[Resolved]  RummyCircle.com — Withdraw amount is automatically cancelled

Address:607302
Website:rummycircle

Withdraw amount is automatically cancled
6th February I requested 1500rs withdraw but it has been automatically cancelled..
it is not been credited in rummycircle account also... my requested amount return to my rummycircle account. .. please solve my problem and return my money..below I give my detais

I'd madhanabsc
Gmail [protected]@gmail.com
Request date 06/02/2017
Amount ₹ 1500
Withdrawal id 2680054
Mode Online Transfer
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Apr 6, 2017
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Mar 06, 2017
Updated by raviallkumar
Withdraw amount is cancled
 6th February I requested 1500rs withdraw but it has been cancelled and it is not been credited in rummycircle account also. please solve my problen and return my money..

Request date      06/02/2017
 Amount               ₹ 1500
Withdrawal id      2680054 
Mode                     Online Transfer
Verified Support
Mar 06, 2017
RummyCircle.com Customer Care's response
Dear Ravikumar,

Our system detected that your referred account "senthilv6049" & "aarul1399" have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your bonus amount is placed on temporary hold and the investigation is in progress.

If you believe this email has reached you in error and the referred accounts are genuine, we request you to ask your referred accounts to upload a scanned copy of their PAN CARD on https://www.rummycircle.com/player/account/idverification/viewDocuments.html. This would help us establish and confirm your identity. Once the documents received are in order, we will update you about your account activation.

In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

Regards,
Fair Play Team
[protected]@RummyCircle.com

*For ID proof: Only PAN Card will be accepted
Complaint comments 

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I am kalluri Srikanth my account username is sri1233..Up to now I played in u r app but suddenly the app got loved out nd wen I am trying to open it says account has been closed in my account I have an amount of 4100 what about the money

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