks & Regards
              RummyCircle.com
              Feb 11, 2019
              Updated by R J Rockzz
              Sir I am logging with face book my email is [protected]@gmail.com
              Verified Support
              Feb 14, 2019
              RummyCircle.com Customer Care's response
              Dear Ramnath,

              This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

              We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

              You may click on the link below for uploading

              https://www.rummycircle.com/player/account/profile.html

              Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

              We regret the inconvenience this may cause to you.

              Regards,
              Rummycircle.com
              Feb 24, 2019
              Updated by R J Rockzz
              Sir my friend also used my bank account i rummy cercle i don't know if two members are used one bank accont our rummy account is blok and we members are bloced from cercle .so i request you to next i am single used with my accont so solve my problem
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Prasanth2794
                from Chennai, Tamil Nadu
                Jan 21, 2019
                Resolved
                Report
                Copy
                Resolved

                Account closed automatically please resolve immediately.
                Otherwise i will register criminal complaint.
                What is the reason for closing account without information.

                Id: prasanths94
                I have a account balance of : 5530.13 total account is inactive i cant do anything with the account
                R u cheated your customers?

                Please reply with solution immediately
                Mar 22, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 25, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Thank you for playing at RummyCircle.com India's premier online rummy site.

                We request you to please email us from your register email address so that we will able to help you.

                Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.
                Warm Regards,
                Responsible Play Team
                [protected]@RummyCircle.com
                Verified Support
                Feb 14, 2019
                RummyCircle.com Customer Care's response
                Dear Prasanth,

                This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

                You may click on the link below for uploading
                https://www.rummycircle.com/player/account/profile.html

                Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

                We regret the inconvenience this may cause to you.

                Regards,
                RummyCircle.com
                My account is credited 500 but my appnot credited
                Charan raj verru's reply, Jan 15, 2019
                Pls solve my problems
                My id is :-vivov5plus

                Sir iam agree for that i had play with my friend in cash game in rummy circle becoz we dnt no kindly once request u to activate my account next time not repeact sir becoz i dnt no its will happen no i understood tq plz sir next it will done close my account tq
                P Khandare's reply, Jan 14, 2019
                No reponse from 2days
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Srinu2313
                  from Hyderabad, Telangana
                  Jan 21, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Prakasam, Andhra Pradesh
                  Website: Rummycircel

                  Username:srinu2313. Rummycircel site is suddenly stopped my cash play games they replied to me u violation of colluding games but l didn't run fraud games why did colsed cash play games rummycircel site is run cheating to customers please take a action to rummycircel. I have a9060 into money to account urgently i[censored] not send i will serious action to us site
                  Mar 3, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2019
                  RummyCircle.com Customer Care's response
                  Dear Srinivasa Reddy,

                  This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                  We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

                  You may click on the link below for uploading https://www.rummycircle.com/player/account/profile.html

                  Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

                  We regret the inconvenience this may cause to you.

                  Regards,
                  RummyCircle.com
                  Jan 25, 2019
                  Updated by Srinu2313
                  My username:srinu2313 my balance not my account adding please help me. Withdrawal cash option not opening

                  Withdrawal option not opening please sir solution
                  Please change my date of birth 1996 my username is lakshmi6862 .my mistake i kept 2016.by mistake of date of birth I am unable to add cash in rummy circle.please rectify my problem as soon as possible.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    yashrim
                    from Kolkata, West Bengal
                    Jan 20, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    A week ago i registered in rummy circle for playing rummy online. And i play cash rummy regularly. My log in account name is yash5579. Suddenly my account is locked. Not able to play. Every time i try to play a message shows on screen that your account is locked for security reasons. Dont know why. My date of birth is 14/02/1974. My account is not verified
                    Should i verify. Pl advise.
                    Pl open my account as soon as possible.
                    Mar 19, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 25, 2019
                    RummyCircle.com Customer Care's response
                    Dear Samiran,

                    We understand your concern.

                    We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                    Thanks & Regards
                    RummyCircle.com
                    Verified Support
                    Feb 14, 2019
                    RummyCircle.com Customer Care's response
                    Dear Samiran,

                    Our system detected that you have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your account is placed on temporary hold and the investigation is in progress.

                    If you believe this email has reached you in error, we request you to upload a scanned copy of your PAN CARD along with an address proof on https://www.rummycircle.com/player/account/profile.html.

                    This would help us establish and confirm your identity. Once the documents received are in order, we will update you about your account activation.

                    Regards,
                    RummyCircle.com
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      amitojsandhu99
                      from Kot Isa Khan, Punjab
                      Jan 20, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      please delete my phone number

                      My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
                      Note - my account has already closed but still receiving messages
                      Please do something about that r
                      I shall be very thankful to you...
                      Helpful
                      58 other people found this review helpful
                      58 found this helpful
                      3 Comments
                      Report
                      Copy
                      M
                      Mohan1029
                      from Ernakulam, Kerala
                      Jan 20, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Chennai, Tamil Nadu, 600082
                      Website: Safari

                      Hi i’m mohan my user id mohan1029 recently i opened my rummy circle account and played lot of games but suddenly account was blocked some security reason i don’t know why!! In this account my money 70 rs was recently i updated so again i want to play rummy circle so kindly help to play.. I enjoyed this app and earn money so open my account
                      I attached photo for that app issue
                      Feb 26, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 25, 2019
                      RummyCircle.com Customer Care's response
                      Dear Shalini,

                      We understand your concern.

