Samsung — AC

We have been trying to get help for our AC Samsung for over 8 months. What we have experienced during this time with so-called Samsung technicians is unimaginable. Although this AC has a 10-year warranty, no one has been able to repair it. I am not asking for a complicated construction of a skyscraper or a bridge, just a simple repair of the AC Samsung. When we bought it for 51700 rupees, we were promised the moon. But as soon as the money is paid and a problem arises, no one wants to know anything more, they even deny that an AC was bought at all... this is how it is with Samsung India