| Website: | www.safaribags.com |
I bought Safari bag from Nation Handloom Ahmedabad in Oct 2020, the product has 5 years of warranty also they provided me stamped warranty card for authenticy.
Just after 2 years of rare usage the bag handle came out, its a sign of poor fabric & stiching quality. So I lodged complain at [protected]@safari.in. They did time pass for 20 days & after then they told me that you do not have invoice, you just have warranty card so they can't claim my warranty.
So I explained them that "national handloom is Dmart like super market, they invoices wipes out just after 10-15 days also if you return any single thing from your bulk invoice they took original invoice back"
But Safari team is not able to understand this thing. Was this information helpful? | 
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