RummyCircle.com Complaints & Reviews

Answer me why my account is being closed without notice? What's wrong i have done to suspend? I haven't played any false games in the entire period of my time with rummy circle.

I came to know about this when couple of withdrawls being cancelled and reverted to my real chips account. I am unable to contact customer care over the phone, even though i am a platinum player.

As of now, i haven't heard anything from rummycircle either by mail or call. The only response that i got from fairplay (After i have sent the mail on this), is that my account is being under inspection and the update will be provided once its done. I have more than 20000 real chips in my account.

Amount not recd
Inbox
X

Gnanamani durairaj
Dec 11 (2 days ago)

To pgsupport, econnect, pg
Dear sir

Amount deposite 09.12.2017 in 08:32 pm pament to game 24x7 with reference no 9407982 for rs 500 id mani31051983 still now not received amount for tmb and billdesk side pls do the nessery action

Gnanamani durairaj
Dec 11 (2 days ago)

To pgsupport, econnect, pg
Remainder

Pgsupprt dec 11 (2 days ago)
Dear customer, thank you for writing to payment gateway support. This is with...

Gnanamani durairaj
Attachmentsdec 11 (2 days ago)

To pgsupport, econnect, pg
Dear sir

Pls find attched of mini statement taransation for hailited

Pls release for amount

Attachments area

Gnanamani durairaj
Dec 11 (2 days ago)

To pgsupport, econnect, pg
My email id : [protected]@gmail.com rummy id mani31051983

Gnanamani durairaj
Dec 11 (2 days ago)

To pgsupport, econnect, pg
Remainder

Gnanamani durairaj
Dec 12 (1 day ago)

To pgsupport, econnect, pg
Dear sir
Pls check and clear in this isusus

Gnanamani durairaj
Dec 12 (1 day ago)

To pgsupport, econnect, pg
Bank refrance

Status of payment - 9407982

Inbox
X

Tmb mobile banking

11:14 am (1 minute ago)

To pg, pgsupport, me

Dear sir,

One of our customers has made the following payment. The payment was successful at our end and the customer's account was debited. The customer has reported that the payment was not updated at the merchant end. Kindly check and inform us the status of the transaction.

Payment id - 9407982
Bill reference no - ltmb[protected]
Merchant trn -
Tran amount - 500.000
Transaction time[protected]:32:14.223
Payee name - games 24*7

Internet banking cell
Tamilnad mercantile bank ltd.
[protected]@tmbank.in

This e-mail and/or attachments thereto may contain privileged /
Confidential information and is intended solely for addressee/s.
Access to this email by anyone else is unauthorized. If you are
Not the intended recipient, any dissemination, use, review,
Distribution, printing or copying of the information contained
In this email message and/or attachments to it are strictly
Prohibited. If you have received this communication in error,
Please notify us by reply e-mail or telephone and immediately
And permanently delete the message and any attachments. Any
Copying (Whole or partial) or further distribution beyond the
Intended recipient may be unlawful. E-mails are susceptible to
Alteration and their integrity can not be guaranteed. Tamilnad
Mercantile bank ltd., does not accept any liability for any
Damages caused on account of this e-mail.

Gnanamani durairaj
Dec 12 (1 day ago)

To pgsupport, econnect, pg
Pls check and revert

Pgsupprt 1:14 pm (22 hours ago), 2017 regarding the status of your payment. We are unable to locate the abov...

Pgsupport 4:01 pm (19 hours ago)
This is with reference to your email dated december 12, 2017 regarding the st...

Gnanamani durairaj
6:57 pm (16 hours ago)

To pgsupport
Still now not received aamount

Pls check and reveri

Gnanamani durairaj
10:38 am (58 minutes ago)

To pgsupport, econnect, pg
Amount transation for 09.12.2017 but not received in bank side and game 24x7 side pls clear this isusus

On tue, dec 12, 2017 at 6:57 pm, gnanamani durairaj wrote:
Still now not received aamount

Pls check and reveri

On tue, dec 12, 2017 at 4:01 pm, pgsupport wrote:
Dear customer,

Thank you for writing to payment gateway support.

