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Updated: Sep 27, 2025
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1239
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J
jj7777
from Virarajendrapet, Karnataka
Dec 19, 2018
Resolved
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Resolved

automatically not opening my account

Address: Bidar, Karnataka, 585437

Hello sir
My rummycircle account user name is jj7777. I was created my account 3 days ago. I was created my account through my friend link i was played games two days. Then another day my account was not opening then the displayed the account were blocked for security reasons.
So please open my account as soon. Till then i cant play or withdraw my money in my rummycircle account....
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8
8341869930
from Visakhapatnam, Andhra Pradesh
Dec 14, 2018
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Address: West Godavari, Andhra Pradesh, 534001
Website: Rummy circle

Sir,
My name is prabhu kumar i'd: winner 9362
I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
My id is winner 9362
Thank you sir.
Mar 23, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response Dear Prabhu,

We understand your concern.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < winner9362 > and transferred the available balance to < eastern9734 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com
View replies
Sir,
My i'd: ashagottapu1
I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
My id is ashagottapu1
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    R
    Røçstár Kãrthík
    from Nagar Karnul, Telangana
    Dec 13, 2018
    Resolved
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    Resolved

    Respected sir,

    I'm karthik rao,
    I will play rummy circle regularly.

    My user i'd : karthik23662,
    My email i'd : [protected]@gmail.com.
    I cannot play cash games from my account and can't add cash too in my rummy circle account. Since, one week nearly. Some problem of withdraw also.
    These are the major problems im facing sir. So please verify my account and make it correct. Kindly please help me.

    Thanking you sir...
    Apr 1, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2019
    RummyCircle.com Customer Care's response     Dear Rao,

    This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

    We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

    You may click on the link below for uploading
    https://www.rummycircle.com/player/account/profile.html

    Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

    We regret the inconvenience this may cause to you.

    Regards,
    RummyCircle.com
    View replies
    I open new account name mahalakshmi email I'd [protected]@gmail. com when I withdraw amount i give old I'd proof you block the account now I cannot play and withdraw pls unlock my account
    Reply
    Respected sir,
    I am Umesh Lakhat
    I will play
    rummy circle regularly.
    My user I'd: umeshlakhat
    My email I'd: [protected]@gmail.com
    I cannot play cash games from my account and can't add cash too in my rummy circle account. Since, Some problem of withdraw also.
    These are the major problems im facing sir. So please verify my account and make it correct. Kindly please help me.

    Thanking you sir...

    rummy circle account cash games and transaction problems
    Reply
    Hi, this is dinesh.my user name.dinesh1282, i have issue on cash related. I have added money from paytm 50 but amount debited not credited in rummy circle.my order id:63B25PED82.i want to know about the status of the transaction and when i will get the cash refund or adding to rummy circle.
    Reply
    I want to change my name guru potunuru to Pinakana ugandar because i have facing problem to uploading my documents.I have facing this problem since last 2 months.Rummy circle people not solved my issue.Please solve my problem very fast
    Reply
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      R
      Røçstár Kãrthík
      from Nagar Karnul, Telangana
      Dec 12, 2018
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      Respected sir,
      I'm karthik rao,
      I will play rummy circle regularly,
      My user i'd : karthik23662,
      My email i'd : [protected]@gmail.com.
      Sir, My account doesn't supporting to play cash games and i can't add cash at all.
      It have been one week nearly by facing this problem.So, please verify my account and kindly help me.
      Thanking you sir...
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      I dropped too many mail I didn't registered my mob number r mail I'd in rummycircle. Com.. Per day they r sending more than 10 msg to my mob number ply rummy ply rummy.. U idiots don't send msg to my mobile number r share ur customer care number..
      Reply
      Sir,
      I'm playing rummy circle game regularly but my account not opening cash games so plzzzz solve my problem
      I'd:winner9362
      This is 3rd time
      Reply
      I was entered my old address. In my aadhar card, new address is present. So i need to edit the address.
      Reply
      I get unwanted sms from rummy circle like join and get 2000 instantly. I want to stop these messages
      Reply
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      1 found this helpful
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        M
        Mithulq mithulq
        from Lalgudi, Tamil Nadu
        Dec 11, 2018
        Resolved
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        Resolved

