[Resolved] Samsung — ac not working due gas leakage and faulty coils | |||
I bought a samsung 1 tonne split ac in 2012. It was working ok for the past six odd years. However, since this april it has stopped working. A local ac mechanic said the samsung ac's come with faulty aluminium coils which have frequent gas leaks and asked me change it to copper coils which will cost nearly rs8000. Why do reputed brands like samsung sell their products with faulty parts? Don't you think it will cost your brand value. I get many complaints from my friends who also have samsung acs with aluminium coils. If those coils are faulty, then why do you sell them. Just poor!!! Was this information helpful? | |||
May 28, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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