I visited Runwal's Kanjurmarg, Mumbai site to explore the property on 7th August 2022. We were approached by the sales representatives Khushboo Vadsaria and Ahmed Khan where we were given a spot booking offer.
I paid a token amount of Rs 139290 but later due to financial constraints, we decided to cancel the booking of the flat. I later visited the Runwal Kanjurmarg sales office on 10th August 2022 to cancel the deal we talked to the sales representatives Khushboo Vadsaria and Ahmed Khan about the financial constraints however they told us to drop an email to make it official.
However, after repeated follow-ups on email, the relationship manager Babita Kapoor kept denying the refund request. As per Runwal's terms and condition the token amount if refundable of request for cancellation is made within 15 days while my request for cancellation was made within 72 hours from the booking on the flat.
Project Name: Runwal Avenue.
Booking Date: 7th August 2022
Tower NameL L
Flat Details: TL-2804
Flat Type: 2BHK
Token Amount: Rs 139290
Kindly please request you to refund the token amount.
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