        Address: 621704
        Website: Rummy circle.com

        Dear sir
        I am saravanakumar
        My user name: mithul6765
        Email i'd: [protected]@gmail.com
        I am one of the player of rummy circle.com. I play rummy in saro9170 account.in this account i lost so much of money. So i have to decided a new account. That is mithu6765 in this number i play. But when i drop money i give same i'd proof so the money cannot drop and account is lock. I want to drop my amount. How to i drop the amount give me a solution. Take favourable action as quick as possible.
        Mar 20, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 15, 2019
        RummyCircle.com Customer Care's response         Dear Saravanakumar,

        Thank you for playing on RummyCircle.com – India’s premier online rummy site.

        Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

        Hence, we have closed < mithul6765 > and transferred the available balance to < saro9170 > .

        We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

        Regards,
        RummyCircle.com
        View replies
        Sir my rummycircle account closed. What the reason . My account balance in rummycircle RS.153.im an not playing cash game pls realest in my account.
        Reply
        My name change please

        My son name login in this game

        Please change my name help me sir

        Not a. PRAVEENKUMAR

        MY NAME SI... Subahshni
        Reply
        Sir,
        My i'd: gottapug1999
        I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
        My id gottaug1999
        Reply
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          J
          JothiRam Prakasam
          from Coimbatore, Tamil Nadu
          Dec 10, 2018
          Resolved
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          Resolved

          Hello,
          My name is jothiram my account no.[protected] icici bank & my money was deducted by fraudulent person who was called by bajaj finance they said that they are deducting 1rs & agaib will be credited they saud but still money was deducted rs.15000 in playgames24. Still not yet refund kindly please check & do the helpful to me

          Regards,
          Jothiram
          +91-[protected]
          Mar 31, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 15, 2019
          RummyCircle.com Customer Care's response           Dear Player,

          We understand your concern.

          We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

          Thanks & Regards
          RummyCircle.com
          View replies
          My birth of day is not 20/12/2000
          My birth of day is 15/8/1999
          Reply
          User name giriviru
          My account balance 322 but I am not allowed to play the cash game ...solve the problem immediately.what is the reason to close my account.tell how to solve the problem. Otherwise refund my money.
          Reply
          Plz my username is mahiredd9750
          648rupees missing
          Plz
          Reply
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            D
            Dj66666
            from Bengaluru, Karnataka
            Dec 10, 2018
            Resolved
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            Resolved

            Address: Bidar, Karnataka, 585327

            My account was blocked so open my account my user name is dj666666.
            The account has 150 rupees in the account so please open my account as soon.
            The account was blocked since 2 or three months so please clear my account solution as well as soon.

            My account was blocked so open my account my user name is dj666666.
            The account has 150 rupees in the account so please open my account as soon.
            So kindly i requet you to open my account.
            Jan 10, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 10, 2018
            RummyCircle.com Customer Care's response             Hi Dhanraj,

            We understand your concern.

            We request you to kindly send us mail at [protected]@rummycircle.com so that we can assist you in better way.

