Samsung — about the 3rd time defect in GT-S5360MAANS Sr.no RZ1C40H2YHV MOBILE PHONE

Address:

Ludhiana, Punjab

I purchesed this mobile on dt 7/6/12. Two time I repaired this phone from Kiran mobile care .when thired time this phone has a fault on dt 13/10/201 then I went to care centre. After the testing of set the reception madam says the mother board is faulty. The repair cost is Rs 2800/-. I ask her to any other fault in this phone.She says no othier fault in this phone.(For your's information that time I received the call, s from this phone set but the screen display was dead, I tell about this position to the madam.) Then I tell her to repaired the set. She give me a service request no.67 dt.14/10/2013 time 12:20:13. In this request the defect description was phone is dead(handset scratchey). I asked about this description to the madam s he says this is the office language. On dt. 26/10/13 when I ask about the mobile they tell me a new storey of mobile. they says mobile's mother boared changed but now your's mobile's LCD faulty & you pay more Rs1600/- for this.Now total repareid cost is Rs 4400/-only. I pay this amount if I received the answer the quastion given below.Otherwise I donate this set to your's service centre & going to consumers cout. 1. Your's engineer's are not capable to locate the fault/estimate. 2. Why a worldwide company's mobile created three major fault in 16 month's. 3. Why your's service centre ask each othier to how repaired the phone/fault' 4. Why your's service centre staff tell about the fault properley (after waiting 90 mintues) 5 .The cost of set is Rs7000/- & repair cost is Rs4200/- after 16 month's(two repaired free in this period.(1)display faulty (2) software faulty) Thanking you if my problem solved by you, Otherwise I don't belive in SAMSUNG products.