Safexpress — Pathetic Service

Address:	500081
Website:	www.safexpress.com

I placed an order for Onida TV through Flipkart and they chose Safexpress to deliver the product. The tracking data always showed "In-transit" from 19th Oct till today. When I called the customer care they have no damn clue about the where about of the consignment. I received the product on 26th Oct but till today the tracking status shows "intranst". Service personnel from Onida won't do the installation until they receive an confirmation from courier company. I called the customer care to change the tracking status and the customer care representative disconnected the call before I could finish talking. I have dealt with many companies customer service but by far this is the worst. I checked on line and turns out this is not the first time. The below link lists consumer grievances who chose Safexpress. http://www.mouthshut.com/product-reviews/Safexpress-Pvt-Ltd%C2%A0-reviews[protected] My Waybill No : 84076053