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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 97

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R
rummycicle player
from Sivagiri, Tamil Nadu
Jan 25, 2019
Resolved
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Resolved

Address: Chennai, Tamil Nadu
Website: Rummycircle.com

Hi sir my mail I'd [protected]@gmail.com my user name rummycir3751 my amount rs 790
My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account, ...
Mar 4, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed <rummycir3751> and transferred the available balance to <vetry1984> .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fair Play Team
[protected]@RummyCircle.com
I want to deactivate my account and delete my number I received so many sms am irritated please do fast
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    S
    Sura12346
    from Nattam, Tamil Nadu
    Jan 25, 2019
    Resolved
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    Resolved

    Address: 635302
    Website: Rummy circle

    Dear sir,
    I'm martin552001 and mail id [protected]@yahoo.com i was using rummy circle more than a month i already with my amount Rs.350 that i didn't face any problem now i have Rs 2500 in my account this time while I'm withdraw my cash they blocked my account it show that you can't do add cash or transaction. I don't know the reason for this issues I'm a fair playeri I'm not violate the game term and condition. I was struggling without playing rummy circle game about a week so kindly help me to withdraw my cash and activate my cash games.
    Mar 17, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 31, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

    We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

    You may click on the link below for uploading

    https://www.rummycircle.com/player/account/profile.html

    Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

    We regret the inconvenience this may cause to you.

    We appreciate your patronage. Feel free to reach out to us at [protected]@RummyCircle.com with any questions you may have.

    Regards,

    Fairplay Team
    [protected]@RummyCircle.com
    Jan 31, 2019
    Updated by Sura12346
    I am not able to update my bank details which you required as mentioned above my account was temporarily on hold please unblock my account for updating bank details.

    Warm regards
    Suresh ganesan
    [protected]@yahoo.com
    Verified Support
    Feb 14, 2019
    RummyCircle.com Customer Care's response
    Dear Suresh,

    We understand your concern.

    Your RummyCircle account is already active, Please Login into your Rummy account and enjoy playing on RummyCircle.com – India’s premier online rummy site.

    We regret for the inconvenience caused to you.

    Thanks & Regards
    RummyCircle.com
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      R
      rummycicle player
      from Sivagiri, Tamil Nadu
      Jan 23, 2019
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu
      Website: Rummycircle.com

      Hi sir
      my user I'd rummycir3751and my email I'd [protected]@gmail.com
      I amramesh playing my game but suddenly my game was stopped and i open my account but not open my account locked sume security reason what security reason already i submit my adhar number two times all procedure i following thanwh y possible you block my account so please solve my account thank you and my money rupees 700 was locked

      Regard
      Rummycircle player
      Ramesh
      Mar 1, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 25, 2019
      RummyCircle.com Customer Care's response
      Dear Ramesh,

      Thank you for playing on RummyCircle.com – India’s premier online rummy site.

      Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

      Hence, we have closed < rummycir3751 > and transferred the available balance to < vetry1984 > .

      We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

      Regards,
      RummyCircle.com
      Jan 25, 2019
      Updated by rummycicle player
      Sir i understand but my account vetry1984 was not open. how open it please tell me that way and that mail I'd not accepted rummy game please tell me immediately

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        R
        rummycicle player
        from Sivagiri, Tamil Nadu
        Jan 23, 2019
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu
        Website: Rummycircle.com

        My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...
        Feb 26, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 25, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        We understand your concern.

        We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

        Thanks & Regards
        RummyCircle.com
        Jan 25, 2019
        Updated by rummycicle player
        [protected]@gmail.com
        user name rummycir3751
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          R
          RAMESH DIRECTOR
          from Chennai, Tamil Nadu
          Jan 23, 2019
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu
          Website: Rummycircle.com

          Hi sir
          I amramesh playing my game but suddenly my game was stopped and i open my account but not open my account locked sume security reason what security reason already i submit my adhar number two times all procedure i following thanwh y possible you block my account so please solve my account thank you and my money rupees 700 was locked

          Regard
          Rummycircle player
          Ramesh
          Mar 1, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 25, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          We understand your concern.