            Thanks,
            RummyCircle.com
            View replies
            Please provide my account
            Reply
            I play points rummy in rummycircle 1point=0.1paisa
            I finished my game with 0 points
            But opposite player count shows wrong.
            I.e., rummy circle app is wrong.
            Already I lost money lot oftimes
            I had proper evidence please humble request compensation is more than 50lac
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              A
              Anshul789
              from Delhi, Delhi
              Dec 9, 2018
              Resolved
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              Resolved

              keep on spamming me from different numbers

              Hi
              They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

              For example message, i received today[protected]
              "gifted: you have rs2000 in you rummy a/c

              Claim it here by downloading & playing rummy now: http://bit.ly/2Qd3CBC"...
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              74 found this helpful
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              M
              Mithulq mithulq
              from Lalgudi, Tamil Nadu
              Dec 8, 2018
              Resolved
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              Resolved

              Address: Ariyalur, Tamil Nadu, 621704
              Website: Rummycircle.com

              Iam saravanakumar iam one of the player of rummy circle.com my username is saro9170 in this account i lost so much of money so i had decided to open new account. So l open mithul6765 in this account i play and drop some amount. On that time i gave the older account's id proof. But the money didn't drop and my account also locked. L want to drop my account balance 4380 rps so pls unlock my account to drop my account money. Pls take favourable action my emailid [protected]@gmail.com
              Jan 9, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2018
              RummyCircle.com Customer Care's response               Hi Saravanakumar,

              We understand your concern.

              We request you to kindly send us mail to [protected]@rummycircle.com so we can assist on better way.

              Thanks & Regards,
              Rummycircle.com
              View replies
              From before 2 days, facing a problem about cash withdrawl and play gaming, according to my information my account was blocked, please rectify the problem as soon as possible.
              Reply
              Game has been show same issues email not properly in my device so please giving start my game
              Reply
              Vijay Tembhe's reply, Dec 2, 2018
              My account is block and I can not transaction any
              Please open my account
              Reply
              Karthimuthu's reply, Dec 2, 2018
              Sir my account was automatically closed. And I'm not able to play the game please open my account soon as much as you can and allow me to play
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                F
                fgfrterfh
                from Puruliya, West Bengal
                Dec 7, 2018
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                Sir
                My username id is punajibagul
                Emil is [protected]@gmail.com

                My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 1month i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                I am not play cash games
                Reply
                My account detail pls remove rummy circle. More than sms is recieved my mobile number.
                Reply
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                  P
                  Pravinch4993
                  from Mumbai, Maharashtra
                  Dec 7, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra
                  Website: Rummy circle

                  Dear sir,
                  My mail i'd is [protected]@gmail.com

                  I don't know what the wrong thing i have done.
                  But i'm not getting any proper response from rummy circle
                  . So please i need ur help to activate my account. Please that is my request.
                  My age is 25
                  Also i have verified the kyc procedure still.
                  So why i'm not fulfilling the terms and conditions.
                  Please help me sir my 1800 rs are in game. I'm not getting any proper response from them please u help me. They closed my account. Please open it again. Also no option to withdrawl money.
                  Mar 26, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 15, 2019
                  RummyCircle.com Customer Care's response                   Dear Pravin,

                  We understand your concern.

                  Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                  Hence, we have closed < pravinch4993 > and transferred the available balance to < pravinch7948 > .

                  We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                  Regards,
                  RummyCircle.com
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                    M
                    Muthu M
                    from Kottayam, Kerala
                    Dec 7, 2018
                    Resolved
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                    Resolved

                    Address: 636704

                    We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means playing game issue in Rummy circle.com

                    Is that problem, how to retify that?

                    And referral get the rewards so why closed my
                    Account and how to withdrawal of amount?

                    It's problem on many more people
                    And customer service cannot respond to anyone of the players
                    Dec 7, 2018
                    Complaint marked as Resolved 
                    Sir, please activate my account transection and cash games. I submitted all the proof perfectly, then why my account was blocked, any way please sir re activate my account transection as soon as possible. I love this game. Quickly solve this problem sir. Thank you my account name :online001 I'm big fan of rummycircle.com I do not have any cheating. I'm perfectly playing games only, my account was one year old, this four years i have many trasection, but now my account was blocked, please sir remove the block list. Thank you sir/madam...
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 15, 2019
                    RummyCircle.com Customer Care's response                     Dear Muthu,

                    We have detected violation of bring a friend policy.

