[Resolved]  Samsung — 32 Inch LED TV Display

Address:Bardhaman, West Bengal

I bought a Samsung 32 inch LED TV having model no: 32F5100 on 05/04/2014 from Bombay Variety Store in Benachity, Durgapur. On 12/12/2014, the LED display went out of order and no picture was being displayed; however sound was coming. I lodged a complain on 13/12/2014 and service engineer came on the very day. They changed the Display Panel and it got repaired. As it is under warranty so I didn't had to shell out any money from my pocket. Now yesterday again the same problem surfaced. No display but sound is there. I lodged a complaint again today in the morning, but in spite of assurance no service personnel turned today. Extremely worried about the product quality of Samsung LED TV.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information