          We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

          Thanks & Regards
          RummyCircle.com
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            R
            Rajasekardd
            from Chennai, Tamil Nadu
            Jan 22, 2019
            Resolved
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            Resolved

            Address: 606603
            Website: rummycircle.com

            User name : rajaseka5200
            My account is not working in play cash games
            His not solve my problem for last 3 weeks... Or above.
            Message for address proof problem how to change address proof and documents change proceed.
            How to change in my address proof because still not working reset document details.

            Please solve the problem
            Feb 26, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 25, 2019
            RummyCircle.com Customer Care's response
            Dear Raja Elumalai,

            This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

            We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

            You may click on the link below for uploading https://www.rummycircle.com/player/account/profile.html

            Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

            We regret the inconvenience this may cause to you.

            Regards,
            RummyCircle.com
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              A
              Aswin98
              from Ferokh, Kerala
              Jan 22, 2019
              Resolved
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              Resolved

              Address: 400064
              Website: www.rummycircle.com

              I've opened an account recently. Have added the rupee to my account. Nothing to say at this time did not close the account
              When the money was withdrawn, they closed the account and captured the money rs 2448
              My id - aswinrkerala
              So please open my account my money is here.
              Otherwise i will register criminal complaint.
              What is the reason for closing account without information.
              Mar 19, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 25, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Thank you for playing at RummyCircle.com India's premier online rummy site.

              We request you to please email us from your register email address in order to help you.

              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

              Warm Regards,
              Responsible Play Team
              [protected]@RummyCircle.com
              Verified Support
              Feb 14, 2019
              RummyCircle.com Customer Care's response
              Dear Aswin,

              Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have multiple accounts with RummyCircle.com.

              So that we have close your RummyCircle account.

              We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

              Regards,
              RummyCircle.com
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                R
                R J Rockzz
                from Tarikere, Karnataka
                Jan 21, 2019
                Resolved
                Report
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                Resolved

                Address: 585316
                Website: Rammycercal

                Respected sir / madam,
                My account have been closed, i am regularly playing for cash & free registration games, yesterday i cannot playing for cash games, that issue was "you have transcation for this account & you can't playing for cash games", i have already money for my account, but i am no transcation for my account, please solve my problem, thank you...Respected sir / madam,
                My account have been closed, i am regularly playing for cash & free registration games, yesterday i cannot playing for cash games, that issue was "you have transcation for this account & you can't playing for cash games", i have already money for my account, but i am no transcation for my account, please solve my problem, thank you...
                Mar 27, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 25, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                We understand your concern.

                We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                Thanks & Regards
                RummyCircle.com
                Feb 11, 2019
                Updated by R J Rockzz
                Sir I am logging with face book my email is [protected]@gmail.com
                Verified Support
                Feb 14, 2019
                RummyCircle.com Customer Care's response
                Dear Ramnath,

                This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

                You may click on the link below for uploading

                https://www.rummycircle.com/player/account/profile.html

                Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

                We regret the inconvenience this may cause to you.

                Regards,
                Rummycircle.com
                Feb 24, 2019
                Updated by R J Rockzz
                Sir my friend also used my bank account i rummy cercle i don't know if two members are used one bank accont our rummy account is blok and we members are bloced from cercle .so i request you to next i am single used with my accont so solve my problem
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                  P
                  Prasanth2794
                  from Chennai, Tamil Nadu
                  Jan 21, 2019
                  Resolved
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                  Resolved

                  Account closed automatically please resolve immediately.
                  Otherwise i will register criminal complaint.
                  What is the reason for closing account without information.

                  Id: prasanths94
                  I have a account balance of : 5530.13 total account is inactive i cant do anything with the account
                  R u cheated your customers?

                  Please reply with solution immediately
                  Mar 22, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                  We request you to please email us from your register email address so that we will able to help you.

                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.
                  Warm Regards,
                  Responsible Play Team
                  [protected]@RummyCircle.com
                  Verified Support
                  Feb 14, 2019
                  RummyCircle.com Customer Care's response
                  Dear Prasanth,

                  This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                  We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

                  You may click on the link below for uploading
                  https://www.rummycircle.com/player/account/profile.html

                  Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

                  We regret the inconvenience this may cause to you.

