[Resolved]  RummyCircle.com — rummy circle account cash games and transaction problems

Respected sir,

I'm karthik rao,
I will play rummy circle regularly.

My user i'd : karthik23662,
My email i'd : [protected]@gmail.com.
I cannot play cash games from my account and can't add cash too in my rummy circle account. Since, one week nearly. Some problem of withdraw also.
These are the major problems im facing sir. So please verify my account and make it correct. Kindly please help me.

Thanking you sir...
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Apr 1, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Rao,

This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

You may click on the link below for uploading
https://www.rummycircle.com/player/account/profile.html

Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

We regret the inconvenience this may cause to you.

Regards,
RummyCircle.com
Complaint comments 

Comments

I open new account name mahalakshmi email I'd [protected]@gmail. com when I withdraw amount i give old I'd proof you block the account now I cannot play and withdraw pls unlock my account
Respected sir,
I am Umesh Lakhat
I will play
rummy circle regularly.
My user I'd: umeshlakhat
My email I'd: [protected]@gmail.com
I cannot play cash games from my account and can't add cash too in my rummy circle account. Since, Some problem of withdraw also.
These are the major problems im facing sir. So please verify my account and make it correct. Kindly please help me.

Thanking you sir...

rummy circle account cash games and transaction problems
Hi, this is dinesh.my user name.dinesh1282, i have issue on cash related. I have added money from paytm 50 but amount debited not credited in rummy circle.my order id:63B25PED82.i want to know about the status of the transaction and when i will get the cash refund or adding to rummy circle.

I want to change my name guru potunuru to Pinakana ugandar because i have facing problem to uploading my documents.I have facing this problem since last 2 months.Rummy circle people not solved my issue.Please solve my problem very fast

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