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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 99

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P
Pravinch4993
from Mumbai, Maharashtra
Dec 7, 2018
Resolved
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Resolved

Address: Mumbai City, Maharashtra
Website: Rummy circle

Dear sir,
My mail i'd is [protected]@gmail.com

I don't know what the wrong thing i have done.
But i'm not getting any proper response from rummy circle
. So please i need ur help to activate my account. Please that is my request.
My age is 25
Also i have verified the kyc procedure still.
So why i'm not fulfilling the terms and conditions.
Please help me sir my 1800 rs are in game. I'm not getting any proper response from them please u help me. They closed my account. Please open it again. Also no option to withdrawl money.
+1 photos
Mar 26, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Pravin,

We understand your concern.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < pravinch4993 > and transferred the available balance to < pravinch7948 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com
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    M
    Muthu M
    from Kottayam, Kerala
    Dec 7, 2018
    Resolved
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    Resolved

    Address: 636704

    We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means playing game issue in Rummy circle.com

    Is that problem, how to retify that?

    And referral get the rewards so why closed my
    Account and how to withdrawal of amount?

    It's problem on many more people
    And customer service cannot respond to anyone of the players
    Dec 7, 2018
    Complaint marked as Resolved 
    Sir, please activate my account transection and cash games. I submitted all the proof perfectly, then why my account was blocked, any way please sir re activate my account transection as soon as possible. I love this game. Quickly solve this problem sir. Thank you my account name :online001 I'm big fan of rummycircle.com I do not have any cheating. I'm perfectly playing games only, my account was one year old, this four years i have many trasection, but now my account was blocked, please sir remove the block list. Thank you sir/madam...
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2019
    RummyCircle.com Customer Care's response
    Dear Muthu,

    We have detected violation of bring a friend policy.

    Adding funds and playing against one account, without a justifiable game play may be deemed as a money laundering activity, which is an offense as per law.

    We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means.

    Your account is permanently closed. Please do not create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.

    Regards,
    RummyCircle.com
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      S
      Saneesh N S
      from Kunnamkulam, Kerala
      Dec 4, 2018
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      Address: Idukki, Kerala, 685606

      Dear sir my rummy account unfortunately my closed kindly reopen my rummy account please please please. It is an interesting but my rummy account please reopen my rummy account please please please give a one opertunity to play this game. Rummy cercle team kindly reopen my rummy account please please please give a one opertunity to play this game...
      RummyCircle.com customer support has been notified about the posted complaint.
      Cannot play cash games or do cashtransactions on this account check your further
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        P
        Pandikaanusuya
        from Ongole, Andhra Pradesh
        Nov 30, 2018
        Resolved
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        Resolved

        Address: Srikakulam, Andhra Pradesh, 532445

        Sir i can't add cash, i can't withdraw my money and i can't play any cash games in rummy circle account this is a 5th time to this problem. I gave so many emails with different account and phone numbers and emails and bank accounts also but i trouble same problem with this process. Each account i gain more than 1000 rupes but it can't withdraw my money from rummy circle account and address proff also it can taken long time and rejected i gave more category to address proof
        Mar 20, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 15, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        We understand your concern.

        We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

        Thanks & Regards
        RummyCircle.com
        Please help me not open my account and not open withdraw balance
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          K
          Kamal2626
          from Mumbai, Maharashtra
          Nov 30, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          My i'd is kamal3239
          Remove my account block list i am spending 2000 cash
          Ather wise give me my money i have sent complent lots of time sport rummy circle mail id but not respond remmy circle sent me mail said upload your documents i am completely updated my documents adhar card but my account is blocked right now
          Please remove my account to block list
          +1 photos
          Jan 2, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 30, 2018
          RummyCircle.com Customer Care's response
          Dear Kamal,

          Thank you for playing on RummyCircle.com – India’s premier online rummy site.

          Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

          Hence, we have closed and transferred the available balance to .

          Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

          We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

          Regards,

          Fair Play Team

          [protected]@RummyCircle.com
          Nov 30, 2018
          Updated by Kamal2626
          Sir I am not playing different account my first account Kamal paliwal forgot my password this account
          That I am creating new account new account add cash no problem your side after spending money block my account
          Kamal3239 so please remove my account to block list ather wise return my amount 2700 start my cash game so I sending pic my account nil whay where is my money???
          Ask me

          Nov 30, 2018
          Updated by Kamal2626
          Wear is my money whay close my account activate my or refund my money may account kamal3239

          Dec 03, 2018
          Updated by Kamal2626
          Today is day 3 but not working my account
          This is not a fair today eny how start my account ather wise tomorrow I am visiting your office bkc .