                  Regards,
                  RummyCircle.com
                  My account is credited 500 but my appnot credited
                  Charan raj verru's reply, Jan 15, 2019
                  Pls solve my problems
                  My id is :-vivov5plus

                  Sir iam agree for that i had play with my friend in cash game in rummy circle becoz we dnt no kindly once request u to activate my account next time not repeact sir becoz i dnt no its will happen no i understood tq plz sir next it will done close my account tq
                  P Khandare's reply, Jan 14, 2019
                  No reponse from 2days
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                    S
                    Srinu2313
                    from Hyderabad, Telangana
                    Jan 21, 2019
                    Resolved
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                    Resolved

                    Address: Prakasam, Andhra Pradesh
                    Website: Rummycircel

                    Username:srinu2313. Rummycircel site is suddenly stopped my cash play games they replied to me u violation of colluding games but l didn't run fraud games why did colsed cash play games rummycircel site is run cheating to customers please take a action to rummycircel. I have a9060 into money to account urgently i[censored] not send i will serious action to us site
                    Mar 3, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 25, 2019
                    RummyCircle.com Customer Care's response
                    Dear Srinivasa Reddy,

                    This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                    We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

                    You may click on the link below for uploading https://www.rummycircle.com/player/account/profile.html

                    Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

                    We regret the inconvenience this may cause to you.

                    Regards,
                    RummyCircle.com
                    Jan 25, 2019
                    Updated by Srinu2313
                    My username:srinu2313 my balance not my account adding please help me. Withdrawal cash option not opening

                    Withdrawal option not opening please sir solution
                    Please change my date of birth 1996 my username is lakshmi6862 .my mistake i kept 2016.by mistake of date of birth I am unable to add cash in rummy circle.please rectify my problem as soon as possible.
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                      Y
                      yashrim
                      from Kolkata, West Bengal
                      Jan 20, 2019
                      Resolved
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                      Resolved

                      A week ago i registered in rummy circle for playing rummy online. And i play cash rummy regularly. My log in account name is yash5579. Suddenly my account is locked. Not able to play. Every time i try to play a message shows on screen that your account is locked for security reasons. Dont know why. My date of birth is 14/02/1974. My account is not verified
                      Should i verify. Pl advise.
                      Pl open my account as soon as possible.
                      Mar 19, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 25, 2019
                      RummyCircle.com Customer Care's response
                      Dear Samiran,

                      We understand your concern.

                      We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                      Thanks & Regards
                      RummyCircle.com
                      Verified Support
                      Feb 14, 2019
                      RummyCircle.com Customer Care's response
                      Dear Samiran,

                      Our system detected that you have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your account is placed on temporary hold and the investigation is in progress.

                      If you believe this email has reached you in error, we request you to upload a scanned copy of your PAN CARD along with an address proof on https://www.rummycircle.com/player/account/profile.html.

                      This would help us establish and confirm your identity. Once the documents received are in order, we will update you about your account activation.

                      Regards,
                      RummyCircle.com
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                        A
                        amitojsandhu99
                        from Kot Isa Khan, Punjab
                        Jan 20, 2019
                        Resolved
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                        Resolved

                        please delete my phone number

                        My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
                        Note - my account has already closed but still receiving messages
                        Please do something about that r
                        I shall be very thankful to you...
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                        M
                        Mohan1029
                        from Ernakulam, Kerala
                        Jan 20, 2019
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600082
                        Website: Safari

                        Hi i’m mohan my user id mohan1029 recently i opened my rummy circle account and played lot of games but suddenly account was blocked some security reason i don’t know why!! In this account my money 70 rs was recently i updated so again i want to play rummy circle so kindly help to play.. I enjoyed this app and earn money so open my account
                        I attached photo for that app issue
                        Feb 26, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 25, 2019
                        RummyCircle.com Customer Care's response
                        Dear Shalini,

                        We understand your concern.

                        We would like to inform you that your RummyCircle account now activated, now you can enjoy playing Rummy.

                        We regret the inconvenience this may cause to you.