                    Adding funds and playing against one account, without a justifiable game play may be deemed as a money laundering activity, which is an offense as per law.

                    We have found that your referred accounts have deposited through the same IP address which was used in your RummyCircle account login and they have also dumped money so that your account can receive bring a friend bonus by unfair means.

                    Your account is permanently closed. Please do not create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.

                    Regards,
                    RummyCircle.com
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                      S
                      Saneesh N S
                      from Kunnamkulam, Kerala
                      Dec 4, 2018
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                      Address: Idukki, Kerala, 685606

                      Dear sir my rummy account unfortunately my closed kindly reopen my rummy account please please please. It is an interesting but my rummy account please reopen my rummy account please please please give a one opertunity to play this game. Rummy cercle team kindly reopen my rummy account please please please give a one opertunity to play this game...
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Cannot play cash games or do cashtransactions on this account check your further
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                        P
                        Pandikaanusuya
                        from Ongole, Andhra Pradesh
                        Nov 30, 2018
                        Resolved
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                        Resolved

                        Address: Srikakulam, Andhra Pradesh, 532445

                        Sir i can't add cash, i can't withdraw my money and i can't play any cash games in rummy circle account this is a 5th time to this problem. I gave so many emails with different account and phone numbers and emails and bank accounts also but i trouble same problem with this process. Each account i gain more than 1000 rupes but it can't withdraw my money from rummy circle account and address proff also it can taken long time and rejected i gave more category to address proof
                        Mar 20, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 15, 2019
                        RummyCircle.com Customer Care's response                         Dear Player,

                        We understand your concern.

                        We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                        Thanks & Regards
                        RummyCircle.com
                        View replies
                        Please help me not open my account and not open withdraw balance
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                          K
                          Kamal2626
                          from Mumbai, Maharashtra
                          Nov 30, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          My i'd is kamal3239
                          Remove my account block list i am spending 2000 cash
                          Ather wise give me my money i have sent complent lots of time sport rummy circle mail id but not respond remmy circle sent me mail said upload your documents i am completely updated my documents adhar card but my account is blocked right now
                          Please remove my account to block list
                          Jan 2, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 30, 2018
                          RummyCircle.com Customer Care's response                           Dear Kamal,

                          Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                          Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                          Hence, we have closed and transferred the available balance to .

                          Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

                          We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                          Regards,

                          Fair Play Team

                          [protected]@RummyCircle.com
                          Nov 30, 2018
                          Updated by Kamal2626                           Sir I am not playing different account my first account Kamal paliwal forgot my password this account
                          That I am creating new account new account add cash no problem your side after spending money block my account
                          Kamal3239 so please remove my account to block list ather wise return my amount 2700 start my cash game so I sending pic my account nil whay where is my money???
                          Ask me

                          Nov 30, 2018
                          Updated by Kamal2626                           Wear is my money whay close my account activate my or refund my money may account kamal3239

                          Dec 03, 2018
                          Updated by Kamal2626                           Today is day 3 but not working my account
                          This is not a fair today eny how start my account ather wise tomorrow I am visiting your office bkc .

                          View replies
                          My account has been closed security reasons. My user name lakshana1826. Gmail account [protected]@gmail.com
                          Reply
                          My account has been closed for the security reasons to play cash games and my account name is solo1431154, can you please help me to play cash games with my account
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                            J
                            Jeet Bodhak
                            from Kolkata, West Bengal
                            Nov 29, 2018
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                            Website: www.rummycircle.com

                            My name is jeet. Username jeet4469 in rummycircle. There is 462 rupees in my account right now. But they closed my account for nothing. I mailed to the customer care almost 11-12 times. But there is no response from their end. Not even they told me for what they close my account. Till now i dont know why my account has been closed. They took money and then close account. This is their main business. They are here to cheat us. As a human rights assosiate i have to lodge a case against them if i dont get my money and account back.
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            My phonepe apps
                            Money is transfer in Rummy circle but I'm a circle App not my money
                            Ticket Id: #29700280
                            Transaction ID
                            ICI98021dc4e5f146ff96006e2637bf6702
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                              ப
                              ப. பாவேந்தன்
                              from Chennai, Tamil Nadu
                              Nov 29, 2018
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                              Address: Cuddalore, Tamil Nadu
                              Website: rummycircle.com