          My account has been closed security reasons. My user name lakshana1826. Gmail account [protected]@gmail.com

          remove my account to block list kamal3239 - Comment #3287448 - Image #0
          My account has been closed for the security reasons to play cash games and my account name is solo1431154, can you please help me to play cash games with my account
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            J
            Jeet Bodhak
            from Kolkata, West Bengal
            Nov 29, 2018
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            Website: www.rummycircle.com

            My name is jeet. Username jeet4469 in rummycircle. There is 462 rupees in my account right now. But they closed my account for nothing. I mailed to the customer care almost 11-12 times. But there is no response from their end. Not even they told me for what they close my account. Till now i dont know why my account has been closed. They took money and then close account. This is their main business. They are here to cheat us. As a human rights assosiate i have to lodge a case against them if i dont get my money and account back.
            +1 photos
            RummyCircle.com customer support has been notified about the posted complaint.
            My phonepe apps
            Money is transfer in Rummy circle but I'm a circle App not my money
            Ticket Id: #29700280
            Transaction ID
            ICI98021dc4e5f146ff96006e2637bf6702
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              ப. பாவேந்தன்
              from Chennai, Tamil Nadu
              Nov 29, 2018
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              Address: Cuddalore, Tamil Nadu
              Website: rummycircle.com

              I am tried to add money to my rummy cirle account via google pay upi. And i did the transaction as usual. Money is deducted from my bank account. But money could not added in rummycircle account. But transaction show me successful message.. I attach my transaction sceenshot. It contains transation history, recipient and receiver details.. Pls check it. And refund it. Thank you.
              +1 photos
              RummyCircle.com customer support has been notified about the posted complaint.
              Nov 29, 2018
              Updated by ப. பாவேந்தன்
              am tried to add money to my rummy cirle account via GOOGLE PAY UPI. and i did the transaction as usual. Money is deducted from my bank account.but money could not added in rummycircle account. but transaction show me successful message..i attach my transaction sceenshot . it contains transation history, recipient and receiver details..pls check it.and refund it .thank you.

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                V
                Vijaya93
                from Rajahmundry, Andhra Pradesh
                Nov 28, 2018
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                Address: 533001

                I have added all details related to me but in profile information by mistake written my husband name jothi raj due to that reason my account is blocked and cash withdraw also rejected and support team is not responding properly to my emails. Sent emails to the support team regarding name change but they are not resolved yet. There is a problem to update i'd proof and address details.
                Please respond asap.
                [protected]@gmail.com
                RummyCircle.com customer support has been notified about the posted complaint.
                Dec 01, 2018
                Updated by Vijaya93
                It is not resolved yet
                My rummy circle account is closed please start my rummy circle account

                my account is blocked and customer service is not good - Comment #3284470 - Image #0
                My account has been closed security reasons my user name lakshana1826.gmail [protected]@gmail.com

                my account is blocked and customer service is not good - Comment #3287433 - Image #0
                Laksha1826's reply, Nov 30, 2018
                My account has been closed security reasons
                Please open my game why
                Are not open my game already Ian playing this game but suddenly not open please solve my problem
                You have a cheating with customers because when someone win the money you will win automatically why and u will see the card of others player that's not fare but I had spend 2000 rupees till now so I have to complain against you now
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                  C
                  Chitturimohan
                  from Gudivada, Andhra Pradesh
                  Nov 27, 2018
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh, 530017
                  Website: Rummy circle

                  Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir as soon as possible please sir this second time sir so please give my money back please help me sir why Iam not support to play cash games sir every time Iam facing this problem waEf0qpCPJBd+VRJDuHxpCkGBrcbQnlkRj19zFpDOp6YMwvLDsGGIzfeTy4dtw3ir6nt was happening sir before also I Losed my money sir so please give me my money back sir
                  Jan 15, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Nov 27, 2018
                  Updated by Chitturimohan
                  Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir
                  Verified Support
                  Nov 30, 2018
                  RummyCircle.com Customer Care's response
                  Hi,

                  Thank You for writing to us.

                  We would request you to kindly help us with the username of your account for us to assist you on your complaint.