                        Thanks & Regards
                        RummyCircle.com
                        My username is Ratnam_1234
                        Emaul:[protected]@gmail.com
                        In my account is not opening there is a 500rs approx please withdraw my cash. Solve the problem please
                        Ratnam Mindrana's reply, Jan 20, 2019
                        Please update me what's going on
                        You not cash play game or do not transactions on this account plz playing game reply cash play game my account no id hem12 and id [protected]@gmail.con do not play cash rummy circle
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                          B
                          Blackymuthu2605
                          from Mumbai, Maharashtra
                          Jan 20, 2019
                          Resolved
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                          Resolved

                          Address: 637408
                          Website: [email protected]

                          Respected sir / madam,
                          My account have been closed, i am regularly playing for cash & free registration games, yesterday i cannot playing for cash games, that issue was "you have transcation for this account & you can't playing for cash games", i have already money for my account, but i am no transcation for my account, please solve my problem, thank you
                          Feb 25, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 25, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          We understand your concern.

                          We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                          Thanks & Regards
                          RummyCircle.com
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                            J
                            jitenva
                            from Mumbai, Maharashtra
                            Jan 18, 2019
                            Resolved
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                            Resolved

                            Since last few months i am been spammed by rummycircle.com with free acount/virtual cash. Never visted this website. Still gets spammed regularly with different account number. No way to block this. Please take action against it. The way they are spamming is by giving credits to lure users into their app. Fed up of this and i am seeking your help to block this.
                            Mar 2, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 25, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            We are sorry that you are facing such an issue

                            We will forward your concern to our concern team and they will help you to get fix.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
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                              M
                              mssagar
                              from Pune, Maharashtra
                              Jan 17, 2019
                              Resolved
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                              Resolved

                              Hi my user name is ms. Sagar9451
                              I will open my acount then open a msg to displayed. U can't play cash games
                              He said u dont play cash games or u cannot do transaction on this account
                              He said this is a part of our standard procedure to protect your account.
                              And also my withdrawal has been cancelled. Plse check as soon as possible and clear my transaction.
                              Thank you
                              Mar 7, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 25, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Thank you for playing at RummyCircle.com India's premier online rummy site.

                              We request you to please us on [protected]@rummy circle.com.

                              Please email us from your register email address so that we will be able to help you in a better way.

                              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                              Warm Regards,
                              Responsible Play Team
                              [protected]@RummyCircle.com
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                                S
                                Saravanan Perumal 2k1
                                from Hosur, Tamil Nadu
                                Jan 15, 2019
                                Resolved
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                                Resolved

                                Address: 560085

                                Hi
                                I have found your cheating technique.
                                When i playing srt shooter that time your card will very bad even not single rummy for game end time.
                                I have proof also i was played 6 rounds all round no rummy no joker even every time 80 points.
                                If your think i don’t know about rummy check my cash games history how much time played and won.
                                I think your cheating two methods
                                1. Only your favouring who is your regular or elite and platinum customer, (Big money deposit and played, losing).
                                2. Your creating dummy name to play every tournament and win you (System) only.
                                Proof i have
                                Once some name won first time and second time that person win finally because even i am not sort also but someone won then he got 80*5.

                                If you’re supporting big money customers please tell me don’t believe tournaments and keep cash gams only.

                                Note. 3 months playing single tournament not won but i will won all cash games.
                                This reason i am very disappointing.

                                If you think cards are randomly giving and your a un lucky fellow. That’s correct but only tournament games un lucky and cash games lucky.
                                All angle i think about your game and i am playing some other companies games, but like you they are giving cards at least playing type and it will take at least 3 to 6 min to complete one round.
                                But your case round start it will not came my turn before that someone win i will lose 80 then next time same person what the he’ll..

                                Saravanan perumal
                                [protected]
                                Feb 15, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 15, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                With reference to your call/email, we, at RummyCircle reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are recipient of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.

                                You may follow the link below to visit the website for more details on the certification relating to our card randomization software.

                                https://www.rummycircle.com/certification.html

                                In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks like Facebook and Google. Please note that our payment disbursal system is supported by card associations like Visa and MasterCard. These agencies also have very strict standards when they conduct due diligence on their partners like us.

                                Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only.

                                In case you are not yet satisfied with our services or would like your playing limits to be reduced further, please let us know.

                                Regards,

                                Responsible play Team

                                [protected]@RummyCircle.com
                                Please sir, join my account
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                                  O
                                  Om Sakthi Parashakthi
                                  from Chennai, Tamil Nadu
                                  Jan 14, 2019
                                  Resolved
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                                  Resolved

                                  Address: 613301

                                  My transaction amount not credited into rummy circle. I transfer 100 but not yet credited but amount deputed from my account.
                                  Please verify that and credit my amount as soon as possible. So many transaction i have done but this time only the problem arises. Kindly go through my transaction and rectify the mistake by your side. My if om sakthi parasakthi
                                  Feb 15, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 15, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Om Shakthi,

                                  Greetings from Rummycircle.

