RummyCircle.com — KYC error

Nitinpai32

Address:

P O BOX 17640, Malad(w), Mumbai 400 064

Hi,
I have been using rummy circle from last 1 week while playing rummy circle i win some amount and I would like to transfer to my account but before that I need update the KYC.
But when I am trying to add my Aadhar card front & back side images
"Due to some technical reason the files could not be uploaded at the moment" error is appearing.
I wrote so many mail to them but I received. computer generated reply.
There is other option like take a picture of your ID, But thing is while i am capturing the image of any ID the picture quality is really worst as its taking blurry image and when we upload the picture for the KYC Application its been rejected due to unreadable address or text.
by the way I am using high end Samsung s10 plus smartphone so there is not having any issue in my smartphone camera.
So its clear that they put purposely glitch in there app so KYC Should not be done & amount would not be transfer to my bank account.
Kindly take Legal actions on this app owner so they will not fraud with people.

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RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2021

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.

Mar 22, 2021

Updated by Nitinpai32 Please do not spam.
i have been playing rummy on your app from last week and I found that When you first invest you will win with good margin with low points and once you invest your profile will be moved to robo players bucket where you will be playing with computer means robo players means players created by the software.
Once in next level once you pay 750 or 1000 rupees you will never get a origional sequence on deck..you will also never get a jocker or you if you get lot of jocker with hand game you will not get sequence for the show game and trapped there my big points.
You will be keep losing all your money instantly, that how software is designed not you to win but ofcourse
the software Owner to win.
And about the withdraw transcation - Citing transcation under process and not doing instant transcation.
they want the money to be stuck with them for 4-5 days, there by leving the player to be forced to play so that they can earn more commssions.
if there is a technical problem for withdrawal, is by cant't You put a pop saying the same at the time of adding cash?
If we send a email, you wil send a reply via robot.
So, i am interestegly investing more proofs and Hired some software team to investigate your software.
[protected]@rummycircle.com this email ID is not valid, kindly check.
I am providing my username and email id below kindly reply on this .
Username : narayan02203
Email ID : narayan.[protected]@gmail.com.

Kindly note if you block my account i will create new more accounts and still investigate and will collect proofs to expose you.

Regards,
Narayan