[Resolved]  RummyCircle.com — not able to withdraw money

My account ([protected]@gmail.com)has been closed without any reason.and am not able to witdraw my winning amount.what is the main reason behind there.why my account has been closed.this account is my wife name and ac no is mine.so what is the problem .why i am not able to withdraw.pls resolve such type of a problem.i fase this type of issue since last few days.
Was this information helpful?
No (0)
Yes (1)
Nov 25, 2017
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Oct 25, 2017
Updated by ritu19617
My name is narendra chandrakar. My wife name is ritu chandrakar. My wife's rummy account ([protected]@gmail.com) has been closed without any reason. I upload my wife's id for id proof and give my pan card. But what is the reason that my account closed and not able to withdraw my winning money. Pls solve my problem and open my accout. So there i withdraw my money.
Verified Support
Oct 25, 2017
RummyCircle.com Customer Care's response
Hi,

We have responded to your email ID [protected]@gmail.com stating our requirements in order to reopen your RummyCircle account.

Please do review the same and revert to us accordingly.

Regards,
Fairplay team
Oct 25, 2017
Updated by ritu19617
How we upload the bank copy .i already upload pan card.pls send link to upload bank copy.and reopen my account soon.thank you
Oct 25, 2017
Updated by ritu19617
Sir i upload my bank aacount and my pan card in place of my wife bank account
Beacuase she has no bank acount and this rummy circle aacount([protected]@gmail.com) is in my wife name.and this bank acount is also link with my own rummy circle acount (narendra3985).so what is the wrong if i upload my bank aacount.pls reopen my acount.i am ready to upload all other document if needed.
Oct 27, 2017
Updated by ritu19617
Sir steel my acount([protected]@gmail.com)has not open.because i give my husband bank acount in palce of me which is also link with his own rummy circle acount.pls take any kind of action against rummy circle team
Nov 05, 2017
Updated by ritu19617
Sir steel my acount was not open.my problem was not solved .i am not able to withdraw my winning money.rummy circle team cheat with me.i want to update all my rummy circle detail as for as my bank acount also.but rummy circle team not provided link so that i change my detail.pls solved my problem otherwise take action against him
Nov 05, 2017
Updated by ritu19617
My acount is steel not open.rummy circle team cheat witg me.i want to change my bank acount detail.but rummy circle team not provide me proper link so that i can change my detail.
Nov 07, 2017
Updated by ritu19617
Sir steel my acount not open.i want change my acount detail as wll as bank acount but rummy circle team not pdovids me link.rummy team cheat with me.pls take any kind of action
Nov 18, 2017
Updated by ritu19617
My acount is not open yet.no ryplr came from rummy circle team.sir rummy circle team cheat with me.there are 12000rs in my acount.but neither i can play game nor withdraw money.i am fair player of rummy circle.pls help me.i also update my bank acount but steel no action taken by rummy team.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for providing us the requested documents.

I confirm that your RummyCircle account ( ritu19617 ) is now <validated/activated>. We thank you for your time and appreciate your support in helping us provide and maintain a fair and secure playing environment.

Please feel free to write back to us for any further information

Regards,

Fair Play Team

[protected]@RummyCircle.com
Complaint comments 

Comments

sir my account Bhuvana 2740. I don't withdraw in my account plz help me sir. And cash play also not opening plz check my account sir

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    673
    Resolved
    1127
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information