RummyCircle.com Complaints & Reviews

Address: Visakhapatnam, Andhra Pradesh, 530046

Website: www.rummycircle.com

Hi,
My rummycircle account username is demu5679. My account is not opening since the account was blocked from 3 weeks due to security reasons.
Please open my account asap. Till then i cannot play any cash games or withdraw amount from my rummy circle account.

I'm going to file a complaint against rummycircle site since its a fraud site and none of them are responding to my emails. I have received an email support team that it is it is still under investigation from 3 weeks and then there is no reply from any team. I have been mailing them everyday but none from the team is taking any required action.

Thanks,
Demu5679.

Mar 19, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Dec 21, 2018

Updated by Mounica Krishna Mohan Total fake game ...

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

We understand your concern.

We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

We regret for the inconvenience caused to you.

Thanks & Regards
RummyCircle.com

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V

Veeran Veeran

from Uttiramerur, Tamil Nadu

Dec 24, 2018

My old neme is sri veeran veeran
My new name is s.veerappan

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Veeran Veeran's reply, Dec 22, 2018

No

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Address: Bidar, Karnataka, 585437

Hello sir
My rummycircle account user name is jj7777. I was created my account 3 days ago. I was created my account through my friend link i was played games two days. Then another day my account was not opening then the displayed the account were blocked for security reasons.
So please open my account as soon. Till then i cant play or withdraw my money in my rummycircle account....

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Address: West Godavari, Andhra Pradesh, 534001

Website: Rummy circle

Sir,
My name is prabhu kumar i'd: winner 9362
I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
My id is winner 9362
Thank you sir.

Mar 23, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Prabhu,

We understand your concern.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < winner9362 > and transferred the available balance to < eastern9734 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com

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G

gottapug1999

from Vijayawada, Andhra Pradesh

Dec 19, 2018

Sir,
My i'd: ashagottapu1
I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
My id is ashagottapu1

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Respected sir,

I'm karthik rao,
I will play rummy circle regularly.

My user i'd : karthik23662,
My email i'd : [protected]@gmail.com.
I cannot play cash games from my account and can't add cash too in my rummy circle account. Since, one week nearly. Some problem of withdraw also.
These are the major problems im facing sir. So please verify my account and make it correct. Kindly please help me.

Thanking you sir...

Apr 1, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Rao,

This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

You may click on the link below for uploading
https://www.rummycircle.com/player/account/profile.html

Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

We regret the inconvenience this may cause to you.

Regards,
RummyCircle.com

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M

Mithulq mithulq

from Lalgudi, Tamil Nadu

Dec 13, 2018

I open new account name mahalakshmi email I'd [protected]@gmail. com when I withdraw amount i give old I'd proof you block the account now I cannot play and withdraw pls unlock my account

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U

umeshlakhat

from Vada, Maharashtra

Dec 17, 2018

Respected sir,
I am Umesh Lakhat
I will play
rummy circle regularly.
My user I'd: umeshlakhat
My email I'd: [protected]@gmail.com
I cannot play cash games from my account and can't add cash too in my rummy circle account. Since, Some problem of withdraw also.
These are the major problems im facing sir. So please verify my account and make it correct. Kindly please help me.

Thanking you sir...

rummy circle account cash games and transaction problems

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D

Dìnesh Haymaruthí

from Bengaluru, Karnataka

Dec 17, 2018

Hi, this is dinesh.my user name.dinesh1282, i have issue on cash related. I have added money from paytm 50 but amount debited not credited in rummy circle.my order id:63B25PED82.i want to know about the status of the transaction and when i will get the cash refund or adding to rummy circle.

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G

gurupapa2344

from Bengaluru, Karnataka

Dec 18, 2018

I want to change my name guru potunuru to Pinakana ugandar because i have facing problem to uploading my documents.I have facing this problem since last 2 months.Rummy circle people not solved my issue.Please solve my problem very fast

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Respected sir,
I'm karthik rao,
I will play rummy circle regularly,
My user i'd : karthik23662,
My email i'd : [protected]@gmail.com.
Sir, My account doesn't supporting to play cash games and i can't add cash at all.
It have been one week nearly by facing this problem.So, please verify my account and kindly help me.
Thanking you sir...

RummyCircle.com customer support has been notified about the posted complaint.

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R

Raja puppy

from Hosur, Tamil Nadu

Dec 13, 2018

I dropped too many mail I didn't registered my mob number r mail I'd in rummycircle. Com.. Per day they r sending more than 10 msg to my mob number ply rummy ply rummy.. U idiots don't send msg to my mobile number r share ur customer care number..

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8

8341869930

from Visakhapatnam, Andhra Pradesh

Dec 16, 2018

Sir,
I'm playing rummy circle game regularly but my account not opening cash games so plzzzz solve my problem
I'd:winner9362
This is 3rd time

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K

Karna Kpm

from Thiruvananthapuram, Kerala

Dec 17, 2018

I was entered my old address. In my aadhar card, new address is present. So i need to edit the address.