                      We would like to inform you that your RummyCircle account now activated, now you can enjoy playing Rummy.

                      We regret the inconvenience this may cause to you.

                      Thanks & Regards
                      RummyCircle.com
                      My username is Ratnam_1234
                      Emaul:[protected]@gmail.com
                      In my account is not opening there is a 500rs approx please withdraw my cash. Solve the problem please
                      Ratnam Mindrana's reply, Jan 20, 2019
                      Please update me what's going on
                      You not cash play game or do not transactions on this account plz playing game reply cash play game my account no id hem12 and id [protected]@gmail.con do not play cash rummy circle
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Blackymuthu2605
                        from Mumbai, Maharashtra
                        Jan 20, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 637408
                        Website: [email protected]

                        Respected sir / madam,
                        My account have been closed, i am regularly playing for cash & free registration games, yesterday i cannot playing for cash games, that issue was "you have transcation for this account & you can't playing for cash games", i have already money for my account, but i am no transcation for my account, please solve my problem, thank you
                        Feb 25, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 25, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        We understand your concern.

                        We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                        Thanks & Regards
                        RummyCircle.com
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          jitenva
                          from Mumbai, Maharashtra
                          Jan 18, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Since last few months i am been spammed by rummycircle.com with free acount/virtual cash. Never visted this website. Still gets spammed regularly with different account number. No way to block this. Please take action against it. The way they are spamming is by giving credits to lure users into their app. Fed up of this and i am seeking your help to block this.
                          Mar 2, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 25, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Thank you for playing at RummyCircle.com India's premier online rummy site.

                          We are sorry that you are facing such an issue

                          We will forward your concern to our concern team and they will help you to get fix.

                          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                          Warm Regards,
                          Responsible Play Team
                          [protected]@RummyCircle.com
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mssagar
                            from Pune, Maharashtra
                            Jan 17, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hi my user name is ms. Sagar9451
                            I will open my acount then open a msg to displayed. U can't play cash games
                            He said u dont play cash games or u cannot do transaction on this account
                            He said this is a part of our standard procedure to protect your account.
                            And also my withdrawal has been cancelled. Plse check as soon as possible and clear my transaction.
                            Thank you
                            Mar 7, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 25, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            We request you to please us on [protected]@rummy circle.com.

                            Please email us from your register email address so that we will be able to help you in a better way.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Saravanan Perumal 2k1
                              from Hosur, Tamil Nadu
                              Jan 15, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 560085

                              Hi
                              I have found your cheating technique.
                              When i playing srt shooter that time your card will very bad even not single rummy for game end time.
                              I have proof also i was played 6 rounds all round no rummy no joker even every time 80 points.
                              If your think i don’t know about rummy check my cash games history how much time played and won.
                              I think your cheating two methods
                              1. Only your favouring who is your regular or elite and platinum customer, (Big money deposit and played, losing).
                              2. Your creating dummy name to play every tournament and win you (System) only.
                              Proof i have
                              Once some name won first time and second time that person win finally because even i am not sort also but someone won then he got 80*5.

                              If you’re supporting big money customers please tell me don’t believe tournaments and keep cash gams only.

                              Note. 3 months playing single tournament not won but i will won all cash games.
                              This reason i am very disappointing.

                              If you think cards are randomly giving and your a un lucky fellow. That’s correct but only tournament games un lucky and cash games lucky.
                              All angle i think about your game and i am playing some other companies games, but like you they are giving cards at least playing type and it will take at least 3 to 6 min to complete one round.
                              But your case round start it will not came my turn before that someone win i will lose 80 then next time same person what the he’ll..

                              Saravanan perumal
                              [protected]
                              Feb 15, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 15, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              With reference to your call/email, we, at RummyCircle reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are recipient of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.

                              You may follow the link below to visit the website for more details on the certification relating to our card randomization software.

                              https://www.rummycircle.com/certification.html

                              In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks like Facebook and Google. Please note that our payment disbursal system is supported by card associations like Visa and MasterCard. These agencies also have very strict standards when they conduct due diligence on their partners like us.

                              Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only.

                              In case you are not yet satisfied with our services or would like your playing limits to be reduced further, please let us know.

                              Regards,

                              Responsible play Team

                              [protected]@RummyCircle.com
                              Please sir, join my account
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                Om Sakthi Parashakthi
                                from Chennai, Tamil Nadu
                                Jan 14, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 613301

                                My transaction amount not credited into rummy circle. I transfer 100 but not yet credited but amount deputed from my account.
                                Please verify that and credit my amount as soon as possible. So many transaction i have done but this time only the problem arises. Kindly go through my transaction and rectify the mistake by your side. My if om sakthi parasakthi
                                Feb 15, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 15, 2019
                                RummyCircle.com Customer Care's response
                                Dear Om Shakthi,

                                Greetings from Rummycircle.

