| Address: | Runwal Garden, Manpada, Kalyan - Shilphata Rd, Bhadra Nagar, Dombivli, Maharashtra 421204 |
Dear team
Has per below mail we have done booking on 25 June & we start process & paid token same day of amt 51, 000/- token but when we reach 26 June we came to know that we had been refer by our friend Mr Sachin & there was big mistake done internally by runwal we where done wrong tagging
So you can find below email we did follow up for 1½ month to clear our issue & get sorted so we can move further booking, so we follow up on call, mail whatsapp, with Site head & all head of runwal dept that when it will get clear & sorted so we can pay rest 9% & apply for loan process
But almost many month took to sort so now there was much much delay frm runwal end & every call there was next Saturday Sunday
So now situation is that my family member got admitted at hospital i required funding of 7-8 lacs rupees to spend on medical treatment
So required my booking amount to refund so delay is not frm our end but due to emergency situation we are getting back & need to plan in future of buying house
So request runwal has good gesture kindly refund our booking amount
PFA screen shot of booking we did online payment swipe card on the spot 25 june
Kindly discuss with Mr chetan, Mr Piyush gandhi & Mr Shreyash Khare head, even my friend also follow up to clear issue
So it's now emergency situation so kindly go through below mail & refund our amount
Awaiting for reply
Regards
Vikram Rawat
[protected]
On Sat, Aug 20, 2022, 3:48 PM Megha Wagh wrote:
To: Soham Mundada • soham.[protected]@runwal.com
Chetan Chepurwar • chetan.[protected]@runwal.com
Piyush Gandhi • piyush.[protected]@runwal.com
Cc:vikram rawat • [protected]@gmail.com
sachin.[protected]@gmail.com
marita.[protected]@runwal.com
Subject: Re: Open our mail follow up frm 26 June Wrong tagging done.
Dear Team,
We have already waited for longer period to get the confirmation from you. But having waited for almost 1 and half month just to get correct tagging done from your side, we are now hesitate to proceed further. Hence, we are taking back from the process and do not wanted to go ahead with it and also we are facing some serious medical issues at home as my Mother is hospitalised which will incurred the huge amount for her further treatment so, even if we opt for the further procedure, we would not be able to arrange it.
As it was already delayed from your side and considering our current situation, would request to reverse back the booking amount.
Early support would be highly appreciated.
Regards,
Megha Rawat
On Thu, Aug 11, 2022, 12:21 PM Soham Mundada wrote:
To:vikram rawat • [protected]@gmail.com
Chetan Chepurwar • chetan.[protected]@runwal.com
Piyush Gandhi • piyush.[protected]@runwal.com
Cc:Megha... • [protected]@gmail.com;
sachin.[protected]@gmail.com
Subject: Re: Open our mail follow up frm 26 June Wrong tagging done.
Dear Sir,
We have received the approval for your case.
Requesting you to kindly visit the site for further proceedings.
Thanks & Regards,
Soham Mundada
From: vikram rawat
Sent: 10 August 2022 14:16
To: Chetan Chepurwar ; Piyush Gandhi ; Soham Mundada
Cc: Megha... ; sachin.[protected]@gmail.com
Subject: Re: Open our mail follow up frm 26 June Wrong tagging done.
Dear Mr Chetan & Mr Soham
Kindly process for cancellation & return our booking amount Rs.51, 000/-
we don't want to move further due to issue with your process & very low communication as per Runwal standard not commited
Kindly send our booking amount back to us
Urgently
Regards
Vikram Rawat
On Fri, Aug 5, 2022, 1:37 PM vikram rawat wrote:
To: Chetan Chepurwar ; Piyush Gandhi ; Soham Mundada
Cc: Megha... ; sachin.[protected]@gmail.com
Subject: Re: Open our mail follow up frm 26 June Wrong tagging done.
Dear Team Runwal
Has discussed with Mr chetan last week he has mention by Friday will get revert from Head office today is Friday 05 Aug still we are waiting for your reply
So now has discussed done my Mr Chetan if your audit is not still not gone through process of checking frm 25 June to 05Aug
So per has discussed return our booking amount
Kindly reply
Regards
Vikram Rawat
On Thu, Jul 28, 2022, 10:26 AM vikram rawat wrote:
To: Chetan Chepurwar ; Piyush Gandhi ; Soham Mundada
Cc: Megha... ; sachin.[protected]@gmail.com
Subject: Re: Open our mail follow up frm 26 June Wrong tagging done.
Dear team runwal
Is below issue is solved or not as per referral is added or not still no revert frm your end
Also Mr Shreyas Khare mention to my Friend told that it's solved but no confirmation from your end
Or else we need to withdraw back now
Regards
Vikram
On Wed, Jul 20, 2022, 12:35 PM vikram rawat wrote:
Dear Chetan and Piyush
As per below mail still there is no revert from your side also my friend Mr Sachin has discuss with Mr Shreyas Khare on last Saturday 16 July he has spoken with Mr Piyush
Now still no reply from your end also now ur msg received that saying sent to HO for final approval, this means that before you have said to us that you have already fwd to HO with IOM
Now there something diff story your saying that now it's submitted to HO final approval
we have not even purchase flat & so many difficulty issue facing from Runwal team
Also i had personally follow with Sales person but sales person is nothing bother to reply a mail nor phone call
So if you run Loyalty program my Friend refer & we get interested & we purchase but it's your fault they put under walkin guest we have also said at reception that we had got call after my friend refer to us to we came to visit site also we gave booking token amt also
But when we got final sheet it's was not mention refer discount, from 26 June we where put on hold for further procedure
Now it's 20 July still your ans is that we have process to HO final approval.
