Samsung — 5g not working in Samsung Note 20 ultra

Address:

Gurugram

Hello

We purchased Note 20 Ultra 5G which was marketed as a 5G phone during launch. But, still we are not able to use 5G from Jio which is the most widely used network in India and almost everyone is using the same network.

Please enable 5G for Jio network for this handset model number N986/DS (Note 20 Ultra 5G). The low end phones costing 10K onwards are able to access Jio 5G.

In case you are not able to make it work, we would like a replacement or the refund of the equivalent handset which will make the Jio 5G accessible.

Let us know your thoughts.