                  We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

                  Regards,
                  Fairplay Team
                  [protected]@RummyCircle.com
                  Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir and it is second time so please give me money sir e
                  I am not play cash games

                  cash game - Comment #3291542 - Image #0
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                    I
                    Indiancustomer2020
                    from Delhi, Delhi
                    Nov 24, 2018
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                    Website: www.RummyCircle.com

                    Rummy circle is a fraud company. First of all they buy data from illegal source then in that customer data they brutally keep sending promotion sms, in an hour more then 20sms i received & sms are still coming.

                    Get rs1000 instantly!
                    Join rummy table and earn extra money now!
                    Your friend kumar won 5lacs in 2 days
                    Download now: http://bit.ly/2PXvq8C
                    +1 photos
                    RummyCircle.com customer support has been notified about the posted complaint.
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                      -narayanarao rao
                      from Adur, Kerala
                      Nov 22, 2018
                      Resolved
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                      Resolved

                      Address: 600017

                      Respected sir
                      I had played rummy circle since last month. I had given a request to my colleague account to join rummy circle.com. I had received an bonus amount for joining my colleague in rummy circle.com.
                      But i had received another bonus amount for my same colleague for using same ip address. Due to this issue my rummy circle account was blocked since last week. So please take this complaint to resolve this issue as soon as possible. P
                      Dec 10, 2018
                      Complaint marked as Resolved 
                      My complaint was not resolved and you are asking only about satisfaction.My complaint was given below: I had played rummy circle since last month. I had given a request to my colleague account to join rummy circle.com. I had received an bonus amount for joining my colleague in rummy circle.com. But i had received another bonus amount for my same colleague for using same ip address. Due to this issue my rummy circle account was blocked since last week. So please take this complaint to resolve this issue as soon as possible. This complaint was registered 20 days before.But there's no steps to solve the above issue.
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Your not playing cash games and cash transactions on this account please check your email I'd and contact [protected]@ rummy circle [protected]@gmail username chandra9464 please solve my problem as much as early
                      Cash game not playing please my problem solved
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                        -
                        -narayanarao rao
                        from Adur, Kerala
                        Nov 22, 2018
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                        Address: 600017

                        Please opening my account my account balance 100.12 pice available i don't any fraud but same account bonus came but no that my problem how to black my account sir stop tha bonus your side that account now please open my account that guys ask d help my account not working checked please i will checked again giving again request that account decent account create now that guy working account my account black open please i will request sir
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Nov 22, 2018
                        Updated by -narayanarao rao
                        Please open my account
                        Nick name Chenge personal information then real name add
                        My emailid [protected]@gmail.com user ID saibaba9974
                        E Rajesh's reply, Nov 17, 2018
                        How to Chenge Nick name
                        My personal information name Chenge. My Nick name Mugan thirumurugan my real name is e rajesh
                        E Rajesh's reply, Nov 17, 2018
                        Personal information my Nick name Mugan murugan thunai bit real name is e Rajesh pls Chenge sir
                        Rummy circle is security reason closed please reopen

                        black my account - Comment #3281755 - Image #0
                        Sundarasu's reply, Nov 25, 2018
                        Rummy circle is security reason closed please reopen
                        Sundarasu's reply, Nov 25, 2018
                        Rummy circle is security reason closed please reopen
                        I can't play. Because my account is closed. What is the reasons. Allready I submit my KYC. Please. Give. Me. Reply.

                        Regards with

                        Swapna shahul.

                        black my account - Comment #3284477 - Image #0
                        black my account - Comment #3284477 - Image #1
                        My account has been closed security reasons. My user name lakshana1826. Gmail address [protected]@gmail.com

                        black my account - Comment #3284518 - Image #0
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                          M
                          madhi2014
                          from Coimbatore, Tamil Nadu
                          Nov 22, 2018
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                          Address: Chennai, Tamil Nadu
                          Website: Rummycircle.com

                          Hi sir
                          I submit my complaint before 30 days but you don't resolved my problems please response me and please send me my money in my account
                          Please replay me
                          My rummy circle account not opening and my amount not transfer my account rs 950 and rs 400 already i send my complaint but not response actually what is the problem i don't understand my first amount rs950 23/10/2018 withdrawal i'd 7210560 i send my account but you not transfer my account then my second amount rs 400 26/10/2018 withdrawal i'd 7256275 please send me my amount please send me my amount
                          Please send me my amount
                          Please send me my amount
                          Please send me my amount
                          Please send me my amount more than times i send my complained
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Why they allowed to add money then after they didn't allow to play cash why?????
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                            N
                            Nitesh2345
                            from Delhi, Delhi
                            Nov 20, 2018
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                            Address: 110059