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U

userxyz

from Pune, Maharashtra

Dec 19, 2018

I get unwanted sms from rummy circle like join and get 2000 instantly. I want to stop these messages

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Address: 621704

Website: Rummy circle.com

Dear sir
I am saravanakumar
My user name: mithul6765
Email i'd: [protected]@gmail.com
I am one of the player of rummy circle.com. I play rummy in saro9170 account.in this account i lost so much of money. So i have to decided a new account. That is mithu6765 in this number i play. But when i drop money i give same i'd proof so the money cannot drop and account is lock. I want to drop my amount. How to i drop the amount give me a solution. Take favourable action as quick as possible.

Mar 20, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Saravanakumar,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < mithul6765 > and transferred the available balance to < saro9170 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com

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K

K Raja Sekar

from Gulbarga, Karnataka

Dec 13, 2018

Sir my rummycircle account closed. What the reason . My account balance in rummycircle RS.153.im an not playing cash game pls realest in my account.

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M

Mugachithalakumar

from Alampur, Telangana

Dec 16, 2018

My name change please

My son name login in this game

Please change my name help me sir

Not a. PRAVEENKUMAR

MY NAME SI... Subahshni

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G

gottapug1999

from Vijayawada, Andhra Pradesh

Dec 19, 2018

Sir,
My i'd: gottapug1999
I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
My id gottaug1999

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Hello,
My name is jothiram my account no.[protected] icici bank & my money was deducted by fraudulent person who was called by bajaj finance they said that they are deducting 1rs & agaib will be credited they saud but still money was deducted rs.15000 in playgames24. Still not yet refund kindly please check & do the helpful to me

Regards,
Jothiram
+91-[protected]

Mar 31, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

We understand your concern.

We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

Thanks & Regards
RummyCircle.com

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M

Mugachithalakumar

from Alampur, Telangana

Dec 11, 2018

My birth of day is not 20/12/2000
My birth of day is 15/8/1999

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G

Giriviru

from Idappadi, Tamil Nadu

Dec 11, 2018

User name giriviru
My account balance 322 but I am not allowed to play the cash game ...solve the problem immediately.what is the reason to close my account.tell how to solve the problem. Otherwise refund my money.

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M

mahiredd9750

from Visakhapatnam, Andhra Pradesh

Dec 18, 2018

Plz my username is mahiredd9750
648rupees missing
Plz

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Address: Bidar, Karnataka, 585327

My account was blocked so open my account my user name is dj666666.
The account has 150 rupees in the account so please open my account as soon.
The account was blocked since 2 or three months so please clear my account solution as well as soon.

My account was blocked so open my account my user name is dj666666.
The account has 150 rupees in the account so please open my account as soon.
So kindly i requet you to open my account.

Jan 10, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

RummyCircle.com Customer Care's response Hi Dhanraj,

We understand your concern.

We request you to kindly send us mail at [protected]@rummycircle.com so that we can assist you in better way.

Thanks,
RummyCircle.com

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R

Ruben Jacker

from Chennai, Tamil Nadu

Dec 10, 2018

Please provide my account

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R

rakkhi264

from Hyderabad, Telangana

Dec 13, 2018

I play points rummy in rummycircle 1point=0.1paisa
I finished my game with 0 points
But opposite player count shows wrong.
I.e., rummy circle app is wrong.
Already I lost money lot oftimes
I had proper evidence please humble request compensation is more than 50lac

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Hi
They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

For example message, i received today[protected]
"gifted: you have rs2000 in you rummy a/c

Claim it here by downloading & playing rummy now: http://bit.ly/2Qd3CBC"...

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9 Comments

Address: Ariyalur, Tamil Nadu, 621704

Website: Rummycircle.com

Iam saravanakumar iam one of the player of rummy circle.com my username is saro9170 in this account i lost so much of money so i had decided to open new account. So l open mithul6765 in this account i play and drop some amount. On that time i gave the older account's id proof. But the money didn't drop and my account also locked. L want to drop my account balance 4380 rps so pls unlock my account to drop my account money. Pls take favourable action my emailid [protected]@gmail.com

Jan 9, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

RummyCircle.com Customer Care's response Hi Saravanakumar,

We understand your concern.

We request you to kindly send us mail to [protected]@rummycircle.com so we can assist on better way.

Thanks & Regards,
Rummycircle.com

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C

CNU CNU

from Vijayawada, Andhra Pradesh

Dec 10, 2018

From before 2 days, facing a problem about cash withdrawl and play gaming, according to my information my account was blocked, please rectify the problem as soon as possible.

