Sahyadri Specialty Hospital Complaints & Reviews

The hdfc bank has put a hold on my funds of rupees 1073.00 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc: hdfc0000103
Branch: sb road shivajinagar
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

Dear team,

My name salamuddin shaikh i have complaint regarding behaviour of billing counter sahayadri hospital nagar road name of (Seema salvi) she was tolking with us rudely as well using abusing language as the time of discharge i have ask for she clerification for bill but she not clear my issue and using abusing language as well behaviour is very rude.

My mother name : hasibunnisha shaikh

Regards
Salamuddin shaikh
[protected]

Dear bad management of sahyadri.

I am mrs. Minal satish ingale admitted in sahyadri hospital on
Dt.17.12.2019 for my treatment and on 20.12.2019 my discharge final
Now before that ms. Prabha [protected]) (Admission dept) taken from me
And insurance paper and rs.5000/- deposit (Bank transfer) and my
Treatment start in between in about nursing followup very week three
Times out after saline complete not come any person any person after
That that fault bill paid by me. And not any proper responsibilities
In sahyadri hospital only name fame baki tai tai fish.

Now i am in hospital room number 702 waiting for process very bad
Experience in my life. At the time of dispatched insurance person told
Me insurance form fill. I said i said ms prabha and he knows very well
Ki mera insurance hai. Insurance person mr, santosh said ([protected])
Process now going on my that that day waste and this day also means
20.12.2019 and 21.12.2019.

Thanks & regards
Minal ingale
[protected]

The hospital has held a security deposit of 5k against my cashless mediclaim reimbursement claim for more than 90 days even though the claim was already sanctioned by mediclaim company. I am not sure why they are making practice to hold a security deposit from patient when the mediclaim company has already confirmed the settlement amount.
Horrible experience.
Why patient needs to pay hospital interest free deposit as a security. Who has given authority to these hospital to held such amount from patient without interest. This needs to be stopped.

I have had a horrible experience in this hospital when i visted for the treatement of my 2yr old daugher. She had fallen from chair and there was a cut in her nose.
As per the doctor only minor was there and it needed stitching. But the hospital had mentioned fracture without even doing x ray.
Please be watchful of this hospital as the doctors too treat this profession as business.

On and off i have been informing mr. Bhosale and mr. Sachin thombre about late night screaming and shouting incidents in this hostel.

We are senior citizens residents of adjoining building and do expect to be able to live and rest peacefully.

Can you please ensure that such things can be avoided.

Cordially yours

Dr. Paul manjit kahlon
[protected]

I want to highlight a over billing compliant for the following
Patient article satish karkhanis
Age 39 years
Admitted between 31/12/2018-07/01/2019 sahyadri deccan icu under dr. Chardutt apte
Declared death on 07/01/2019

Physiotherapy charges done in icu on 6th and 7th jan 2019 not acceptable as doctor in charge had declared the patient was in comatose and critical non reversible condition.
Ct plain charges difference
31st dec 2018 was rs 3380/- but on 3rd and 5th jan 2019 the same was billed at rs 5325/-
Oxygen charges for the 4th and 5th jan 2019 rs1800/ day are not acceptable as dr ranjit deshmukh had informed that we have stopped external oxygen to check response.
Following pathological test billed for 7th jan 2019 are not acceptable as patient was declared in critical non reversible brain dead stage by doctors in charge
Liver function test rs 940/-
Add others below

The delay in discharge procedure in sahyadri hospital hadapsar branch... We are waiting from morning for discharge... The careless ward member has no idea about value of time... Sister provided here in economy ward are less... One sister is handling whole economy ward... The work of half hour is done by more than 4-5 hours and isn't completed yet... This service for discharge procedure is not satisfied... And the person on billing counter has no value what we are saying... He speaks rudely... As he know the process is ended and patient will go now...

This is regarding hospitalization of Kusum shinde with ID 852790, which we have done through cashless claim facility of FHPL insurnace vendor, at the time of discharge hospital has taken us INR 4000 till the time claims gets settle and they were about to refund the same to us once they received claim amount.

Total Bill = 88717
Paid by us = 14697
Claim settle = 66, 638 on date 22-Mar-2018 which is as per the tariff agreed between hospital and insurance vendor and insurance vendor has adviced us not to pay beyond above INR 14697
when we reach to hospital for the refund of INR 4000 via receipt number 200693 as on 6-Feb-2018 hospital account department is refusing to repay the same to us and asking us to provide payment advice which insurance company has already submitted to bibwewadi insurance why they are asking advice to us as there is no policy to provide advice, two department of same hospital can talk to each other and provide a best service to customer.
I need my INR 4000 refund as committed by hospital, it was not our expectation from the hospitals like sahyadri Bibwewadi

Dtd. 18.05.2017
to,
sahyadri specialty hospital,
nashik.

Subject: - horrible experience from mr. Sumeet ahirrao (insurance department head)

dear sir,
my self sadik maniyar, i have a corporate mediclaim policy of bajaj allianz and on dtd. 05.05.2017 (friday) i had submitted my mediclaim policy document for finger surgery for pre aproval. As per the procedure, the pre approval for the treatment under bajaj allianz should be done in one or two days, but no seriousness about work was shown by mr. Sumeet ahirrao (insurance department head). Whenever, i called the insurance dept. Of sahyadri hospital, nashik for my preapproval for the treatment ans wished to speak to mr. Sumeet ahirrao, he was not in the department. He is only hadling a insurance department as a head & his job is only to clear a insurance realeted work. I also gave a message to the other employee about the same issue, no action was taken by mr. Summet.
I had countinuesly called 4 or 5 times in a day, then to my luck he received one call of mine & his anser was like this: mr. Sadik we are sortingout your issue as soon as we can & whenever we receive your pre approval policy we will call you back. But after 3 or 4 day no call was received from mr. Sumeet. Then on dtd. 13.05.2017 (saturday) i called him for same realeted issue he told me yes mr. Sadik we got approval from bajaj alianze but now our doctor will call you for same issue. But after 5 days no call was received from neither mr. Sumeet not the doctor.
This attitude shows that because it is a free treatment, the same care need not be taken towards a patient as compared to one who is paying a full bill in cash. Due to the lack in your service, i no longer wish to be treated in sayhyadri hospitel, nashik. I will also be informing my mediclaim agent about the horible service received from mr. Sumeet and will talk to my company hr to change the medical policy company.
Keeping the above in mind i will also inform all my colleagues and friends about he horrible service provided and not to approach the concerned hospital for any treatment.
Hope no other patient has to go through the same ordeal and wishing you all the best.

Sadik maniyar.

Name: Sudhakar R. Mehata
Add. at : Sahyadri hospital, Deccan Pune

Sub : treatment decleared is jounral ward but charges getting as ICU treatment.

The patient Sudhakar R Mehata was add. at Sahyadri hospital, Deccan Pune on 19 jul 2013, 01:00 pm. at the third floor bed no. 305. On second day after scoopy test Dr. Kamat noted that, "Now this patient shift at jounral ward". That no one bed available in jounral ward, hence hospital management gave decision that, "The jounral treatment of the patients continue in ICU with jounral wards charges. But on Monday, 22 jul 13 They Uncarelessly said that, "you will be compolsory paying the ICU charges of last three days, I[censored] cant paid this payment we cannot attend the patient carefully".
we want an quick action on this extra chrges. And orderly requesting that less the 30000 Rs. from our extra bill.
-Sachin Mehata (son of patient)