Runwal Group — unethical behaviour

Address:

sion, Mumbai City, Maharashtra

I am being following up with runwal sion branch since last 1 year for justification or cancelling & refund. Service is very pathetic, after booking with false commitment on possession, they have cancelled building and did not informed us.

— forwarded by shweta satam/chembur/mumbai/hdfc on 08/01/2019 05:59 pm —

From: shweta satam/chembur/mumbai/hdfc
To: kumar anand, chetan. [protected]@runwal.com,
Cc: peter. [protected]@runwal.com, [protected]@gmail, nhb communications/treasury/ho/[protected]@hdfc
Date: 08/01/2019 11:50 am
Subject: re: fw: bank details for payment - t4/1705 - imp - reminder 9

Dear anand/chetan,

I got to know from my legal department that tower 11 is cancelled in 2016 only. My first booking was in tower 11, when i had inquired last year above possession of mu flat i was told that possession will be in 2021, why was not disclosed me about the cancellation of tower 11. I was advised to to change the flat from tower 11 to tower 4, for early possession & i was offered flat with area of 761 st ft from old area 625 sq ft & cost was increased for additional area of 136 sq ft carpet. As per rera area has been changed from 625 to 661 which was not informed to me. I was not given copy of floor plan to understand the difference in area after several request. After checking actual floor plan & flat i was very disappointed. I was completed cheated by not disclosing actual facts..

I never expected this kind of service from such as reputed builder. Its being almost 1 year i am following up and your management does not have time to resolve this issue.

If you are ready to offer me flat at same old cost with area of 661 sq ft. Please confirm me by today. Else refund me my 100% payment including all taxes and compensatory interest.