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V

Vijay Tembhe

from Neral, Maharashtra

Dec 11, 2018

Game has been show same issues email not properly in my device so please giving start my game

Reply

Vijay Tembhe's reply, Dec 2, 2018

My account is block and I can not transaction any

K

Karthimuthu

from Chennai, Tamil Nadu

Dec 11, 2018

Please open my account

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Karthimuthu's reply, Dec 2, 2018

Sir my account was automatically closed. And I'm not able to play the game please open my account soon as much as you can and allow me to play

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Sir
My username id is punajibagul
Emil is [protected]@gmail.com

My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 1month i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...

RummyCircle.com customer support has been notified about the posted complaint.

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R

Ravijan143

from Hojai, Assam

Dec 10, 2018

I am not play cash games

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D

Durai2

from Gudiyattam, Tamil Nadu

Dec 11, 2018

My account detail pls remove rummy circle. More than sms is recieved my mobile number.

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Address: Mumbai City, Maharashtra

Website: Rummy circle

Dear sir,
My mail i'd is [protected]@gmail.com

I don't know what the wrong thing i have done.
But i'm not getting any proper response from rummy circle
. So please i need ur help to activate my account. Please that is my request.
My age is 25
Also i have verified the kyc procedure still.
So why i'm not fulfilling the terms and conditions.
Please help me sir my 1800 rs are in game. I'm not getting any proper response from them please u help me. They closed my account. Please open it again. Also no option to withdrawl money.

Mar 26, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Pravin,

We understand your concern.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < pravinch4993 > and transferred the available balance to < pravinch7948 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com

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Address: 636704

We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means playing game issue in Rummy circle.com

Is that problem, how to retify that?

And referral get the rewards so why closed my
Account and how to withdrawal of amount?

It's problem on many more people
And customer service cannot respond to anyone of the players

Dec 7, 2018

Complaint marked as Resolved

Sir, please activate my account transection and cash games. I submitted all the proof perfectly, then why my account was blocked, any way please sir re activate my account transection as soon as possible. I love this game. Quickly solve this problem sir. Thank you my account name :online001 I'm big fan of rummycircle.com I do not have any cheating. I'm perfectly playing games only, my account was one year old, this four years i have many trasection, but now my account was blocked, please sir remove the block list. Thank you sir/madam...

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Muthu,

We have detected violation of bring a friend policy.

Adding funds and playing against one account, without a justifiable game play may be deemed as a money laundering activity, which is an offense as per law.

We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means.

Your account is permanently closed. Please do not create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.

Regards,
RummyCircle.com

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Address: Idukki, Kerala, 685606

Dear sir my rummy account unfortunately my closed kindly reopen my rummy account please please please. It is an interesting but my rummy account please reopen my rummy account please please please give a one opertunity to play this game. Rummy cercle team kindly reopen my rummy account please please please give a one opertunity to play this game...

RummyCircle.com customer support has been notified about the posted complaint.

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D

Denny Davis

from Paravur, Kerala

Dec 4, 2018

Cannot play cash games or do cashtransactions on this account check your further

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Address: Srikakulam, Andhra Pradesh, 532445

Sir i can't add cash, i can't withdraw my money and i can't play any cash games in rummy circle account this is a 5th time to this problem. I gave so many emails with different account and phone numbers and emails and bank accounts also but i trouble same problem with this process. Each account i gain more than 1000 rupes but it can't withdraw my money from rummy circle account and address proff also it can taken long time and rejected i gave more category to address proof

Mar 20, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

We understand your concern.

We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

Thanks & Regards
RummyCircle.com

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S

Subbu Guthikonda

from Adur, Kerala

Dec 3, 2018

Please help me not open my account and not open withdraw balance

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Address: Mumbai City, Maharashtra

My i'd is kamal3239
Remove my account block list i am spending 2000 cash
Ather wise give me my money i have sent complent lots of time sport rummy circle mail id but not respond remmy circle sent me mail said upload your documents i am completely updated my documents adhar card but my account is blocked right now
Please remove my account to block list

Jan 2, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

RummyCircle.com Customer Care's response Dear Kamal,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed and transferred the available balance to .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,

Fair Play Team

[protected]@RummyCircle.com

Nov 30, 2018

Updated by Kamal2626 Sir I am not playing different account my first account Kamal paliwal forgot my password this account
That I am creating new account new account add cash no problem your side after spending money block my account
Kamal3239 so please remove my account to block list ather wise return my amount 2700 start my cash game so I sending pic my account nil whay where is my money???
Ask me

Nov 30, 2018

Updated by Kamal2626 Wear is my money whay close my account activate my or refund my money may account kamal3239

Dec 03, 2018

Updated by Kamal2626 Today is day 3 but not working my account
This is not a fair today eny how start my account ather wise tomorrow I am visiting your office bkc .