This is with reference to your email dated december 12, 2017 regarding the status of afore-said payment towards said merchant through txn id: ltmb[protected] for rs.500.00

We have checked the records and find that the below mentioned payment has been successfully updated at their end.

We appreciate your patience in interim.

Warm regards
Agnela parmar
Payment gateway support
Billdesk

From: gnanamani durairaj [mailto:[protected]@gmail.com]
Sent: tuesday, december 12, 2017 11:17 am
To: [protected]@billdesk.com; [protected]@tmbank.in; [protected]@billdesk.com
Subject: re: amount not recd

Bank refrance

Status of payment - 9407982

Inbox
X

Tmb mobile banking

11:14 am (1 minute ago)

To pg, pgsupport, me

Dear sir,

One of our customers has made the following payment. The payment was successful at our end and the customer's account was debited. The customer has reported that the payment was not updated at the merchant end. Kindly check and inform us the status of the transaction.

Payment id - 9407982
Bill reference no - ltmb[protected]
Merchant trn -
Tran amount - 500.000
Transaction time[protected]:32:14.223
Payee name - games 24*7

Internet banking cell
Tamilnad mercantile bank ltd.
[protected]@tmbank.in

This e-mail and/or attachments thereto may contain privileged /
Confidential information and is intended solely for addressee/s.
Access to this email by anyone else is unauthorized. If you are
Not the intended recipient, any dissemination, use, review,
Distribution, printing or copying of the information contained
In this email message and/or attachments to it are strictly
Prohibited. If you have received this communication in error,
Please notify us by reply e-mail or telephone and immediately
And permanently delete the message and any attachments. Any
Copying (Whole or partial) or further distribution beyond the
Intended recipient may be unlawful. E-mails are susceptible to
Alteration and their integrity can not be guaranteed. Tamilnad
Mercantile bank ltd., does not accept any liability for any
Damages caused on account of this e-mail.

On tue, dec 12, 2017 at 7:22 am, gnanamani durairaj wrote:
Dear sir
Pls check and clear in this isusus

On mon, dec 11, 2017 at 9:21 pm, gnanamani durairaj wrote:
Remainder

On mon, dec 11, 2017 at 7:04 pm, gnanamani durairaj wrote:
My email id : [protected]@gmail.com rummy id mani31051983

On mon, dec 11, 2017 at 6:57 pm, gnanamani durairaj wrote:
Dear sir

Pls find attched of mini statement taransation for hailited


Pls release for amount

On mon, dec 11, 2017 at 1:48 pm, gnanamani durairaj wrote:
Dear sir

Amount deposite 09.12.2017 in 08:32 pm pament to game 24x7 with reference no 9407982 for rs 500 id mani31051983 still now not received amount for tmb and billdesk side pls do the nessery action

Gnanamani durairaj
10:55 am (40 minutes ago)

To pgsupport, econnect, pg
Dear sir
No responce in your team how to cloused in my rummycircle account pls give detaill very very pover

Hi sir, my name is sridhar, i am playing rummy circle, but every time my amount is lost, and another suddenlygame is closed, no one can answer in rummy circleaccount coustmer care, please closed the rummy circle, in india,, this game many suside cuase in india, and also closed recently in telengana, please closed in andhra pradesh, plz plz save suside persons... Tnq u

My saving account and credit card misused in this site for 40k. When i enquired in bank they are asking me to check with bank and bank is asking me to check with bank.

Details are,

Dear sir,
Tpsl 10:[protected]
Bank transaction 10: [protected]
Merchant reference no :- tk9084pzk7
• tpsl 10:[protected]
Bank transaction 10: [protected]
Merchant reference no :- xk9085a9nw
The status for the above mentioned both transactions. Are marked as success and the payment for the
Same was sent to play games 24x7 on[protected].
K•indly therefore ask the customer to get in touch with play games 24x7 through whom he has initiated
This transaction. The merchant will be able to assist him further with his query.
The contact details of the merchant's customer service desk are available on the merchant's website.
Regards,
Vaibhavi raut
Customer service,
Contact no.[protected] •
Tech process payment services ltd.

