Runwal Group — Car damage due to gate locking and non-availability of security person to open it

Address:Dombivali, Mycity

An incident at around 8 pm last night my car was damaged due to no opening of security gate.
Yesterday I was told that the security is not deciding this but society is on asking around in group it was clear that runwal group has decided it.
I pay maintenance charges regularly on time and still they do not see of our convenience.

Security personnel is fighting with me and saying that I am a bad driver and a car can go from the small gate that they keep open.

This is absolutely ridiculous and I will not be paying any society charges till my expenses are recovered.

Btw after the fight they have opened the other gate completely - so apparently now it’s fine to open the gate.
Furthermore they have refused to take responsibility or provide cctv footage of the said situation.
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Runwal Group customer support has been notified about the posted complaint.
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Unfortunately; I cannot paste a video footage here showing how they have blocked entire gate so that the security team does not have to do manual work of opening the gate everytime a car passes.

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    Runwal & Omkar Esquare, 5th Floor, Eastern Express Highway, Sion (East), Mumbai, Maharashtra, India - 400022
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