                                As per your e-mail, we do understand your disappointment with your concern, however, please note that we are unable to trace your rummycircle account in your complaint.

                                We request you to please send us an email with your query to [protected]@rummycircle.com so that we can assist you further.

                                We are awaiting your response.

                                Thank you for playing on RummyCircle.com.

                                Warm regards,

                                Shyam
                                RummyCircle Support.
                                What happend to my game..money is not adding and play not open.came message to contact [protected]@rummycircle.com
                                Suresh Babu Kommineni's reply, Jan 9, 2019
                                No adding money and not opened tha game.came message to contact [email protected]
                                Why not accept my email address?
                                My adress is wrong in rummy circle pls change my address
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Barath T
                                  from Chennai, Tamil Nadu
                                  Jan 12, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Sir
                                  My username mass9099
                                  My email address "[protected]@gmail.com"

                                  I was unable to add cash in my account... So i kindly request you to solve the problem sir... It was telling to contact [protected]@rummycircle.com... And i have sent so many email to rummy circle but it does not respond and no reply for long days... I request you to take step honestly for resolving my account as soon as possible sir...
                                  Feb 15, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 15, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                  We would like to request you to call on +91-[protected] and take a session of counselling for us to activate your account.

                                  We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

                                  Regards,
                                  Fairplay Team
                                  [protected]@RummyCircle.com
                                  My account not opened why you blocked my account
                                  vr Devalla's reply, Jan 9, 2019
                                  My account not opened
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rx Suri
                                    from Mysore, Karnataka
                                    Jan 12, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Gulbarga, Karnataka

                                    Hi sir i am manju
                                    [protected]@gmail.com my account as been close for security reason
                                    Open my account now i will join the game my user name is manju5690 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you...
                                    Feb 15, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Jan 12, 2019
                                    Updated by Rx Suri
                                    Hi sir I am manju
                                    [protected]@gmail.com my account as been close for security reason
                                    Open my account now i will join the game my user name is manju5690 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you..

                                    Verified Support
                                    Jan 15, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Our system detected that you have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your account is placed on temporary hold and the investigation is in progress.

                                    If you believe this email has reached you in error, we request you to upload a scanned copy of your PAN CARD along with an address proof on https://www.rummycircle.com/player/account/profile.html.

                                    This would help us establish and confirm your identity. Once the documents received are in order, we will update you about your account activation.

                                    In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

                                    Regards,

                                    Fair Play Team

                                    [protected]@RummyCircle.com

                                    *For ID proof: Only PAN Card will be accepted

                                    *For Address proof: Kindly upload any of the following documents:

                                    1. Aadhar Card

                                    2. Passport

                                    3. Driving License

                                    4. Voter ID card

                                    5. Combination of PAN card and Electricity Bill

                                    6. Combination of PAN card and Telephone/Mobile Bill

                                    7. Combination of PAN card and Bank Account Statement

                                    8. Combination of PAN card and Bank Passbook

                                    9. Combination of PAN card and Ration card.
                                    My username is nikhil7539, I can't play my cash game, it's reason my account closed for security purposes. Kindly clear this problem and the best result for your honesty sides so please clear this problem l can't operate my account and cash game, kindly clear this problem and again not issue for this one. Thank You
                                    nikhil7539's reply, Jan 13, 2019
                                    My username is nikhil7539 my account closed dear sir I can't play my case game it's reason my account closed for Security purposes kindly clear this problem and the best result for your honesty sides so please clear this problem I can't operate my account and cash game, kindly clear this problem and again not issue for this one Thank You
                                    Hi sir am yogesh a v . please I can't play cash games my account is closed some security reasons. Pls help me...
                                    I cannot play with game one msg see contact to customer support team why can you attend that game's
                                    I can't login in game
                                    How ?
                                    Please open My account
                                    My name is jatin
                                    Helpful
                                    Found this helpful?
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Barath Mass
                                      from Chennai, Tamil Nadu
                                      Jan 12, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Sir
                                      My username "mass9099"
                                      My email id "[protected]@gmail.com"

                                      I was unable to add cash in my account... It was telling that to contact to [protected]@rummycircle.com... But there was no response... I was mailed so many times... But there was no reply... Unable to contact you... When will my account will be solved... I kindly request you to solve the problem as soon as possible... Thanking you
                                      Feb 15, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 15, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Barath,

                                      Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                      We would like to request you to call on +91-[protected] and take a session of counselling for us to activate your account.

                                      We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

                                      Regards,
                                      Fairplay Team
                                      [protected]@RummyCircle.com
                                      My username id is maanu5933. Lastly I played on 11.01.2019 at night. That time my account balance is Rs. 75. But, 12.01.2019 at morning, it is noticed that 0 balance in my account. Also, in my home page, you cannot add cash or play cash games, because you do not satisfy the age related pre-condition. What can i do?
                                      Please accept my KYC documents and play for cash game my account is blocked and not play for any cash game add cash payment problem
                                      Kali8191's reply, Jan 17, 2019
                                      Please accept my KYC documents and play for the cash game
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit