[Resolved]  RummyCircle.com — during play time automatically closed by rummycircle

In my account around 8627 rupees there. During night playing time automatically closed my account. Please rectify and play the game.
I am playing night time for points rummy. During play time the following message are came
Sorry your account has been closed for security reasons. Please kindly check [protected]@rummycircle.com
Please kindly solve the problem and play the game

My id no: king19998890

Please rectify immediatly

Regards
Dharumaraj r
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Mar 19, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Dec 03, 2017
Updated by dharumaraj
I am playing rummy circle last night during playing time automatically closed. I have amount rupees 8627. The amount i need and play the game. Pls rectify immediatly.

My id no. King19998890

Pls kindly rectify immediatly. Otherwise complaint government complaint portal.
The following message
Sorry your id closed for security reasons

Regards
Dharumaraj r
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < mdgouse0000 > and transferred the available balance to <gouse0000 > .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fair Play Team
[protected]@RummyCircle.com

Precautionary Note: To keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < mdgouse0000 > and transferred the available balance to <gouse0000 > .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fair Play Team
[protected]@RummyCircle.com

Precautionary Note: To keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!
Complaint comments 

Comments

My usr name ranjit
Gmail:[protected]@gmail.com
My account is not opened.. plz clr my problems
Dear sir.
Iam deposit 3000 rupees for rummy circle account from axis bank but i donot got amount
Transaction I.d. INB/[protected]
USER ID :mujju9676

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