[Resolved]  Safexpress — bike transportation from delhi to chennai

Address:

SAFEXPRESS LOGISTICS PARK VILLAGE-FAZILPUR, OPP. OMAXE MALL SOHNA ROAD GURGAON, HARYANA, 122001

Self had tele-contacted safexpress representative from gurgaon, mr. Ankit[protected] to shift my motorcycle (Gj01lx2109 - royal enfield classic 350cc) from gurgaon to chennai. Mr. Ankit had informed the rate for transportation and asked to pay advance of rs. 6, 500, which self paid using google pay on 01.10.2019. Further safeexpress team lifted the bike from my friend's place in gurgaon on 04.10.2019 aroung 10 pm.

On requesting the receipt mr. Ankit said that they don't issue any receipt as the consignment has been forwarded by a trailer consisting of various materials. Now it has been 14 days and till date self has not received the bike. Mr. Ankit is picking up the calls but he is not confirming the date or time on which self shall receive the bike. As their is no receipt available self is not even able to track where exactly my bike is. Due to non receipt of bike, self is facing quite some trouble in this new city of chennai.

Request you to please help out in delivering my bike as self is not able to track it. Also certain actions need to be taken against mr. Ankit as this seems to be a clear case of negligence and no invoice billing. Further if the bike is not found then it becomes a case of theft too for which self need full refund of bike's market cost.

Party - safexpress logistics
Party person - mr. Ankit - [protected]

Motorcycle no.: - gj01lx2109
Motorcycle name - royal enfield classic 350cc (Black color)

Kindly help out.