[Resolved]  Safexpress — Safexpress - Consignment not delivered even though reached at destination

Address:

Patna, Bihar

Hi Safexpress team, Its regarding waybill no. 82124228 .Product has not been delivered to me yet. But I tracked it and even called your customer care no. 10 times and they are not at all taking any action. product is already in Patna from 1 week but not delivered to our home. It seems to be a very bad service since you are not able to handle the consignment delivery even though it has reached to the destination way back and its just matter of 5 kilometers that you guys have to go and deliver the product but you guys are not bothered to deliver the product on time, i have a doubt about your company and its services rendered to the customer and you are runining the name of your company and people will be forced to go to other courier services which are reliable in their delivery like Blue Dart, VRL and Gati. I am very sorry but you need to quickly work towards improving your service else you will be vanished among your competitors. This way you are losing a big customer like (Shopclues.com) since i have already gave them the awful feedback. This is really a high time and shameful, So kindly take care. Thanks, Niraj [protected]