Samsung — Air conditioner not al functioning | |||
Dear Sir, I had purchased 2 AC’s of Samsung 1.5 ton each in the month of January 2013, One of the AC was not giving the cooling effect in the month of March 2013 for which I filled a complaint.Technician came checked the AC and refilled the Gas and AC worked well for 15-20 days properly. After that again it was not cooling I again complained in the month of May and again the Gas was changed. This similar incidence Happened for 5-6 times each time the technician refilled the gas only in spite of me asking him for complete evaluation of AC . Now as the warranty period has been expired the technician is telling me that the Condenser of AC Needs to be changed. Was it deliberately done by technician so that my warranty period gets expired and I have to pay for it- IS IT SO … OR I HAVE BEEN GIVEN A FAULTY AC BY THE DEALER IN NASHIK (PARAKH ELECTRICALS) NOW ALREADY A MONTH HAS BEEN PASSED STILL THERE IS NO ANSWER FROM SERVICE CENTER AND IF I CALLS THEY SAY WE WILL CALL YOU TOMORROW .. IN THE MONTH OF NOVEMBER THEY SAID THEY HAVE REPLACED MY CONDENSER I PAID THEM 4500 BUT STILL NOW IN 3 MONTHS AGAIN MY AC IS NOT WORKING HOW MANY TIMES I HAVE TO COMPLAINT ABOUT THE SAME I AM TIRED OF AGAIN AND AGAIN WRITING THE SAME ISSUE TO YOU SO REQUESTING YOU TO SOLVE THE ISSUE AS EARLY AS POSSIBLE Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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I had purchased 2 AC’s of Samsung 1.5 ton each in the month of January 2013,
One of the AC was not giving the cooling effect in the month of March 2013 for which I filled a complaint . technician came checked the AC and refilled the Gas and AC worked well for 15-20 days properly. After that again it was not cooling I again complained in the month of May and again the Gas was changed. This similar incidence Happened for 5-6 times each time the technician refilled the gas only in spite of me asking him for complete evaluation of AC .
Now as the warranty period has been expired the technician is telling me that the Condenser of AC Needs to be changed. Was it deliberately done by technician so that my warranty period gets expired and I have to pay for it- IS IT SO … OR I HAVE BEEN GIVEN A FAULTY AC BY THE DEALER IN NASHIK (PARAKH ELECTRICALS)
NOW ALREADY A MONTH HAS BEEN PASSED STILL THERE IS NO ANSWER FROM SERVICE CENTER
AND IF I CALLS THEY SAY WE WILL CALL YOU TOMORROW ..
IN THE MONTH OF NOVEMBER THEY SAID THEY HAVE REPLACED MY CONDENSER I PAID THEM 4500 BUT STILL NOW IN 3 MONTHS AGAIN MY AC IS NOT WORKING
HOW MANY TIMES I HAVE TO COMPLAINT ABOUT THE SAME
I AM TIRED OF AGAIN AND AGAIN WRITING THE SAME ISSUE TO YOU
SO REQUESTING YOU TO SOLVE THE ISSUE AS EARLY AS POSSIBLE