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L

Laksha1826

from Hyderabad, Telangana

Dec 3, 2018

My account has been closed security reasons. My user name lakshana1826. Gmail account [protected]@gmail.com

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V

Vijaykumar Thamasala

from Guntur, Andhra Pradesh

Dec 4, 2018

My account has been closed for the security reasons to play cash games and my account name is solo1431154, can you please help me to play cash games with my account

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Website: www.rummycircle.com

My name is jeet. Username jeet4469 in rummycircle. There is 462 rupees in my account right now. But they closed my account for nothing. I mailed to the customer care almost 11-12 times. But there is no response from their end. Not even they told me for what they close my account. Till now i dont know why my account has been closed. They took money and then close account. This is their main business. They are here to cheat us. As a human rights assosiate i have to lodge a case against them if i dont get my money and account back.

RummyCircle.com customer support has been notified about the posted complaint.

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T

Thalapathi Hariharan

from Coimbatore, Tamil Nadu

Dec 4, 2018

My phonepe apps
Money is transfer in Rummy circle but I'm a circle App not my money
Ticket Id: #29700280
Transaction ID
ICI98021dc4e5f146ff96006e2637bf6702

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Address: Cuddalore, Tamil Nadu

Website: rummycircle.com

I am tried to add money to my rummy cirle account via google pay upi. And i did the transaction as usual. Money is deducted from my bank account. But money could not added in rummycircle account. But transaction show me successful message.. I attach my transaction sceenshot. It contains transation history, recipient and receiver details.. Pls check it. And refund it. Thank you.

RummyCircle.com customer support has been notified about the posted complaint.

Nov 29, 2018

Updated by ப. பாவேந்தன் am tried to add money to my rummy cirle account via GOOGLE PAY UPI. and i did the transaction as usual. Money is deducted from my bank account.but money could not added in rummycircle account. but transaction show me successful message..i attach my transaction sceenshot . it contains transation history, recipient and receiver details..pls check it.and refund it .thank you.

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Address: 533001

I have added all details related to me but in profile information by mistake written my husband name jothi raj due to that reason my account is blocked and cash withdraw also rejected and support team is not responding properly to my emails. Sent emails to the support team regarding name change but they are not resolved yet. There is a problem to update i'd proof and address details.
Please respond asap.
[protected]@gmail.com

RummyCircle.com customer support has been notified about the posted complaint.

Dec 01, 2018

Updated by Vijaya93 It is not resolved yet

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S

Sachin Baad

from Mumbai, Maharashtra

Nov 28, 2018

My rummy circle account is closed please start my rummy circle account

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L

Laksha1826

from Hyderabad, Telangana

Dec 3, 2018

My account has been closed security reasons my user name lakshana1826.gmail [protected]@gmail.com

Reply

Laksha1826's reply, Nov 30, 2018

My account has been closed security reasons

S

Subbu Guthikonda

from Adur, Kerala

Dec 3, 2018

Please open my game why
Are not open my game already Ian playing this game but suddenly not open please solve my problem

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T

thakur vipin

from Gagret, Himachal Pradesh

Dec 3, 2018

You have a cheating with customers because when someone win the money you will win automatically why and u will see the card of others player that's not fare but I had spend 2000 rupees till now so I have to complain against you now

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Address: Visakhapatnam, Andhra Pradesh, 530017

Website: Rummy circle

Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir as soon as possible please sir this second time sir so please give my money back please help me sir why Iam not support to play cash games sir every time Iam facing this problem waEf0qpCPJBd+VRJDuHxpCkGBrcbQnlkRj19zFpDOp6YMwvLDsGGIzfeTy4dtw3ir6nt was happening sir before also I Losed my money sir so please give me my money back sir

Jan 15, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Nov 27, 2018

Updated by Chitturimohan Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir

Verified Support

Nov 30, 2018

RummyCircle.com Customer Care's response Hi,

Thank You for writing to us.

We would request you to kindly help us with the username of your account for us to assist you on your complaint.

We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com

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C

Chitturimohan

from Gudivada, Andhra Pradesh

Nov 28, 2018

Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir and it is second time so please give me money sir e

RummyCircle.com Complaints & Reviews

File a complaint to RummyCircle.com

RummyCircle.com reviews & complaints page 99

fraud site

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automatically not opening my account

my account closed can't withdraw cash it says some security reasons

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rummy circle account cash games and transaction problems

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rummy circles cash transaction problem

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regarding withdrawal

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money dedicated by someone else in play games 24

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my account blocked reopen my account

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keep on spamming me from different numbers

rummycircle.com

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account case game

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start my account

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bring a friend and came bonus and close my account

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saneesh ns. dear sir my rummy account unfortunately my closed kindly reopen my rummy account please please please

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can't play, can't add cash can't withdraw my money

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remove my account to block list kamal3239

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cheating in rummycircle

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money deducted.

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my account is blocked and customer service is not good

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cash game

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