                                  As per your e-mail, we do understand your disappointment with your concern, however, please note that we are unable to trace your rummycircle account in your complaint.

                                  We request you to please send us an email with your query to [protected]@rummycircle.com so that we can assist you further.

                                  We are awaiting your response.

                                  Thank you for playing on RummyCircle.com.

                                  Warm regards,

                                  Shyam
                                  RummyCircle Support.
                                  What happend to my game..money is not adding and play not open.came message to contact [protected]@rummycircle.com
                                  Suresh Babu Kommineni's reply, Jan 9, 2019
                                  No adding money and not opened tha game.came message to contact [email protected]
                                  Why not accept my email address?
                                  My adress is wrong in rummy circle pls change my address
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                                    B
                                    Barath T
                                    from Chennai, Tamil Nadu
                                    Jan 12, 2019
                                    Resolved
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                                    Resolved

                                    Sir
                                    My username mass9099
                                    My email address "[protected]@gmail.com"

                                    I was unable to add cash in my account... So i kindly request you to solve the problem sir... It was telling to contact [protected]@rummycircle.com... And i have sent so many email to rummy circle but it does not respond and no reply for long days... I request you to take step honestly for resolving my account as soon as possible sir...
                                    Feb 15, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 15, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                    We would like to request you to call on +91-[protected] and take a session of counselling for us to activate your account.

                                    We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

                                    Regards,
                                    Fairplay Team
                                    [protected]@RummyCircle.com
                                    My account not opened why you blocked my account
                                    vr Devalla's reply, Jan 9, 2019
                                    My account not opened
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                                      R
                                      Rx Suri
                                      from Mysore, Karnataka
                                      Jan 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: Gulbarga, Karnataka

                                      Hi sir i am manju
                                      [protected]@gmail.com my account as been close for security reason
                                      Open my account now i will join the game my user name is manju5690 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you...
                                      Feb 15, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Jan 12, 2019
                                      Updated by Rx Suri
                                      Hi sir I am manju
                                      [protected]@gmail.com my account as been close for security reason
                                      Open my account now i will join the game my user name is manju5690 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you..

                                      Verified Support
                                      Jan 15, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Our system detected that you have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your account is placed on temporary hold and the investigation is in progress.

                                      If you believe this email has reached you in error, we request you to upload a scanned copy of your PAN CARD along with an address proof on https://www.rummycircle.com/player/account/profile.html.

                                      This would help us establish and confirm your identity. Once the documents received are in order, we will update you about your account activation.

                                      In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

                                      Regards,

                                      Fair Play Team

                                      [protected]@RummyCircle.com

                                      *For ID proof: Only PAN Card will be accepted

                                      *For Address proof: Kindly upload any of the following documents:

                                      1. Aadhar Card

                                      2. Passport

                                      3. Driving License

                                      4. Voter ID card

                                      5. Combination of PAN card and Electricity Bill

                                      6. Combination of PAN card and Telephone/Mobile Bill

                                      7. Combination of PAN card and Bank Account Statement

                                      8. Combination of PAN card and Bank Passbook

                                      9. Combination of PAN card and Ration card.
                                      My username is nikhil7539, I can't play my cash game, it's reason my account closed for security purposes. Kindly clear this problem and the best result for your honesty sides so please clear this problem l can't operate my account and cash game, kindly clear this problem and again not issue for this one. Thank You
                                      nikhil7539's reply, Jan 13, 2019
                                      My username is nikhil7539 my account closed dear sir I can't play my case game it's reason my account closed for Security purposes kindly clear this problem and the best result for your honesty sides so please clear this problem I can't operate my account and cash game, kindly clear this problem and again not issue for this one Thank You
                                      Hi sir am yogesh a v . please I can't play cash games my account is closed some security reasons. Pls help me...
                                      I cannot play with game one msg see contact to customer support team why can you attend that game's
                                      I can't login in game
                                      How ?
                                      Please open My account
                                      My name is jatin
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