Cardholder dispute form
To,
The manager
Hdfc bank cards division
Po box no. 8654
Thiruvanmiyur p. O.
Chennai – 600041.

Please send the duly filled cdf from your registered email id to cc. [protected]@hdfcbank.com

Name : _saravanakumar m_

Credit card number :
4 8 9 3 7 7 2 4 0 8 6 7 2 6 4 6

I am disputing the following transaction (S) for the reason given below and request you to settle the case (S) :

Details of disputed item (S) :
Transaction date merchant name transaction amount
11/11/17 play games 10000
12/11/17 play games 10000
12/11/17 play games 5000
12/11/17 play games 5000

Please select the most appropriate one :

 i have neither authorized nor participated in the above transaction (S). I confirm that the card is still in my possession.
 my card was lost/stolen on _ and the same was reported to you on _.
 duplicate/multiple billing. I have done only one transaction at the merchant establishment but i was billed _ times. (Attach copy of authorized chargeslip)
 i have cancelled the transaction (S)/returned the goods, but have not received credit/refund for the same (Attach credit voucher/refund note/merchant’s letter or any form of merchant’s confirmation that the credit is due to the card account)
 i had received defective merchandise/goods and had returned the goods to the merchant. (Attach credit voucher/refund note/merchant’s letter or any form of merchant’s confirmation that the credit is due to the card account)
 paid by alternate means. I gave my card for payment, but later on paid by other means for the same transaction. I paid by cash (Attach cash receipt/bill)/ cheque (Attach cheque /bank statement)/ other card (Attach chargeslip/other card statement)
 cancelled membership/subscription/booking. (Attach the proof of merchant acknowledging the cancellation)
 i ordered goods/services and the same were expected to be delivered by date (Dd/mm/yy)_, but i never received the same. (Attach the proof of merchant acknowledging the cancellation)
 the transaction amount incurred/authorized by me is for rs._ but i was billed for rs._. (Attach copy of authorized chargeslip)
 cash was not dispensed at the atm but i was billed for the entire amount of rs._.
 cash was dispensed partially in the atm for rs._ but i was billed for the entire amount of rs._.
 others (Please explain in detail. Please attach a separate letter if necessary)

I declare that above given information is true and correct to my knowledge. I understand that i can be held liable for all charges incurred if dispute raised by me is found invalid. I agree to pay the charges levied by the bank for the same including the cost incurred for investigation of my claim. The bank may contact me whenever it requires any further information.

Email/phone / fax: [protected]@gmail. Com_ date : _13/11/17_

_ _
Cardholder's signature add-on cardholder's signature (If any)

In my account around 284 rupees there. During night playing time automatically closed my account. Please rectify and play the game.
I am playing night time for points rummy. During play time the following message are came
Sorry your account has been closed for security reasons. Please kindly check [protected]@rummycircle.com
Please kindly solve the problem and play the game

User name: patel_vatsal

Please rectify immediatly

Regards
Patel_vatsal

Sir,,
My username charith4226,, plz release my money. Not able to withdraw my money. Due to some security reasons. I wanna withdraw money in my account,, plz let it possible.. I submitted my proof. I'm playing from legal area,, so plz don't cheat and let my money back.. There is no problem while adding money... Then why u r creating trouble during withdrawal

Hi team,

I informed support and fair play team on october 16th 2017 about my issue in multiple mails and calls. Till now i have not received any confirmation from your end. Please resolve my issue and transfer my account cash to updated bank account.

Account id: harik190819
Mail id: harik. [protected]@gmail.com

Note: i tried to contact rummy circle in multiple ways like mails and customer care. They are not even responding to my mails and the worst is their customer care voip service is unavailable from when i raised a complaint.

