[Resolved]  Sai Education And Job Consultancy — Delay in my refund.

I am Krishna Kumar,
Bill no. 2471
I have paid 51, 000 ( 1000 +50000) for job in private banking sector on 28/10/2021.
As per agreement they did not get any job for 90 days I have waited till October 2023 for almost two years but I didn't get any job, so I have applied fo refund. So as per the terms I had mailed properly to Sai Consultant on October 4th 2023 for the refund. But I didn't get any refund till today,
I was following up mail & phone also they didn't respond properly.
Every time in mail they will used say we will confirm it soon. In phone they reply was improperly and rude.While process intimating they informed refund will in 10 to 25 days only now postponing it every time.
I have my original bill copy and trail mail.
Kindly guide us for further escalation steps to sort the issue.