                              I am tried to add money to my rummy cirle account via google pay upi. And i did the transaction as usual. Money is deducted from my bank account. But money could not added in rummycircle account. But transaction show me successful message.. I attach my transaction sceenshot. It contains transation history, recipient and receiver details.. Pls check it. And refund it. Thank you.
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Nov 29, 2018
                              Updated by ப. பாவேந்தன்                               am tried to add money to my rummy cirle account via GOOGLE PAY UPI. and i did the transaction as usual. Money is deducted from my bank account.but money could not added in rummycircle account. but transaction show me successful message..i attach my transaction sceenshot . it contains transation history, recipient and receiver details..pls check it.and refund it .thank you.

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                                V
                                Vijaya93
                                from Rajahmundry, Andhra Pradesh
                                Nov 28, 2018
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                                Address: 533001

                                I have added all details related to me but in profile information by mistake written my husband name jothi raj due to that reason my account is blocked and cash withdraw also rejected and support team is not responding properly to my emails. Sent emails to the support team regarding name change but they are not resolved yet. There is a problem to update i'd proof and address details.
                                Please respond asap.
                                [protected]@gmail.com
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Dec 01, 2018
                                Updated by Vijaya93                                 It is not resolved yet
                                View replies
                                My rummy circle account is closed please start my rummy circle account
                                Reply
                                My account has been closed security reasons my user name lakshana1826.gmail [protected]@gmail.com
                                Reply
                                Laksha1826's reply, Nov 30, 2018
                                My account has been closed security reasons
                                Please open my game why
                                Are not open my game already Ian playing this game but suddenly not open please solve my problem
                                Reply
                                You have a cheating with customers because when someone win the money you will win automatically why and u will see the card of others player that's not fare but I had spend 2000 rupees till now so I have to complain against you now
                                Reply
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                                  C
                                  Chitturimohan
                                  from Gudivada, Andhra Pradesh
                                  Nov 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh, 530017
                                  Website: Rummy circle

                                  Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir as soon as possible please sir this second time sir so please give my money back please help me sir why Iam not support to play cash games sir every time Iam facing this problem waEf0qpCPJBd+VRJDuHxpCkGBrcbQnlkRj19zFpDOp6YMwvLDsGGIzfeTy4dtw3ir6nt was happening sir before also I Losed my money sir so please give me my money back sir
                                  Jan 15, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Nov 27, 2018
                                  Updated by Chitturimohan                                   Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir
                                  Verified Support
                                  Nov 30, 2018
                                  RummyCircle.com Customer Care's response                                   Hi,

                                  Thank You for writing to us.

                                  We would request you to kindly help us with the username of your account for us to assist you on your complaint.

                                  We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

                                  Regards,
                                  Fairplay Team
                                  [protected]@RummyCircle.com
                                  View replies
                                  Iam not support to play cash game and Iam having 400 rupees in my account please give me my money back please sir and it is second time so please give me money sir e
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                                  I am not play cash games
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                                    I
                                    Indiancustomer2020
                                    from Delhi, Delhi
                                    Nov 24, 2018
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                                    Website: www.RummyCircle.com

                                    Rummy circle is a fraud company. First of all they buy data from illegal source then in that customer data they brutally keep sending promotion sms, in an hour more then 20sms i received & sms are still coming.

                                    Get rs1000 instantly!
                                    Join rummy table and earn extra money now!
                                    Your friend kumar won 5lacs in 2 days
                                    Download now: http://bit.ly/2PXvq8C
                                    RummyCircle.com customer support has been notified about the posted complaint.
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