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Sahyadri Specialty Hospital Complaints & Reviews

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Last updated Apr 20, 2023
Complaints 31
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Sahyadri Specialty Hospital Phone Numbers

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+91 20 6721 3000
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+91 20 2540 3040
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Sahyadri Specialty Hospital Head Office Address

30C, Erandawane, Karve Road
Pune
Pune District
Maharashtra
India
411004

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Sahyadri Specialty Hospital reviews & complaints(31)

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M
Apr 20, 2023
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Bad behaviour

Address:Kothrud pune

Hello sir one of our sahyadri kothrud employee named dhanshree had a dispute about the bill and he is saying why you come to our hospital and don't come from here.
So our only request is that you get this in writing🙏🙏...
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Zkhan9
from Pune, Maharashtra
Mar 16, 2023
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Excessive non consumable charges to be beard by customer

Address:Pune

My mom was admitted in Sahyadri Hospital Hadapsar on 27th Feb 2023 and was diagnosed with H3N2 Viral Influenza and was discharged after 5 days on 3rd March 2023. the total bill was 95, 328 out of which the hospital charged 25000 as non medical expenses out of which few were debatable and I spoke with the billing team and the customer care team but no one was helpful and they kept forcing me to pay the entire amount I spoke with my insurance...
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Address:Sahyadri hospital karad

After bringing to the notice of the ICU staff member of the hospital management about the misbehavior of the ICU hospital staff with the patient, nothing was done about it. This is not expected from a reputed hospital. According to the given complaint, what action was taken on the concerned staff should be disclosed...
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Priyanka_Naik
from Pune, Maharashtra
Nov 29, 2022
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Deposit money deducted in form of administration charges in case of cashless claim

Address:Pune, Hadapsar

Patient Gautam Naik, my spouse was admitted on 01.10.2022 for dengue treatment. While admission Rs.20000 was asked as a deposit which was said to be reimbursed while discharged. We have applied for cashless Mediclaim. However during discharge time I was refunded only Rs.3500. I asked the billing department and they said that Mediclaim has not settled this amount and hence they are deducting this. I raised a complaint to the Mediclaim office....
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Priyanka_Naik
from Pune, Maharashtra
Nov 29, 2022
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Excess money deducted in form of administration charges

Address:pune, hadapsar

Patient Gautam Naik was admitted on 01.10.2022 for dengue treatment. While admission Rs.20000 was asked as a deposit which was said to be reimbursed while discharge. We have applied for cashless Mediclaim. However while discharge time I was refunded only Rs.3500. I asked the billing department they said that Mediclaim has not settled this amount and hence they are deducting this. I raised complaint to Mediclaim office. They provide the bifurcation...
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bhaveshkrishnanagar
Jul 23, 2022
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Delays in Refunds

I was admitted in Pune Hadapsar branch for a surgery. First of all insurance team in hospital did not send the relevant Medical files to my mediassist corporate team and they asked me to pay a huge amount from my pocket otherwise they will hold the surgery. I had to do so. When I got discharged after all mediclaim settlements, the hospital billing department told me that I will get refund of my huge amount I paid within 3-4 working days....
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C
Caetano
from Pune, Maharashtra
Jan 22, 2022
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Discharge formalities n Advance refund

Address:Hadapsar Pune Maharashtra

I had to call up 10 times for my refund of Rs.20000/- for which before admission I had mentioned by insurance policy covers all billing dues, still we were forced to pay this advance, why does it takes 3days for refund? When all my cancelled cheque n aadhar details given, I find this is cheating, spoke with Mayuri n Shubham but they do not have a answer, my discharged date is[protected] my PRN-670942. I will inform this to the insurance company...
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Sonal-s
from Pune, Maharashtra
Jan 14, 2022
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Covid treatment

Address:Hadapsar

Very pathetic situation for covid. Normal patients get positive if they once visited casualty room. Service is very poor. Feels like a you are in government hospitals. Hospital concentrate on charging you heavy bill. It's brand name but due to poor management and no covid protocol you will only get suffer rather than satisfaction....
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Sujata tiwariii
from Pune, Maharashtra
Oct 2, 2021
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Non medical expenses and overbilling

Address:Hadapsar

I am admitted to Sahyadri hospitals hadapsar pune on 29 th sept 2021 for treatment of dengue . Hospital charged me total bill of Rs 78900 approx and out of which Rs 27000 approx are non medical charges... because of that my insurance company sanctioned claim of rs 52900/- ..I m middle class single earner widowed lady..from where should I bring this much money ???? ..I want to know how can any hospital take this much amount under non medical...
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P
Purva13
Sep 29, 2021
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Complaining about general services

