Safexpress — Terrible service | |||||
No responsibility or punctuality. Pick up person switches phone off when he's supposed to come. Made me wait for hours and hours. He was supposed to come at 4 yesterday and finally came at 8 (After time) and this is after telling me that he's coming in an hour from 4 o'clock. So he was supposed to come pick up my boxes by 12 today. It's 3 and he still hasn't come and the customer service is always busy and his phone is switched off. I am leaving delhi tomorrow and i have a lot of work which is not happening because i've been waiting like a fool. At least tell us a time and come then. They think people using their service is a joke. I regret using it and will advice everyone i know against it. Was this information helpful? | |||||
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Safexpress customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Shipment not received. Can't get hold of customer service. No update on website with the tracking number.
I am awaiting multiple shipments from fabfurnish and snapdeal. They were dispatched more than 10 days ago. I tried reaching safexpress customer care. After holding the line for 5 minutes, I got transferred to voicemail.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
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We apologize for the inconvenience. Please share the pickup request Reference Number and our Customer Service Expert will get in touch with you.