Thanks,
Hari krishna k
[protected]

In my account around 8627 rupees there. During night playing time automatically closed my account. Please rectify and play the game.
I am playing night time for points rummy. During play time the following message are came
Sorry your account has been closed for security reasons. Please kindly check [protected]@rummycircle.com
Please kindly solve the problem and play the game

My id no: king19998890

Please rectify immediatly

Regards
Dharumaraj r

My name is ramana below are the rummy account details

Username: ramanaabba
Emailid: [protected]@gmail.com

I have made with draw request (42k) on 15th nov 2017. After 3 days i was trying to check the status on my request but my account was blocked and my withdraw amount also not credited my bank account.

Rummycircle doing fraud activities. Please help me on this.

Dear sir my name is joseph my account name is rocklinjo my account was suddenly blocked my money 2000 is on there in my account am continue playing with rummy circle so pls open immideately my account because my last transaction 2000 rs not credit in my account so pls open in my account very very urgent pen in my accountam ready to play with rummy circle so pls open in my account

Hello my name is manjunatha s from mysuru karnataka, my email address : [protected]@gmail.com

I add money 500 and playing game, 352 rs in my account i requesting for withdrawal with my brother account company not allowed the other person account.
Thats ok. I update my bank account and i request 15 more times company not response please help me

Company says irresponsible answer again n and again update your current account i update 10 times account in mail

Please help i don't know english please understand and give my money please

Please change my registered names a moothy. And use this new name (Agoramoorthy). Because i upload my aadar card for id proof but it was rejected because my rummycircle registered name and aadar card name not same. My all id proofs have same name as agoramoorthy. So change my registered name and put agoramoorthy other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.

My user name is rajesh591 my email is [protected]@gmail.com my account password is forgotten i reset my password then i go rummy circle my account not opened and displays unauthorized suspect access please solve my problem as possible as earlier it display like iam not a robo then click there it displays click square box cars are there there cars are none another task wiil be comes that is street signs are there then click the square box when there is none

I had applied withdrawal of rs 10, 000/- on 04.11.2017 but it was canelled by them and my account is kept in protection mode i. E restricted for cas transactions

I raised quiery to them they replied on 06.11.2017 that my account is under investigation,

After this i have sent so many reminders to them but they are not responding

Please help me to get resolve this

Ref :
User id :yasodhar
Mail id : [protected]@gmail.com

Someone register my mobile number in rummycircle.com, daily i am getting messages from this site rummycircle.com please help me sir and i request you to kindly remove my mobile number. I don't who is play this game rummycircle, one day rummy customer care called me and saying that site is now available for paying i don't understand, what is this sir please i begg you sir please kindly remove my mobile number

Sir
My username is ganesh,
Email is [protected]@gmail.com
My account not opening and my account balance is 290rs above balance my amount not withdrawal please my amount withdrawal me my rummy account has been closed doing this with out any request from me, i want my account activation immediately and clear my email verification with out my request you are not suppose to block my account for more than two hours iam getting the same your email verification will be conformed with in 30 minutes please don't block my account...

Rummycircle.com — my account closed
Dear sir/madam
My username is ganesh3736
I can't play my cash game, it's reason my account closed for security purposes.
Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you.

Guys.. Trust me these rummy circle seems to be a big fraud. It says there has to be one pure sequence and the rest sequence can be done with jokers. I have attached a proof as the screenshot as how they calculate the points and take away your money inspite of your correct sequence.

Details as per the screenshot.

In game id[protected]. I have attached one pure sequence of diamond as 6, 7, 8 and one sequence of 'a' as diamond, spade, club and heart. So my points should have been calculated as 36 as per remaining cards however still they have calculated the a inspite of being in sequence and thats the reason my score got calculated to 76.

Similarly in game id[protected]. I have attached one pure sequence of heart as a, 2, 3 and one sequence of '8' as diamond, heart and club. So my points should have been calculated as 46 as per remaining cards however still they have calculated the 8 inspite of being in sequence and thats the reason my score got calculated to 70. Please friends go through my screenshots before fallimg prey to these online games.

Rummycircle.com — my account closed
Dear sir/madam
My username is raghuveer135
I can't play my cash game, it's reason my account closed for security purposes.
Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you

Dear sir/madam
My username is syedsham6419
My mail id [protected]@yahoo.com
I can't play my cash game, it's reason my account closed for security purposes.
Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you