Address:Warje

My patient is admitted at Sahyadri Deccan Gymkhana in general ward. I have a complaint for overall system here. Specially the security and guard staff. They are preety rude. Also your hospital doesn't have enough space for wait. We know only one attendent is allowed but at specifically discharge time, only one person is not sufficient. At least two to three people are needed for overall process. But your security people do not allow. It's...
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Address:A-23/4, Shiv parvati, Krishnanagar, Sector-20/2, Pune -19

Hello,

I am Shantanu Kumbhar. My Dad Yashwant Kumbhar was admitted at Sahyadri on 5th of July and discharged on 9th of July. Bill of approx. ₹1, 13, 000 was charged which included Admin charge of approx ₹13000. Today, i.e. 5th of Sept has arrived and hospital has not yet returned the deposit amount of ₹2535 which was hold by Hospital on discharge. Hospital on discharge of patient had stated that the deposit refund would...
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P
piumanik
Aug 4, 2021
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Regarding extra bill not included in package

Address:Sahyadri Hospital nagar Road.

My pol no[protected] National Insurance company. TPA MEDI ASSIST. admission Sahyadri Hospital nagar Road on 6th May 2021, taken pre sanctions of packages. Still how hospital has deducted consultantion amt rs 8538/- and OT charge rs 2846/-total amt 11384/-which are inc with package. Copy forwarded to nationals insurance and TPA. for farther action. Kindly arrange for refund or matter will be raised to higher authority for further action....
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A
Abhijit khetal
Jun 12, 2021
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Vaccine certificate not update

Address:Chokhali

The first dose vaccine certificate is still not updated on
cowin site for the vaccine taken on 11th june from Shyadri hospital
Krvre Road Pune. Doing a follow up with them but no positive
response. Can you please help on this matter !! We are really tensed if
the certificate is missed...
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A
A_Girotra
May 31, 2021
Jun 3, 2021
This thread was updated on Jun 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vaccine Certificate Not Issued

Good morning. The first dose vaccine certificate is still not updated on
cowin site for the vaccine taken on 28th May from Shyadri hospital
Nagar Road Pune. Doing a follow up with them but no positive
response. Can you please help on this matter !! We are really tensed if
the certificate is missed......
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M
Mukmin
May 20, 2021
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Administrative charges

Address:Nasik

Sir, please provide me detail of administrative charges taken on bill no BILL/500398
Patient no 1177053
Name Musharraf Mukhtar Shaikh
Charges Rs 6403.50p

Regards
M Z Shaikh
Father of patient...
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Address:Sahyadri Hospitals, Yerwada

Hi Team,

Registration No: 1112261
Date of Admission: 31-Oct-20
Date of Discharge: 25-Nov-20
Desirable Resolution: Require a Notary Affidavit of 10 days hypertension instead of 10 years which was corrected in documents by the hospital.

My father Avinash Patil is being admitted to Sahyadri Hospital, Nagar Road and the hypertension history initially sent to the insurance company in pre-authorization...
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D
Dr. SUHAS TAYADE
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Not providing proper services in ICU

Address:Nashik

Dear Sir,

My father is admitted in ICU ( Eknath D Tayade) not able to do free motion. Dr. Wagh is already instructed to give him Enima but still he is suffering from last 24 hr. This happen second time. I admitted my my father because your hospital is reputed and expecting such neglegience.

Request you do the needful as early as possible.

Regards,
Suhas Eknath Tayade
[protected]...
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Cubumesh
from Delhi, Delhi
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False testing and lack of transparency

Address:Pune

Hi, .

Admitted patient for kidney treatment, did two days of dialysis and everything was normal. Operation planned and a day before operation hospital said that patient is covid positive. We insisted to show test results before that they shifted to covid ward and started charging hefty amount under treatment. After insisting for RT PCR, submitted swab for it. In addition we done RT PCR from our private lab and it came out negative....
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S
Sagar shahade
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MI revenue hold through gefu,

Address:At post wardade tal haveli dist pune 25

The hdfc bank has put a hold on my funds of rupees 1073.00 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc: hdfc0000103
Branch: sb road shivajinagar
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and...
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Salamuddin Shaikh
from Pune, Maharashtra
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behaviour admin billie counter - seema dalvi

Address:Shastri Nagar Yerwada Pune 411006, Pune, Maharashtra, 411006

Dear team,

My name salamuddin shaikh i have complaint regarding behaviour of billing counter sahayadri hospital nagar road name of (Seema salvi) she was tolking with us rudely as well using abusing language as the time of discharge i have ask for she clerification for bill but she not clear my issue and using abusing language as well behaviour is very rude.

My mother name : hasibunnisha shaikh

Regardsbr...
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