[Resolved] RummyCircle.com — i am complaining about the fraud carried out during game.

Ganesh004

from Mumbai, Maharashtra

Address:	400067
Website:	m.rummycircle.com

Guys.. Trust me these rummy circle seems to be a big fraud. It says there has to be one pure sequence and the rest sequence can be done with jokers. I have attached a proof as the screenshot as how they calculate the points and take away your money inspite of your correct sequence.

Details as per the screenshot.

In game id[protected]. I have attached one pure sequence of diamond as 6, 7, 8 and one sequence of 'a' as diamond, spade, club and heart. So my points should have been calculated as 36 as per remaining cards however still they have calculated the a inspite of being in sequence and thats the reason my score got calculated to 76.

Similarly in game id[protected]. I have attached one pure sequence of heart as a, 2, 3 and one sequence of '8' as diamond, heart and club. So my points should have been calculated as 46 as per remaining cards however still they have calculated the 8 inspite of being in sequence and thats the reason my score got calculated to 70. Please friends go through my screenshots before fallimg prey to these online games.

+2 photos

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Mar 27, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Nov 14, 2017

Mohmmed Dasthagir's response 14/11/2017

Verified Support

Feb 14, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com