[Resolved]  RummyCircle.com — closed my account without settled balance amount

Address:Mumbhai, 400064

I playing cash game last three days.. My account has been closed regarding improper doc.. Please reopen my account it has amount balance 1003₹
I want u to contact me through phone otherwise i go court.. To take a legal actions on rummy circle i has prof that i have add money prof. Becoz o[censored]r app hanged out for while wen i was submitted document. It select wrong doc to pancard instead of aadhar card
User id-razz1010
Email-sekhar. [protected]@hotmail.com
Mobile-[protected]
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Apr 14, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Mar 11, 2019
Updated by Razz1010
I just want hear from u..u can block account but settle amount deposite to my bank account and block as free as you do
Verified Support
Mar 13, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Complaint comments 

Comments

Hi
i newly opened my rummy account ID: vs204 it was suddenly blocked and showing to complete kyc i uploaded my aadhar card but its showing as kyc failed and to upload pan card too but i dont have pan card i only have aadhar card what should i do now
Hi sir I can't play any cash games and my account is blocked so please check my account and solve this problem thank you

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