                            User name = nitesh2345

                            I install rummy circle and i have added money on that. After adding whenever i am trying to play cash game they show me massage for you did not satisfied pre-condition to play cash game on the app for assistance contact us [protected]@rummy circle.com
                            My user name is nitesh2345. Help me out of this or return my balance. Otherwise i will take strictly step toward your game.
                            RummyCircle.com customer support has been notified about the posted complaint.
                            My rummy account is blocked as I am not able to play cash games due to document verification. I had already submitted documents 2months before but still my account not unlocked. I already lodged complaint for this 2months before but no revert yet. Very unsatisfied with this service from fairplay.
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                              A
                              avireddipalli
                              from Chennai, Tamil Nadu
                              Nov 20, 2018
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                              Address: Visakhapatnam, Andhra Pradesh
                              Website: rummycircle.com

                              Myself Avinash Reddipalli and I played rummy in rummycircle.com and won rs. 5380 I requested withdrawal of RS.5380 on 16/11/2018 in rummycircle
                              Com. But rejected my withdrawal and sent mail by them that we cancelled your withdrawal request and closing ur account. Please help me on this and let them transfer my money back.
                              Attaching screenshots of them.

                              Thanks.
                              +91-[protected].
                              +2 photos
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Nov 21, 2018
                              Updated by avireddipalli
                              Rummy circle customer service didn’t contact me till now and my problem is not resolved yet.
                              Please check with and solve my problem.
                              Nov 22, 2018
                              Updated by avireddipalli
                              There is no email or msg from rummycircle.com and problem is not yet resolved. Please check with this and help me out.
                              Thanks
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                                S
                                Srithar Ramasamy
                                from Chennai, Tamil Nadu
                                Nov 18, 2018
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                                Stop message from rummy circle my contact number is [protected]. Please stop all the messages like this
                                Hi i am nancy, let me show you how to play rummy online.

                                Click here to join the table now: HTTP://bit.ly/2FqxDJj&nbsp;&nbsp; replace all
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Nov 18, 2018
                                Updated by Srithar Ramasamy
                                Stop message from rummy circle my contact number is [protected]. Please stop all the messages like this
                                Hi I Am Nancy, Let Me Show You How To Play Rummy Online.

                                Click Here To Join The Table Now: http://bit.ly/2FqxDJj
                                My account not playing acash game
                                plse resolve my problem immideatly and join me rummycircle fairplay transction cash game
                                pandhari2976's reply, Nov 12, 2018
                                my account not paying cash game
                                plse resolv my problem immdeatly
                                Stop message from rummy circle my contact number is [[protected]]
                                Stop message from rummy circle my contact number is [[protected])
                                Stop Rummy SMS for my number [protected]
                                Stop rummy circle massages on my number ..please stop this foolish massages ..madarchod..harami
                                Daily 50 massages on your rummy circle i am frustrated ..if you not stop this silly massages then i will complain on rummy application..
                                This is last warning by may side ..
                                I know you understand what i say ...
                                मुर्खा
                                Stop rummy circle massages on my number..[protected]
                                Stop this rummy circle massages on my number..i am so dipressed ...
                                Stop message from rummy circle my contact number is [[protected])
                                Stop sending messages to my number. it's irritating me. Daily why you send message? its a kind of foolish promotion you are doing.
                                this email [protected]@RummyCircle.com or [protected]@RummyCircle.com is wrong and not working. getting email failure
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                                  R
                                  rahulroh2701
                                  from Shahabad, Haryana
                                  Nov 18, 2018
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                                  My username is rahul2710 and email id [protected]@gmail.com. My rummycircle account has been blocked due to security reasons on dated 14/11/2018. I made sufficient change in my rummycircle account. Please unblock my rummycircle account. I play fair game. Please resolved my problem as soon as possible. Because due to blocked account i can't play cash games. My rummycircle account rupees 1738.
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Nov 18, 2018
                                  Updated by rahulroh2701
                                  My rummycircle username israhul2710 not rahul 2701.
                                  Rummy security prabalam
                                  The game cash game is suddenly stopped and don't transfer the cash to the game. please help me
                                  My account user id is sivakuma7803 is blocked from today and i got a mail to upload bank account statement for security purpose. I have already uploaded my bank account statement and adhar cardand my account is still unblocked and neither my mails are replied by your team. I am a valued customer and i am requesting you to kindly unblock my account