Atleast convey a truth to customer we also work in office but we don't give bluff lie to customer that this Thursday next Thursday
Or else don't run a program called like reference benefit of 1%
Also lady Ms Marita she is not bother to atleast reply a mail she is just on mail cc just to watch mail follow up nor she convey correct msg to my friend who is following up for so long time for just reference benefit
So i mark a mail to loyalty program person
Ms Shweta
Atleast go through trailing mail & clear my problem also if can't be clear then kindly return our token booking amount back 51, 000/-
Awaiting for your reply
Regards
Vikram Rawat
On Fri, Jul 15, 2022, 3:27 PM vikram rawat wrote:
Dear Piyush
As per below mail Mr chetan has told by Thursday 14 July referral will be added still no revert frm your end so kindly let us know status today is 15 July
Awaiting for reply
Regards
Vikram Rawat
On Tue, Jul 12, 2022, 12:39 PM vikram rawat wrote:
Dear Mr Gandhi
As discussed with Mr chetan he has mention that by Thursday 14 July will get done & finalised because it's internal team of runwal to clear
So we have requesting you to clear with IOM team & Audit team & other team
All team to solve a just minor issue to just put referral code
So kindly solve our issue soon awaiting for reply by Thursday or my family has mention to cancel & request if procedure for just booking is so lenghty
Thanks
Vikram Rawat
From: Piyush Gandhi • piyush.[protected]@runwal.com
Sent: Jul 12, 2022, 11:23 AM
To: vikram rawat ; sachin.[protected]@gmail.com
Cc: Megha... ; Marita Ferrao ; Chetan Chepurwar ; Soham Mundada
Dear Mr. Rawat,
Greetings from Runwal group.
As it was discussed during your meet with our Referral and Loyalty head Mr. Chepurwar we have successfully forwarded your case to our respective Audit team for due diligence on this case (as per organization process).
We are expecting a revert from their end, post which we would be able to update you with the status, this is going to be a lengthy and time-consuming process, request your patience for us to take it ahead.
We would definitely get back to you as and when we receive any revert from our Audit team.
Warm regards,
Piyush Gandhi
Referral & Loyalty Relationship Manager.
On Tue, Jul 12, 2022, 9:37 AM vikram rawat wrote:
To: Chetan Chepurwar ; Piyush Gandhi ; Soham Mundada
Cc: Megha... ; sachin.[protected]@gmail.com
Subject: Re: Open our mail follow up frm 26 June Wrong tagging done.
Dear Chetan, piyush Marita, Soham
Runwal team
26 June we are following up still your CRM team & sales team & IOM team there is no revert from your side we called last Friday also & u promise that Friday appproval will done
Still there is no ans & no follow up frm your end nor anyone
Mr Sachin my friend has also follow up manytime still no revert on call u say u will revert today but no reply
What's is issue to just to changing tagging
Revert us today
Regards
Vikram Rawat
On Thu, Jul 7, 2022, 11:18 PM Sachin Sawant wrote:
To: Chetan Chepurwar ; Piyush Gandhi ;
Cc: Megha... ; sachin.[protected]@gmail.com; Marita Ferrao
Subject: Re: Open our mail follow up frm 26 June Wrong tagging done.
Dear Sir,
As per your communication we will get confirmation on Tuesday but still we are not getting confirmation from your side.
We request you to please check and confirm
Regards
Sachin Sawant
[protected]
On Tue, Jul 5, 2022 at 4:11 PM vikram rawat wrote:
To: Chetan Chepurwar ; Piyush Gandhi ; Marita Ferrao
Cc: Megha... ; sachin.[protected]@gmail.com
Subject: Wrong tagging done.
Dear Team runwal & Mr chetan
Awaiting for below revert is it done below process of tagging
so we can look for further procedure confirmation in system of online or we need to take back our booking amount paid
Regards
Vikram Rawat
On Mon, Jun 27, 2022, 12:27 PM Sachin Sawant wrote:
++ looping
@ Marita
Regards
Sachin Sawant..
On Sun, 26 Jun, 2022, 10:23 pm Sachin Sawant, wrote:
To: Piyush Gandhi ;
Cc: Chetan Chepurwar ; vikram rawat
Subject: Wrong tagging done.
Dear Sir,
With reference to the discussion I had with you today afternoon, My tagging has not been done by your CRM team which we got to know in today's discussion.
Please find attached documents referring to the conversation I had with the My CRM team (Mss Marita Ferro) that I have referred to the person Mr. Vikram Rawat .
Kindly look into it and process our documents as a referral from Mr. Sachin Sawant (phone no: [protected] ) to Mr Vikram Rawat (Phone no : [protected]) instead of pre-sales.
I request to process at the earliest to proceed.
Also tag with my runwal account benefit of their agreement for refer Mr Vikram Rawat
My Runwal tower details as under .
Tower no : T20 (Phase no 2)
Room no : 2105
Floor no :21
For your reference kindly find attached documents of conversation.
Regards
Sachin Sawant
[protected] / [protected]
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