                                  unblock my rummycircle account - Comment #3276640 - Image #0
                                  unblock my rummycircle account - Comment #3276640 - Image #1
                                  I have 450Rs.in my rummy circle account.but cannot play cash games and cannot withdrawal my cash.account was blocked.so please unblocked my rummy circle account user name satheshmalai

                                  unblock my rummycircle account - Comment #3278064 - Image #0
                                  unblock my rummycircle account - Comment #3278064 - Image #1
                                  Satheshmalai's reply, Nov 21, 2018
                                  Please unblocked my rummy circle account user name satheshmalai
                                  I have 450Rs.in my rummy circle account user name satheshmalai.but always coming message you cannot play cash games or do cash transactions cannot withdrawal on this account.so please restart my rummy circle account user name satheshmalai.
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                                    rahulroh2701
                                    from Shahabad, Haryana
                                    Nov 15, 2018
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                                    My rummycircle username is rahul2710 and email id [protected]@gmail.com. Please take necessary action against my complained my rummycircle account is blocked due security reason since yesterday. I have made sufficient security changes related to my rummycircle account. Please reopened my rummycircle account as soon as possible. I takes part cash games and enjoying online games.
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Nov 15, 2018
                                    Updated by rahulroh2701
                                    Showing on screen resolved my problem but myrummycircle account is not opened.
                                    Nov 15, 2018
                                    Updated by rahulroh2701
                                    My username is rahul2710 .by mistake in complained username is rahul2701.please correct my username and opened myrummycircle account as soon as possible.
                                    While am trying to add cash in crummy circle account, I have lost Rs.100 from my bank account and not credited to rummycircle circle account. What about the money.
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                                      rahulroh2701
                                      from Shahabad, Haryana
                                      Nov 14, 2018
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                                      Please reopened my rummycircle account i have made sufficient security changes. You blocked my account due to security reasons. Please tell me procedure of reopened my account. L can't play cash cash game while my account have sufficient balance. Myusername rahulroh 2701. Email id - [protected]@gmail.com why you blocked my account without informing me.
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Nov 14, 2018
                                      Updated by rahulroh2701
                                      Please reopened my rummycircle account as soon as possible.
                                      Nov 14, 2018
                                      Updated by rahulroh2701
                                      Add age proof document

                                      Nov 15, 2018
                                      Updated by rahulroh2701
                                      Why you don't informing me what step be taken by you against my complained.
                                      Nov 15, 2018
                                      Updated by rahulroh2701
                                      Please resolve my problem as soon as possible.otherwise i takes necessary action against your company.
                                      Nov 15, 2018
                                      Updated by rahulroh2701
                                      Please replace myusername rahul2701 to rahul2710 in my complained.thanks
                                      Nov 15, 2018
                                      Updated by rahulroh2701
                                      Why you show my problem mark as resolved but my rummycircle account be not opened.
                                      Nov 17, 2018
                                      Updated by rahulroh2701
                                      Why you don't take action against my complained.my rummycircle username rahul2710 and reopened my rummycircle account.
                                      Why not reply to me please solve my problems
                                      My account is not working
                                      Stopped why. Problem

                                      reopened my account - Comment #3275668 - Image #0
                                      reopened my account - Comment #3275668 - Image #1
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                                        Dhamu22
                                        from Dharapuram, Tamil Nadu
                                        Nov 14, 2018
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                                        Address: 638451

                                        Dear sir,
                                        I can't able to play cash games because i am upload wrong kyc documents and i can't able to upload new correct kyc documents and i can't withdraw my amount please check my account and please find my problems and solve my problems please needful help with me sir every time i send mail but no reply and no response please solve the problems sir
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        My user name santoshk7612
                                        Please open my account

                                        I can't able to play cash games - Comment #3270733 - Image #0
                                        Santoshkumar Burada's reply, Nov 13, 2018
                                        User name santoshk7612
                                        Sir please open my account
                                        Santoshkumar Burada's reply, Nov 13, 2018
                                        My user name santoshk7612
                                        Email santoshkumarsantoshkumarburada@ gmail. Com
                                        Please open my game
                                        Dear,
                                        my account not palying cash game
                                        pls resolve my problem...
                                        Pls my account continue cash game...

                                        I can't able to play cash games - Comment #3270741 - Image #0
                                        Chinnasamy55's reply, Nov 13, 2018
                                        No play cash game my account
                                        My account is blocket pleas open your my account morya.l.d.[protected]@gmail.com my account is blocket open your my account morya.l.d.[protected]@gmail.com my not satisfy rummycircle is fake apps
                                        My acount cloused
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